WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

We have had a fantastic experience with Red Rock. Their customer service is excellent and the are…read morevery enjoyable to work with! Great clean and modern facilities and again, fantastic customer service.

The manager Suzzie showed us around. It was so clean and bright. They have lights in the unit…read more Which is a huge improvement from other places. They have great prices especially for what you get. I'm excited to move in soon!

It's a good price for the climate controlled storage, and super convenient having the app to…read moreelectronically get inside the building and dealing with making payments

It was great--until one door and one elevator went down for more than a month, and now BOTH…read moreelevators are down for at least 2 weeks. I can't move out of the unit because I need an ELEVATOR. So poorly run. Avoid.

Extra Space Storage on 2715 Dublin Blvd is excellent! We stored our households goods twice here and…read moreboth times were a great experience. The storage unit is clean and everything is so easy with the mobile app! Jared is so helpful! He was so efficient and straightforward about our account. Thank you Jared!

It cost me nearly $6,000 in assets to do business with this company…read more Was a bit shocked to find out that my account was $70 behind and that my stuff was already auctioned all in one text message. The part I'm accountable for is that I didn't update an expired card on my account but the part I feel they're accountable for is not communicating this information to me using all available contact info in my profile. It was a cool text to get but I'm glad they at least got in contact with the one method in my account they never tried until they sold the belongings I entrusted to them for storage and the sensitive information contained within. I'm very vulnerable to identity theft now because of this. I understand as a business this is the best case scenario for them but it sucks because this was easily preventable if they'd successfully contacted me. It was only $70 and they sold things that were very important to me and my family to the lowest bidder. Just be sure that you're pro-active in your communication because they will do the bare minimum legally required of them to contact you as they are heavily incentivized to sell your valuables and family heirlooms for even a minor delinquency.

Top notch customer service. They care about their tenants and try, wholeheartedly, to ensure the…read morebest overall experience. Highly Recommend!

From the owner: Next Step Self Storage is the premier self-storage provider in Colorado Springs. We are a…read morefamily-owned business and servant leadership is first and foremost. Partner with us to store your goods in a safe and secure environment. We take the security of your belongings seriously. Our facility is equipped with 24/7 surveillance cameras, secure access gates, and on-site management to ensure that your items are always safe.