It's a good price for the climate controlled storage, and super convenient having the app to electronically get inside the building and dealing with making payments read more

It was great--until one door and one elevator went down for more than a month, and now BOTH elevators are down for at least 2 weeks. I can't move out of the unit because I need an ELEVATOR. So poorly run. Avoid. read more

Gidget at the front desk was outside when we arrived and immediately helped us. She was really sweet in pulling up different locations that offered the unit type we wanted. Made some calls at other facilities for us and gave us a list of facilities to check out, highlighting units pertaining to us. She was so kind and helpful. read more

WORST STORAGE UNIT EVER!!! Don't go here! They will tell you one price and then just add fees and your rates just keep climbing up! They say it's inflation but it's not... they just rape you on their prices!! Facility itself is clean but management is awful and it smells like cigarettes smoke in the office and it's the worst pricing!! read more

Building is very clean. A few of the carts need to have wheels cleared out Counter person was nice and knew his business, but did not make face contact, mumbled and spoke very fast. Difficult to follow read more

I wish I didn't have to write this review but I feel they put the screws to me so I have to warn others. When I moved in the rental was $230 a month. In 18 months it went from $230, then $330, $430, then $530. After receiving the $530 monthly bill I called them and said wtf is going on. Their response was, i'm eligible for a $100 monthly discount for three months then back to $530. I moved out immediately and will never use public storage again. Beware of this and make sure you know how much and when they will raise your monthly charge. I feel they took advantage of me since I moved out of town and I want to make sure everyone is aware of their practices. I will be contacting corporate about this practice for their response. read more

I absolutely love this facility. The app to access the facility is very convenient. Very clean and the process was very easy. I performed the process online and didn't have to go to the office. However, Eric was extremely helpful and assured I knew how to utilize the storage and find it. He explained everything from the payment breakdown to the storage unit. This is my first time using a storage unit. I highly recommend!!! read more

Tatyana was great. She was polite, very knowledgeable, gave me many options when I couldn't decide and was very patient. The service here was great. I'd recommend this place. Service: 5 Stars Facility: 5 stars. Very clean, looks secure and safe. read more

Awesome in every way. Great manager and staff each and every time. Select these folks. They set the example for others.

This was the easiest storage rental that I have ever done. I did everything online and I had rented a unit in less than 10 minutes. When I got to the storage unit everything was ready and easy. It was the cleanest rental that I have ever rented. I would highly recommend them. read more

This is the best place to store your things for short or long term. Chris is so helpful and he offered solutions to several of my dilemmas. It's clean, has easy access, great lighting, easy numbering system, and overall has everything you need and a great staff. Chris is the best! read more

That was the smoothest transaction ever! I was able to pick the size and location of my storage unit. The staff was friendly and helpful. Tatyana gets 5 stars from me! read more

This is a 3 story indoor facility with two elevators and has a very limited parking area for loading and unloading. If you are paying movers to move your property this should be taken into consideration. For moving companies Time is Money. Hopefully no one else in your isle or floor is moving in or out when you are. There is no reservation system. Our storage container is on the second floor and we had a leak from the sprinkler system during a cold spell. No damage, but a good reason to make sure everything is covered in plastic. The actual space is OK, but there is a wire ceiling so dust does get to your belongings. I recommend that you put plastic around furniture and anything of value. The other thing we learned is that after 6 months, the monthly rate goes up. The company provides you with a 30 day notice. The amount of the increase will vary depending on the size of the storage unit. There is no long term agreement which is good, but difficult to say if they pro-rate the rent if you move out prior to the end of the month. We are about to find out. read more

Reasonable price. Very clean and high-tech facility. Manager was helpful and responsive.

The facilities are climate controlled and relatively clean. No regard for covid-19 safety rules and regulations. Yes, there are signs stating that masks are required, but zero accountability. While I was here, there were at least 3 families in and out of the building not wearing masks, which is especially concerning in the very small entryway to the building. An employee came outside to tell us we would be breaking a rule by storing certain items in our unit, I completely understand and we did not store those items. This employee also saw multiple families blatantly disregarding our mask laws and did nothing. I brought this to their attention and they did not do anything about it or even seem to care. Sad that they do not care about the safety of our community. Sad that my mother does not feel safe now visiting her recently deceased parents' belongings. We will be changing storage units ASAP. Do not store here if you are concerned with safety :( read more

Spoke to Tracy (I hope that is the correct spelling) on the phone after spending a day dealing with varying customer service reps and I must say it was a pleasure she was very professional and helpful. She answered any and all questions while still making small talk which I appreciate. Currently do not own a unit I am renting one tomorrow however, I always appreciate good customer service so thank you Tracy! read more

if i could give zero stars i would. if you wanna store here dont. maybe as a last resort. they offered me an online deal meant to take $20 off my first payment and you better screenshot that because they ended up charging me $30 extra and then when i tried go get all of my money back i was forced to pay full price because the employees supposedly know nothing of deals or promotions so unless you dont care about braking the bank for no reason dont bother here. also as if that wasnt enough they sent me an email after i got my unit saying i needed to complete more peperwork but it was coercing me into buying another unit! hands down worst storage experience of my life. read more

On the storage part of their business, they do a very good job. But because of the Covid-19, they have their on-site toilets closed at the Tutt Blvd location in Colorado Springs, CO. I asked why they hadn't installed satellite toilets on-site(they would be secure since the facility is fenced and locked); the office responded with "you can drive down the road to a convenience store". Now let me ask: I have a large moving truck, which is taking 4-5 hours to unload. I am to secure the load, put up the ramp and find a toilet!!! That doesn't sound like good customer service. read more

Pamela and LeAnne were so helpful when I came to rent storage. Pamela is out shoveling snow or mopping floors every time I come! It is neat and clean and staff is so helpful, they really want their customers to have a great experience! I can't believe how hard they work! Give them all a raise, they are worth it! read more