Love this place. No funny business. Just reliable and actually takes care of military customers…read more They refuse to charge extra for paying with card instead of cash which says a lot about them. I came here because a friend recommended them. I've taken both my cars here and have always been happy with everything.

I've been coming here for about 5 years. I had an issue with one repair they did, as it didn't fix…read morethe problem. However, overall, they've done really good work on my vehicle. Most importantly, I feel like I can trust them. They're always willing to walk me back into the garage and show me the issue. For that reason, I keep coming back, as I really appreciate the transparency.

Been there several times with several cars; and so far so great!…read moreTook our old Jag there, along with our Highlander and Rav4 with usual services and new tires. Work completed perfectly. Prices decent and nothing done you don't need. Highly recommend this local shop. Glad to have found them; wish I found them sooner.

We have been customers for a few years now. Great service. Honest and the work is done right and in…read morea timely manner. Locally owned too. Support local!

Excellent service! The best mechanics around! Very fair pricing! Very friendly staff!read more

This is my go to place for anything car related. I cant even imagine taking my car elsewhere. They…read moreare trustworthy, honest, & never try to upsell or convince you to get more than what is appropriate done. I've been going here for years and never had ANY issues. They are reasonably priced & have never price gauged me. The staff in the front & everyone in the shop/bay are always kind and respectful. They do usually stay pretty booked so it's important to call ahead & expect to get an appointment a few days later. But occasionally you can get a walk-in or have them squeeze you in. Nowadays it's hard to find a trustworthy mechanic, but look no further than Travis'!

David Harrell and his team at Suffolk Automotive Services are absolutely amazing…read more This is the only trustworthy car mechanic I would recommend in the area They are very efficient and knowledgeable they give it to you straight and will not charge you for unnecessary things or imaginary things like blinker fluid This is one shop that does not care if you are male or female they will treat you with the same Dignity and respect no matter your pronoun They offer warranties and very reasonable prices If for some reason they can not get the job done they will find you the right references I've been coming here the last few years and my company now uses their services for our fleet repairs also The receptionist Megan is amazing and super quick to help you with a smile All the techs here are polite and hardworking This is the best mechanic in Suffolk and in my opinion in the 757

Had my Jeep in for repairs and it took them 7 days to replace the harmonic balance pulley because…read morethey didn't want to work late to fix it in 2-3 hrs. Finally had it fixed today Monday causing me over 800 dollars for a car ​​rental. The vehicle was towed in Tuesday after and I was told we can start on it Friday then it became Saturday finally finished today. I am not a happy customer being promised many days. Was told by the service rep well sir you can always take it some​where else. What after spending money for a tow truck. Very poor service to say the least. 7 days BS

Brought my 2003 camry in for a speed sensor , they charge me $675 and did not fix the problem ! now…read moremy car runs worse than it did when i brought it in ! would not bring any one here ! worst automotive place i ever used !!! do not use !!! beware

They brought life back to my 1999 Ford Ranger that was sitting in our garage and storage for a…read moretotal of 14 years. Replaced clutch, fuel pump, 4 new fuel injectors, tune up and other repairs. Don is a great guy to deal with and this is now my repair shop to go! His mechanics are friendly and knowledgeable! Recommend them! A+

made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

I'd give them a zero if I could, they don't deserve one star. Took my car in three times, each time…read morethey told me something different was wrong. When they finally said it was fixed it was something that they never discussed with me and didn't get my permission to do. They were clueless. After wasting $500 of my money they said bring it in and we'll make it right. No way I'm letting them touch my car again.

Sad to say that I had a very poor experience. It'll be my first and last time going to this shop…read more Firstly, when being handed a rejection sticker for my car, the tech looked like he was deriving pleasure from this- he was grinning from ear to ear! Then, after I got the issue fixed, I headed back to the shop to get my inspection sticker and they'd closed early for xmas eve! There was NO signage on the door. On the Friday following xmas, I headed out early before work to try and get the problem resolved again, and the shop was still closed with NO SIGNAGE stating they'd be closed- they also had no prompt on their answering service stating they'd be closed. They wasted my time with the poor communication, and I felt angry when the tech smiled while handing me my rejection sticker. Wouldn't recommend this chaotic, unprofessional place.

This place is great! The mechanics here are very hard-working and knowledgeable folks. They do…read morequick and honest state inspections . Prices are fair. You can be confident in this trustworthy business.

Avoid returning to this Uhaul contractor after hours. It seems to be part of their revenue stream…read moreto overcharge for gas used. I drove 20 miles and put 4 gallons in the 10 foot truck, filling the tank above the mark on the gauge and paper contract- returned after hours. They charged me for additional 4 gallons. The receptionist would not listen to a word of my concern and hung up on me. There are many Uhaul operators in the area, choose a different location- Autoworks is not honest about gas charges!

Lee & David at Autoworks are very dependable and honest when it comes to vehicle repairs!read more