The team at Suffolk Automotive is awesome - 5 star service!…read more From the accurate diagnosis of the problem to the reasonable pricing these guys know what they are doing. Service, Quality and Value - they it hit out of the park. Auto repair shop you can trust = priceless!

After seeing the inside of the shop that is literally packed wall to with vehicles and it's dusty,…read moredirty and smells like someone is smoking in there you can't even breathe in the garage and all the junk stacked around I'm surprised anyone can do any work win there

Replaced my truck's exhaust gasket after it had a leak. Finished the service in only two days. Also…read morediagnosed the problem very quickly and gave a fair price. Will come here again, even if it's much further than other mechanics

experience here was not good enough to meet my expectation,was supposed to diagnose a issue on a…read moreequinox and havent received any new information regarding what the problem is in 3 full days with no call.

Inconsistent service. First time I went was an awesome experience. This past time they did work i…read moredidn't request and tried to make me pay for it and took forever to get my car back to me. I definitely didn't feel good when I left with my vehicle.

This is my family's favorite automotive shop. The owner is a great guy with reliable and honest…read morepeople. They've always been fair and straightforward, which I really appreciate.

I've had reputable work done here. My vehicle was estimated at a different location for…read moreapproximately triple the cost. If you have a car that you need to have repaired and they have the ability to do it I would 100% recommend the shop

Very rude staff, I had a really bad interaction with one of the front desk people while on vacation…read morehelping my friend pick up my car. The pricing was a bit on the high side too.

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Outstanding young man, very dependable and honest.He really cares about doing the job right the…read morefirst time. My family would highly recommend his expertise

This mechanic is great. He has the most honest and fair prices around and does great work. He's…read moreeasy to work with and even when he had every right to be really annoyed with me after I bought the wrong part, he was understanding and waited for me to drive to Autozone to buy a new part. Honestly, you aren't going to find a better priced mechanic and he even comes to your car to do the work. Impossible to compete with. Will always use him for my cars

Under NEW MANGAMENT, Knowledgeable staff, Great service, reasonably priced.. Highly Recommend…read more Cassandra the Guest Specialist was very knowledgeable and truly cared hard to find people like this... The new manager Tim is really good and his customer service skills are above and beyond.

I should've looked at the reviews before calling and booking an appointment, if I could give this…read moreestablishment 0 stars I would. From booking an appointment to being helped, it was horrendous. Something punctured my tire overnight and I called as soon as I noticed, booked an appointment for a tire patch, a very simple fix that realistically I could do myself I just don't want to, and waited over 4 hours before being turned away when I voiced my frustration at the wait times. They overbook their schedule and then get mad at you when you've been waiting, watching people come in after you and leave before you. The price is okay for a tire patch, but considering I waited over 4 hours, didn't get seen, had to go down the street ON A FLAT TIRE STILL to go somewhere where it's a little more, I'd pay the little more every time over dealing with dumb@$$, lazy @$$, inconsiderate people. When you book over the phone, it's not even the people in the shop, but a call center somewhere in New York... for EVERY tire choice. You have to request to speak with the service manager and be transferred. Terrible TERRIBLE business.

Great people. Great Work. Reasonable pricing that saved me money, time, and maybe an accident. I…read morethought I only needed a front end alignment on my 4 Runner. The tech showed me a strange wear pattern on my front tires and a couple of patches I was not aware of, on a back tire. They recommend that I change out all 4 tires and to rotate every 3-5,000 miles. They fount that exact same off road tires for $75 less per tire than I found anywhere online. The 4 tires, mounting, balancing, install, and front end alignment happened in 3 hours on the day I first called for an appointment. The people are very friendly and kind. I could not have asked for a better first time experience. The waiting room was full of repeat customers. They also do inspections. I will absolutely go back again. I trust them.

I walked in for an inspection. The lady behind the counter was very pleasant. She told me there…read morewould be approximately a 30 min wait and then it takes about 30 min for the inspection. I was in and out in 30 min total. No issues with my inspection or the service whatsoever. I was a few days late on my inspection and had tried another popular place in Portsmouth, which was an exercise in mass chaos. So glad I left and came here instead. They treated me well.