We used Brandon and a crew member from Better Earth this past summer to fix a valve in our front…read moreyard. They were responsive and did good work during that service period. This December I noticed a leak near the valve and asked them to come see if it was warranty work. We agreed to an appointment time and Brandon was a no show. He did not call ahead of time and did not respond to my text asking if he needed to reschedule. I tried calling, and he would not pick up nor would he return my call. I had my wife call from her phone and he picked up, apologized and said he was embarrassed about the lack of promptness or customer service. We set another time for him to come out. I even marked the spot with a small red flag. The day came and went, he was a no show again. Now he won't respond to either of us, via text or email, or phone call. I have to assume he does not want to consider warranty work, if that's what it turned out to be. If you check his bio on Yelp, he references wanting to build good customer relationships and offer quality, reliable service. After our recent experiences I'd have to give Brandon and Better Earth a solid F minus, maybe even a zero. The funny thing is, when he came out this past summer he asked me why I've used so many different irrigation companies in the past few years. I told him it was because of reliability and honest service. Now we are having to mark Better Earth Solutions off our list and while they can do good work, I'd not recommend them to anyone. I even sent him a few notes about writing a negative review but wanted to give him a chance to "make it right" before I did. His silence spoke volumes. If you are looking for an irrigation company, I'd say hard pass on Better Earth.

Brandon completed the scope of work required on time and effectively…read more I have a drainage issue on one side of my house, and I believe he will help solve the problem. So he will be back to do more work.

Amazing company to work with! We needed our very large back yard completely gutted with some…read moreconcrete and stumps removed and resodded...we also got a rock garden thing around the perimeter of the fence to the keep the pups from messing around back there. All within 10 days we had Jesus come by to scope the project, got an estimate, scheduled the work and now it's all complete! Jesus was incredibly helpful and very kind, and Noe the onsite project manager was awesome. Both of them were also super responsive! The guys were on time and they even came back by in the evening unscheduled to finish a piece we hadn't originally scoped. Highly recommend! Will definitely use them again in the future and would recommend to anyone.

Great work, replaced our brick and stone landscaping borders with new stone, fixed our sprinklers…read moreand trimmed our tree. Responsive, on time and quality work all around

Communication was exceptional and prices were very reasonable. Within 24 hours of reaching out,…read morethey scheduled us for a landscaping design within the same week. I am very happy with the results as they were able to give some life to the front yard. I will definitely use them again for future landscaping projects!

5 stars+. Fernando and his team were great. Our landscape…read morelooks great. It was a pleasure to work with all of them. They were timely and kept us updated with their progress. Will definitely call again if I have another project.

They were very communicative, had a great presentation, and delivered an outstanding job on timeread more

We are so happy with our front and backyard that was designed and landscaped by Bill and his team…read more From the very beginning, Bill was clear and reliable. He gave us a design that helped us visualize what he had in mind, and when we were ready, he was able to complete our project on time, and do an excellent job. He was very knowledgeable and communicated well. We love our yard and would highly recommend this company for any of your needs!

Secret Gardens absolutely blew me away! I had been wanting to refresh the front of my house for…read morespring, and after hearing great things about them, I decided to reach out--and I'm so glad I did. Phillip was amazing from the very beginning. He walked me through the entire process step-by-step, took the time to understand my vision, and explained everything in detail in a way that actually made sense. I don't know a ton about landscaping, but he made me feel super comfortable the entire time and gave suggestions that turned out to be perfect for my space. The final design was stunning--colorful, clean, and it completely brought my yard to life for spring. I've had so many neighbors compliment the work already. You can tell they really care about what they do, and Phillip made sure every part of the process felt easy and stress-free. I also found out they have a full garden center too, which I'm definitely planning to check out next! It's so nice to know I have a local place I can go for both plants and professional landscaping. If you're thinking about redoing your yard or just want to add a little life to your outdoor space, I highly recommend Secret Gardens. Great people, beautiful work, and just an all-around awesome experience!

We needed an experienced landscape designer that would modify our existing failing landscape due to…read moreincreased shade over the years and also repair and upgrade the irrigation and drainage systems. We provided a budget and a few specific design parameters. Philip took some photos and designed the new landscape into the photos and made a presentation. We made some adjustments with the proposed lighting and the job was completed in two days by a very competent team.

Communication is key and Rios Lawn Care did that. I communicated what I needed and sent pictures…read more They reviewed and determined it was a job they could complete and continue to maintenance. I received a confirmation text and was made aware very quickly of any changes or delays. The gentleman that came out quickly serviced and was done in no time. I look forward with continuing to work with them.

From the owner: Ensure that each tree is a picture of health with regular inspections and precise care from…read morededicated stewards.

I used them for cleaning up flower beds and laying mulch. For 1700 they were to do all this. All…read morethey did was clean up the front flower beds. They lied and said they'd put some granite down. That wasnt done. It's on me for not getting a contract. Just stay away from them. They literally covered up all my sprinklers. They were supposed to pick up rocks but they hid the rocks under silk. Just shoddy and liars.

I just wanted to say thank you for your prompt contact and resolution in repairing my sprinkler…read moreline. David Ortiz from Pride Custom Landscapes came out this morning to my home in Grand Prairie and fixed an irrigation leak. He was very professional and courteous and answered any questions I had. Thank you again and I will definitely keep this business in mind for my future needs and recommendations to friends.

Just got the house not too long ago and noticed it had 3 giant weeds growing in front and back of…read morethe house that's too close to the foundation. Rogelio was responsive to all my questions and communicative-- he responds quickly to messages and wont leave you on read and will politely let you know he'll respond later. Him and his team was able to remove 3 giant weeds growing on my front and back of the house. They also cleaned up the flowerbeds along as well. I think the value of it was fair and not overpriced. He didn't ask me to put a deposit to schedule the work and told me to pay after the job is done. Before and after pics attached with how big the weeds were. Will def keep RC landscape next time when I know/have a plan on what I want to do with the front and backyard.

Rogelio and his team are highly skilled and knowledgeable landscapers. They will consult with you…read moreand provide guidance on plants to use that are low maintenance as well as seasonal. They work fast and are very professional. I highly recommend this company. You will not be disappointed.