I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

Great personal service, absolutely loved their displays,very helpful in designing what we needed,…read morewill definitely go back

We were on a wild goose chase trying to match 20 year old travertine tile for a home renovation. We…read morewent to every dealer in the Valley, even bought some stone that was supposed to be a good match, but everything was low quality: dirty, splotchy, and nowhere close. Then we found Stefano and the team at MSTC. Not only did they help identify the exact stone we needed, but they even found it for us at a friendly competitor and guided us through the whole process, even though the sale wasn't through them. In a time when real customer service feels rare, MSTC is the exception. If you're looking for high-quality stone and a team that actually cares, this should be your first and last stop. Also, bonus points for having a super cool showroom and a candy bowl our 5 year old loved. (The matching tile is the one in the attached photos that's half sealed with 511 enhancing sealer.) Thank you, MSTC

We are so happy we stepped into The Tile Shop. We worked with Criss and could not be happier. He…read morewas kind and so helpful. We were updating a primary bath, but not getting new floors, so it was important to find shower and tub materials that worked with our existing floors. Criss is so familiar with their stock and has such a good eye. He immediately pulled several suggestions and we liked them all! We were able to take large samples home to see how they worked. Once we chose the tile, he helped us select the shower flooring, trim, and even the grout color! As soon as this project is done, we plan on heading right back to The Tile Shop, asking for Criss and finishing two more bathrooms. My husband and I truly believe we would not have thought of this tile choice and been able to make these decisions without him!

Customer service in the front is so poor. Everyone has an attitude especially some guy named…read more"badger" loaders are nice. So many better, cheaper, places I'd take my business.

After visiting several stone showrooms in town, we landed at The Stone Collection. There's no…read morecomparison. Gigantic, beautiful, clean showroom. Amazing selection. The customer service is outstanding and professional. Todd was absolutely delightful to work with. He couldn't have been more helpful with our project for our new home build. What a breath of fresh air. We HIGHLY recommend The Stone Collection!

DISASTER!!! Paid a fortune for 8 slabs of really expensive…read morequartzite and 1 had a really severe crack that had been glued. I immediately called the installer who said it wasn't him! Stone Collection sent their rep out who proclaimed he definitely remembered that slab was like that when we picked it out. It was NOT!!! Run don't walk. VERY EXPENSIVE MISTAKE!!!

We are repeat customers and again their customer service and job quality shine through…read more We had a slab of granite made for a table and that is beautiful. So their expertise goes beyond countertops. We are currently having 2 more projects done.

We are new customers and could not be happier with the service we've received from Stockett Tile…read moreand Granite! They installed the granite countertops in our new home and after about a month we made an appointment to have them sealed. The tech cleaned and sealed them and since they were so new, didn't charge us the quoted cost - it was an excellent deal! He also gave us a lot of information on how to clean and maintain them. A really nice, respectful and knowledgeable employee. We're lifelong customers!

Pierre at Place of Clay is the best! I live in California and had a small repair project that…read morerequired a few pieces of 8" by 8" Saltillo tile. Finding real Saltillo in California has become next to impossible for some reason. No one seems to carry it anymore even though we have so much Spanish architecture. Fortunately a google search helped me find this place. Thank goodness Phoenix still values good Saltillo. I called and was treated very warmly by Pierre. I sent him a few pictures of the missing tile and he was able to find just what I needed. He sent them out to me in California and they were packed so carefully that they arrived in perfect condition. I can't thank him enough for the excellent service. I was finally able to complete a repair that I had almost given up on. Thank you Pierre and thank you Place of Clay!

Still updating my house so thus is my 3rd time visiting and Mr.(Lino) Juarez. He is still there and…read morestill providing great advice. As previously said, I've been to the big box stores looking for stuff. But when you try and find somebody to find out if a certain tile has been sealed or how to put it down? And what will hold it? Or how to maintain it? There just isn't anybody who knows. Mr.Juarez has all that knowledge of thirty plus years working in the industry and he can/will provide you with some valuable information; so that you don't get stuck with something you're not going to use. It's always a pleasure going there, knowing that i'm going to get what I need. Mr.Juarez is a very professional and personable owner that still cares for his customers. Highly, highly recommend for any tile or home decorating ideas!

This tile store has really nice people working there, and tile from reasonable to above average…read moreprice points to meet clients' needs. I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store! My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady. We took months trying to figure out what tile we wanted. Then I went with a look my husband wanted and I did not. Don't do that. Figure out something you both like. When our installer brought our tile, I hated it. I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order. The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like. This is true at any tile showroom. In our case the tile in the showroom had very little pattern. The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns. Not all tiles will be like that, but learn from my mistake. Villagio does not take returns (it is in the contract you sign). We figured we were stuck with it. The installer started putting it on the shower walls, and I became more and more depressed. I finally told them to stop, and we decided to take the loss on the tile and installation to that point. We donated the remaining tile to Habitat for Humanity. Expensive lesson learned! We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping. Villagio does not charge for normal shipping. An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice. We left that up in the shower, and I ordered more from Dakotah. Turns out I did not order enough, as I found out when the installers started over this week. But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled. He did not add extra charges for the rush delivery (although I imagine they normally do). All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service. Just be very sure about what you are ordering before placing your order.

We have used Villagio Tile & Stone for 2 complete home remodels. We found that they have the best…read moreselection of high quality materials in the area. They also have amazing people that are very knowledgeable. I highly recommend working with Courtney if she is available. She is a delight to work with and very responsive. I also had the pleasure of working with Garrett. He was amazing and went above and beyond to make sure our project turned out perfect. I highly recommend Villagio and can't imagine ordering tile from any other store.

Visited today to choose some tile for my bathroom and shower floor and was greeted with such a…read morestandoff attitude. If you're not a designer or contractor they will not bat an eye. Although they really have some nice things to choose from, I waited 15 minutes with an empty store full of employees to finally go to the front desk and ask if someone can help me. Check it out for a great selection but don't expect much on the customer service end.

I had heard of Craftsman Court from a friend but had no idea that it would be as phenomenal as it…read morewas. I was completely impressed with the the selection and sales staff. The store is much bigger than I had guessed and it took me some time to work my way through it. Fantastic tiles and creative designs for whatever room you are seeking to tile or add some pizazz through tile to. I have many ideas for projects I would like to see happen in my condo. Phoenix folks are lucky to have Craftsman Court because I am not aware of anywhere that would compete with this store.