The technician was very nice and did the job I needed done. Like they said the fee includes the…read moreparts.

We had two new commodes installed & great customer service. Joshua & Tim were awesome kept us…read moreinformed all the time & the owner of the company was in touch with us to. We had used their service previously & I would definitely recommend the.

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

Warning!! DO NOT use Jeff's KB&B Plumbing…read more We had them come yesterday to install a bidet and while they were here I had them check out another toilet I heard was occasionally running longer than it should be. They told me they "didn't work on toilets like mine and I should just replace it." After they left, we had a mysterious flood coming from a broken valve at the toilet and we ended up with water all over our bathroom and into the next room. We called the emergency line 3 times and while the answering service answered, no one called us back. They denied any involvement in damaging the valve, refuse to fix it, and are saying they didn't do it and it was a coincidence that it happened to break after they were at the house. The only solution temporarily is to shut the water line to the entire house. We, therefore, cannot use water, have water under our wood floors, and wet drywall as well. We have used them for various projects over the last 13 years, referred many friends to them, and now we are left with a broken toilet, no water to the entire house (main water line needed to be shut off to stop the flow of water), and a small flood. Come to find out after the fact, 3 others that I know have also had bad experiences with them. After they refused the fix the problem, we had another company come out to fix their mess and, without hesitation, was able to fix the flapper without any issue as well as repair the broken valve. Both issues Jeff's KB&B said they could not do.

We Appreciate Your Business…read more.. That was the phrase the home warranty offered me for more than 48 hours as they reviewed my emergency claim for a broken shower tub valve. "It's the summer in Florida and I have no access to running water in my house" I decried. As my family entered day 2 of waiting for an authorization approval I sought out real help. A professional that cared to have the staff and expertise available and willingness to offer emergency support services. Jeff's KB&B Plumbing was both the answer and the solution. They answered my after hours call on a Saturday morning. They had a courteous and professional team available to dispatch and diagnose the issues. Thereafter they solved the issue with informative diligence. Every step along the way I was updated. Moreover the fair and reasonable price I was quoted remained the same throughout the process. The plumber replaced the valve and performed by far the neatest work I've ever seen. I explicitly asked the plumber not to clean up afterwards to allow my children the opportunity to participate in the process, but he refused to leave a job undone and not as clean as possible. Not only was I impressed by the new working shower/tub valve, but Jeff's KB&B Plumbing provided me a thorough and detailed invoice to assist me in the warranty repair claim. After this emergency experience it is clear to see that Jeff's KB&B Plumbing was the only entity that valued me as a customer. I'm planning additional plumbing work with them because of this experience.

Scheduled to arrive between 1-3, but they were a little late. I contacted them and they replied…read morequickly with updates until the service man arrived. Guy showed up, I pointed out the sink that had been clogged for 8 months. He fixed it up in less than 10 minutes, and spent another 20 putting a new plunger plug in the sink so it wouldn't happen again. I pointed out a second sink that had stopped running, and he quickly assessed the problem as sediment that had built up in the faucet head. He offered to switch it out free of charge, but ended up not having the right size parts in his van. CLR ended up fixing the problem in about 15 minutes and the sink is finally running again! Good communication, quick labor, all told he was here for less than 2 hours. The price was very reasonable, and I would definitely call them again for any future problems!!!

Excellent experience. Roy was very helpful explaining options and the installers arrived promptly…read morethe next day and completed the work efficiently. Price was very fair. Highly recommend.

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.

Had a geat experience with them. Needed my kitchen sink faucet replaced, and they were able to come…read moreout the same day. Got quotes from other places and this was the place to pick. He was very friendly and personable, got everything taken care of quickly, and did a great job. The price was also very reasonable. It's always nice to find someone who is responsive, same day fix, easy to work with, and doesn't overcharge. I would definitely use them again

David did an outstanding job getting my main drain back up and running. David and his wife were…read moreboth a pleasure to work with. I will recommend them to anyone that needs plumbing work. Thank you,Phill P.S. There pricing was also the best I found.

Look no further for excellent plumbing. We had an issue with a master bathroom right after we moved…read moreinto our new home. We had several quotes all of which were very expensive and traditional (tearing out a brand new bathroom). Modern Plumbing came in with a creative idea and went through our laundry room to access the plumbing in the master and fixed it. They saved time and money. I cannot say enough about James and the team at Modern Plumbing. They will be our Plumbers from now on excellent excellent company!

I needed a simple toilet wax seal replacement, a half-hour job, but when Hunter pulled the toilet,…read morehe noticed standing water in the waste pipe. He asked if I had any backup issues. I had observed none recently. On further investigation, I did have a serious wastewater backup. I suspected that it was due to Comcast installing fiber optics in the neighborhood, drilling in the area of water/sewer pipes. So, the rest of the afternoon, Hunter worked with a camera and an auger to locate the blockage. He located it, but it was the lateral under my neighbor's driveway, which needed to be resolved by the utility company. Hunter asked me to let him know the outcome. It turned out to be a big deal. Indeed, the clay pipe was broken by Comcast's subcontractor drilling to install fiber duct. So, I knew there would be finger-pointing the like. I got it resolved, after a call to the PSC and a lot of back-and-forth. Sunshine Water sucked out the sewer and repaired the cracked pipe. I texted Hunter when the repair was complete, sending him photos of the cracked Clay pipe. I had shared his report with Sunshine Water, which gave them confidence in locating the break. This was very helpful because they couldn't get a camera in there due to the pipe being full of *(**&*&*. After I texted Hunter, he called me to ask how it went. I gave him the lowdown. In my long experience with home repair contractors and service companies, I have rarely encountered employees like Hunter. He left a job with loose ends beyond his control, but he cared enough about the job to want to know how it was resolved. Please thank him for me. And if I need plumbing services in the future, Modern Plumbing Industries is who I'll be dealing with. They're straight shooters, they communicate, they show up, and they have employees who give a damn. Thanks for staying family-owned!

Adrian did a great job in our bathroom replacing the handle and fixing our leaking shower head. It…read moredidn't take long at all. He responded quickly and professionally. We received excellent service and would recommend him to others in the Orlando area! Will be working with AA Melda Drain Solutions in the future.

He was extremely professional and got the work done right away. Pricing was good and he went about…read moreand beyond to cover all of our service needs. We needed 3 toilets looked at and a sink and he had no problem tackling them all in one visit.