I went here as a first time patient to meet with a back Dr. already being in pain I was checked in…read moreby a very unprofessional Medical Assistant named Lisa. She called me sweetie and within 2 minutes felt like it was her job to give me her "shpeal" as she put it about bring my CT scan and that I needed to do that and not always does their system work or can they log into Wellstar. I was trying to explain to her that it was an old CT scan and then she stated "Well then we don't need that and it doesn't matter" after cracking her knuckles and berating me. She was snappy and rude. My husband even was shocked at how she was speaking to me. I told her I would speak to my Dr about these matters at which time she just looked at me like I was being rude. She didn't realize at all that I have been in the medical field for 30 plus years and would never speak to a patient this way. She continued to talk to me like she was my Dr! at which time I again said, I will speak to my Dr about these things. Then she kind of laughed and walked out of the room with a huff. I did mention this to my very wonderful Dr. who was very professional and listened. I will stay a patient. Even when checking me out the MA came in, rolled her tongue over her teeth, cracked her neck with a head roll, and proceeded to ask me (thank God) yes or no questions about getting an MRI. Thank God I'm very well versed in all of this procedure so it was short. She really needs a class on speaking to patients that are in pain and new to the facility. And, she is NOT a Dr. she has no right to be acting this way at all as a medical assistant

Great experience. Scheduling an appointment was easy, and the front desk was incredibly helpful…read more Once my MRIs were approved, the followed up numerous times to ensure they got scheduled, and wanted to make sure I did not have any questions/concerns. My father had Dr. Grimm as his doctor, and I had an appointment with him as well. Very knowledgeable, and his top priority was making sure I knew next steps, and what to expect.

Dr. Parry and his staff are wonderful at explaining procedures and problems. He goes above and…read morebeyond to help you make the right decision for your spinal health. He even called me on a Saturday for more health information as he was preparing his surgical plan - and we hadn't even said yes to surgery yet. He is/was so prepared for my son's surgery. Even encouraged us to seek a second opinion. (We didn't need to) My son had his cervical surgery Wednesday and is virtually pain free - just says the stables are a little uncomfortable! If you are looking for an amazing caring surgeon and surgical team, call him. I've already recommended him to a couple of my friends and clients.

Dr. Parry is a exceptional doctor. Very courteous and very through during my visit with him. Takes…read morethe time to explain and listen to you during exam. Staff and facility are also exceptional. I highly recommend this facility and doctor.

A nightmare experience! Their incompetence is far beyond any reasonable or rational understanding…read more One would expect better professionalism from a qulaified healthcare providers. My Kyphoplasty was scheduled 2 weeks in advance for a 7;15 am arrival Monday morning 4/6/26. Upon arrival, we saw the entire office staff was waiting outside. They had been locked out of their own office! Apparently the internet went down overnight. No IT support. 45 minutes later a maintenance worker showed up with hammer and chisel! An hour later, the surgeon took over and started using the hammer. Finally, at 8:45 we finally got in. After the staff got themselves settled we gave them our name and the time of our appointment (7:15) - we were instructed to take a seat. Odd they never gave us a clipboard to fiill out. Which gave us plenty of time to stare at their waiting room "Island of Doctor Moreau" wall mural. After another 30 minutes. we re-approached the desk, THEY HAD NO RECORD OF OUR SCHEDULED APPOINTMENT!!! and DEI hires were content just to let us just sit there. After raising hell, a NP went back and talked the surgeon Dr. Ehlishabi, (we asssumed). Another NP came out and said they might be able to fit us in around 1:30! THE LAST THING ANY PATIENT WANTS - IS TO BE RUSHED INTO SURGERY THAT THEIR STAFF WAS NOT PREPARED FOR!! - WE LEFT - Never saw Dr. Ehlishabi. And that wall mural? It turned out to be an Omen!!!

The doctors are great but the billing department is terrible. They send inconsistent bills but yet…read morenever answer the phone or return phone calls. They also wait until the day before surgery to give the authorization and estimate. I work in healthcare and this is unacceptable practices. The practice needs to train the staff better. I'm still waiting on a call back from several messages I have left.

I am pleased with my appointment with Dr Yi Ding, He was…read morevery clear and informative. The whole staff was really nice.

Dr. Grasso is easy to talk to and provides great insight--this is not a reflection on him…read more My issue was with the intake and billing process at the Marietta office. UPDATE - I was contacted by Heather and allowed to explain everything. She handled my concerns professionally and I appreciate customer service, so I am updating my review.

My wife's neice developed a very uncomfortable hip and it progressed to send her to a…read morenear-emergency visit to a small-town hospital nearby for attention, introducing Dr Godfrey, who was on call. He impressed her enough to schedule a procedure to correct it, which it ineveitably did. When my wife developed unbearable an unbearable pain in her hip and needed to have someone look more carefully into it, she mentioned it to her neice and received a clear and positive recommendation. He gave her a thorough exam and got her into Northside Atlanta hospital for a session that had her up and walking in short order. We could never have found him on our own. Nothing but the best! Try his name on line.

Dr. Godfrey is my PCP and he is very knowledgeable and funny. He listens very carefully to you to…read moreaccess your issue. He's not one to rush you off. He's actually cares about his patients. On another occasion, I've dealt with his FNP Jane Rawlings. She is another staff member who is very thoughtful of her patients and willing to do what she can to help you as best as possible. Her assistant Judd is a riot. He's very funny and easy to talk to. This location has the best medical team on hand. Even the receptionists are wonderful. If your new to the area or in search of a primary care physician, then give them a try.

Dr. Gupta is an extremely gifted surgeon and a very nice man!! He sees you, he sees you as a…read moreperson. He did a perfect job on my hip replacement. The staff is happy and kind as well. There's also complimentary valet parking!! For having a hip replacement it was a wonderful experience. He changed my life for the better when I was so low. Pain had made me a mean, unhappy person. God bless Dr. Gupta and his team. The very best of the best!!!

Hand surgery was told by the nurse and anesthesiologist that the doctor would be in to see me…read morebefore they took me back for surgery, which he didn't show up and I didn't see him after he did the surgery I didn't hear from him and now they want to charge me to take the stitches out, which should be included as a postop visit and by the way, the doctor is not taking the stitches out his physicians assistant i assistant. I canceled the appointment and I'm not going in and paying them to take out stitches. I can do that myself. It was like taking a splinter out of my hand. It's not a big deal. I survived open-heart surgery. I think I can manage these stitches not impressed at all.

Dr. Jonas and his team at Resurgens Orthopeadics have been taking excellent care of me throughout…read morethe years. This week, I decided to move forward with carpal tunnel surgery as the injections and splint were not longer helping my wrist and hand pain. Dr. Jonas performed the surgery with a minimally invasive approach. I'm very happy with the results, and I am only four days out. The team at the surgery center was kind, competent, and made me feel at ease. I couldn't say more glowing things about the whole process!

For starters, I must say thank you to Dr. Chitale and Dr. Maloon for their wonderful work on my…read morewife. You Truly know your profession. It is just too bad that you have associated your office with Mr Quentin Jenkins. Patient success does not end with the surgery and it has been a night mare for my wife and I With her recovery. We left out your office today with talks of suicide from my wife. Mr. Quentin Jenkins has treated my wife badly ever since she came in due to an infection after surgery. We did not show up to blame any one, we just needed help. He simply told us " This is not due to surgery" and that her stomach pains was not either. Well thank you Mrs. Kristen for helping my wife to the car and calling the hospital concerning our arrival. My wife bowels had stop functioning correctly due to her medication after surgery. Today was our next encounter with Mr. Jenkins and it was still the same unprofessional attitude. We came on time for our appointment ( I have the appointment card to prove it) We arrived at 9:17am for a 9:30 appointment, my wife ended up walking out the BACK at 10:30am begging me to help her to the car. That Mr. Jenkins was busy sitting in his office this whole time. How is this possible if not intentional? As I told Mr. Jenkins of his unprofessionalism, he asked me to come to the back. Well Mr. Jenkins your patient is the one you should have spoken to. It is sad that my wife's path to recovery has been so rough. She had back surgery! We came in today with her back stinging. We left out barley making it to the car and her not wanting to live any more. So thank you very much Premier Neurosurgical Institute.

If I could give this doctor zero stars I would. I went in complaining of pins and needles,…read morenumbness, visions problems, cognitive impairment, falling, tripping, dropping things.. etc. (Basically every single symptom of MS). Dr. Maloon looked at me all of five minutes and didn't even do an exam or check my blood pressure. When I was going over my symptoms he interrupted me and told me I was going way too fast for him to keep up. Seriously? You're a neurologist. Told me I had nothing wrong with me but he would send me for an MRI to prove to me that it's all in my head and there's nothing wrong with me. The office never called to schedule the MRI and when I called to leave multiple voicemails I received no call back. They literally blew me off completely. Dr. Maloon proceeded to tell me I just had migraines and sent me home with migraine medication. Migraine medications severely lower blood pressure in people who already have low BP. Which I do and he didn't even check it so how would he know? Very disappointed in this doctor. Beware. Don't waste your time here. You won't get answers. I went back to my Rheum who in fact did blood work and is suspecting MS. Sending me for an MRI and referring me to another specialist who will get me the help and treatment I need.