Edited to Add: I just left another office to get my tooth fixed and the dentist did not require…read morenumbing and it only cost $81. I would leave 0 stars if I could. This was honestly the worst medical experience I've ever had and I want to share my story with anyone who's willing to read it. I was a patient at this office for 3-4 years and initially had a very positive experience, particularly with Dr. Sydney Dawson. She repaired a chipped tooth with composite bonding and was transparent that it might need to be redone in the future. Since her departure, the overall experience has declined significantly. I've encountered multiple situations that felt like upselling, including a "deep cleaning" that did not match what was described by former hygienist Mia, as well as repeated recommendations for services I did not request or need. At a recent annual visit, I was encouraged by owner Dr. Sanaz Khaleghi to pursue Invisalign and replace existing amalgam fillings with more expensive ceramic options, despite having no issues with my current dental health. While recommendations are part of care, the level of persistence felt excessive and unnecessary. During my most recent visit to repair the same chipped tooth from three years ago, the experience escalated. Despite clearly declining more extensive treatment, I was repeatedly encouraged to consider a veneer or crown for a small chip. When discussing the composite repair with OM Vivian (or Hilda?), I was quoted $250 and told it would be treated as a cosmetic procedure. When I asked about my previous treatment, I saw in my chart that I had paid $88 for the same repair, with an original billed amount of approximately $1,200. A nearly threefold increase in out-of-pocket cost for the same procedure, without a meaningful change in treatment, is difficult to justify. When I calmly shared that the repeated recommendations were making me uncomfortable, the office manager reassured me that recommending a filling was not upselling and added that if the doctor HAD intended to upsell, she would have recommended a veneer. However, a veneer is exactly what Dr. Khaleghi recommended, which directly contradicts that statement and reinforces the serious concern with unnecessary upselling. When Dr. Khaleghi returned, the interaction became openly confrontational and it was only coming from her side. Instead of acknowledging the feedback, I was told there was an issue with "how I was saying things" regarding her recommendations and my concerns were dismissed. I was then told she was not comfortable proceeding without anesthesia, which I declined based on prior experience (because why would she need to NUMB me to replace a small piece of composite filling??), and the visit ended without care being provided. At that point, the issue was no longer about treatment. It was about how feedback was handled. Being challenged for respectfully expressing discomfort, rather than being heard, was both surprising and unacceptable in a healthcare setting. I shared as much with the front office before I left, who was apologetic. I do want to acknowledge that the front office staff and hygienists have consistently been kind and professional. Unfortunately, that consistency did not extend to the provider interaction that ultimately matters most. I have also noticed an increased push for patient reviews, which, in my experience, has not been matched by a willingness to genuinely listen to patient feedback. Asking for positive reviews while dismissing real concerns creates a disconnect that patients can clearly feel. As someone familiar with how dental organizations operate, I understand the balance between patient care and revenue. However, this experience felt far more focused on selling services than on building trust or providing patient-centered care. For that reason, I will not be returning.

Horrible quality of care…read more My husband had his front teeth shaved down and capped, and within just six months one of the caps popped off and chipped twice. Instead of taking responsibility for their own work, the staff treats patients poorly especially when it comes to finances. The way they speak to patients who need to adjust or restructure financial plans is completely unacceptable. Threatening people about their balance going to collections is unnecessary, unprofessional, and none of their business. Insurance pays this office well, yet they still treat patients with zero dignity. Their priority should be fixing the mistakes in their own dental work and focusing on their patients' health, not lecturing people about finances. This office needs to do better.

I have to tell you about Beaumont dental center. This is absolutely one of the best dental offices…read moreI've ever been to in my entire life.! Dr. Peak as well as the other doctors here I've never seen such professionalism knowledge and execution of their trade in my entire life! The staff is extremely corrigible and absolutely takes the best care of you from the time you enter until the time you leave! This dental office if there was more than five stars, I would give it to him because this Beaumont dental would be a 15 star dental office. These people are fantastic if you're looking for a dentist get your teeth cleaned implants evaluations this should be your first and last stop this place is terrific. I can attest to it and I'm glad I found them about 10 or 15 years ago. Give him a shout out go see him make an appointment they'll accommodate you enjoy.

My dentist retired and referred me to this office - and I am glad he did. My hygenist is not…read morelocated there and the office is clean, neat and open early. They have been super easy to deal with. Nice!

Less than two years later and one of the crowns has chipped, first time I have had one chip off…read moreporcelain, in my opinion this is just plain old shoddy materials and workmanship. I do not recommend going here!

My husband had his teeth pulled for dentures and the place he was going to didn't make his dentures…read morecorrectly and told him to just "hold his tongue on the denture" to keep it in place! I was totally flabbergasted! I then talked my husband into going to Dr. Zaw (because I went there years ago) and Dr. Zaw did what he could to help my husband with the ill-fitting denture. It is better but still not correct. This office is doing everything they can to correct the problem but it appears a new set of dentures is the only thing that will work. Too bad the "other" place couldn't be as detailed and competent as Dr. Zaw. Love this place, the assistants, and front office staff. My husband and I will be forever customers of Dr. Zaw. Don't go to other places... go here. You won't get a better experience or knowledgeable dentist than Dr. Zaw and his staff!

I was very pleased with my treatment by Dr. Lee office staff. They, along with Dr. Lee, listened to…read moremy wants and concerns as they examined my mouth. Dr. Lee took the time to explain how a new set of dentures would impact my physical appearance and although he didn't agree with my findings I left his office satisfied with my visit.

Dr. Lee is the best. He answers all your questions, he…read moreisn't very chatty but he is very good at what he does and gets it done. My children have been going to him for 2/3 years now. We used to go to kindred pediatric dentist and they were trying to give my son another cavity fixing, I came to Dr.Lee and he noticed that it was just shadow and my son did not need another cavity to be covered. Kindred pediatric unfortunately wasn't trustworthy especially since we were paying cash every visit. We visited at least 5x unfortunately I feel like kindred failed us. Dr. Lee is a safe space for my kids and my family, and my children are very excited when they go there.

I highly recommend this dentist office. There is husband and wife team of dentists, and along with…read morethe hygienists and front office, everyone here is pleasant, knowledgeable, and professional and they live up to their name - Pristine Dentistry. Along with cleaning, I recently received a new top-front (highly visible) bridge and couldn't be more pleased with it, so their cosmetic dentistry is also stellar.

Lindy is awesome! She treats her patient like family and friend. I really needed a deep clean as…read moreit's been four years since Covid occurred. Lindy took me in for two hours of work and even skipped her lunch time to complete my left side cleaning. I was caught up with busy work and forgot to reschedule; Lindy called me to check on me and accommodated time to finish the cleaning for my right side. During the entire session, she's great on communication to keep me posted with the progress. Her service is above and beyond and she's definitely my go-to person for the clinic!

I never thought I'd say this, but I look forward to going to the dentist! Dr. and the team have…read morecreated a warm, spa-like environment complete with essential oils, pillows, blankets, and movies. It's such a peaceful break (especially with little ones at home!). Dr. is wonderful, gentle, and explains everything step-by-step. Hands down the best dental experience ever!

I have to update my last post, not because of the quality of care or type of care, but because of…read moremy office experience. They were professional and all, but someone didn't follow up with my insurance properly. When I called, they said I was eligible to come in with my insurance, only to find out later my plan wasn't qualified, so I had to pay out of pocket later when the insurance refused to pay. Had I known, I would've gone somewhere else. I would tell others to double check on your own and not rely on the office staff. Otherwise that, you'll get the best care from the dentists and dental hygienist.

I've had an amazing experience getting quite a bit of dental work done with imperial and i'm…read moredefinitely a happy customer! Hannah at the front desk has been a pleasure every time I have been in, very informative and professional as well! Abigail Duong and her assistant Rachel have been amazing and caring throughout all of my work! They both have small hands and always take the time to make sure I was comfortable! I sincerely appreciate this place and even though I moved to Orange County I still prefer to make the drive back to my favorite dentist!

I've now given Imperial Dental in Yucaipa two chances, and unfortunately both visits left me…read moreextremely disappointed due to excessive waiting. For my first appointment (dentist and hygienist) a few weeks ago, I intentionally scheduled the earliest time of the day to avoid delays. I arrived 15 minutes early, as requested. Despite that, I waited...and waited...and waited. I was repeatedly told they would be with me "soon," but no one ever came. I finally left 45 minutes past my actual appointment time without being seen. I decided to give them another try and rescheduled. Today's appointment started off better. I arrived 10 minutes early, was called back on time for X‑rays, and the dentist was professional and efficient. No complaints there. But after that, I was sent back to the waiting room to wait for the hygienist. And once again, the waiting began. The front desk staff actually asked if I was waiting from someone receiving treatment. Really?! Eventually I was told the patient before me was taking longer than expected and that I would need to wait another 40-45 minutes. I declined. I understand delays happen, but this seems to be a pattern here. I don't pretend to know the inner workings of a dental office, but I do know I value my time and don't appreciate being kept waiting--especially after arriving early and scheduling morning appointments specifically to avoid this. At this point, I can't recommend Imperial Dental based on my experience with their scheduling and wait times.

Great dental office close to home. Thank you Kent Horsley,…read moreCecilly, Gina & Nicole! You guys are the best. Shiny new crown, see you in 6 months for my cleaning with my favorite hygienist n dentist.

Horrible, unethical practice -- may pursue legal action due to misrepresentation and exploitation…read more I returned for Invisalign a year after initially declining, not realizing the dentist was the new owner. He recommended a comprehensive plan, but when I questioned the price, they claimed no record existed. Later, I faced pushback on trays I was entitled to under the 5-year plan. This practice prioritizes profit over patient care -- get everything in writing and be very cautious. Orthodontic treatment is a significant financial and health investment, and patients deserve transparency and integrity -- misleading at best and deceptive at worst. My experience was stressful, disappointing, and completely avoidable had they honored their original agreement.