TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

Another quality job by Prime AC and Heat! They came through in the clutch to solve my cooling…read moresystem issues.

My home was built in 2022, and since Houk Air Conditioning installed my HVAC system, I was tied to…read moreusing them for service under warranty. Unfortunately, one of my AC units has never worked properly. Houk came out four different times and gave me a different diagnosis each visit, yet the issue was never resolved. Once the labor warranty expired, I decided to try a smaller local company. I first had Red Star Cooling come out. The technician diagnosed a leaking evaporator coil and gave me a verbal estimate around $1,800 (labor only, since the part was under warranty). However, when the written estimate came through, it had jumped to $2,400. That lack of consistency didn't sit right with me. I then called Christmas Air, explained the situation, and received a straightforward quote over the phone that was actually a bit lower than Red Star's original estimate. They were able to come out the very next day. Denver handled the job, and he was excellent--thorough in confirming the issue, clear in explaining things, and even pointed out a few items to keep an eye on down the road. Professional, polite, and easy to work with. At this point, I'll be using Christmas Air going forward for both HVAC and plumbing

I just had quite the adventure of customer service with Christmas air…read more My air conditioner unit was blowing very lightly and on the thermostat the "cool on" indication was blinking. There are some thing that was wrong obviously. However, it could not be identified. I called Christmas air and Keith promptly came out to check out what was going on. He assessed the problem, determined that I needed a new fan motor and put the order in for the part that was needed. Although I couldn't get it fixed on the first day, he reassured me that, a repair would be possible. And then it was several days before the part actually came in and despite some complications eventually all needed parts were available. Now, the caveat is the fact that this company was relentless for allowing me to get as much life out of my 20+ year-old unit as possible. So, although the repair took about a week and several trips from multiple Christmas Air employees, at the end of the day, the team ensured that the problem was resolved, given a fair price, and I was followed up with each step of the way. The previous owners of my home used Christmas Air, which is why I've continued to use them. And thanks to the continual good customer service, I am planning to stay with them for the foreseeable future.

Replaced the furnace/air conditioner & offers a service contract for check ups and reduced prices…read morefor any repairs. Worked well for 13 years so far.

My family has had great service over many years with these folks - they have done an especially…read moreoutstanding job for my mom, Karol, who says: I don't write a lot of reviews, but Southern Comfort Mechanical truly deserves one. As homeowners, we rely a lot on people we can trust. This company has taken care of my heating and cooling needs for years now, and they have more than earned my trust and respect. Wes has been my main contact and he is wonderful. I can't imagine ever trusting anyone else with my complicated system. Right before our dangerous winter storm last week, he actually contacted me ahead of time just to make sure I was prepared. He walked me through, step by step, as I set my system for the extreme cold so I would stay safe and warm. That gave me real peace of mind. Wes also arranged for Josh to come out and fix a few things that needed attention, and that visit went just as smoothly. Josh was polite, on time, and knew exactly what he was doing. They are knowledgeable, dependable, and proactive. I never feel pressured, and their prices have always been more than fair. It's rare these days to find such an honest, dependable company with truly knowledgable people and fair prices. These folks know their business, but more than that, they care about their customers. I'm very grateful for them and highly recommend them without hesitation.

It was 106 degrees outside, and of course, my AC decided to stop working. I had only been in my new…read morehouse for two weeks and had a home warranty, so I thought I was covered. Little did I know how difficult it would be to actually find an HVAC company that accepted the warranty. After calling what felt like a dozen places--and having none of them accept it--I was getting pretty frustrated. One owner I spoke with told me that Oak Point Heating & Air was good at what they do and, more importantly, that they were honest people. So I called, and Stacy answered. She immediately went to work. She told me she would contact my warranty company and, if they could pay on the spot, she would do everything she could to get someone out to me that same day. Stacy jumped through hoops to make it happen. She handled everything with the warranty company, worked through the details, and got me scheduled with a technician for 8 p.m. To my surprise, he actually arrived **two hours early**, which was fantastic! I wish I could remember his name because he was absolutely fantastic. He smiled the entire time, stayed positive, and kept saying, "No worries, I got you." I remember thinking, *I wouldn't be smiling if I had been working in this heat all day!* But he was--and he genuinely seemed to care about getting my AC fixed. He did a great job, and I couldn't have asked for a better experience. Oak Point Heating & Air has my loyalty now. Hopefully, I never have to call an AC repair company again--but if I do, **Oak Point Heating & Air will be the first and only company I call.** Highly recommended!

This company has consistently impressed me! They have fixed a previous HORRIBLE AC companies work…read morefor us now on 2 different occasions and with such reasonable prices! They are fast to get here, knowledgeable about the issues on 2 different units and the customer service is top notch! Thank you Ray for explaining to me everything and leaving my house nice and cool again! We will never use any other company

A technician, Jace, was at my house within one hour of my call and it was Saturday afternoon. Turns…read moreout I had to buy a whole new system. Within an hour after Jace left another guy came by to discuss our options. On Monday morning, Salvadore and Angel arrived with the new unit and worked diligently to get us up and running. They covered the carpet and all areas where they were working and were such professionals. I've lived in The Colony for 38 years and these guys are by far the best I've encountered. I would recommend them 100%!

Service Technician named Hunter came out to support a flue repair…read more He confirmed, sent pic, did an A+ quality repair, cleaned up and did it all with great professionalism and warmth. The value was great!! Thank you Air Repair Pros.

Air Solutions was recommended on NextDoor. The entire service call took 30 minutes from the time I…read morecalled for service until the time the job was completed. This company was the third A/C company to come out for a repeat problem and it was the last company I had to call. Problem finally was fixed. Can't say enough good things about this company.

Have used Air Solutions for several years. They are one of those authentic companies you want to…read moresupport because of the knowledgeable, reliable, timely individuals that operate it. Thanks for saving us $ by only recommending and doing just what's needed. Appreciate you guys!!

I have nothing but great service from Medley. I've been pleased with the work they've done,…read morealthough I would think I could get better pricing elsewhere. The quality of work Medley does is what causes me to call on them time and again. They've changed my duct work and my HVAC unit. As far the Trane variable speed unit I purchased--especially at the high price I paid--does not seem to be doing as well as I expected. I know that HVAC guys will say that as long as it has a 20 degree differential from the outside temperature, it's doing its job. Well, frankly, my 30-year-old train cooled much better even though it wasn't running at the full 5-ton. While I love doing business with Medley, I'm not a fan of this new Trane unit.

Medley sent Colton to take care of my summer AC problem. He was on time and very organized. He…read morediagnosed the problems and offered multiple solutions. He was very knowledgeable and friendly. I would highly recommend Medley and Colton if you need any HVAC work at your house. Was it worth the price? Absolutely! With outside temps over 100 you need someone good and quick. Not cheap and next week. I called Saturday evening around 7 and used an AI assistant which scheduled me for Monday. Here it is Monday at 11am and I'm giving a review in a cool kitchen! 5 stars for sure!

Everyone at IME Service was very professional from our initial call to report our new AC was…read moreworking correctly to the service technician that came out to our house. Lauren & Savannah did an excellent job in scheduling our appointment in a prompt manner. Joshua (proper name is Yehoshua, we kept mispronouncing it but he was very gracious about it) called to let us know what time he would be at our home and he was prompt! Not a minute late! When he arrived he got to the problem, determined the issue and solved it within 30 minutes. Our AC wasn't cooling half of the house correctly and the other half was too cold. He answered all of our questions, we had a lot - first time homebuyer, in a clear manner that we could understand. He explained what the issue was, walked us through how he was going to fix it and then proceeded to do so. He even gave us some pointers/tips to help keep the house evenly cool. I waited a little over a month to write this review because i wanted to fully test the AC and make sure it was working correctly (and the heater as well) - they are. I cannot say enough fantastic things about the folks at IME - all professional, friendly and gracious! Thank you IME for a great job!

Every aspect of this HVAC installation has gone perfectly. The initial presentation was clear and…read moreconcise. Installation was on-time, efficient, and very clean. IME personell are all incredibly professional and cordial. They worked with my timetable and completed the tasks with no errors or omissions. IME receives my highest recomendation.