Great service at this location ! The staff was very friendly and helped me find exactly what I wanted. Derek showed to be very knowledgeable and answered all my questions. I will be coming back when it is time for my son to get a chain. read more

First off I had great customer service as soon as I walked in I was greeted. I was explaining that I wanted to fix my credit and I wanted to come in for a watch. I had a young woman her name was Nova she was fantastic very professional had patience and broke everything down to me. She showed me many options and went above and beyond for her job. I like coming to this location because it's never packed and they always have sales going on. They also had nice rings and earrings as well all styles read more

Daniel's Jewelers - Bulova gold watch - Jewelry Near Me - Ontario, California

I had a wonderful experience and thank you for the outstanding service. From the moment I walked in Derek was incredibly welcoming patient and attentive. He took the time to understand exactly what I was looking for and guided me through the options without any pressure. What really stood out was how knowledgeable he was & made the whole process feel easy and fun lol. He went above and beyond to make sure I was comfortable with my decision and he answered all my questions and offered thoughtful suggestions. It's rare to come across someone who combines professionalism with such a cool personable approach. I truly appreciate the help and would highly recommend going to him if looking for a great experience at a jewelry store. Thank you again Derek Much appreciated.... read more

Superb service as always. Derek took care of me with a nice cuban chain and showed his recommendations. Ask for him! read more

LE and Rowena are the best at what they do selling and closing deals lol. They will answer all questions that you may have.

Went in to check out engagement rings and a employee named Derek assisted me. I had no idea what I was looking for until he helped me out. He was professional, funny, and made the whole experience easy. The customer service was more than I could expect. If you're someone looking for great advice and assistance looking for jewelry, Derek is the man to talk to. read more

Walked into the store and nobody acknowledged me didn't say welcome didn't smile was ignored the entire time I was In there so I walked in front of the register where rowuena was and she still said nothing just stayed quiet and looked at the computer screen didn't ask me if I needed help or anything so I proceeded to tell her I would like to get my ring cleaned and she takes it without saying anything and walks away I wait patiently and nobody says anything to me about the ring so I went up to them again to ask where my ring was and she gives me my ring and says nothing again mind you this ring was $3,000 just because I walked in and they assumed I did not want to buy anything you get the customer service that was given horrible I would not recommend this location at all and I wouldn't even recommend Daniel's jewelry there thief's they sell products for more then what there worth and some of the gold isn't even real read more

Daniel's Jewelers - The Representative to the left named Rowuena - Jewelry Near Me - Ontario, California

El was absolutely amazing! As soon as we walked in he came up to us and started asking questions about what we were looking for if we have credit established all the good questions to get me what I wanted! And he did not disappoint. I'm the type of person where I will not settle because I know I won't be happy with what I have. And he did not let me settle. He got me the exact ring that I wanted!!! I told him I wanted a specific shape, lots of diamonds, and it has to be huge! And boyyyyy let me tell you he was spot on. He literally got me what I was looking for. He was so patient so kind and very funny. He worked with us. He got me awesome monthly payments with the very expensive ring that I wanted. Thank you again El you were so amazing!!!! read more

Genevieve and El were the best associates we could ask for went above and beyond to assist us and helped us find exactly what we were looking for! read more

I love it talk to Angelica she got me a rock that I love soooo much my husband got me a good one but this one is the best read more

Daniel's Jewelers - Jewelry Near Me - Ontario, California

Went in today to get extra links added to my Rolex. The store manager Angela was very helpful and informative about my watch and gave me a good price on the service. It fits perfect. I would recommend. read more

Daniel's Jewelers - Rolex day-date - Jewelry Near Me - Ontario, California

Found a beautiful heavy 14kt gold chain super gorgeous we could not leave without it !!! .. IN ADDITION a Awesome experience with super supportive and great people working here! A huge thank you to El and his team at this location!! Thank you El Capitan for working miracles for my mother and I. Truly appreciated. Hope your zoom meeting went well read more

Angela!!!! That's all i have to say. This girl is amazing. I wished I would have opened my account here with her. Since the day we walked in she was super friendly. She was able to fix my account and resize my wife's ring a week before our wedding. Thank you Angela read more

Went in to Daniel's today and had the worst experience ever. Angela was absolutely rude and had the worst customer service. I will never return to this store again. She definitely needs to be retrained read more

About 6 months ago we shopped here for an engagement ring. Rowena helped us find the ring of my dreams. Last week she helped me match a wedding band and it turned out perfect. I highly recommend this store and if you go, ask for Rowena! read more

Daniel's Jewelers - Engagement and wedding ring - Jewelry Near Me - Ontario, California

Great Experience at Daniel's in Ontario Mills Mall, Reema assisted me with the whole purchase. I already knew what i was looking for just had to find " The Ring ". Reema was kind and patient and explained the whole jargon when it comes to carat and weight, Thankfully I found " The Ring" I was looking for. I gave the in-house financing a try even though I could've purchased it cash, just be mindful to put some time aside and patience as the associate needs to take the basic credit info and call whomever is on the other line pressing the approved button. Thank you Reema, I am enjoying my 10k white gold 1 carat diamond ring !!! read more

Daniel's Jewelers - Jewelry Near Me - Ontario, California

I been going to one specific store most of my time since I like the worker that always helps me, but since I moved too far from that location I had to change to this location. I will only give 2 stars because Angela (the store manager) tried her hardest to help me but couldn't. I'll give these stars for her effort and she is a hard worker. worker Rowena is a supervisor in this location and handled my purchase. First told me my payments would be a specific amount monthly but if I put money down my monthly payments will be reduced, as I did. She lied to me telling me there is no promotion but the one they were promoting. (First lie) (Second lie) when I found a promotion next to the register we were at, I asked for it and she mentioned I needed to add a protection plan to receive that promotion. I knew she was trying to upsale me but I didn't budge, I just said I'll call and find out. Which I did and Angela agreed Rowena wasn't suppose to do that and gave me the promotion I questioned. (Third lie) after everything was set and stone I thought it was complete and no more issues until my first monthly payment came and it was not what Rowena said or promised. I paid an amount upfront to reduce my monthly payment and it did not affect it at all. I questioned Angela and she mentioned that Rowena supposedly offered me a credit card for the monthly payment I wanted which was another lie she came up with to try to cover herself. Rowena NEVER offered me anything close to that. The money was never the issue, the lies are what the issue was for me and I want to bring this to light before someone looses more money do to Rowena. This is a quick summary of my month long process of figuring everything out and finding all the lies. If you go to this location. I highly recommend to talk to Angela the store manager. She will help you with great customer service and with the right policy under Daniel's jewelers. As for Rowena please be careful and keep an eye on all your purchases with her. I hope she changes her customer service and work ethic to be better, but I won't return to this store. read more

I wanna thank Anglea over at the Ontario Mills Daniels jewelry this Manager was great the times I've been in the store she always pleasant and helpful and even great on options on buying jewelry the staff there too we have bought multiple things there She even got my grand baby to like her before piercing her ears and she was some months now she is a year old ! This store is like Family ! Thank you again Anglea for being you and helpful and wonderful in your store I will tell all my friends to spend their Money there! read more

Daniel's Jewelers - Anglea the Manager at Daniels Jewery in the Ontario Mills She has a great way of working with customers Very polite and professional - Jewelry Near Me - Ontario, California

Best customer service experience. Thank you Rowena, Reema and Merlina for all of your help in finding the perfect ring. Recommend everyone to shop at this location. They understand customer satisfaction. read more

Daniel's Jewelers - Great team - Jewelry Near Me - Ontario, California

I wish I could give 10 stars!! It's been so difficult finding the perfect engagement ring size 11 no less! When we finally found what we were looking for online at Daniels.com it wouldn't arrive in time for the weekend proposal that was planned, the manager at Daniels went ABOVE AND BEYOND driving all the way to Moreno Valley to find the ring and get it sized in time for me to Pick it up SAME DAY! Amazing!! If you're Looking for jewelry especially during COVID-19 they are OPEN FOR PICK UP AND WILL HANDLE THE TRANSACTION BEAUTIFULLY FOR YOU!! read more

Daniel's Jewelers - Morganite engagement ring - Jewelry Near Me - Ontario, California

This is my first time buying from Daniel's Jewelers, and let me tell you, thanks to Angela, the Store Manager, it was the absolute BEST jewelry buying experience of my life. She personally took over handling my purchase, and she made it absolutely perfect. She is an amazing woman, an amazing sales-lady, and a spectacular Manager. I will most definitely be buying from her again...even if I don't really need to. Thank you, Angela. read more

Daniel's Jewelers - 3-row Tanzanite Bracelet - Jewelry Near Me - Ontario, California

This place has horrible service. I dropped my ring off well over a month go for repair. I have gotten the run around ever since. No follow up calls for updates and when I call them they have no answers or tell me it will be in and still nothing. read more

Never doing business here again. I purchased a watch for my girl's birthday for over $600. Something told me I got had so I went online to the manufacturer's website and sure enough - found the same exact watch for only $278. They definitely got me this one time. Now that I know how they do business I'm definitely going right to the source for any jewelry or watches. Buyer beware! They will con you... read more

Chantels is my favorite she is the best in customer service and caring overall. Thank you Chantel for your greatest bestest service

Great Experience at Daniel's in Ontario Mills Mall. Chantel G P and Rowena W were awesome, they both went up and beyond to help me find the ring I had seen last week and loved. We found it and their customer service was the best. I HIGHLY recommend this location for all of your needs. read more

Awesome staff! They were kind and helpful. Thank you to Rowena and Nancy for helping me find the best gift for my girlfriend. I highly recommend this location of Daniels Jewelers. read more

Angela,in Ontario Mills Daniel's Jewelry Store is a Very Professional Manager,Very Polite ,Helpful,and Her willingness to Ensure Customers Great Service is Impeccable,She needs the HIGHEST PAY that can be given in Her Position/Profession ,I Customer John Lambert Endorse this Survey! read more

I received the BEST service from Glezy last weekend. I went in looking for an anniversary band to go with my wedding set. She was kind, knowledgeable and friendly. I appreciate that she was patient and didn't rush me through the sales process. I thought she was very professional and I appreciate her following up with me after our visit. She even cleaned my rings for me as we shopped. If you're looking for a great shopping experience, I'd recommend that you ask for her. Daniel's she is an asset to your business. read more

Daniel's Jewelers - Jewelry Near Me - Ontario, California

It's a shame I'm only able to put 5 stars because this review deserves far more. If you ever come to this spot, ask for the store manager ANGELA! She gave my gf and I A1 customer service! Despite it being a hectic holiday weekend due to Juneteenth, Father's Day weekend, and the first weekend with less COVID restrictions, she was very polite, personable, attentive and gave me advice on how to maximize my purchases. Even with her managing the store, phone calls, dealing with customer questions and concerns, she still did an excellent job. Daniels needs to give her a raise for having such an excellent manager in their ranks. As well as some vacation. Angela was also able to make sure I received the maximum amount of discounts that I could. I will definitely be returning to this location in the Ontario mills mall and have her help again. Thank you again ANGELA! We will be back! read more

They hooked me nd my girl up after we was complaining abt how terrible Kevin jewelers was around the corner. They was shocked when we said the employees at Kevin jewelers bullied a girl nd made her uncomfortable. Would come here for when I ask my girl to marry me read more

I'm on a time schedule and I walk into the store and I do hear a greeting so that was nice but afterward as a stood at the counter no one addressed me. So I had to say something and Daniel S. is the only one out of the three that came to assist me. The other two were like deer stuck in headlights. Well I got what I wanted except I usually get a bag. Maybe they were out. Not sure but as I said I was on a time schedule so I just let it go. read more

My boyfriend and I went in earlier today around seven o'clock in search for a promise ring. We found one we liked but it took forty-five minutes for us to get rung up. There were three employees there, two of which had long difficult customers, understandable, the third however (I believe her name was Rowina) walked past us multiple times knowing we hadn't been helped yet. She had greeted and helped other customers coming in and out of the store and helped another customer check out that had come in long after us. Her co worker had asked her to help us check out, in which she denied claiming we "wanted to wait" for her and walked away. It wasn't until we were visibly annoyed and stated how long it had been since we got there that she then decided to help us check out. read more

Rana is the rudest, most condescending salesperson I have ever met. Because I didn't Iike the quality of her terrible stainless steel garbage jewelry, she assumed I couldn't afford it and insisted I purchase it with financing. I had over $30K worth of jewelry on at the time and I think I know good quality when I see it!!! She is rude and pushy for garbage jewelry. Will never step foot in here again! read more

I was looking for a place to get my 3 month old daughters ears pierced so I called this location to verify if they would be able to do it. Spoke with a nice lady in the phone who said they would be able to. When I arrived I told them the reason for my visit and I was told they cannot do the piercing until the child is at least 4 months old. I notified the lady that I was told on the phone that they could. She asked me to wait and went to the back to speak to someone else. I wish I would have gotten the name of the employee but she was SO rude and unprofessional. It seemed as though she did not want to do the piercing. She was very short when I asked questions and wouldn't even answer my questions.. she would just nod her head and answered with a short yes and no response. I was very upset because my husband and I were excited to be getting my daughters ears pierced but I didn't not want this exciting time to be ruined by a rude employee so I decided to take my daughter somewhere else. I am very disappointed with the customer service at this store and will not be recommending or returning to this store AT ALL! read more

Thank you Rowina for helping my husband and I find my perfect wedding band. She is super sweet, and knew exactly what I was looking for. The financing was very quick, and we left very happy. read more

My husband purchased my engagement and wedding ring here. Less then one month of marriage my diamond fell out. They took one week to fix it. Never called us it was ready. When we picked up the ring now another diamond is missing . My husband is too nice didn't even notice or bother to look at the "fixed ring" he trusted it would be fixed instead another diamond missing. I will never recommend this place ever!!!!!!! read more

My mom & I went into this jeweler to "just look", but let's face it when do two women go into a place just to look. We'll we found exactly what we were looking for & we received great service from Zen. I love great service!!! We'll definitely be back!!! read more

Customer service is awesome. Merchandise is amazing and priced so well, plus they offer all types of promotions and coupons. The staff is knowledgeable, informative and always help find exactly what I am looking for! read more

Daniel's Jewelers - Juicy watches - Jewelry Near Me - Ontario, California

Right when we walked in Rowena greeted us and helped us pick out our wedding bands. Also she helped to get my engagement ring fixed. We are definitely going to be coming back for her help. read more

I came in to Ontario Mills looking for a ring and Jon was so helpful. He's the best!!!!! I highly recommend him if you want to purchase some jewelry! Thanks Jon, me and my boyfriend will be back soon read more