My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

I can't say enough about the wonderful service and friendly staff at Lake Street Diamond!…read moreI had been wanting to upgrade my ring for a while, but did not know where to begin. Shivali and Sam made the design process a breeze. My original ring was a very detailed design that I wanted to match. They truly met the challenge of incorporating the new stone and creating a one of a kind piece. Shivali's design was a true work of art, that went beyond what I could have imagined. The level of detail and craftsmanship in the design they created left me speechless! The pricing at Lake Street for the stone I chose and the design work was far better than I found at any other competitor in the area. Highly recommend!

I needed my Jubilee watch bracelet polished and after I submitted a "yelp request" Lake Street…read moreDiamond was one of the first businesses to respond. Based on their great reviews I gave them a shot. They partner with a local skilled watchmaker to perform more complex jobs. He did a great job at a fair price. Great customer service and friendly employees!

We had a ring designed by J Lewis Jewelry combining two rings into one. They did an amazing job…read moreand my wife loves it. Highly recommend!

I had to take a moment to share the incredible customer service I've experienced at JLewis…read moreJewelry--not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn't recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement--even though it was time-consuming and totally outside of her obligation. She didn't have to do any of it, but she did--with such grace and kindness. That's rare to find these days. The quality of their stones and their customer service is truly unmatched. I'll be coming back to JLewis Jewelry for all my diamond and gold needs. If you're looking for a trustworthy jeweler, give them a try--you won't be disappointed!

We went to Shirzad Fine Jewelry for customized opal gemstone rings, and Hamed crafted beautiful…read morerings for both me and my husband. We're very happy with the result!

Shirzad went above and beyond my expectations! The pieces he made for my son and daughter turned…read moreout beautifully, and I couldn't be happier. I've already recommended him to several friends and family members, and every single one has come back just as thrilled. Great craftsmanship, honest service, and results that speak for themselves--thank you, Shirzad!

I can't thank the jewelers enough! Very highly recommend. When my wedding ring was stuck on the…read morewrong finger they were able to quickly remove it without cutting it off after I had tried for several hours. They even cleaned/polished and provided me with a new silicone sizing coil. The Seattle location is absolutely beautiful - you can actually see the jewelers working on pieces in the back. Be prepared to spend at least an hour looking at everything! Thank you, thank you, THANK YOU!!!

We have been long time (15+ years) customers and have had alot of work done here. Sadly our…read moretreatment today has changed that. We took home some additional work we brought in to have done and were completely disappointed by the dismissive attitude we received. There were at least 5 idle employees around and we couldn't be waited on for at least an hour. We were not contacted when the existing work was completed. Sad to see a once great organization come to this.

I've commissioned a number of custom jewelry pieces over the years, from half a dozen jewelers,…read moremostly in the greater Seattle area. And, for the most part, my experiences have been good. But I have to say that Lou Edwards has created what now stands as the most impressive piece I've ever commissioned. This was a very significant project for me: I wanted a special gift for my husband, Jim, to celebrate our 20th wedding anniversary. Jim's special motif is armadillos... he collects them, and he likes to wear silver armadillo pins on his jeans jacket. When we met almost 25 years ago, Jim had an armadillo-ouroboros tattoo on his shoulder... a tattoo he designed himself. And twenty years ago, for our wedding, I'd had a tiny white-gold armadillo lapel pin created for him. So for our 20-year anniversary, I had the idea of commissioning a handcrafted silver and gold pin based on Jim's tattoo. I approached Lou with this project idea, and a couple months later, he turned it into a beautiful reality. Lou somehow managed to make it not only exactly like what I asked for, but even better. He made it even more beautiful and three-dimensional than what I'd had in mind. I adore the 3D details of the little Norse-Viking-ship style head of the armadillo, with the matte gold squiggle and ruby eye, and adorable teeth! The entire thing is so beautiful and perfect that I am at a loss for words. And my husband Jim really loves it, which is the most important thing. I also want to point out that not only is the outcome amazing, but the process of having it created was great, as well. Duvall Jewelers provided me with several updates and previews of how things were going, and was able to get my concerns addressed as the project went along. I got the sense that this was a labor of love for Lou. I appreciate the care and enthusiasm he brought to this project. I love supporting other artists. And if I ever have another custom jewelry project, Lou Edwards will be my first choice.

I had an idea for combining my engagement solitaire with my wedding band, wanting a lower-profile…read morering, but not sure how to do it. I worked with Amara, who did a great job listening and translating my idea into a drawing, then working with the jeweler. The result was exactly what I envisioned. Even better! When the remodel came back all polished and sparkling, I was thrilled!

We had an amazing time working with Michael and the jewelers! My engagement ring is beautiful, and…read morethe team took time, care, and provided expertise when designing my ring.

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

I come here often to get my rings and earrings cleaned (for free!) and they always come out looking…read moreso clean and sparkly! Everyone is so kind here. I'm always blown away by just how nice and welcoming everyone is. They sell beautiful jewelry as well. I highly recommend them.

My mother had recently given me her treasured and well loved 1952 Diamond and Ruby Star Sapphire…read morering. I took it in for resizing and cleaning and Plateau Jewelers went above and beyond to make the piece look brand new that I was almost in tears. I worked with both Kathy and Sue who were amazing, and everyone else there was so sweet, warm, and lovely. I will definitely be back for future business!