I had a wonderful experience at Porcello Jewelers, especially with David. I was concerned about the…read morequality of my diamond and had called several jewelry stores, but none were able to offer a quick inspection without going through a full appraisal process. I decided to stop by Porcello Jewelers, and David was able to see me right away and inspect my ring at no charge. I felt so relieved after hearing his assessment! David was extremely patient and answered all of my questions. He also gave me helpful advice on ring maintenance, cleaning, and measurements. The store even offers complimentary jewelry cleaning services, which is a great bonus. The store has a wide selection of beautiful jewelry at reasonable prices, and the location is very convenient, right across from Bellevue Square with plenty of parking. I highly recommend Porcello Jewelers and David for their honest, knowledgeable, and friendly service.

Horrible service. Everything supper expensive. Watch repair is unbelievably expensive. Plus…read moreterrible customer service.

UPDATE: I wanted to update my original review because I believe it's important to acknowledge when…read morea business makes a genuine effort to address a customer's concerns. After my initial experience, I was contacted by Andrew from Bellevue Rare Coins. He took the time to listen to my concerns and understand why I had felt uncomfortable and disappointed with the original transaction. I really appreciated that Andrew took my experience seriously rather than dismissing how I felt. Andrew was professional, respectful, and thoughtful throughout our communication, and he worked with me toward a resolution that felt much more fair. Bellevue Rare Coins ultimately provided an additional $1,500, which I have now received. While I still wish my original experience had gone differently, I believe the way a business responds when a customer raises a concern says a lot. Andrew made a sincere effort to make things right and followed through on what he promised. I'm very appreciative of how he handled the situation, and I feel much more positive about Bellevue Rare Coins as a result. Thank you, Andrew, for listening and for making the effort to turn a disappointing experience into a much more positive one.

I went to Bellevue Coin in Bellevue, WA to have a gold and diamond men's ring appraised. I had the…read morering appraised three times previously in LA and Palm Springs. The three appraisals ranged from $14K - $16K. That was over 3 years ago. Imagine my surprise when Bellevue Coin appraised the ring for $2,100. The ring has a one-carat diamond, a 1/2-carat diamond and 6 diamond chips. The gold was in the neighborhood of an ounce. It's a rather large men's ring. I realize that Bellevue Coin is in business to make money, but come on. That appraisal was ridiculous! If you want a fair appraisal, go somewhere else. No wonder they have so many low ratings. As a side, it's pretty clear who the owners of Bellevue Coin support politically. Pretty much the same tactics as a certain president.

I was on vacation, and my Timex watch band broke. I tried fixing it myself, but I couldn't do it…read more I took it to Ben Bridge, and it took two of their employees several minutes to finally get the band back into the setting. When I asked how much they wanted for their time, they said no charge. I really appreciated their time and effort.

Got a watch from Stacey N. She is the GOAT when it comes to luxury watches. Worked with her for…read moreover a year until finally picking out the perfect watch for me. Highly recommend her if you're in the market for something. She's very pleasant and doesn't put any pressure on you to buy. I believe she's been there over 20 years.

I've long been a fan of Na Hoku. I've purchased items from them online, since sadly there is no…read morephysical location less than a 4-hour drive for me. But I have visited a few of their locations when I was visiting other cities on the West Coast. This Seattle store was the one I've visited most recently, and it did not disappoint. Stunning collection of all sorts of jewels. This is the kind of jewelry store that I label as carrying designs that are described as "understated elegance." Every one of their pieces is expertly crafted, beautifully designed and set and truly unique. Erika assisted me on this visit. She was extremely knowledgeable about everything Na Hoku has to offer and she was patient, kind and so helpful. Again, Na Hoku lived up to their reputation of exquisite jewelry and attentive customer service. A great experience.

Excellent service at the Lahina ))and the Bellevue stores. High quality jewelry not inexpensive…read morebut quality and service make it worth it. They are " The real deal. ". My story- The earrings i bought in Lahina needed adjustment. I called Bellevue and the staff were extremely helpful even - I was not even buying anything. I went back to add a pendant a few months later. Today i completed the set with a ring - staff again very helpful with matching the color- offered to send a gold ring with the correct color pearl to the factory with the white gold ring i wanted to switch the pearls and to size it without additional charge. I know that nothing is "free" but the service, the fact that they remembered me 5 months later and being gracious counts!

Last Saturday (June 6th), I stopped by Redmond Rare Coins to get a second opinion on a 1 oz silver…read moreround I picked up online, and this shop is the real deal. Santo buzzed me in through their secure entry -- always a good sign for a place dealing in real metal -- and walked me through a full verification process. He did a classic sound test against one of their known‑good coins on a rock slate, then compared it to mine. After that, he used their measurement device and scale; my round hit 31.1 grams, exactly one troy ounce, and the device confirmed it was .999 fine. That level of transparency is exactly what stackers look for. We ended up talking spot, premiums, and the current silver market. Both Santo and his partner in the back (Carol?) were easy to talk with and clearly know their stuff. I also asked about the Red Book, and they confirmed it's a solid foundation for anyone building real numismatic knowledge -- principles stay the same even when prices move. If you're a stacker who values transparency, proper testing, and straight talk, Redmond Rare Coins is a shop worth visiting. Solid people, solid process, solid metal.

Update 7/24/26: The…read moreowner's response does not accurately represent what happened or why I wrote this review. My complaint was never that I was emotionally attached to the coin, seeking validation, or expecting the store to pay full retail. I explicitly acknowledged that dealers need to buy below market value to make a profit. My concern was the inaccurate and contradictory information I received. If you read other reviews I am not the only one who has had negative feedback with Santos. Santos looked at my coin for only a few seconds before saying, word for word, "You should not have graded this coin." He then told me it was an $8,000 coin and said its value tracked the spot price of gold. This was a PCGS-graded 2020-W V75 Proof American Gold Eagle Privy $50 First Strike--a collector coin whose grade, rarity, and numismatic demand materially affect its value. It does not simply trade like ordinary gold bullion. After Santos researched the coin using Greysheet, he found a figure of approximately $12,000. He then changed his explanation and said the original $8,000 figure was what he would offer me. Those are two different statements. Saying, "This coin is worth $8,000," is a valuation. Saying, "I would offer you $8,000," is a dealer's purchase offer. I explained this distinction to him in the store. I also made it clear that I understood why a dealer's offer would be below market value. I did not object to the amount they were willing to pay. My issue was that the $8,000 figure was initially presented as the coin's value and was only reframed as an offer after his own research showed a higher figure. I later took the coin to another reputable coin shop in Bellevue. They confirmed that Santos's statements about the coin not being worth grading and simply tracking the spot price of gold were incorrect. The owner's repeated explanation that they are "a shop, not an auction house" and use wholesale pricing does not address my complaint. I was not demanding an auction price. I was asking for accurate information and a clear distinction between the coin's market value and what the store was willing to offer. I also found the auction-house distinction strange considering the store sells coins through eBay AND WhatNot, although that is secondary to my main concern. There is no need for either side to argue about what happened. If the store's cameras recorded the interaction, I welcome the owner sharing the full, unedited footage so readers can judge for themselves. Original review: I recommend getting a second opinion before relying on a valuation or selling a coin here. I brought in a PCGS-graded 2020-W V75 Proof American Gold Eagle Privy $50 First Strike for an appraisal and possible sale. Santos barely examined it before confidently telling me that I should not have had it graded, that it was worth approximately $8,000, and that its value tracked the spot price of gold. After checking Greysheet, he found a figure closer to $12,000 and then said that $8,000 was actually what he would offer me. Again, I had no problem with the store making a below-market offer. My problem was that the original figure was presented as the coin's value and only described as an offer after further research contradicted it. When I pointed out the difference, the conversation became defensive rather than informative. His manner came across as dismissive, overconfident, and unnecessarily confrontational. I received a second opinion from another established coin shop in Bellevue immedlately after this debacle, which confirmed my understanding of the coin's collector value and the importance of its grading. Based on my experience, I would be careful about accepting advice or a valuation here without verifying it elsewhere. This store barely has any selection of items as well. Plenty of parking as its in a strip mall. I would not recommend this business.

Stopped in today and had such a nice experience. The owner was incredibly friendly and…read morewelcoming--just genuinely good conversation with zero pressure to buy anything. He's been in the neighborhood for over 30 years, which honestly says a lot on its own. He also has some really cool custom jewelry that's clearly made with care and experience. Even though I didn't end up purchasing anything this time, I walked out smiling. It's rare to find places like this anymore. I'll definitely be back and would absolutely recommend stopping in.

Do not rust this man. He tried to charge more than he quoted me for repairs and threatened to not…read morereturn my jewelry if I did not pay. I had the receipt with the quote written on it and threatened to call police if he did not return necklace immediately. He gave me my necklace back and I will never go back to his store.

Quick shipping even on thanksgiving! Love their team here, Rachel, Miyoki, Gina and their whole…read moreteam has the best customer service!!!

Absolutely amazing to work with Sam. She made me feel so comfortable during the consultation and…read morepiercing process. I have now gone back twice and gotten a total of six piercings from her. They've all healed perfectly and look so amazing. I love the jewelry selection, it's also high-quality and classic.

I went in today to check out the new store and see if there's anything pretty from Jamie Joseph,…read morebut I got completely ignored. I realize there was an event today and they were busy but no one greeted me or even acknowledged me. It's a shame that they only cater to a certain clientele. Don't bother going in if you aren't rich looking.

Gin and the banker must make your list of places to see if you're a lover of jewelry, history,…read moredesign, and exquisite taste. It's so beautiful and welcoming and each piece of jewelry is more tempting than the next. I bought a beautiful candle for a friend that was elegantly wrapped in perfectly on brand paper making it extra fun to give the gift. Look no further if you want to wow someone with a special piece of jewelry or just stop in to browse and have a drink. Love the story, love the team and loved the experience.