These people are ding-A-lings! What kind of reputable company turns down potential new customers…read morebecause they only service newer irrigation systems? My house was built in 1995 and that isn't an old house by any means. With an attitude and dismissive policy like this, it serves as a RED FLAG to anyone using this company! I wouldn't trust a company that only is interested in servicing new irrigation systems, tells me they aren't professionals nor competent! Move on! Don't trust these people!

Used for 12 years with no problem. After waiting over a month for an appointment to get the…read moresprinklers turned on, they showed up without advising the time. Every year they call the day before to let me know what time they would be here. They did not this year. Therefore, I was not home when they came. Was told they emailed. When I advised I did not receive an email, pretty much too bad. They tried to email while we were on the phone and I was told it wouldn't go through. I'd have to wait another 16 days. Spoke to another person whose response was "I can't make my employees work past the 12 hours a day they already work. You weren't home. We can't call everyone any longer, we email. Nothing I can do. Maybe you can put it in your phone or on your calendar".

Thomas Irrigation did a great job today! Victor and Anthony were awesome--super easy to work with,…read moreshowed up on time, and got everything taken care of without any hassle. You can tell they know what they're doing. Really happy with how everything turned out. Definitely recommend!

When red flags abound, it is a good sign never to use these people for anything!…read more Two (2) of my neighbors use this company and so I thought it would be easy for them to come to my place as well. A good company would just love referrals and new business all in the same immediate area. For a couple of weeks I tried getting through to them and left messages. When they did return my calls, I was unavailable. There is rarely anyone that answers their phone nor do they communicate with people very well. Finally, when I did get through to them on March 18th after asking me several unnecessary questions, I was told they were all booked up and if they get an opening they will call me. Mind you, my neighbor uses these fools so all Thomas Irrigation has to do is walk across the lawn and get my sprinkler system up and running! How easy is that? A Big F U because I'm not waiting on anybody! If you can't give me a definite answer today, I am NOT going to be on some waiting list and of course, I'd never hear from them again! Thomas Irrigation needs a reality check! NOT RECOMMENDED!

What a few months can do to end a positive business relationship and turn into something unexpected…read moreand horribly unprofessional. Once they are done with setting you up, they get paid and now they don't answer their phone messages. Two (2) of my heads, broke and never once called me back. Very poor way to run a business! Avoid this fly by night operation at all costs. NOT RECCOMMENDED.

TERRIBLE SCHEDULING & VERY RUDE. We are LONG-TIME CUSTOMERS. Yesterday, we had an appointment that…read morehad been booked FOR WEEKS with Lake Irrigation to turn on our sprinkler system and test our backflow, but (consistent problem), THEY DID NOT SHOW UP. We wasted a day waiting for them at home. They also did NOT CONTACT US to let us know they wouldn't be coming. I've called them twice and texted twice...NO RESPONSE. My wife (calling from a different phone) had no problem getting through. The lady who handles scheduling (Karen) said in an annoyed tone (NO APOLOGY), "I'm out of town. I don't know if you were on the schedule. I can't even look at this until tonight." Again, no apology. No attempt to re-schedule. My wife asked, "Wait, you don't show up and you can't even reschedule me or tell me when you're actually going to come do the job?" The lady snapped: "I'm not home!" and HUNG UP ON MY WIFE. I spoke to this woman twice in the past month about this appointment: ONCE to book and ONCE to confirm they will also do a backflow test. She confirmed both and I even texted her our CCN# earlier this week. One more thing: WE DOCUMENT EVERYTHING. On June 22, 2023, we had ANOTHER APPOINTMENT to turn on our sprinklers. Lake made us (again) waste an entire day, NOT SHOWING UP, not contacting us and not apologizing. I have no idea why we kept doing business with Lake Irrigation, but we will NOT make that same mistake again and are looking for a good alternative in our area.

Wildly incompetent. They had done work for the previous owners so we thought they'd know how to fix…read morethe problems. The first technician did an incomplete job so we called them to come back and finish the job. Their "service manager" Chad shows up and starts making excuses for why things are not working properly. From the beginning he started defending his company and blaming the previous owner. We never blamed their company. We just wanted it fixed. Again he starts making excuses and blaming the previous owner. He was arrogant, argumentative and unhelpful. I would ask questions and he got more arrogant and eventually walked off without fixing the work they didn't complete. Very sorry we ever called them.

From the owner: Controlled Irrigation & Backflow, Inc. is a leader in the Irrigation servicing arena for the whole…read moreChicagoland area and Northwest Indiana.

We used these people for years but the company sold and the service declined rapidly…read more The new owner is a bully. The staff, if any in the office, is incompetent and comes and demands payment for a bill long paid, two years later out of the blue. Horrid operation! My neighbors have long dropped this gruff bully. Walk away and call the police if they ever come onto your property to hassle you! NOT RECOMMENDED.

We requested a quote for lawn aeration. They came out and aerated w/o our permission or us signing…read morea quote. They cut our invisible fence in three places. We have called three times with no response. It cost us $216 to have our fence fixed, in meantime Dekker sent us a bill for $110 for a service we never agreed to. We were not home when they aerated. I'd give zero stars if I could.

Contractor with Vision! These guys handle large projects. The men were amazing and very kind and…read moretimely!

We utilized Cutting Edge for our initial landscaping when we moved into our new construction house…read moreabout 18 months ago. We were very pleased with what was done. The plants were all healthy and came back this spring very well. We wanted additional landscaping done this year, so of course we called Max! Again, we were very happy with the results. The crew members are great- hardworking, and they clean everything up when they are finished. I highly recommend Cutting Edge!

Very knowledgeable and good price. I'll definitely use them again in the future. .read more

AV Irrigation & Lighting fixed my irrigation leaks, changed out all my rotors heads and added and…read moremoved some heads due to landscaping changes. They came out on a Rainey Sunday to check out my problem had a proposal for me in about a week and after we agreed on a date & were there to fix the problem. Their cost was fair and they were very neat. I was a new customer for them and anticipate using them for spring check and closing the system in fall.