No Customer Assistance…read more I walked into the Belden store looking to replace ceramic tile for 2 full-size bathrooms. I walked around store , no one approached me to offer any assistance. I lady working just looked at me like I had a disease. I understand it's difficult to get good help ! There was another guy working he did have a customer however I would have never let a customer walking out the door!

Very good service. Nice selection and fair pricing. Quick to come and measure. Owners and staff…read morevery friendly aNd knowledgeable . I got my entire house done except for upstairs and carpet was installed beautifully.

Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

The store is very organized and easily accessible. The staff there are WONDERFUL...dont waste your…read moretime going anywhere else...Thank you so much you saved the day!!!!!!!

Did a great job and we are very happy with the finished install. Good selection of carpeting in…read morethe store.

Due to some inferior flooring materials from manufacturers, flooring was coming up at edges. Howmar…read moretook care of problem by replacing the flooring. That would not have happened with the big box stores. I was so grateful and will tell everyone thinking about flooring to go to Howmars, they are the best

After traveling to a number of carpet/rug stores in Ohio and Pennsylvania, my family went to…read moreShaheen's in Canton and realized we had wasted our time everywhere else. Their selection is amazing, and the carpets are not just piled up where you need two salespeople to help you even look. They know their stuff inside and out, from the provenance to the dyes used. We knew what we wanted and we knew our price range, and instead of the constant attempts to up-sell, they showed us high quality carpets that were even more economical. In the end, we bought a large gorgeous wool carpet for a better price than we saw anywhere else and we did not have to haggle at all. They allowed us to take two home to decide on which was the best fit--something that most places would not allow free of charge. We couldn't be happier and we will continue to support this wonderful local business and spread the word.

From the owner: At Shaheen Floor Gallery, you will discover one of the largest floor covering showrooms in the…read moreCanton area. Come in and see our wide selection of area rugs, including oriental, contemporary and antique, carpet, hardwood, laminate, vinyl and tile. We feature Karastan Carpet and Rugs. Let our expert staff guide you every step of the way and our professional installation team will pamper your home from start to finish.

We replaced all of the carpet upstairs and most of the flooring downstairs and Mark's was able to…read moredo it quickly and efficiently. Their prices were a little higher than other quotes and they didn't have a similar Pergo flooring to what we were originally looking for, but we were able to get flooring that was similar and they were able to do the work much sooner than the other quotes we had received. We were pleased with the results and found them easy to work with.

We went through Mark's Carpet on Perry Drive to replace the carpet and our living room + stairs,…read moreand upstairs landing a few years ago. We went with a custom order carpet he did not stock, very thick almost 60oz face weight stuff. It was no problem he just called us to ensure before he ordered. The installation guy was great, he was supposed to have a helper that day, but he was alone that day he worked like heck to get it all installed before 6:00 PM. I felt bad for him, but he did a great job and it would recommend and everything was as expected no surprises & no gimmicks no hidden fees, and that's exactly what you want and a carpet provider in Stark Co.

I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

This location has terrible customer service. My parents stopped in expressing their concerns about…read moreripples in their carpet shortly after installation. Also, seam coming apart. That issue was taken care of pretty quickly. Unfortunately, the problems appeared again only worse. My parents stopped in again, expressing their concerns, a couple of times. The carpet is now showing wear marks, in doorways, around the beds. I stopped in with photos, unfortunately, those don't work either. There is date for stretching the carpet again, but that's not going to help the wearing look, or the seams. All the furniture is going to have to be removed, there is something wrong with this piece of carpet. It's obvious, because of the wear paths. Telling my parents to get it steam cleaned then bring them the bill to turn it into a claim.

This location is absolutely TERRIBLE with customer service. I met with John several times who was…read morevery pleasant. However, by the time of the install, they discovered they had incorrect measurements (obviously their mistake) and couldn't finish the job. The biggest issue, for us, is this was also the day before we were throwing a large gathering at our home.. which now has unfinished floors. When i spoke to the manager Joel, he offered a $100.00 discount and little else (not sure if he even apologized for the MAJOR inconvenience. When i told him his customer service and minuscule discount was subpar, he informed me that he "didn't have to compensate at all and I could find that clause on the back of the invoice". Needless to say, I'll NEVER do business with this company again! Sad because I'm a strong advocate for small business... and ususal they have the best customer service. Unfortunately, this concept does NOT ring true for Carepttime in Perry.