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    Carpetime

    2.4 (5 reviews)
    Open 9:00 am - 5:00 pm

    Services - Carpetime

    Carpet installation

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    12 years ago

    Chose these folks for my new home. carpet, linoleum both nicely installed. Salesman very friendly and knowledgeable. I am a fan.

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    Bob and Pete's Floors

    Bob and Pete's Floors

    (6 reviews)

    Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

    My wife and I are big on supporting local businesses. We went to Bob & Pete's and explained we…read moredidn't want to have to constantly deal with cleaning dirty grout. We were told and sold an "epoxy grout" product that "would never shrink, discolor, or have to be dealt with" The person explained it was non-porous like caulk. I researched epoxy grout and it's wonderful reviews. We purchased over $8,000 worth of tile and grout to be installed in our kitchen, half bath, hallway, and laundry room. I personally sealed every inch of grout after the installation per the installers instructions. Less than a year after the install the grout began to brown. I reached out to Bob and Petes to inquire and Bob was nice enough to come by and explain he "couldn't go back in time" and we didn't have epoxy grout installed. He recommended I pay to have it professionally cleaned which I did for $300 after two years installed. The local cleaners couldn't restore the original color or lighten the current and said they would not take my money again next year. We are not facing a $15,000 bill to have the floors and grout removed and done correctly with the product we wanted and were sold originally. Before the floors can be re-done, all of my (freshly installed) quarter round and trim must be removed, toilet, sink, dishwasher, fridge, stove, washer & dryer. Last time I spoke with Bob he said he spoke to the employee and they said they never said anything to us about such a product so apparently my wife and I imagined those details and specific information before spending thousands of dollars at their business. He then said "I needed to adjust my expectations when it comes to grout" For the record, my expectations were set by the Bob & Petes employee who said the following "would never shrink, discolor, or have to be dealt with" They are supposed to be the knowledgable flooring professional, not me. Beyond disappointed and we will support knowledgeable businesses who value customer service before we support local in the future.

    Heritage Carpet & Flooring

    Heritage Carpet & Flooring

    (11 reviews)

    I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

    Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

    K Carpet

    K Carpet

    (6 reviews)

    It went well today the two guys Mike and Calvin was pleasant to be around and they moved furniture…read morefrom one place to the next . Along with Things I couldn't move my self . Even sat it where I asked them too .when they was finished very good guys to be around.

    I have used K Carpet for many, many years. I've known Mike Kanam for a long time and always was a…read moreloyal customer. Up until 6 years ago, I had always dealt with Mike. Never a problem. I have purchased a lot from this company. The last two times I've had to deal with Duke and I must say he sure doesn't act like he gives a darn. This time he was really rude. When I went to look at the carpet he starts pulling big sample boards down with one hand because he had something in his other hand and couldn't be bothered or interested enough to put it down. He didn't even try to help with which carpet would be the best for my needs. I should have walked out. But, dummy me went ahead and picked one. I told him that a couple of the rooms of carpet I bought from him 6 years ago had matted terribly so I hoped he would take that into consideration for pricing since I would be replacing one of those rooms plus the living room and dining room that they put down before. When he came to measure he looked at the matted carpet and said NOTHING. He could care less. When my carpet came in and the guys showed up to put it down, they asked if I was told this job would take 1.5 days and I said no, but that's OK. But they never left til after 6pm. They were tired having been here since early morning. I asked why they stayed and finished and I was told well, they have to be somewhere else the next day. So, the next day I'm looking over everything and sweeping and discover that the metal strip that goes across the bathroom doorway to cover where the carpet meets the vinyl tile wasn't put back, it was laying under the vanity. Understandable that it got missed, it was a long day. But I also noticed that the edge of 2 of the tiles had been chipped. I just paid a large sum of money to have that whole bathroom remodeled in the last year. I wasn't going to raise a big ruckus about it because the strip would cover it and probably be ok. I was probably being nicer about it than I should have been. But, the strip needs to be put back to protect the edge of those tiles. I sure don't want them chipping worse. I went to see Duke that day. I told him what I needed & he just stands there with a look like "Why are you bothering me." He said he'd get ahold of them to come and take care of it. Well, 8 days later I had to go back to the store since you can't get anybody to answer the phone. This time Mike was there. What a difference! Nice, welcoming smile and asks what he can help me with. I tell him what's going on and he said he'd get Duke. Mike comes back around the corner and says Duke will send them over to take care of it. Duke had been within ear shot of my conversation with Mike. He didn't have the courtesy to even come out and speak to me. No apology, nothing. Well, that was Wednesday morning and this is Friday evening. Haven't seen or heard from anybody. So, what do you think? My years of loyalty and spending my money with K Carpet are over. I guess I'll be going somewhere else to get the other 2 bedrooms, kitchen & master bath done.

    Carpetime - carpeting - Updated August 2026

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