Firstly, I've been here several times. My experience was horrible. She/Valerie is the only one…read morerunning the salon and doing hair. It was very difficult to be a customer here and feel like my purchase is worth it when she's doing 5 other people's hair at one time, including mine. The shop was kind of dirty and dark. Last time I was there it seem as though she got so busy and ran out of towels and reused the same towels on the customers. I am also allergic to hair dye, and she washed my hair in the sink with someone who had hair dye, and I had a horrible reaction when I went home. I haven't been there in a while and called to make an appointment, she kept putting me on hold and never called me back. I will never go back to this shop. I will definitely go back to Boston and take the 1-hour drive, where the real salons are located.

Got styles is an amazing Experience, I would recommend this salon to anyone who wants to be in good…read morehands for style and health. The owner always recommends the most natural healthy and long term vision possible, very clean, and professional.

The best hair salon EVER!!!! Very professional and friendly a Fabulous Salon! I've been going…read morehere for over 20 years!!! Top Notch!

Excellent hair salon! I've been getting my hair cut from Filomena for a few years now - before she…read moreopened this place. She always knows what to do. It's also a very friendly atmosphere. Highly recommended.

Geraldine is an amazing stylist who provides excellent suggestions on what looks best. I enjoy the…read morerelaxed vibe of the salon!

Geraladine. " owner" Is absolutely beyond 100 percent with color and cut. I love easy parking!…read more Newbury street but not all the hype.. low key and relaxing atmosphere:)

I go see Samara to get my color and cut done! Full foil really makes all my gray hair disappear!…read moreShe is amazing and the only stylist I see! Gives this mom a glow up with a real pop of color! Literally made me feel like a new woman! Couldn't recommend Samara more!

I never received a confirmation text for my appointment yesterday in Norwood…read more MA location. I unfortunately had it in my calendar that it was for Friday. Without the text, which I'm happy to have anyone go through my phone, I also didn't receive any call that I was running late. I'm always punctual, I always call if I'm even 2 minutes behind. If they had called 5-10 after my appointment, I would have hopped in the car and made it there. Instead, I was charged automatically 25 minutes in while simultaneously getting a you missed an appointment email. The reception claimed the email was the reaching out yet I was Charged that very minute. I'm a loyal customer. I really would appreciate the refund so I can actually get my hair done. I think it's poor service for a receptionist yesterday to tell me to call back this morning and th manger in Norwood to really not care and say she can't do a thing about it. Which is untrue because when my hairs been messed up before by a new stylist , I've been given a redo for free as I looked a tiger one time. I know it's possible but the manager honestly sounded so apathetic and unwilling to even say a call could have been made before charging. I would love for a refund of $88.50 because I genuinely like the hair stylist I've used now for years.

Asked for one inch off and got 3 cut off. She cut layers when my hair was not layered. Also charged…read moremore than the $25 dollars advertised on the door. I'm very unhappy as this will take months to grow back to where it was. I just wanted the ends trimmed...not going to lie I've been crying since I left and got a good look at my hair.

I have used this salon for the past few years and have always loved the results. However, the last…read more2 visits, reaults have been horrible. All of a sudden I'm getting layered haircuts and uneven results...went back to tell the owner..she didn't agree and did nothing to at least offer to straighten it out. I went in this Wednesday' May 15th for a complete hilighting treatment. I noticed, first error, normally color would be left in 35 min...this time it was washed out 20min. I watched the high lighting process and saw quickly the lighter thin high lights normally done around my face and started at roots at top were not done all the way down to bottom of my hairline, very quickly and entire areas were not high lighted with the thin lighter color that has always been done...I mentioned it to owner and was told there were enough high lights and an under color was added too. When I got home, I noticed my hair color was much darker and I saw very little high lights!! I went back to see owner last night and because there were other customers there, I kept my voice low when telling her I wasnt happy with the results ...as she combed it right in front of me...the blond lighter hilights looke like a hat on top of my head! She stated it was because of the layers! I never ever asked to have my hair layered. I always had my fronts longer than the back! I now have the oppossite! Her answer to me was she did the same thing she has always dne! Just not true! Her solution was to blow dry it!! Never do you want me to trim the back?? Nothing!! She offered no solution and just kept smiling at me! I have never ever complained before loved her work. Even my friends and people at work said my hair looks darker and not up to the usual results. I feel sad, but very disappointed in her unprofessional response and lack of offering to fix it! I spent over 200 of my hard earned money and my hair looks awful......will not return to that salon.

I finally found a salon that I like the stylists and how they do my hair. The prices are a bit…read morehigh... $55 for a wash/cut but its close to home, easy to book and I can usually find an appointment when I need one.

From the moment you enter Salon Beni, you feel a sense of calmness. Both Terri and Katie have…read moreprovided an atmosphere of various high quality services. The stylists are trained at the highest levels and are ready to put their talent to good use! You get professional results each time! Salon Beni is a calm, upbeat and happy environmen!

Maria is an incredible stylist. She took the photo I brought and used her magic scissors to give…read moreme a fresh new look. She has an upbeat personality and her enthusiasm is contagious. I highly recommend. Her salon is very nice, she has easy payment options and getting a same week appointment was no problem.

Highly recommend getting your hair done with Adena. She is an expert at everything but has always…read morebeen my go to for coloring and highlights. She's diligent and really a perfectionist at what she does. She listens to her customers needs and wants and goes above and beyond to make sure every aspect of your hair expectations are met.

I love this place so much that if I could give six stars I would! Lauren is so amazing and always…read moremakes my color and cut make me feel as though I leave looking like a supermodel!! The salon is always super clean, everyone there is friendly, and the owner is also an amazing stylist as well! So glad to have my hair made beautiful every time I visit, and I recommend to anyone looking for the perfect cut and color!!

I've been going to the same stylist for years and even went to his wedding but it was time for us…read moreto break up. I get my brows done two doors down at B. Makeup and found out about Salon Matteo from them. I had a horrific cut that needed a lot of fixing and Patricia worked wonders on it. She listened to me and took an hour (!) to fix a pixie cut. I told Patricia that I don't like to use a bunch of products and she cut it so that it looks great whether I have five products in my hair or none. The atmosphere is fun and lively. The women who work there obviously love what they do. It's always scary to find a new salon but I'm glad I took a chance. My wash, cut and styling was $60 which is exactly what I would expect to pay for the service I got. June 2012 Update: Patricia has left the salon and I will be leaving too. I recently went to Salon Matteo for a single process color. After a few minutes, I let my stylist know that my scalp was burning. After some convincing and accusations that I probably have eczema or something else wrong with my scalp, she finally washed it out. Now I'm left with hair that was processed for a few minutes and it looks horrible. . My hair is completely the wrong color. The grays that are supposed to be medium brown are bright yellow. What's worse is that no one called to ask how I was and when I called the manufacturer of the color they use, the manufacturer was unhappy that the salon hadn't called in an incident report. It's fine that I had a reaction to the color; it happens. What I don't like is that no one really cared that my scalp was burning and no one called to check up on me afterwards.