I was really excited to try this place, but unfortunately the experience was very disappointing.
When we walked in, there was no one there to greet us for quite a while. Several tables were still dirty with plates and leftover food from previous guests, so we had to stand and wait about 15+ minutes before someone finally came out. Even then, we had to ask them to clean a table for us, and they started wiping it down after we were already seated.
Service overall was very unorganized, and the staff was not attentive at all. It seemed like the same people were cooking, serving, and handling the register, and most of the time they were in the back with no one available in the front. We often had to go find someone or wait for them to come out. And the surprising part was they weren't even busy, there was only one table of four and one table of one, yet service was still extremely slow and inattentive.
When we finally placed our order, the guy who took it forgot everything, and another staff member (the chef) had to come out and ask us to repeat our order multiple times because she hadn't written it down.
The food came out slowly, and they completely forgot my main dish (chicken with rice). When it finally arrived, the chicken was undercooked, raw on the inside. At that point, I had already lost my appetite and didn't want a replacement. They did remove it from the bill, which I appreciated, but it was still disappointing.
On top of that, the overall cleanliness and professionalism were lacking. Staff didn't appear well-presented, with visible food stains on their clothes, and the chef even had what looked like curry seasoning on her face. It just didn't give a clean or professional impression.
The appetizers and salad also didn't taste fresh, like they may have been from the day before.
Overall, I was really looking forward to this place, but between the service, lack of attentiveness, cleanliness, and food quality, it was a disappointing experience. read more