I am new to the area and was an quoted extremely high premium for my auto insurance. Fortunately,…read moreI read the great reviews of Jane Collier and contacted her. The great reviews were right on! I could not imagine getting any better service from any insurance agent- NEVER had such a wonderful experience!!

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

They are horrible at customer service. Kept raising my…read morestuff. I called my old agent in Washington. She gave me another agent here. But after the horrible service I went back to Allstate. They have gave me better coverage and it's cheaper. Also when I call I talk to someone right then. Instead of never even getting a call back. Waiting for days or weeks. When I called corporate to file a complaint against Mr Wiggins. The gentleman on the phone new his id number by heart. Says they get complaints regularly every month. About the same things. Steer clear of old Vonnie Wiggins!!!

Vonnie Williams, State Farm raised my premiums twice in a 6 month period. I never had an accident…read more I filed one claim for a windshield replacement. His excuses are: "STATE FARM RAISED PREMIUMS STATE-WIDE (3 months after I signed up) - 2 people I know that have State Farm did not have their premiums go up. I get a letter that he's raising premiums again for my windshield replacement. This is mandatory in Florida and is not considered a no fault claim. There is a Florida statute regarding this. I haved NEVER had someone do this before with auto insurance. He is lining his pocket on the backs of those who can barely afford to survive. Report him to The Attorney General, Insurance Commissioner as well as The State of Florida. Maybe then, someone will finally do something about this GREED.

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Wellington and staff are very profession and friendly! I would definitely recommend them!read more

From the owner: FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by…read moreproviding outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

Been with Stephanie Ando since the late 90s. She and the office team have never let us down and…read morehave always provided us with great service and amazing rate packages. They are the bench mark by which I gauge all other insurance agents. I can't say enough good things and there aren't enough positive personal adjectives that truly describes their level of professionalism, customer care, and commitment to our slice of the Jacksonville community. If it sounds like I'm laying it on thick, I'm not sorry for telling the truth of our experience. HIGHLY RECOMMEND. (Special acknowledgement to Natalia Zunno; She has the patience of a saint, and went well above and beyond to help me fix a short fused crisis.)

BUYER BEWARE - This office tried to bill me for $250 AFTER the end of my policy for NOT RENEWING my…read morepolicy with them. NO MA'AM. I paid for 6 months in full and when their renewal notice came and was $500 more than the previous 6 months - I went back to my previous carrier. ALLSTATE says my insurance continued and I'm responsible for it. Sorry - it should have cancled on the 6 month end of policy how normal insurance works. I ELECTED to go elsewhere and as a grown adult - I don;'t owe you anything. DO NOT USE THIS ALLSTATE OFFICE. The office help ws EXTREMELY RUDE and talked over me the entire time.

Quotes 2600 for a Home insurance, then few weeks later received an invoice for 1100 additional with…read moreno explanation. They doesn't respond emails, phone calls. Very bad experience !!

My agent, Nathan Flom, helped me easily transition from an insurance company I have been with for…read more25 years, saving me significantly on my annual premiums. I came to Geico because adding my 16-year-old son was going to add almost $3,000 per year with my previous company. Now I'm saving money and once I add him, I'll barely pay more than what I was paying. Plus I switched my homeowners policy for another 50% savings there with an additional discount for bundling. Let me just say that any money you have in a subscriber's savings account is nothing compared to the savings I now have. Much better deal to be with Geico.