I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

Great Experience, ordered a Bedliner took longer to get in stock NOT ATM fault, Sara is the best…read more she called multi suppliers to get it right, price point was good. Will do business again.

I took a custom made piece of leather into them to attach to an emergency handle bracket and…read moreinstall like it was from the factory. I showed the installer exactly how it was supposed to go on. When I came to pick it up the guy installed it backwards. When I showed him his mistake he refused to believe he screwed it up even though I showed him it wouldn't work in the car. My custom made leather was ruined from his trimming, stapling and gluing. That cost me close to $200.00. No apologies or admitting he did wrong. Only gave me the $40 back for installation after I threw a fit. I would never recommend this company for this type of work. This particular guy was a hack.

I took my car in for a remote starter .they were terrific took me right in on my scedulled appt…read moreand I was out within an hour after they took there time explaining everything.I had called other places to have a remote installed and. D+ R was the only place that would. give me an appt and time to do the job right away the other places said their appointments were all day you drop car off and they will do it when they can so if you have a whole day to waste and have someone to drop you off and take you back to get your car go there I definitely made the right choice

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

Not very happy at all that when they asked me if I would like any part of the interior concentrated…read moreon. And I said the head liner and I was told they don't clean the headliner no more. I mean, how dumb could that be? It's like saying you don't clean the backs of the seats. It's still part of the interior of the car. I never heard of anything so ridiculous. you need to change your policies

Despite receiving exceptional service and communication, I encountered an issue with my car's…read moretemperature control system. I contacted Mark to report the problem, but he responded in a rude manner, referring to my vehicle as "the piece of shit Lexus is on the phone" . Regrettably, the other gentleman who assisted me also failed to install the temperature control on the dashboard. Despite these setbacks, the technician successfully resolved the issue without any further complications. Regrettably, the rudeness and disrespect displayed by Mark during the phone call overshadowed the overall positive experience. However, I believe Mark is the owner of Daryl's car audio system.

Did amazing job on my cars and boat. Would highly recommend the team here. Joe is the man! He knows…read morehis stuff and is honest on what you are looking for. Clean jobs always done by Joe and his team. Thank you!

Super helpful and easy going, can't thank Max enough for helping me find, and even deliver the part…read moreI needed to get my car running again

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

Waiting for my bus to be done. Took a little longer than expected, however not at the fault of the…read moreshop, but a part that was hard to get, which ultimately caused a slight delay but nonetheless was completed. While I was waiting for my vehicle, the front office waiting room was quite comfortable with all the amenities I needed... water, coffee and a bathroom. The personnel at Bison are friendly, accommodating and professional. I'll be back for my regularly scheduled maintenance for sure.

BFS fleet service definitely delivered Better Faster Service ! My foodtruck lost break system after…read moreweekend service, I am pretty hopeless to wish any shop can repair it in one day since I have event to go on Tuesday, BFS fleet did for me, owner John always on site and helpful, he make sure I can have the truck back by Tuesday, thanks so much for the great service! I highly recommend this place to my foodtruck's community.

My review is in regards to the service department, and especially Gary!!…read more I bought my vehicle at another dealership and although I loved my car-buying experience, I was extremely disappointed with my interaction with the body shop and service center. So much so I will never go there again unless it's something only covered under some of their extra warranties I purchased. One of the reasons for my disappointment, which was driving me insane, is that they provided NO explanation as to why one of my car features was not working according to what my owner's manual stated it should do. When I picked my car, I looked the woman dead in the eye and said "it says it right in the owner's manual!" And she just looked at me like "yea I don't care please leave". And no, I was not rude, I just wanted someone to listen to me and explain why it wasn't functioning. I tried calling 2 other dealerships and they did not answer the phone. Finally, this dealership took my call. They transferred me to service immediately, and then transferred me to Gary who was best equipped to answer my question. Gary took all of the time necessary to research why my car wasn't doing what the manual said it should do. He was patient and just as curious as I was! He figured it out at after looking up my VIN number and checking the code on the part. He explained it to me and even sent me an email so I could see for myself. Super nice, super professional, and plain old good at what he does. If this location wasn't 30 minutes away from me I would 100 percent come here for every single vehicle need based on this experience. These are my kind of people! And quite frankly, if I have another shotty body shop / service experience elsewhere .. I might just make the trip so I can go somewhere that gives me confidence! Thanks a million, Gary!! Give this man a raise!

In the past, i would have never left less than 5 stars for a West Herr location. However, I'm not…read moresure what has happened at the Chevy OP location. I showed up for my appointment on time and it took 3 employees and 10 minutes to find someone to help me and the other woman waiting with me for an appointment (the manager who set up the appointment with me was nowhere to be found despite confirming the appointment with me twice that day). It seemed like complete chaos. No one was to be found to help us despite several employees walking past us and multiple asking if we'd been helped, seeminglt gling to look for someone to help us. And then nothing happening. This happened 3 times before we finally had someone to help us. Luckily Brooks was fantastic in helping me out - he's the only reason this location receives any stars quite frankly. He was very professional and helpful in letting me test drive and helping me get a great deal.

West Herr Toyato on Main/Transit Williamsville there always there for you! We bought 7 cars from…read morethem threw the years. Best prices in town! Customer service is very accommodating to you for your needs! Thank you Toyato.

After driving over an hour from Rochester to West Herr Toyota in Williamsville to test drive a car…read moreI was interested in, I expected at least a professional conversation about purchasing. Instead, the used car manager, Jason Peters, told me in a dismissive, condescending way to 'go buy it somewhere else'--before we'd even started negotiations. I left feeling insulted and disrespected. I've since contacted the dealership about his behavior and have not heard back.