Buyer Beware, Liars and Scammers I saw an engine on eBay for…read moremy VT1100 Honda in April 2024 and contacted Ricks Motorcycle to confirm the 1998 model would fit my 1995 model bike prior to purchasing the engine. I was told the engine would work for my bike by Sara, and I purchased the engine direct without going through eBay (big mistake). Once I received the engine, I delivered it to my mechanic who immediately pulled the spark plugs and found they were severely oil fouled. I contacted Sara and was told by owner (Bill) to run a compression test. My mechanic ran a compression test and leak down and the engine failed both tests. I contacted them and even sent video of leak down test; you could easily hear air blowing out the crankcase in the video. I was then told to prep engine for return, which I did promptly. That was early June 2024. Engine sat in my driveway awaiting freight carrier and now its end of September. I kept calling and leaving messages over several months and nobody returned my calls. In my last brief conversation with Sara in August 2024, she told me they have been trying to switch freight carriers and this is why nobody has been in touch. It's been more than a month since my last conversation and I have tried to call them several more times with no response. Engine is now at the junk yard where it belongs.

Rick's is the best! All ways there to help . Answer any questions you have, they know more about…read morehow my bikes running then I do. Prices are good workmanship is great, the staff is Great. I recommend them to everyone.

Bought all my bikes from Naults, first one in 1975, before retiring I bought a 2024 Phantom Shadow,…read moretook it to Windham for a 8000 mile service and it came back feeling brand new! Service was quick, friendly, and extremely thorough. Been Honda for 52 years and Naults is the place to go.

BE WARY of this business‼ I purchased a brand, New CF Moto 675 and paid cash for it. In less…read morethan 2 weeks it stopped running while I was driving and I had to have it towed to my home. I immediately phoned Naults and began working with Matt in the service department and Jeff one of the top managers. Jeff himself told me they would reimburse me for the tow which never happened.... after 37 day they were able to finally pick up bike from my house & determine that it was due to a factory default in which the clutch plates/discs were broken, due to them originally being assembled incorrectly (therefore, they had to replace the clutch). Matt did the replacement under warranty on behalf of CF Moto . they told me I would have to make my way New Hampshire to retrieve my bike, but due to me being persistent on them delivering my bag back to me it finally delivered. Less than 2 weeks later while driving I find my bike stops working again due to the same exact problem. This time it took them longer to come pick my bike up from my house and on top of that they had my bike for over 6 weeks and we're hesitant to do repairs even though I was under warranty from CF Moto-Matt in the service department was communicative when I initiated, but the main manager, Jeff changed his tune and never returned my calls. it was discovered by Matt in the service department that when the clutch was replaced, the first time it was tightened too much which caused. the cable to constantly pull on the clutch release mechanism. (even when the driver's hand is off the lever)-, this prevents the clutch plates from fully pressing together & spin against each other and slip. even though they did take the bike out for the test drive after fixing it-they should've picked up on the fact that it was too tight. once again, hesitant to deliver my bike back I had to finally a week later make my way from Massachusetts up to New Hampshire to retrieve my bike myself. I happen to run into Jeff by walking by and he told me that nothing was ever wrong with the bike. It was just a simple adjustment with. Obviously, he was unaware that Matt the service technician had informed me of much more detail and I have paperwork to show everything. I've stated so far. I asked Matt about the reimbursement on the original toe and he started to stumble with his words and then I just disregarded anything that came out of his mouth after that because obviously. and a con artist. needless to say, I still have my fully paid for bike, which I only purchased.6 months ago and it's been driven under 1000 miles and is not working order. please be aware of this location and especially this manager because I would really be upset to hear anything like this happened to someone else.

I've bought 3 bikes from Mike at Plaistow. He's always been easy to deal with and very helpful in…read moregetting me the exact bike that I want at a great price.

I dropped my bike off here on 7/10/25 and paid $392.40 in cash for a full diagnose and to…read morereassemble unit and the work we discussed.When the bike was dropped off 8/1/25 , the bike was in the exact same condition as when I dropped it off -- wires and plugs still disconnected I'm sharing this so other riders can make informed decisions before trusting their bikes and their money here. I strongly recommend getting everything in writing and checking reviews before committing.

Smart person. He does a great job. Very knowledgeable. Fantastic work on motorcycles. He's a real…read moregreat person to talk to about vehicles. People give him a try. For a man shop he is always working on something.

The best cycle and auto repair in town. Very trustworthy and skilled. If you need work done, R &…read moreL Auto should be your first choice.

I went in with a pre approval had a bike picked out when I walked in. In less then 2 hours I walked…read moreout with papers signed. The most phenomenal part was they gave me my asking price for my trade in and they didn't see it except for a few pictures. If I could give them 10 stars I would. If you want a used bike save the trip to a dealer. Monarch is the best around.

This place is an excellent choice to buy your next bike from. All the prices are on the bikes…read more There's no hidden bull $hit. No shady moves. Everyone from the salesman to the finance dept. to the owner we're all very friendly and helpful. Glad I bought my street glide from monarch.

Not a business man of his word. Over paid and won't give me my refund because I waited too long…read morebecause I was busy with work. Oh and not to mention didn't finish the work that I paid for. Can't trust him.

Purchased my first motorcycle here ! Great service and plenty of motorcycle options here!read more

Amazing guys who love what they do. Very knowledgeable about bikes especially Harleys and they…read moreexplain everything very well I love the communication. Great and trustworthy guys that worked fixing up my fat boy 2012

I am not surprised to see why people trust Paul so much. The man has had this shop since the 80s…read moreAnd he is so nice and honest about things. I'm one of those people who are afraid of getting ripped off/ scammed But Paul was too quick and helpful to even give me time to think of that ! Highly recommend !

My experience with seacoast is limited to their alpinestar techair vest service which has been…read morestellar. Dana was friendly, knowledgeable and kept me in the loop throughout the process with my first refill on my techair5 and the turnaround was incredibly quick. Unfortunately I needed a second refill a few months later and turnaround was also exceptionally fast. I'll likely purchase my upgrade there as well

Why a lifelong Seacoast Sport Cycle customer will no longer purchase anything from you again (and…read morewill actively discourage others from doing business with you as well). I have purchased not 1, but 2 brand new Moto Guzzi motorcycles from SSC over the years, and likely would have continued buying Guzzis from you throughout my life, until my last encounter with your sales rep Jim Smith and the BLATANTLY false advertising practices that he/you are employing now. As of right NOW (see included photo), you are advertising the sale of a 2024 V9 Bobber with "special" pricing of 4995. Great - fair price. EXCEPT that, that is not the price; it is actually 5700.00, but you refuse to disclose that number to the public on your website in an obviousx way. I could, as of RIGHT NOW, purchase that bike from you on your website with a credit card for the exact amount shown - but according to Jim your sales rep, when I went in to claim my purchase, he would then charge me $800.00 more before he would actually give me the bike. When I pointed out that it was deceptive and unfair that people would travel (potentially a fair distance) to your shop and then have this sprung on them, his response was that "people don't mind at all" and "this was just the way things are done now". Well, they weren't done that way when I bought my previous 2 bikes from, and there is absolutely NO GOOD REASON why they should be happening now. Jim (the owner?) seemed very self-satisfied when he denied me that sale. $800.00 huh? I live in Portsmouth, and when I used to ride my Guzzis around, they were unique, and people would ask me about them and where I got them, etc. I can assure you that the loss of revenue from this bad sales practice will amount to FARRR more than $800.00.

I went to this dealership Saturday April 16th,2022. I am writing a review because I am so impressed…read morewith the service department, especially Michael Myette, the service manager. I just stopped by to see if I could get an oil change for my 2017 Kawasaki Vulcan 900 classic LT. Love my bike, bought it new. Never a problem. Thinking I would be waiting a couple weeks for the appointment. Michael told me after speaking with his Service Foreman Raul Allen, that if I came back in 1.5 hours they would service it that day. Believe me I was totally blown away. After they went through the safety points , Raul explained to me what I needed to do and I set up a future appointment for next month. I bought my bike elsewhere and I never had a thorough going over. I mean these bikes are solid. I understand the owner is Miles Cook, sir you have Excellent Customer Service Personnel working for you !!! What I like about these two individuals is I trust them, for my safety and bike needs. Quite rare in these times. You have a new loyal customer because of these two individuals. You made a great choice employing them. They make you look great. Martin Turner

First off just want to say sorry things didnt work out and I am writing this in a positive tone to…read morehelp you improve your business for future customers and to let you guys know exactly where you missed the mark on service for me to be honest it started from the sale of the first machine and it's something that actually bothered me for awhile when I received the machine it was beyond filthy with pollen and I had to spend 5 hours detailing it when i got home to feel like a new machine i told myself when buying that I didn't want to let it bother me because it's an atv and it will get dirty and muddy anyways ...but ultimately I guess it actually bothered me more than I thought it would as being a new machine to me and a lot of money it would have bin nice to get it detailed and washed properly so it actually felt new and to be honest never bought a new machine or truck before that wasn't spotless when picking it up the first time . Second of all my sales rep promised me a demo ride on Polaris slingshot and said it would be just in time for the weekend of my wife's birthday on sept11 so I didn't make any plans and that ultimately fell through and upset me. I tried three more times after that to set up demos and I just seemed to keep getting the runaround from him on setting up a time as I'm coming from Maine so that's something else that was bothering me I just feel if you can't make something happen then don't promise it to a client and the third thing would be the text that you sent me the next day on Sunday morning the wording felt disrespectful and rude I was told by sales rep that you guys where working that Sunday and I don't care if a customer messages you at midnight you don't respond the way you did that's was very unprofessional and incalled for I mulled it over for a few days and talked to other people about it and they agreed it was wrong that's what ultimately lost you the sale of multiple machines and any future business I hope you can use this to help better serve people in the future so they don't have the same experience I did thank you and have a good day but at the end of the day the owner is the biggest cuck I've had the pleasure of meeting and should no way be handling customer service or talking to people this place is a joke an I wish I never shopped here to begin with

Always a pleasure talking with Al and the crew. No better place to take your bike! Thanks for all…read morethe years of great service!