Everyone there is very kind, helpful and talented. Travis and crew are happy to do small repairs…read moreor more complicated ones, as well as help with designing. And Max, the emotional support doodle is always there to keep you company while you wait.

The old story updated. Brought my watch for repair of a loose dial. They fixed that, but the week…read moreafterward, the watch minute and hour hands froze up a couple times. I returned the watch and they observed the watch for a few days and the problem did not occur, so the watch was returned to me without anything done. The watch hands froze up again twice this week and again I returned to the Southampton store for the same problem. The store people told me they were going to watch the watch to see if there was a problem. I have photos of the frozen watch hands but that was not enough to convince them! Then they said they would send it out again and get me an estimate for the repair, at my cost!! I have always had this watch repaired at Southampton's London Jewelers without any quality issues, but at the time I sought out help from Corwin's, my "go to" place was closed. One star for Corwin for terrible customer service, and waste of my time over multiple trips there. They claim the intervention to fix the dial had nothing at all to do with the hands freezing the week after their repair man fiddled with the piece. I simply to not accept this failure to make things right and will never use nor recommend doing business with Corwin again. One hour later addendum: Corwin messaged me to let me know that my initial payment of $85 is going to be refunded to me. Note that I was repeatedly clear about the watch intermittently stopped and gets going when I reset the hands. At no time did Corwin tell me that they would pay for the added repair costs. I did get quite angry with the staff due to the frustration over how my concerns were addressed, and I apologize. Update: Corwin's did refund me and I put up with the watch that continued to repeatedly stop. I brought it today September 25, 2025, into Southampton's London Jewelers for that same problem. Their expert took it and opened it up immediately and said the problem was probably from a loose battery not being secured properly by a plate. He explained that he observed the battery to be loose when it was supposed to be held snugly in place. He said the battery was fine and that there was no need to send it out for repair. Not only did I appreciate the friendly and helpful London Jewelers staff, the location has incredibly delicious quality chocolate cookies and other treats (free) while you wait. Finally, the watch was returned to my wrist with the time reset and I was wished well and WAS NOT CHARGED. Now that is perfect customer service! Unfortunately that initial trip to Corwin's long ago, was on a day London Jewelers, my usual go-to-place, was closed.

We had a ring repaired there, they have a great service staff, they were fast and very friendly!read more

I went in to sell 3 pieces of Jewelry. The owner took 2…read morepieces & came back with an amount on a piece of scratch paper. I said i would have to think about it. He yelled ,,,No!!!! this is if you do it now!" He went on thats not how its done etc..... He ripped up the paper!!! I was so embarrassed.! I just walked out & said I would never come back with that attitude.

I am shocked to have to give this company a bad review because the first occasion I met the owner…read moreof this company, Andrew Netusil, I thought a lot of him. That was in November, 2020. Andrew repaired a wall clock for my rescue organization and didn't even charge us. Very soon thereafter I contacted him about a couple personal items that needed repair for which, of course, I would pay his regular fee, whatever that would be. In late November, 2020 I entrusted a beloved Becker alarm clock to him for repair. A piece had come out (which I had saved) and he assured me that he would be able to repair it. It is now THIRTEEN MONTHS LATER. Neither Andrew nor my clock are anywhere to be found. In the past year I have called, texted and emailed a dozen times. Andrew has not bothered to respond in any way at any time. Nine months into the wait, I finally told him I just wanted the clock back - unrepaired, as I'd given it to him - I didn't care - I found another clock repair person who would do the job. I just wanted my clock back. I thought possibly Andrew might have suffered and/or died from Covid and hesitated to take my grievance public. However, he is posting nearly every day on his Facebook page and I see here that someone gave him a rave review just a month or so ago. Therefore, Andrew clearly is alive and well and operating his company. He just hasn't bothered to repair my little clock nor return it to me! Disgraceful.

Andrew is a top notch: a one-stop-shop for packing, moving, servicing, and repairing fine clocks…read more He came highly recommended to us by Scully & Scully (a New York City shop selling luxury home furnishings & clocks). Andrew personally undertook the complex task of moving our family's heirloom grandfather clock across the country this past summer. In preparation for the move, he took the utmost care to ensure the clock made the journey intact (removing the weights and pendulum and individually wrapping them; securing the chime bars with a blanket; and wrapping the outside to protect the wood cabinet from scratches). Throughout the journey, he kept us apprised of his status. Upon arrival, he set up the clock and ensured that it was working beautifully. He provided detailed instructions for operating the clock as well as caring for the wood exterior. He even presented us the original manufacturer's brochure and appraised the clock at our request. Before leaving, he gave us his card and said if we had ANY questions, to give him a call. We highly recommend Andrew / Long Island Clocks and extend our utmost praise. He is professional, honest, and his expertise is unparalleled. His prices are also very fair. With your clock in Andrew's care, you can have the peace of mind knowing your treasure is in the best of hands.

Everyone is courteous professional. It has a friendly atmosphere no pressure put on anyone who…read morecomes in. They give you top dollar for anything that you're selling and they also could work with you on things that you were buying great place to visit.

Charging $15 an oz over spot for an ounce of silver and over $125 over spot for gold is an absolute…read morerip off. Beware of this location. Be careful who you do business with.

Incredibly helpful staff in a classy place. Also have innovative custom 3D printed solutionsread more

I did some research and decided to have Amore Fine Jewelry create an engagement ring insert using…read moretwo diamond studded wedding bands. The rings were platinum which I thought might be a problem. Phil did an amazing job and the price was very reasonable. Check out the picture they sent me when then work was complete. The engagement ring slides in and out without difficulty and the ring looks even better in person.

I cannot say enough good things about Ricky. He did a beautiful job fixing and cleaning a gold…read morecross my grandmother gave to me for my First Communion in 1962. I wore it for decades until it broke about 10 years ago. I've missed wearing it. After hearing high praise for Ricky around town, I stopped by last week with the cross. Ricky was friendly, understanding, and assuring. I picked the cross up yesterday and I am SO happy to have it back on. Thank you, Ricky! You have no idea how much your kindness and expertise means to me. For certain, I'll be back! - Carol H., Oakdale

Bought an expensive watch, needed constant repairs. Last time Ricky repaired the watch he failed to…read morereplace screws on the back of the watch. Subsequently my wife was splashed near a pool and the watch was ruined. Ricky denied leaving the screws out. The watch was probably valued at a couple thousand dollars.

Jeweler James is the absolute best. Before you go to any other Jeweler, stop by him. Great prices,…read moreexpert Service repair and jewelry available, they buy gold etc as well. Great customer service, the best. Thanks James & Company.

James is fantastic, honest and knows his business. I had a ring reworked it went from old looking…read moreto bright and brilliant. It's nice to have a jeweler in the neighborhood we can trust to work with our special pieces.

I have done business with ONeils for years. My husband has cancer and every time we are short they…read morehave always been kind and professional!

Ok you need a few bucks...do you know what a pawn shop is? NOT Porn…read more you can bring in jewelry and other valuables for a loan sure the % is high on the loan but this is a PAWN shop I made the rounds here on Long Island O'neills is a class act with pawn places pop up like pop corn don't take your chances this place has been around a very very long time long before I was born and long before your mother was born friendly staff will give you honest answers and not make you feel like a loser because you need a loan or need to actually sell something *took a small smooshed gold ring 4 different places and left O'Neils for the last and they beat the others as much as 30 dollars more on a little gold ring. so if you need a collateral loan as I did to buy something special then this is my go to place. My friend Joe had some ugly rings we went to a place in Syosset then we went to a place across the street then to Oneils same friendly your not a loser service and how about this 100 more then those other places Oh and they are fixing my pearl ring I trust this place on jewelry repAir *update The pearl ring they repaired came out stunning recently I had my (priceless to me)diamond ring resized so it would not fall off who do you trust with a good ring? O'Neills. if you need a beautiful piece of jewelry this is a first stop.