For starters, Vue Optical describes itself as a boutique eyeglass shop with independent designer…read moreframes. That's a bait & switch. Few top designer lines, and those they list on their website - like SALT. - they have in barely a handful of styles. They also use some funky lab, and first filled my RX (from an ophthalmology office in town ranked on the "Top Doctor" annual list) - without my approval, I'm all about brands - with some no-name label that was awful. Vue said they couldn't offer Zeiss lenses, the very best. And then when we agreed to try Hoya (or was that Shamir?), it was done by the same lab! With the $1k "office" progressive eyeglasses I bought from them last year, I should be able to see clearly from 12 inches to about 20 feet. Make that 8 ft, barely. And I get headaches and sleepy trying to read closeup for more than 30 minutes. Plus, super frustrating on top of that, the AR anti-reflective coating is obviously of such cheap quality that it's almost impossible to get rid of the smudges - even with those special eyeglass cloth wipes or washing with dishwasher soap. The shop is pretty, and the 2 saleswomen are lovely. The woman who sold me the frames and lenses sent my eyeglasses back to the lab 2x to "fix" them. I accepted them finally because it was embarrassing, and despite her politeness and seeming patience, I felt like a nuisance and flake. I greatly regret not being more assertive and demanding a refund. I'm 67, and have worn progressive eyeglasses 30+ years. I've bought in my former towns - NYC, Philly, SF, LA. And I've never ever ever had a problem, much less this maddening experience. Ok, I've got to stop. I'm getting sleepy from typing close-up. I'm giving 2 stars for the pretty shop and nice saleswomen. And I don't like to totally slam a business. But I'm certainly not coming back here.

The Opticians where there really help me a delivered my Cartiers with pretty much the works on them…read moretint drill mount ar transitions. Im a Optical lab manager most my life. These guys knocked the lights out. It had a breakage still had them with in the 2 weeks. I have a few more to bring you all!! Thank-you so much. Bill Sapp East coast Ophthalmic

Excellent eyeglass repair service. The customer service and repair service is amazing. I Recommend…read morethis business.

RUN AWAY FROM THIS GUY!!!!! He is the most dishonest person I have run across in a while. He…read moresupposedly "repaired/replaced" both arms on my glasses a couple of weeks or so ago. Last night one of the arms fell off so I went back to have him put it back on. He said the hinge was stuck (because of the glue HE used) to attach the arms. He charged me $50 for 2 very cheap arms and today he wanted $42.50 to glue one arm back on. I will never do business with him again.

Great care. My son and I eye exam was very thorough. Dr. Photo chick was patient kind and really…read moretook his time examining our eyes. I was looking for a Dr. that didn't rush and and I came across this office and the reviews stood up! I am so happy I went and I will be going back for future needs. The care was awesome, staff was friendly, Doctor was patient and listened to all my concerns!

Dr. Potochick gives thorough eye exams in beautiful surroundings using the latest technology…read more Helpful friendly staff make the complete process a pleasure.

The staff are friendly and helpful when you see the man with glasses he is very friendly and helps…read moremy grandpa find the glasses that is perfect for him . i would say go there and he will help you find the right glasses.

So now it takes two Customer Service people to work on one customer I stood in the store for 10…read moreminutes waiting and then I just left. Naturally, they said we'll be right with you. It doesn't take we It only takes one.

My husband and I went in today to get his prescription from last year, because he has scratched the…read morelenses of his glasses. The receptionist printed out his prescription for us and let us shop for a bit before we were joined by Paul Alexander, who was a tremendous help. He patiently looked up our vision insurance, as my husband had very little information on it (its through his employer) and priced out everything for us clearly. He did not try to push us into anything unnecessary but was super clear about all the available upgrades, benefits, and promotions being run and it really felt like he cared about our investment. We loved hearing about his many years of experience in eye clinics and will be looking forward to seeing him again next time we purchase!

I'm having a problem, I searched through my insurance app and found this practice. Made my…read moreappointment, and when it came time to confirm my appointment, Monica told me I had no vision insurance. So I hung up with her and called my insurance carrier who assured me I had coverage. While on the phone with him, he called vision today, and got Mary . He asked her if they accepted my insurance and she said no not my plan. So ,after wasting 2 hours trying to figure this out we finally got the right answer! I feel like the right hand didn't know what the left hand was doing, which is concerning to me because if things aren't right in the front office they're probably gonna be messed up in the exam room as well. Trust at ZERO! I highly suggest going elsewhere. There are a lot of other places to choose from. I'm

My annual visit at Dr. Reardon's office are always quite pleasant. My childhood fears still gets…read morethe best of me and my brain channels the movies series from Final Destination every time, LOL! Don't ask. LOL! But, overall, my visits turn out great. During this specific visit, I was scheduled with a different eye doctor, "Dr. Lennen." I discovered that his relations are just as equal and cool as Dr. Reardon's The staff is always amazing and friendly. Prompt with communications even if I don't call back to confirm my visits. Even more so... if the doctor recommends an outside specialist and you so interest in their recommendation - they will contact that specialist for you and have that specialist's staff reach out to you. I love their hassle free, forward thinking! I'm so glad they were on the network of doctors under my new insurance.

I recommend Dr. Reardon because it didn't take long for me to be seen when I called to schedule an…read moreappointment at the last minute. My insurance changed, so I needed a new doctor. It was perfect timing because I broke my glasses, and it didn't dawn on me that I could take them to get repaired, which I didn't remember or do until after my eye exam. It's cool because my prescription had expired. Dr. Reardon worked his magic although I couldn't answer his question as to how long it's truly has been since I had a new pair of lenses. Also, my cognitive impairment wasn't a hindrance to him when he needed me to communicate how well I could see during my eye test. I haven't ever seen this clearly with contact lenses. He is the best yet.

More interested in money than delivering service. They refused to perform a refraction unless I…read morealso repeated -- out of pocket-- testing I'd had done 3 days prior at my ophthalmologist. They also refused to request records from the ophthalmologist, insisting that the only way to give me a prescription for glasses was to repeat the testing. It's pretty clear the goal was to jack up the cost of the visit. Recommend avoiding.

I love my new glasses, Kennedy helped me pick the perfect frames, this is my second pair of…read moreglasses, purchased at this location. Staff is very friendly and helpful.

Well respected, knowledgeable, experienced practice. My mom has been coming here for decades, and…read morethe doctor helped recognize a hereditary eye condition she has. My eyes are very similar to hers and I was well overdue for an exam so I decided to go to the same place as her. The dr and staff are very friendly. While I waited another patient came in who I could tell must've been going there for years. At the end of my exam, I was able to pick from their assortment of eyewear and felt they had a great selection. A couple months later I decided I wanted to try ordering a pair online so I called to ask for the specifics of my prescription and they emailed it to me very quickly. Turns out I do have the same condition as my mom so the doctor recommended me to a specialist who was also wonderful.

From the owner: Family eye care is a top priority; our customizable vision solutions address every ages vision…read moreneeds to ensure the whole family looks and feels their very best. Through a comprehensive eye exam, we carefully tailor your visit to address your unique eye care concerns.