Front desk clerk Shay was absolutely amazing fast service and her knowledge of whats offered at D&B was more than 5stars And my cocktail from Renda was superb!! read more

Dave & Buster's Jacksonville - Happy Hr. - Arcades Near Me - Jacksonville, Florida

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The all you can eat chicken wings was made to order. The service of Anthony and Renoa at the bar was amazing. Even though it was a busy day, the environment was clean and not overwhelming with noise. What saved the establishment from me giving it lower stars is how explemary Anthony and Renoa were behind the bar, excellent mixing skills and super informative about how to navigate the website. Edit: (per the owners request) - several of the games were out of commission ranging from classics like "the walking dead" and even some traditional games like basketball. There was at least five different occasions were we were turned away from a game not working. That is what keeps it from the full five stars. read more

Dave & Buster's Jacksonville - All you can eat chicken. - Arcades Near Me - Jacksonville, Florida

My daughter had her sweet 16th birthday party there on April 11, 2026 at 10 am. I selected the pancake party for 15 and purchased additional dishes including sausage, bacon, eggs, hashbrowns, and seasonal fruit. We arrived 10 minutes prior as directed. I had previously spoken to the party planners a few days prior and food was to be ready at 10. When we arrived, it was only set up for 10. When asked, I was told they ran out of placemats and such to set up even though other parties were set up. Around 10:20 the server, who we had only seen 2 times at that point, asked if the manager that had let us in had asked when we wanted the food. I responded no and that it had been arranged that it would be 10. Needless to say, it wasnt ready. They brought the food out at 10:35 and set it up. It was cold and not very good. The pancakes were clearly frozen pancakes and the sausages were hard. Also, the fruit platter was slices of watermelon, not even enough for the 15 I paid for. In the meantime, the unlimited drinks that the kids were supposed to get were absolutely limited. The server sporadically came out to serve. At 11:00 am, the server vanished. She really never refilled anything. I sent the kids to use their cards to play. I didnt see the server again until 11:40. Again, we were the only party there. I then told her I needed to pay for the balance. She asked how it was and I told her the food was cold and such. She said they tried to keep it warm. Really offered no solution or anything. She brought me the bill with almost a $100 gratuity added on. I had already stated earlier in the week to the party planners I would pay cash. I paid the gratuity in cash and asked for the manager. I spoke to the manager who gave me 2 coupons she said she happened to find...For a party that cost over $600, that did not seem to be reasonable. I still have one of the coupons which I offered to give tgem back. She said the party planners would follow up. They did not and when I called to follow up, I was told they would research it. They never called back. When I followed up again, I was told "You got 2 coupons, what else do you want?". That is exactly how they responded. Frankly, per the contract I signed, I did not get the services as described. 2 coupons to force you to spend more money...well that does not seem to equal what was paid versus the services received. I would not recommend them for a party ever again. read more

We did the "level up" party plan and got 10 $25 playing cards for all the kids. Bryce was our server and was great. Considering the amount of little kids ranging from 1- 12, he was on it. He got everyone's drinks, refills, condiments, broken bands replaced and all the other things. The birthday was a success and went home with exhausted and satisfied kids. The food was typical bar food. It was also nice for the grown up to get adult beverages if they wanted. read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

I haven't been to Dave and Busters in years and they have clearly done a renovation. We went for my nephews birthday and there was 15 of us and they did an impeccable job handling such a large group and even set up a table for gifts and cake for us. The food was okay, pretty much what you expect but not someplace I would crave to go back. The boneless wings were actually the most tasty, great sticky honey BBQ sauce on the. The games were fun and lots of choices for all age groups. It was a hit with all the kids read more

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I have to say that this was not an easy review to write because both the service we received, and the food was much less than desirable. Starting with the service, we listened to the waiter (out of politeness, I will not mention his name) with another table and the treatment he gave to them was far different than us. Cold and indifferent short tempered really could be less than concerned for us however, he was jovial and friendly with the other tables. We're not sure if it's because of the diversity at tour table or he was just not happy with the table he got. Either way the service was very poor, distant cold unprofessional with an attitude of you're bothering me. The burger was mediocre at best, cold as were the fries. At least they got the no buns correct. Overall, I'm not sure if I would return anytime soon and if I did, I would specifically not to have his table again. read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

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Had such a great time at Dave & Buster's! Tala was our server and she was amazing. Very attentive and friendly! Matthew, Matty Boy, at the bar was also great. We had so much fun playing all of the games. I had the lemon pepper wings and they were so good. The games were so fun. Definitely a great way to spend a Tuesday night with your coworkers. read more

Dave & Buster's Jacksonville - Games - Arcades Near Me - Jacksonville, Florida

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I visited the website before going and I was glad I did. I saw that you could reserve a table. This being our first time I went ahead and reserved a table. Upon arrival we found out if you don't reserve a table on the weekend you won't get one. We bypassed the kiosk to get play cards since I was unsure how much coins we should get Now that I know , the kiosk is quick and easy and we will use it next time. The employee at the desk Harmony, was so helpful. Her attitude was refreshing. I hope her boss knows what an assert she is. After getting play cards the hostess seated us. Our waiter was great. Very attentive and made sure everything was ok several times. The food was good and came out quickly We played games for hours. They have games for all ages, air hockey, sports on big screens. Great place read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

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Came to in to grab drinks with family and they did not disappoint. If your drink tequila The Cocktail Queen recommends The Million Dollar Margarita, and Strawberry Hennessy Margarita read more

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I'll be the first to admit I didn't think that Dave & Buster's would have good food, but I was so wrong. The pricing is wonderful. They have good drink drinks. I got the pink margarita (not pictured.) and then I got the barbecue smokehouse burger. It has onion, crisps, bacon obviously a meat patty and then I'm pretty sure it has slices of brisket on it. Service was amazing. I went in on my lunch break so it was pretty empty and I mean it's a gaming arcade so it's a little loud but what do you expect at a gaming arcade? Other than that it's very nice on the inside. Lots of seating for dining and servers are super nice. read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

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Food was good and games very very cool. But everything was so pricey!!! I had a small cocktail which cost 15.00 and then we did food and game package and it cost over 200 dollars. Also, the tickets you get playing games doesn't allow you to get much more than a pin. read more

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False advertising at its finest. This location promoted the UFC 328 special online and through text messages, but when we arrived they refused to honor it. Completely unacceptable. we wasted our time based on misleading advertising. The manager Mohamed came over yelling at our table and saying there was nothing he could do and then got so frustrated at us that he walked away mid conversation! Very disappointing experience and terrible customer service. I definitely won't trust future promotions from this location again. read more

Dave & Buster's Jacksonville - Text I received as well - Arcades Near Me - Jacksonville, Florida

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Fun enough spot with a cool enough ambiance and the service was friendly enough. Parking was easy and it is a good place to meet up with friends for a cold drink and maybe a burger or wings. read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

It's good vibe for this place the games are awesome and the food but the classic scent was missing read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

I came for my birthday which was my first mistake. I had 8 people and was embarrassed by the service. We got snapped by the manager for being confused about the eat and play. We thought it came with the tickets got a the kiosk but did not then the worst customer service from a manager said she wouldn't fix anyone's except the one who claimed. Then asked if "We're good in the hood?" We're adults buying drinks and apps getting ignored and treated like street trash. A friend is supposed to have her birthday there next week and we're going to pick a new venue. Ridiculous. read more

We don't have a D&B in our town, so this was fun! The two bartenders that worked Monday night (5/25) were great!! I lost my phone while playing in the arcade, both the bartenders and the game tech were so helpful in finding it. Thank you! read more

Wow, where do I even start. The games were fun, but the employees... surprisingly sucked. I don't know whether the employees need a raise, or an attitude check, but Dave and busters needs a fixer upper. The bathrooms were disgusting. And some of the games felt,,,, nasty and unsanitary. The food was mediocre, the fries were unsalted and soggy, which is what you'd expect from a place like this. But damn, was this place disappointing. You would think with the way they were making a big hassle about the restaurant that the food would actually be good. And you would think that maybe the service and the employees would be a little bit more professional... that's not what we experience nor received. On top of that, there's some scam going on with their entree thing, saying I didn't buy the entree, but I did, it was on my receipt. The "manager" was arguing with me m. And once he realized he was in the wrong and insisted on helping, we had already reached a point of irritation for him and the other employees working there. So we refused their "service". Disappointed is an understatement. The least you can do is get some janitors. Soon enough they'll end up like sugar factory, if they keep up with this disgraceful way of running a company. read more

Dave & Buster's Jacksonville - One of the many toilets that were nasty - Arcades Near Me - Jacksonville, Florida

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Yesterday I took my 5 grandsons to this location. I ask for help at the desk because I didn't know what package to buy. I chose the $35.00 package and ask to have it divided out on 8 cards. We had 3 teenagers helping keep eyes on each child. They charged me $35.00 x 8 plus a $3.00 charge per each card. This was too expensive and wrong for kids 9, 7, 7, 7, and 4. My total was near $350 because they tax it also. At the end of the day is a prize of zero value. It would have been better to not have that part of the day. The kids walked around to see they didn't have enough points or tickets for anything but a bouncy ball. We made it a fun day but we will never go again. Unless you just want to throw money in the trash. It's possible this is a fun day for older kids. We stayed for lunch so our day was over $700 for no more than 3 hours. I planned poorly and shouldn't have relied on the employees to help me make good choices for my family. read more

Came back with my car club. The food was better tonight and we ordered a variety of things as usual. The dangerous waters was one of my groups favorite drinks and the wait staff was pretty attentive. The environment was clean but the menu changed again it seems. Overall this is a decent spot for a last minute gathering of friends. read more

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Wow today we experienced a great wonderful time from Brittany and a wonderful welcome from Nika but afterwards I experienced evil looks from the dyed brunette with that huge 1970 clip giving dirty looks directly at me so I'll be back tomorrow with my META GLASSES and let's see how she looks at me! read more

Very friendly and prompt service. The front desk staff explained the game card purchasing process. We ordered food which was brought out within 15 minutes. The food was pretty good: The wait staff was fabulous. I really enjoyed the table seating and the comfort within the facility. My son and I had a blast playing the large selection of games. read more

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Had a family gathering with grandkids, nieces and nephews.....they had a blast! We had wonderful service, MikeandLarry was THE BEST! The food was actually pretty good, we were there for the kids to play games and didn't expect great food and were pleasantly surprised. There are games for every age group and the kids ranging from toddler to teen all had a wonderful time read more

We came for the full experience of dinner and entertainment as a party of five. We added ourselves to the dining waitlist some time after 6pm. They said it would be about a 30min wait but it was only around 15mins or so. Our waitress was nice but I think she may have been overwhelmed. It took a while just to get the first round of drinks. Service was slow. All of the appetizers didn't make it to the table and when the main course came out it was cold. We ended up moving from one table to another when a group of patrons walked in with a fluffy chihuahua to dine. No one addressed it. I'll stick to the game room only from now on. read more

Dave & Buster's Jacksonville - Southwest Salmon Bowl - Arcades Near Me - Jacksonville, Florida

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game choices were bad ngl, prices could also be better. met my boyfriend here though first time, 10/10 was very shy.

My husband and I are avid arcade gamers and love going to Dave and Busters. We're competitive so we will play games against each other or as a team. We usually always grab a bite to eat and a few drinks prior to heading out to the gaming floor. This night we decided to go to Dave and Buster's for Happy Hour which is from 5:00-7:00 pm where drinks are 50% off (somewhere around $5). We ordered chicken nachos and the giant pretzel with beer cheese dipping sauce. It was delicious! Highly recommend. read more

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If you are going there to drink, you better have the patience of an owl. The bar is super slow with only 5 patreons waiting. Pre-gaming is a must. read more

As someone who is neither a kid person, nor an arcade person, I was overall impressed with Dave and Busters on a saturday afternoon during school break. Went with a group of friends who had kids. The kids had a blast. The adults mostly sat and talked and enjoyed some apps and beers. The place overall was clean and the waitress was attentive. Out of the apps we got the fried pickles was the table favorite. Negatives include a bunch of beer were out, our waitress told us a section of taps had been broken over a month. The bathrooms def need updating & staff to tidy them up more routinely. And if you or your kids want to game, expect to go thru money very quickly lol. The gaming area is very loud, but thankfully the bar & restaurant area is pretty chill & theres tons of tvs to watch sports. read more

Food and service is good here but holy cow the prices here are mad, for like 30 minutes worth of game pay is like 50 bucks. Still pretty fun though read more

Update. I guess it honestly depends who's on shift when you come in because last night absolutely blew. Horrible service. Every white male was either standing in a circle talking to their co workers or on the phones, not giving a dang about anyone. The white female was so busy you could see sweat pouring down her cheek from busting ass and pry carrying the show since her peers didn't want to work. The black males at the front were on their game- very nice, acknowledges you when you walk in and as you're leaving, fixed my problem with the machines stealing tokens (not working) and were very professional. Maybe the floor crew should take notes from them. They have also upped the prices on the food and drink menu, yet again. If you want a draft beer, it'll cost you $8 now. Happy hour now starts at 10pm mon- thurs Crazy. read more

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Fun mid-week spot for my kids to have a little after-school game time. Not too crowded. Cool discounts on Thursday during football season like all-you-can-eat wings for a little over $20 and $5 bites. I sat at the bar for a bit hoping to catch a game but I was a little early so I just ordered a bacon burger and a Long Island iced tea while the kids played for a bit. Service at the bar was great. My drink was made well, you can never go wrong with a well-made Long Island. My bacon burger was delicious. No complaints from me on this D&Bs trip. read more

Dave & Buster's Jacksonville - a burger and fries - Arcades Near Me - Jacksonville, Florida

Dave n busters is so fun Let alone if you have Jae at the front desk and Dylan as the game support you should be in the best hands ever even if I have a pro at this place these 2 take care of it and put me in good hands no matter what i guarentee if you come here you will have a great time and be taken care of by those 2 they deserve more than a raise but recognition. read more

I have not been to Dave and Busters in quite sometime but not sure what has happened since I've last went. The service was super slow. It took 3 hours to serve our small group and get our checks. We didn't even have time to play games due to the slow service. The food and drink quality have also decreased. Unfortunately, I don't think I will be back anytime soon. This was a slow weeknight and didn't thing that it was this kind of experience. It was quite disappointing. read more

Last night, my family came here to eat & play some games! We sat down to eat first. We ordered the chicken nachos, truffle fries and buffalo wings. The shareable appetizers came with a large amount of each and between the 4 of us, we were able to share everything and still have leftovers! My father has diabetes and had realized after we paid that his blood sugar was dropping so I immediately got our waitresses attention and asked her to bring us a slice of their chocolate cake to help bring him back up to normal. Our waitress, Alexis, was so kind and understanding of this situation and even gave us the cake on the house... this meant alot to us. A young man came by our table while we were eating to take a photo of us. He said it wad free so we agreed to have the picture taken. He came back with 2 keychains (with the picture in it) and a couple extra copies of the family photo. He stated that he worked only for tips so we were not charged for the cute keychains (but of course gave him a tip)! I thought this was a unique experience and worth the mention. After we ate, we enjoyed playing a bunch of games and having a good time. I just want to say thank you again to Alexis for taking care of us during a rough situation. My family and I will definitely be back at this D&B location! read more

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It's been a long time since I've been to a Dave and Busters, but this was an impromptu trip and was a surprise for our kiddo! We went on a Friday evening, and to my surprise they weren't super packed, which was nice. Upon walking in, there's a big front desk. Once we passed that, we went over to hostess stand and asked to be seated. Unfortunately due to being short staffed they weren't seating anyone in the dining area due to a party, so we were directed to the cocktail area, which was first come first serve. We sat down and were greeted by two servers, one training. Both were pleasant, took our drink and food orders quickly and efficiently. Our beverages came out quickly and were frosty cold. Our meals came out pretty quickly, too. My husband got their cheeseburger and I got their Philly cheesesteak, and my kiddo got their mac and cheese. All meals came hot. I liked both the cheeseburger (which I split) and the Philly cheesesteak, but will say, I think they could have forgone on the pork with the cheesesteak. Onto the games....games are pricey and so are the cards you have to get to use them. Beware, some are 12.5 credits...that's a sizeable amount. I wish the skiball game would have worked properly. There were several instances when we tried to play it where we didn't get any balls after we scanned our card. But I will say when I asked for assistance, they were quick to help. Prizes....don't expect to win an airfryer here (joking, not joking....if you have something like 15000 points you can purchase a Cuisinart airfryer). Prizes (even for smaller ones) come with a steep amount of points. read more

I wanted to give D&B better than a 3 but I couldn't due to the service in the dinning room. Destin was our server and he just didn't seem like he wanted to be there. At first I thought it was maybe he was having a bad day but then I noticed he was giving the table behind us more attention and care. I have a feeling of why but that's neither here nor there. My food was brought to the table well before every one else's which wasn't an issue the issue was that we waited a very long time for all of the other food and when he finally returned to the table he said "oh, y'all still don't have your food" ... I felt like that was unacceptable. He barely checked in on us and everything was done slowly and with a lack of care. Other than that my son had a blast celebrating his birthday with fun and games at D&B read more

Came down to relax and enjoy some food and games and watch March Madness. Jessica McIntire did an amazing job to make sure we was taken care of the entire time. We will be making another trip back down here soon. read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

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Sat at the bar to watch the fight! Bartenders we're awesome and attentive. Food took a while but there were LOTS of people there. I will definitely go back again! read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

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We only came for the arcade this time, and we had a lot of fun. With this said a lot of the machines were broken / not working correct. And one of the claw machines ate our points. The place seemed relatively clean (besides the restrooms which were unpleasant). There is a great variety of games to choose from and the points per machine is not that high un like some other arcades! read more

Dave & Buster's Jacksonville - Arcades Near Me - Jacksonville, Florida

The hostest/manager was the worst I've have came across. We walk in and ask for a booth and she says it was gonna be a 35 mins wait . Well She had us wait over hour + for a booth. When I saw some were open, I went to her asking if we can be sat and she said none are open but when I told her there was she said we'll see and then she went MIA. We NEVER got seated down with her eventually, she left the hostest table and we had to get seated at a table by someone who was a server not a hostest. Let alone a MANAGER. Ridiculous. The person working the tables was also out server. One of the most unorganized, mismanaged employees/staff. The server kept forgetting about our drinks refills , our burger was under cooked. We got our food and we told the server to get us utensils. THE GIRL FORGOT ABOUT IT. We were waiting almost 10 mins and then had to ask someone else to get it for us and they did. The food took over 2 hours to make. Wasn't event hot. Ridiculous. They said it was a wait in fries but yet people who were getting sat before us got them???? When the burger was under cooked - the hostest came out with hella attitude saying this is how it is suppose to be cooked. Just over all THE WORST EXPERIENCE to celebrate my 4 year old daughter's birthday. Do better Dave & busters. read more

Had so much fun tonight. The crowd was good. We was able to play whatever games we wanted to without waiting. I hadn't been to Dave & Busters in years. It has changed some. The mystery dinner they used to have was great. Had a drink and then ordered nachos. Everything tasted good. But then it was time to go play some games. You load coins on a card and then able able to just tap the game to play. read more

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