Ceasar was extremely knowledgeable. He helped me understand the proper way to water my trees and…read moreexplained the need to have them trimmed properly. The workers did a good job and cleaned up very well.

We were very excited to purchase our two Pygmy palms. Implantation was June 3. After a few days…read morewe noticed the trunk of one of the palms was leaning very far over, and there was fibrous root material exposed above the ground. On June 6, both I and my husband (who was out of town at the time) spoke with the salesman at Moon Valley Nursery. I indicated my concern and provided him with pictures and told him one of the trunks was very wobbly and leaning at such an angle that it was almost parallel to the ground. He told me that it looked normal and they could come out and put additional mulch on it. He said the wobbliness was normal as the roots hadn't taken hold. I told him the other palm was not wobbly like that and they were planted at the same time. The other palm was doing just fine. I reiterated that it just didn't look right to me. He conferred with his supervisor and told me that his supervisor also said it was fine and looked normal. I felt reluctance on their part to come out to inspect it. There are also many palms in my neighborhood, none of which looked like this. Including my other palm. Midway into the next week my husband was in the yard and a landscaper stopped his truck and approached my husband, commenting that there was something wrong with the palm. He said he was familiar with them, having planted many, and it didn't look well. We phoned Moon Valley again and waited for a return call at which time we relayed this conversation and said someone needed to come out and take a look at the palm. This was on a Friday--nine days post-implantation. Our salesman said that a supervisor would reach out to--most likely Monday and schedule a visit. Monday came with no call. When we followed up, the story changed and we were told someone would contact us to "get us on a schedule." We were having other work done and opted to replace it the third week of June. We were given the name and number of the district manager and left a message for a callback. On June 18 (next day), he phoned us back and we shared our experience with him. He was very apologetic for the service we received and gave us the store manager's name, said he was going to note our account and take care of us. At that point, I asked for clarification on what "take care of us" meant. He said he would be having the manager refund us for the palm. On June 19, we finally got an email that we were on the schedule for someone to inspect the palm on June 25. We did not respond as we were waiting for a call from the manager and planned to address that inspection with her at that time. I followed up with the nursery on the June 22. The manager was off that day however, the man I spoke with said he would see about getting our refund processed that day. I asked for a call back to confirm it was in process. As you can probably guess, there was no call back. On the morning of the June 24, I phoned the nursery again. I asked if the manager was in. The woman who came to the phone was not the manager, and said they would provide an in-house credit. I told her that is not what the district manager told me would be happening; that I was specifically told I would get a refund for that palm. She told me that is not their store policy at which point I told her that she needed to follow up with the district manager that I spoke with, and that it was supposed to have been noted on my account that it was a refund, not a credit. I asked her to look confirm and call me back. At that point, we also left a message for the district manager to look into it on his end. No response from either the nursery or the district manager. Today, the 25th, we have texted the district manager to follow up, and phoned the nursery yet again. This time we have asked for the manager herself to phone us back. I have over 40 years in the financial and member services industry. I recognize great customer service when I receive it. There is definitely room for improvement from this company. The whole situation with the palm has caused no small amount of stress. I am hopeful that the refund will happen. I know that bad reviews travel further than good ones. If this is resolved to my satisfaction, I'm happy to edit this in the near future; for now I remain extremely disappointed and would not recommend this company.

This review is overdue. I need a dryer vent cleaning and was researching companies when I came…read moreacross Dryer Vent Cleaning Squad. I contacted them and set up an appointment, which was rescheduled due to an unforeseen issue with their technician. Later on, their technician, David came and assessed. My home is older and has a stacked washer & dryer combo, as well as an odd dryer vent that extends out to the roof. We eventually agreed on the work that needs to be done. The work is impeccable and looks effortless. The level of professionalism is unparalleled. Thank you for the work and look forward to working again with David and their company.

Excellent company. They are professional, helpful, and efficient. It is worth the money to avoid a…read morevent fire!

He took out three lawns and put in Desert Landscaping. All completed in 4 days. Outstanding guy…read moreto work with. Paid attention to detail, His crew and him take great pride in their work. I interviewed 3 companies and by far he was the most impressive and the most honest and the least expensive. Photo's to follow after the rocks are washed down to show the true colors. He doesn't nickel and dime you. He does what he says he going to do. He goes above and beyond to make certain that you're 100% happy with his work.

We hired Luis to do a major redo to our old drip system, lighting and replace old, drying bushes…read moreand palms in Nov. We have now hired him to check our property quarterly to make sure everything is working, new plantings are growing and to adjust the timers for the drip system for summer. At our request, he has just pruned our large palm trees and completed the maintenance job promptly. We are pleased that he will keep and eye on the landscape and he guarantees his work.

After Hdz completed a large job for our HOA (which we were pleased with), I asked Richard to…read moreinstall a wall vent for a portable air conditioner in my home. One of his team came out and did a great job. Very happy with the work.

Richard and team did a great job finishing up a shed project I started but ran out of time to…read morefinish.

From the very first conversation, I had a good feeling about working with Nolan. His communication…read morewas impressive from the beginning. I reached out to get some assistance with trim work around closets and windows and baseboards. After coming by to give a quote, we stayed in touch to get scheduled. We were scheduled quickly! Everything was finished in a day and I couldn't be happier with the work! Even more impressive, he was so tidy and clean. I can't tell you how much I appreciate that. I would recommend Nolan to literally everyone. I cannot wait to work with him again!

Nolan's and his brother did an amazing job fixing a terrible barn door install. I had new all wood…read moredouble barn doors hung a year ago. They are heavy and the original guy cut corners and they started to pull away from the wall. I had called around a few carpenters to try to find a solution. Nolan not only had a fair price but also had the experience to recognize a suitable solution. Other's were over quoting what work needed to be done. Nolan and his brother stayed on the site for about 5 hours. During this time he actually decided to redo some work just to make sure it was 100% to his expectations. I would not have known myself and I appreciated his honesty and drive for quality. I will use 2 Brothers in the future and recommend them to family and friends.