These guys are the best! I had more than a few car troubles in 2023 and these guys not only gave me…read moregreat deals on repairs, but also were open and honest with me about problems. Frequently, they'd call me to update me on what was happening/problems I should know about. Even texting me pictures & videos so that I can see what they're talking about. They have fair & decent labor prices which are much cheaper than the dealership, it didn't break the bank. Rich Garcia and his sons are the honest and upstanding neighbors who run a top-notch business. I definitely recommend them!

If you need some auto work done. This is the place to go. Just had my brakes done and was quite…read moreimpressed with service. Literally called the night before and had an appointment the next day. Prices are very affordable. They charge less per hour than most shops and don't take longer then the job should be. On top of that they included 2 bags of one of my favorite beef jerky when I came to pick up. That was a pleasant surprise.

1st responders & veterans please go see Matt what an amazing…read moreexperience we did a lot of this purchase online due to my crazy work schedule he made every effort to make my veteran brother comfortable very easy & simple process no pressure sales the numbers he quoted was the final number no games or nonsense thank you Matt

Jesse was an absolute delight to work with after all the pressure and disappointment from other…read morearea dealerships. No pressure. He listened to us. He asked questions. He hooked us up. I recommend him if you're visiting this dealership looking for a vehicle.

I purchased a suv from mike and he made sure everything was done before I left he was very…read moreprofessional,I would recommend GUYS to anyone looking to buy a used vehicle with a warranty.It's Worth the look ED S.

sold me a lemon 2016 Chrysler 300 3.6 rwd they sold it with a heavier oil in it covering up a bad…read morelifter issue then I brought it to there attention after having the oil changed with the correct oil in it and they tried to blame the company that changed the oil that place ran the video showed it to me and tested the oil they put in my car the dealer is now trying to pint fingers in every other direction came out me very aggressively and threatening I have it all on dash camera they were able to cover this issue up because of the oil being thicker and only needing to do oil change every 3000 miles NY state gives you a 30 or 1000 mile lemon law warrant and that's how they were able to get over on that situation if you buy a car from here make sure you bring a knowledgable macanic or just avoid the risk by avoi this shop I'm not the only one that has experience very similar issues and I'm not the only one taking legal action the person there that sold me the car name is Mike and is the same one that is on camera coming at me all aggressively any issues questions or concerns of vehicles purchased from here feel free to reach out to me 3157180579

Amazing how fast they inspected my car. Fast reliable service i will always take my car to get…read morelooked at here very great mechanic

Very friendly and honest usually will take you right in hHe has done my inspections for years and…read morehas repaired my car and my husbands highly recommended him

This is pro. I take my cars here. I could go on but all I need to say is you will be glad to know…read morethe team here. Trustable in all ways. Highly recommend.

All I had to do was change out my tires. It went fine. There's a cute restaurant in front that is…read moreopen early till 2 o'clock that you can grab a little munching while waiting which is convenient

Went in to get 2 parts replaced with a quote on what the cost would be. They then went on to…read morereplace more parts without my consent and charged me more when I came to pick up the car. It should be required to call and get consent from the customer on something they did not ask for nor agree too. I am not in a place to dish out unexpected costs and I'm very unhappy with this.

They took my car to diagnose a transmission problem. After they were done they said the…read moretransmission was bad so I asked if they checked the computer or the tcm and they said no, the car was in to bad of condition to put a transmission in it anyway. Instead of charging me over $150 for diagnosing the car they should of just told me that they were not willing to do any work on it anyway. Who knows if they even diagnosed it right. Easy pay day for them.

Tony and the other mechanics at Masello's are nothing short of amazing. They are one of the few…read moregarages that I trust to work on my vehicles. I believe their pricing is fair, and probably more than fair, given the expertise they have. To give you a sense of their integrity, I'll share one story. I had left my car there to have maintenance done, and when they finished it was parked in the side lot as is the norm. In the few hours between the completion of the work and my arrival to pick it up, someone had swung open their rear door into my car's front fender so hard that it left two sizable dents that couldn't be repaired without going to a body shop. I didn't notice the body damage until I got home, and I quickly called Tony to let him know what I found. He was aware of how well I tend to my vehicles, was horrified, apologized profusely and without any hesitation offered to pay to fix the damage done in his parking lot. Now any time my car comes in for service, he makes sure to tell me that he will keep it parked in the garage until I pick it up. Tell me, where else are you going to find another garage with integrity like that? I won't bother to look since Masello's is the one of the few shops I go to for maintenance and repairs.

Always so grateful to have such a reliable mechanic. Anymore I usually just go for basic things…read morelike oil changes or tires. Recently had my snow tires swapped, for example. I know that Tony will not try to cheat me and his staff will do good work. Easy enough to drop my car off, they usually have it done mid day. Highly recommend this shop!

***BEWARE*** My wife…read moreneeds to replace her Volvo XC90. We made an appointment to test drive a vehicle. My wife pulled out onto a busy road at a busy time of day and immediately said there was a problem. The car was in "turtle" mode. My wife turned right as soon as she could which means we had to turn left to get back. The car literally wouldn't move. We were very close to getting hit more than once. The car finally moved. No big deal. Stuff happens. I was upset that the salesman didn't make sure the car was ready to go but I was not mad until he said "I told the service department there was a problem with that battery" Then I got mad. He knew there was an issue. Didn't ensure it was addressed and put us out into traffic like sitting ducks. I have 4 kids. I have 4 Volvos on my insurance. I have occasionally gone to this dealer for parts and service and have always had excellent service. This erases all of that. I called the dealer to get the manufacturers reps phone number. I was told the owner would like to talk to me. I waited on hold for five minutes and hung up No one called me back...

Both sale and service are dreams at Alan Byer…read more Our MB wagon caught fire in Dec 2017 and we needed a car fast to be able to transport our dogs. We were unhappy with the level of service at the local MB dealership and looked for an alternative. We ended up buying an XC70 at Alan Byer and had a wonderful experience. Debbie Matticio was great to deal with for the purchase and over the three years - service was great. Much more responsive than at the MB place. While the XC70 was a great vehicle and was wonderful to take our dogs to shows, we got a little tired of the SUV-like driving experience. So a bit ago we started to look for a more fun wagon again. This led us to Debbie again. Who steered us to the perfect car - a V90 wagon. They had one that is a beauty. Again the sales experience was a dream. They did everything, trade-in was easy, fair and all in all a great experience. Because of Covid-19 rules, the delivery of the car, had to be "contactless", so no sitting in the car going over its extensive technology. But Debbie and her son, generated a video and are available by text for pointers. So we have had a wonderful experience. We recommend to anyone looking for a great and safe European car, with exceptional service and sales support to check out Alan Byer - and ask for Debbie.