Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

The people were pleasant, but the car--absolutely not. I bought a 2025 MDX in 2024 for $69,000,…read moreonly to later find out that this year and model have known starting issues. After three service visits and three loaner cars, I ended up settling for what my vehicle was worth plus a little extra--but nowhere near what I originally paid. Since a field technician couldn't come in for several weeks, I was told I would have to take the car back, even though it was unsafe. I had video proof of the starting problem, and they still expected me to drive it, knowing it could shut off--especially concerning since I often have my child in the car. I ultimately refused to take the risk and returned the vehicle with their offer. While the people I dealt with, particularly Evan, were kind and professional (Evan even lifted my spirits on a very stressful day), the overall experience was unacceptable. After this, I've learned my lesson--Toyota has always delivered reliability and peace of mind, while Acura left me financially hurt and disappointed.

I am writing this after five months of constant frustration, and I want this to be clearly…read moreunderstood by management and anyone considering doing business here. This problem began in October 2025. After trading in my 2020 Nissan, I requested cancellation of my warranty and GAP coverage. From the very beginning, getting assistance from the Finance Department was difficult. They rarely answered the phone. I had to call repeatedly -- sometimes multiple times a week -- just to get basic information. I completed the required cancellation forms and when I noticed my mailing address was incorrect, I immediately called to correct it. After repeatedly following up, I was eventually told by Daniel, the Finance Director, that everything had already been submitted and processed. I was specifically told that I would receive my refund by mid-December and that I did not need to keep calling or worrying about it. December came and went. No refund. At that point, I resumed calling. Once again, the Finance Department would not answer. Emails went unanswered. I had to involve BDC (Amanda attempted to assist me), speak with sales representatives, and even sales managers -- all of whom were aware of the situation and attempted to contact Finance on my behalf. Despite multiple departments being involved, nothing was resolved. Then in January, after months of being told everything had been processed, I was suddenly informed that the cancellation had not actually been completed and that I needed to provide proof of payoff documentation. This raises a serious question: if the cancellation had truly been processed in October as I was told, why was payoff documentation suddenly required in January? I immediately contacted my bank, obtained the payoff confirmation the same day, and sent it over without delay. I asked multiple times if there was anything else needed from me to avoid further issues. It is now the end of February. I still have not received my refund. For five months, I have been calling, emailing, following up, correcting misinformation, and trying to get someone to take accountability. The only consistent response has been vague statements such as "we sent the request" or "they'll be back Monday." Five months is not a processing delay. It reflects serious internal disorganization and lack of accountability within the Finance Department. As someone who works in the automotive industry myself, I understand how cancellations are handled. This timeline is not normal. Customers should not have to chase a dealership for months to receive money that legally belongs to them. This has been exhausting, disappointing, and completely avoidable had proper follow-up and professionalism been exercised from the beginning. I strongly urge management to review how the Finance Department is handling customer funds and post-sale processes.

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Paul was so kind in the diagnostics process, very fair pricing, I will be back for future repairs!read more

Overall, I give this dealership a 4 star because I was not wowed by the internet sales team. I…read moresubmitted an inquiry about a car they had listed which had no photos posted. It was the exact car I was looking for and wanted to ensure the body was in good shape. I received an auto response and then another response from one of the internet salespeople, but no photos. I responded to the second email after a couple of hours, again requesting photos of the vehicle. I received an answer a while later stating the car was in PDI and no photos were available, but that someone would be in touch. During the time it took me to get a response from the internet sales team, my boyfriend had already called the pre-owned department and let the salesperson, Tim Theodore, know which vehicle we were interested in. He immediately gave us some specs and went and took photos with his cell phone and texted them to us. Being in the customer service industry for over 15 years, I was extremely pleased at how eager and responsive Tim was. He was very nice and energetic - not too pushy. The process was seamless and the financing manager, Chris Rackley, was also pleasant and informative. I appreciated the extra coverage for keys, dents and tires Bommarito extends to its cay buyers at no extra cost. I will definitely consider buying my next car from these folks again. Thanks again to Tim and Chris - you guys are 5-star!!!!

Brought my 2014 Volt in for a scheduled fix or replacement of a damaged oil plug on a Monday…read moremorning. As of Wednesday they had not even looked at it. Instead of a new lower oil pan and plug they did a labor intensive rebuild of the old plug. Took all week, cost $2,500!! Checked on cost of $1200- $1700. Never going back.

We had an amazing experience at Dave Mungenast Honda thanks to Brad and Kevin. We drove all the way…read morefrom Florence, Kentucky -- a six-hour drive -- specifically for a 2022 Hyundai Kona N, and they made every mile worth it. From start to finish, Brad and Kevin were honest, helpful, and incredibly easy to work with. They communicated clearly before we even arrived, had everything ready for us, and made the whole process smooth and stress-free. There was zero pressure, just genuine effort to make sure we were happy and taken care of. If you're considering making a long drive for the right car, this is the place to do it. Huge thanks to Brad and Kevin for an awesome experience -- we'd absolutely recommend them to anyone looking for a great deal and great people in St. Louis!

Very helpful with recall and required maintenance. Many suggestions for upcoming maintenance.read more

If you need a new or used car, go to one of Suntrup's locations. Do not buy a car anywhere else…read more I recently decided I wanted to purchase an electric car. I was looking at the 2018 Leaf for myself and my daughter. I probably filled out 100 different information requests for 100 different dealers, but the response that stood out to me was from Adam Goldfeder. He sent me a video introducing himself. I ended up talking to him on the phone that night, and coming down a few days later. My credit situation wasn't ideal, as I am rebuilding from some recent setbacks. Every single dealer I talked to was promising a million things that I and they both knew they couldn't deliver, just to get me in the door. Adam didn't do that. He looked at the numbers and gave me an honest assessment and said he would do everything he could for us. If Adam tells you something, you can believe it. He doesn't employ dishonest or manipulative tactics to part you from your money. He is an absolute professional, who is genuinely concerned that everyone he works with get a car and a deal that they are absolutely satisfied with, from the car itself to the price, the warranty, and the payments. And he is absolutely dedicated to making that happen. He is truly exceptional. My daughter and I ended up not getting the 2018 model--it just wasn't going to work, even though they searched for every single rebate we could possibly qualify for. But, there was a 2015 Leaf on the lot in perfect condition--it's a one owner car that was a recent trade in with extremely low miles. Adam and the rest of the team worked like crazy to find the absolute best deal for us. They got us exactly what we wanted in terms of price and monthly payment. This could not have been a better experience. This dealership does everything that they can to ensure that the experience of buying a car is the best it can possibly be. Everyone we spoke with was just amazing. If you want to have a good experience and you want to be able to trust your salesman and your dealership, go see Adam Goldfeder at Suntrup Nissan. You will be so glad that you did.

We bought a 2021 Traverse in January 2025. Transmission is going out already. This is the second…read morecar we have purchased from them, but not happy this time around. We were offered a warranty if we drove it there every 3000 miles to pay to have the oil changed there during our working hours. With living over 250 miles away, we couldn't see putting 500 miles on it every 6 weeks or so and having to take off of work to do it because they aren't open on Saturdays. We asked if we could provide documentation to them that we were having it serviced at a local dealership and was told no. Lesson learned. Buy local.

Buying a car is typically a stressful, annoying and exhausting experience. I'd be lying if this…read morepurchase wasn't a bit tiring, mainly due to the dealership needing extra Insurance info that most dealerships hadn't asked for, but the experience was mostly seamless. We worked with Brendan Gilligan, and would be happy to do so again. He's a no-nonsense, straight-shooter kinda guy. There wasn't much negotiation room, which actually made the deal easy. This dealership isn't a strong haggling location, they price their cars competitively and can waive some fees. Jeremy in finance was great, got things moving very quickly and we were in and out of the finance office in under 10 minutes. It was the easiest finance experience we've ever had, he didn't try to sell us some insane warranty. James in detailing was great as well. They accidentally took off some tint from the sticker and offered to fix it for free. The dealership is clean and roomy inside as well, it wasn't the worst place to wait while the deal got approved. We would buy from here again, and are happy with the 2023 Honda Accord Hybrid we purchased.

The worst of the worst in every way. Spend your money literally anywhere else…read more For starters, the prices they advertise on the website are not real "those are the prices if you got all the possible rebates" it is literally impossible to get all the rebates, they don't stack. Despite this, I'm an idiot and still bought a car from them. 2 months after buying the car, they still hadn't filed my paperwork for me to make a payment, I had to call legitimately 20+ times to finally let them to get me to make a payment over the phone so it wouldn't be late on my credit. Speaking of credit, because they were so late, they ran my credit 4 times total! 4 separate hard inquires. They do not answer the phone. At all. I called 50+ times over 2 years and got an answer in the correct department exactly once. They also do not honor factory warranties! They "recommend replacement" and the part that they recommend is still in the factory warranty window. But they won't replace it under warranty. This dealership is the pinnacle of car dealership BS.

I had a wonderful experience with enterprise car sales, making me wonder why I had stopped buying…read morehere. My salesman's name was Bill. He was very knowledgeable and worked with me to get payments I was comfortable with since I didn't have a trade in. Even after the sale, he was still helpful. He gave me his managers personal cell number for after hours emergencies. I got a 2019 Elantra. I like the car and the service I received before and after the sale. Highly recommend.

Just bought a car from these folks at enterprise rent a car. The experience was smooth and…read moreprofessional. Their cars to choose from are all in great shape- all different kinds and price points. Ask for Lucy. All the folks there seem to be really nice though, but she did wonderfully for me. She offered me top trade for my car and then any issues I have with this car they have addressed and offered me a seven day buyback offer Which most dealers once you drive it off their lot that's it . I'm very pleased with the car and they have called and followed up just to make sure everything is going well. I will go back and refer all my friends too.

Sold my car to carmax. The price they offered was higher than what the dealer was offering on a…read moretrade in and the sale process went very smoothly. Would have given a 5 star review if they would have told me that it will take them 15 days to payoff the outstanding loan and I need to make any payments that come due between the sale date and the payoff date. If I wouldn't have checked with the lender I would have been hit with a late charge. Now I have to figure out how to get the over payment back when they do finally payoff the loan. (So beware)

I'm a fan of Carmax over a few experiences with the mega chain dealer…read more I took my 2013 Honda CRV in for an appraisal and was promised within 30 minutes a price. I dealt with Branden who was friendly and professional. The store itself was clean and inviting. In around 25 minutes I had an appraisal in my hand for more than I expected. The only thing necessary was to sign over the title. However I was not prepared yet. I would recommend them for the sale of your car or a purchase from their lot. They have always been fair to me.

Earl in parts spent over an hour for me looking for two little plastic floor clips for my…read moredaughter's 2023 Pacifica that were not clearly indicated on Mopar website diagrams. After he exhausted looking at the diagrams himself and tracking some part numbers that I thought could be the parts, he looked in inventory, checked service bulletins, asked the autobody department techs and supervisor, who also did some research, and finally went to mechanics who had come across the issue and had some new ones in their tool boxes. Absolutely amazing service. Thanks!!!!

Great experience they treated me with respect and were honest and straightforward on priceread more