I decided to patronize this business, Drop-off my Toyota for new tires to be installed and a…read morealignment. Well about 2 weeks after, a item was missing from my vehicle. So I reached out to location manager and he assured me that he would look into it and give a call, needless to say I never received that call. Also while replacing my front struts, I took notice my new inter tie boots were twisted. Of my experiences have wheel alignment, never before received this kind of careless service. Please see photos attached. I would think twice about this location for your automotive repairs.

This shop never disappoints. My wife and I have been taking our cars here for a little over 2…read moreYears. They are honest, reliable, and always fair priced. I requested an appointment for 4 new tires. Got in the same day. And had my vehicle back in less than 3 hours. This is the only shop in the area where they go above and beyond to make their customers satisfied. Would highly recommend

Was my first time there for auto repair. They were very friendly and they fixed my air conditioner…read more And the price was right. Will continue going there for help. Thanks again!

Went to Heilman Auto Service Center in Hatboro, PA on 6/26/26 for state inspection and emissions…read more They called around 11 AM saying my truck was done and everything looked good. When I picked it up later that day, I found a noticeable cut in the clear tint on my windshield that wasn't there before. The manager admitted they didn't realize it was tinted until it was too late, but never mentioned any issue when they called earlier. When I asked what they could do to fix it, I was told they are "not responsible" and that it's in state guidelines, but no proof was provided. I was told I'd get a follow-up call, which never happened, and they refused to give contact info for the owner. Very disappointing experience--poor communication and no accountability for damage done while my vehicle was in their care.

Everything they are the best I believe they're specialty is foreign vehicles they have worked on…read moreseveral of my vehicles. Never had a problem afterwards.

I highly recommend F & S auto. John is caring and very knowledgeable. I took my car there and was…read morevery impressed by the service I received. My car was repaired in a very timely manner which was great because it's the only car me and my wife have. If you need your car repaired and want it done right the first time, I recommend you take it to F & S Auto.

This place is great! Very knowledgeable, great prices and are not crooks. Very fair, communication…read moreis good. I will def use them again

I've been bringing my cars here for years...great quality work...always there when you need…read morethem...there techs are really skilled..right in the center of Hatboro....and they have loaner cars...can't say enough nice things about Dan, son Cameron and the hole staff is top notch..highly recommend

Worked with Calvin on a few issues, he corrected them and went out of his way to make sure…read moreeverything was right!! This is the only shop i would trust in the Hatboro area!

We came up to Philly and to visit a friend. We stopped by with some tire issues and the staff was…read morevery friendly and understanding. They got us out pretty quickly and back on the road too. Really appreciate the promptness and efficiency!

Good customer service very polite the prices are reasonable They try to accommodate customersread more

I've never had a problem having my vehicles serviced here. Love love love that you can schedule…read moreappt services via their website. Friendly staff and great service. I've been coming here for the past 3 years for oil changes and don't see a reason to have to go elsewhere. Happy customer. In and out!

Its 2019(almost), I moved to Fla, but I still love Dependable Auto…read more I was back in Hatboro visiting a family member and had a problem with my car. Dependable fit me in right away and fixed it quickly & affordably Its the way car service should be!!

WARNING!!! Shop is complete rip off guy says he replaces parts when u don't need them and he never…read moreeven replaces them in first place. guy Jim is a smooth talker be where of him also owner.

TERRIFYING. I used to go to these guys regularly, i.e. 3-4x per year. I stopped a few years back…read moreafter I had an odd experience, followed by a very dangerous and disturbing one. The former was when I went for my usual oil change. After it was done, the mechanic had me come right outside. He smiled as he gave me my keys and said, "Have a nice day." I pointed out that I hadn't paid yet. He grinned and said, "Oh, there's no charge." I was confused but when I asked if I could at least give him a tip, he smirked and said that would be "acceptable". I wasn't sure if it was a shakedown or not, but I gave him a $20 tip (it was much cheaper than the $75 I typically pay) and went on my way. In retrospect, I think this guy and his friends may have been playing games. I suspect the manager was off and they were doing oil changes for free and taking tips. When I went there a few months later, the same guys were there. This time, I was charged. After I left, I noticed my vehicle - on and off - was making an unusual humming sound. It was like a vibration. I couldn't figure out what it was, until a few days later, when the left rear wheel of my SUV suddenly CAME OFF AS I WAS DRIVING! Luckily, it was in a relatively quiet area, so I was only going 30, and I was going slightly uphill. I managed to pull over without crashing. The rear wheel was at a bad angle and was locked up. I had my SUV towed to my usual mechanic and he told me someone had deliberately loosened all the lug nuts on that particular wheel ("Someone was messing with your vehicle" is a direct quote). The sound and vibration were from the lug nuts coming off, and the wheel followed. I was livid. I could've been KILLED. Thank God my daughter and her friends weren't in the car. It made no sense. We live in an upscale area with garages and no crime. The only place that had access to my vehicle was Jiffy Lube, and the noise stared shortly after I left there. I calmed myself as best I could and called their corporate office. I spoke to a woman and told her everything. She actually had the nerve to make it sound as if it was my fault for "going along with it". This confirms my suspicion that this kind of thing was happening. With no justice to be found at the Jiffy Lube corporate office, I called the actual location a few days later and spoke to the manager. He told me he'd just started there, and that the entire crew that had been there had been fired. I reported the matter to the police, who weren't sure how to proceed, but they said they'd check their reports and complaints to see if there had been any similar incidents that had taken place. The only thing that I can figure is that the guys who were giving away "free" oil changes got ratted out by a suspicious customer. They assumed it was me and decided to retaliate. They were wrong. Needless to say, I am NEVER going to that place ever again, and Jiffy Lube better start doing background checks on the people they hire.

I went in for a basic oil change. The service gentleman came out and said my brake fluid needed to…read morebe changed, but he wanted to know if I wanted it because he was already up to $317. What?? This would be an additional $119. Because I am a woman and not an intimidating one, I tend to have this problem at Jiffylubes, so I quickly got my husband on the phone because people like this require a man's voice to not take advantage of customers. When I got in the car I immediately noticed a pile of leaves and trash in my car that was NOT there before. They are on the dash board as well as the floor. The service that I paid for included vacuuming. Not only did that not happen, but it is much worse than it was when I took it in. About an hour for all this. Now I have to go vacuum out my car.