Great place to buy a vehicle. I've bought 3 of them from Steve Buffum. I had no problems with any…read moreof them. He is very honest and easy to deal with. Very nice person with great cars. Stop in you won't be disappointed.

From the owner: Established in 1998 Marlborough Auto Sales in Marlborough, New Hampshire is a family owned &…read moreoperated business. Clean, inexpensive, state inspected automobiles are for sale. Stop in or call today.

Sales department is awesome, service department not so much. Every time I go get something done to…read moremy CRV hybrid they say I need something done to my brakes, last time it was turning my rotors because they were "pitted", and this time it was " your state inspection is going to fail unless you get your brakes greased" I've come to the conclusion that brake work is a easy way for them to make money because it cost them nothing. I think I'll be bringing my car elsewhere for my service needs. I really wanted to like them because the sales dept was so great! UPDATE: you can't make this stuff up, after receiving my engine and cabin filters in the mail, I went to change the engine filter as recommended and one of the bolt on the filter housing cover was broken and the soft engine cover was cracked, this is unacceptable, how does a "certified" mechanic do this and not one replace the part he broke or at least explain and apologize?

My initial impression of this dealer stood out because of Catherine, their internet sales manager…read more She was a model of efficiency, immediately providing me with all of the information I requested. Catherine was like that ideal server in a restaurant who is there whenever you need something, completely attentive, yet not hovering or high pressure. She was completely transparent and thoughtful. I also was impressed with the knowledge and thoughtfulness of another staff member, Cody. I can't vouch for the management or service departments because I wound up choosing to buy a car from another dealership but these two staff members definitely put Honda of Keene's best foot forward.

I recently leased a 2026 Toyota Camry LE AWD from Toyota of Keene (NH). Ryan McCullock made the…read moreprocess easy, straightforward and painless, and with humor, too. I've had an excellent experience here. My son has since then also leased another similar Camry. Top-notch crew here.

I am sharing my experience so people planning on dealing with this place can be aware. I made an…read moreappointment to test drive/purchase a truck. I took a half a day out of work and started to drive to the dealership for my appointment which was over 100 miles away. When I got 3/4 of the way there, they called me and said a "walk in" was inquiring about the truck. They ended up selling the truck to the other person. I lost a half a day of work and drove 150 miles for nothing. Buyer beware.

I was Pleasantly surprised the ease of Test driving and buying a car at Nissan of Keene. My…read moreSalesman Chris Cavaleri is Fantastic. Very Knowledgeable and very honest. I Highly recommend if you are looking for any Vehicle reach out to Chris, and he can help you with all your needs. Nissan of Keene was a great experience. Check them out. Patti DiTomaso Happy Customer

The service department people are rude and disrespectful. My daughter had her car break down and…read morethey couldn't do the repair for over 5 weeks. They had no loaner for her and she had to rent a car for work. Within the past 17 months she has had this vehicle, in for the same repair. Now they emailed her and told her they no longer will do business with her. The car is still under warranty and they haven't fixed it correctly yet. Just saying...

Worst car repair experience ever…read more Had to spend an extra $600 at VW dealership to correct Cheshire's mistakes. They used the wrong springs for my Jetta. The car was literally 5 inches taller in the front. My husband jokingly called my car the 'mini SUV' when he saw it, because it looked so awful. There was a large gap between tire and wheel well. My car felt completely different, clunky and stiff. They charged me $1,091 to 'fix' my car. I brought my car back, and spoke with the mechanic. I showed him the issues and told him he did something wrong, and I was guessing he used the wrong parts. He said the parts were 'new' and it would 'settle. Wait, what?! I brought my car to the Volkswagen dealership, and asked them to look at it, since Cheshire had messed it up so badly. Dealership told me that Cheshire used the wrong springs. How could they not have noticed how they made my car look, and how it handled? Also, when I first left my car for repairs, they didn't fix anything. I needed my car back, and I asked if it was safe to drive. Was told it was fine. It was not. I had to have my car towed because a large piece of spring snapped off. Another serious issue: They used the wrong oil in my Turbo engine. Their error could have ruined my engine. Ended up bringing car to dealership, to fix mistakes. Because of Cheshire's errors, I spent an additional $600 in labor. In total, I spent $1,691 on this repair. I told Dale I would be writing a review and sharing photos of their work. He said that was "threatening". He then told me there would be "retaliation".

Great shop! They are always fast and reasonably priced. They have taken good care of our Subarus,…read moreand despite the name they also do great work on my domestic truck.

Walked away from the purchase feeling good about the trade, and a week later service was a really…read moregood experience.

Let's start by saying our sales rep Courtney was an absolute rock star taking time to answer any…read moreand every question we had even before we drove up to physically see the vehicle. Once we went and looked at the vehicle she continued to show what separates her from most cars sakes people. Then it came time to sign and purchase. We paid cash so no loan l. We still had to finalize the purchase through their finance department... this is the reason for the three star review. Trying to push us to purchase extended warranty that er had zero interest in due to us modifying the jeep almost instantly and being more than comfortable working on vehicles. The word no was not what he wanted to hear m. To the point that after the 8th time saying no, we contemplated walking away. His mannerisms also had my wife feeling rather uncomfortable (if you know her you'd understand how rare that is) The only reason we continued with the sale was the work that Courtney put in. When we need a vehicle again we will reach out to her but certainly would not sit with the same person to finalize it and would certainly have a lot shorter leash when it comes to walking away. Had potential to be a 5 star review....

The service department will rip you off. You will need to record your conversations with them to…read moreprove their duplicity. The management will let you know your worth when they hang up the phone on you. Horrific experience.

Had a very frustrating experience working with this dealership. I agreed to purchas a car remotely…read morethe same day I called in, to have shipped, and the problems began right away. I provided my address and loan amount that I was looking for, and they sent me a cost breakdown. On 2 separate occasions, I let them know that the information on both was incorrect. Still, it showed up that way when they had to mail the paperwork to me via UPS. When I told them the address was wrong, they mailed it out again finally updated, and when I got all the paperwork back to them, they let me know that they forgot a form. All of these caused needless delays in the process that was pretty urgent for me. When I wired the money, I was given the wrong Business name, such that my bank would not accept the transfer online. I had to call my bank and explain the situation to them, where they corrected it, but this was after I was assured the incorrect name was accurate. On multiple occasions, I requested phone calls to talk through the process, and was only replied to via text. The several mess-ups and delays on their end were a head scratcher, and I am still waiting on my car over 3 weeks after agreeing to purchase. On top of it all, there was seemingly no contrition for each misstep along the way. I was pretty taken aback by the customer service experience, and constantly needing to track them down. Here I am, waiting for my car one day after the estimated arrival still with no firm date. The experience may be different in person, and I understand mistakes happen, but I would suggest buyer beware if you are not physically walking in to purchase a car on the lot today. I shared this frustration with them - of wasted time, of having no transportation access, and generally timeline uncertainty over something I was excited for - and finally received a call 20 hours later. I asked whether any concessions could be made for any extras at the very end and suggested floor mats, but was told no. I am still excited for the car, but it put a damper on the experience when you're waiting for weeks, without transportation, and don't feel like you're being given the time of day after they take your money.

My budget for cars and car repairs is very limited, so I was discouraged back in October 2025 when…read moremy excellent local repair garage declined to take on a diagnostic and repair deep behind the dash of my trusty 2014 Impala. He suggested a dealer would be better equipped to handle dash-related work. I dropped by the smaller of two Chevy dealerships near me, Walier Chevrolet in NH. The more senior of the gents at the service dept office right away knew my car's issue - disabled climate controls characterized by minutes of a loud drumbeat banging behind the dash whenever a door opened or the heat or A/C setting was changed. I was given a wide ranging cost estimate with my appointment for dropping off the car. To my relief, Walier was agreeable to letting me limit what I'd be able to spend if the problem turned out to be a worse case. The result: They had the car for 1 overnight (to obtain the needed parts) and they performed a perfect repair. The work was completed on schedule at a cost within my dollar limit. When dropping off the car I had the opportunity to meet Mr. Walier, the founder and patriarch of the dealership. He took time out of his busy day to give me a lift home - unexpected, but very appreciated! As a small business owner, I value small businesses. In contrast to larger car dealers with many locations, Walier is human-size dealership with a very nice team. My pleasant, down to earth customer experience was very positive and something other businesses can learn from. Next time I need another vehicle, I'll return to Walier!

Not even one star! No response when I was told I'd receive one. Just awful customer service. Do not…read morebuy a car here!!