Kelly and Bill and rest of the crew are great. Moved here a couple of years ago and have been…read moresatisfied with all the work done. Everything from brakes, inspection, oil change and more difficult work has been done professionally and at a good price. I have never heard a bad thing said about Dave's. They will see me again. Tom C Marlborough, NH

I went here to get my fiancé car inspected so we could go to his cancer treatments as need be as me…read moreand him are 19 & 20 without him working me working three days a week just barley getting by and so i could be with him at his appointments to make sure he's alright they failed us and took my money may have been $45 but still bullshit about how we also have holes and crap in our manifold and exhaust you quoted us over $1000 for PIN NEEDLE SIZE HOLES and to fix the e brake and a damn headlight mount the two things that bother me is quoting us that much and the fact u guys took a good hour and a half looking at our car really must have used a flash light and micro scope to find that ONE WHOLE NOT TWO

STAY AWAY!!!! I went…read morein during December to get an inspection, and put two snow tires on. They took the appointment and then called me ten minutes later to say they are not allowed to put put two snowtires on, I would need to buy four new tires from them. I said to just do the inspection. They callback a few hours later to say that they snapped a lugnut and that I needed new struts. It would cost $1800 to pass inspection. When I said I would not be replacing my struts, they charged me for the broken lug nut. On top of the dishonest service I received, when I arrived to retrieve my vehicle - they lost the paperwork. I took my car somewhere else and got the two snow tires put on, the struts replaced, and a new inspect for $900. Total scammers.

Convenient appointment, comfortable waiting area. Free total assessment of my car and specifically…read moreto my engine light. Part delivered in minutes and complete print out of all the care done on my car.

Screwed over again. Bought a car with undercoating service ( not cheap) and suddenly they are no…read morelonger using that company but can't refund the service. Didn't want to get another car through them but hubby said they are local and stand by their cars BS! the next purchase was worse with a car that had been in two accidents and a laundry list of items needing repairs that they didn't disclose- brought the car back 2 days after purchasing with the $2000 repair list and they are saying they can't do anything.BUYER BEWARE!! It is hard to avoid this family of dealerships because they run the Keene NH area. I would seriously look elsewhere because they are definitely not a good local neighbor who care about local services, they are a typical dishonest car salesman with a reputation that's getting worse everyday.

Just had first oil change and tire rotation on my 2026 Toyota tundra. I was informed that it would…read moretake a maximum of an hour and a half. It seemed like that was a very long time for just an oil change and a tire rotation, but I went along. Turns out it actually takes two hours and 15 minutes which I find incredibly frustrating especially when they know I'm waiting. Why schedule an appointment only to have the vehicle sitting for an hour before they even start. The people are definitely nice but the system they use is terrible. Do better Fenton Toyota!

I have been a long time Nissan of Keene customer. I can't say enough good things about this…read moredealership. The customer service is phenomenal. The service department is amazing. You can schedule service online. If you need service and can't wait, you can get a shuttle to work and picked up after work or they'll give you a loaner vehicle. They have a video inspection that they do when they inspect your vehicle they send to you via email and text that is wonderful. If you need anything at all, you just have to call them or email them. If they don't have the vehicle you want, they'll get it for you from another dealership (do not go to another dealership!). My husband was a Jeep guy and just bought a Titan - just because of the way the service department has been and, of course, through my longtime love affair with Nissan vehicles. He's driven my Altima, so he knows the drive is awesome as well as the technology you get in the vehicles. My friends are jealous of the technology, which makes me laugh. Buy Nissan! Buy it from Nissan of Keene!

Because we were a bit desperate for a vehicle and it was Friday afternoon. being from Mass. I…read morerelied on the dealer for getting me my registration. One salesman said I could put my plates on right there. A second salesman convinced me if we financed, we could take the car that day with a temporary NH license. He said it would be taken care of Monday. The following Wednesday my insurance agent was unaware of the details un till I gave the dealer his contact info. I was told my registration on Monday a week later. It was mailed That Wednesday. so, it took a full two weeks to receive my registration. We purchased the undercoating package at the sale and on inspection today when getting home from our appointment, I found it was an incomplete job,"RIPOFF"! Even the original detailing was poorly done. I may have forgotten something but that tells the story.

Worst car repair experience ever…read more Had to spend an extra $600 at VW dealership to correct Cheshire's mistakes. They used the wrong springs for my Jetta. The car was literally 5 inches taller in the front. My husband jokingly called my car the 'mini SUV' when he saw it, because it looked so awful. There was a large gap between tire and wheel well. My car felt completely different, clunky and stiff. They charged me $1,091 to 'fix' my car. I brought my car back, and spoke with the mechanic. I showed him the issues and told him he did something wrong, and I was guessing he used the wrong parts. He said the parts were 'new' and it would 'settle. Wait, what?! I brought my car to the Volkswagen dealership, and asked them to look at it, since Cheshire had messed it up so badly. Dealership told me that Cheshire used the wrong springs. How could they not have noticed how they made my car look, and how it handled? Also, when I first left my car for repairs, they didn't fix anything. I needed my car back, and I asked if it was safe to drive. Was told it was fine. It was not. I had to have my car towed because a large piece of spring snapped off. Another serious issue: They used the wrong oil in my Turbo engine. Their error could have ruined my engine. Ended up bringing car to dealership, to fix mistakes. Because of Cheshire's errors, I spent an additional $600 in labor. In total, I spent $1,691 on this repair. I told Dale I would be writing a review and sharing photos of their work. He said that was "threatening". He then told me there would be "retaliation".

Great shop! They are always fast and reasonably priced. They have taken good care of our Subarus,…read moreand despite the name they also do great work on my domestic truck.

Fast friendly service. Took me before my appointment time. Personally came to tell me my Tacoma was…read moreready and charged me less than the quoted price. My service rep was fantastic, I highly recommend them.

I am sharing my experience so people planning on dealing with this place can be aware. I made an…read moreappointment to test drive/purchase a truck. I took a half a day out of work and started to drive to the dealership for my appointment which was over 100 miles away. When I got 3/4 of the way there, they called me and said a "walk in" was inquiring about the truck. They ended up selling the truck to the other person. I lost a half a day of work and drove 150 miles for nothing. Buyer beware.

Best car buying experience From sales to finance to the GM…read moreCody, Tiegan, and Eric made the experience pleasurable, quick, and easy Traded in a vehicle and left with another Excellent experience Highly recommend all at this dealership

Sales department is awesome, service department not so much. Every time I go get something done to…read moremy CRV hybrid they say I need something done to my brakes, last time it was turning my rotors because they were "pitted", and this time it was " your state inspection is going to fail unless you get your brakes greased" I've come to the conclusion that brake work is a easy way for them to make money because it cost them nothing. I think I'll be bringing my car elsewhere for my service needs. I really wanted to like them because the sales dept was so great! UPDATE: you can't make this stuff up, after receiving my engine and cabin filters in the mail, I went to change the engine filter as recommended and one of the bolt on the filter housing cover was broken and the soft engine cover was cracked, this is unacceptable, how does a "certified" mechanic do this and not one replace the part he broke or at least explain and apologize?

Horrible: Waited 13 days for my car to be finished. The issue was a software malfunction (see…read morephotos), so significant that I could not drive the vehicle (note warning). They could not duplicate the problem but charged me $185.00 (labor) and never addressed the warnings during the software malfunction. Their diagnosis: car needed a new battery. Picked up car on day 13, and the interior smelled like a dead fish. I don't believe their claim that they drove it because how they didn't smell that awful aroma is beyond my comprehension, and the Tire Pressure indicator was on - what service dept would say the car is ready with that concerning warning indicator and awful smell?? The invoice stated my car was black (it's blue). The communication was poor, I was sent to voicemails with no return calls; promised call backs within 10 min and 90 min later I had to call them back. Jeff claimed to have called, but my phone indicated otherwise. My last phone conversation was with Portia - she rudely huffed into the phone. Evan had said to call if I needed a loaner, but when I asked Jeff , he said would connect me with a rental car. Not a quality place by any means; nor are they accountable to their lack of service. I picked the car up, and after 13 days, they gave me a coupon to their own car wash - wow.... didn't have time over 13 days to wash it for a customer who only bought a battery? The reviews show how the new buyers love the dealership; the owners are treated with disrespect. They just don't care.

Right from the very start of my buying journey I was in touch with amazing staff who helped me with…read morethe financial process to the buying process. Dave Cox is a great salesman--totally felt like my concerns/questions were taken seriously! Would definitely return.