The owner, Gary was nice at first. He took pictures with his phone of scratches on my bumper to be…read morefixed.. turn around would be 3 days. He said he will send the estimate to my email. I waited 5 days and followed up. Now 10 days later still no estimate. I called and he said, he got really busy with estimates to do and told me to go somewhere else. He basically put other vehicles before mine. Bad business!

Kudos to Queen City Autobody! My old Impala needed bodywork to fix rust and holes. It was worse…read morethan expected, needing fenders and rocker panels on both sides but was well worth fixing as it had low mileage. Gary and his team did a fantastic job including my very difficult to match Laser Blue paint and he even buffed out my old, cloudy headlights. The quality was excellent as well as the turnaround time and the price was far more reasonable than I expected for the amount of work done. Thank you so much Gary! You did a fantastic job!!

I am not a review person. Usually not worth my time but this experience was really bad. Not the…read moreplace to go if you are particular about your vehicle. I was referred to this shop by a friend and had heard good things but left extremely disappointed. Communication was sub-par throughout the long drawn-out process. Upon getting my vehicle back there were a number of concerns: 1-Door was replaced as part of the repair. New door was not aligned very well, and it did not look like it was fully closed when it was shut properly. 2-Trim pieces/rivets were not fully installed properly 3-Interior was a disaster. Grease/dirt was everywhere on the interior of the affected door panel. Grease on headrest and seats as well. Rear seat was filthy and covered in sand. It was clear that the exterior trim pieces were removed from the car and stored on an unprotected rear seat (this is mid-winter so everything on the exterior was coated in sand/salt). 4-Door handle was not recognizing the remote for the keyless entry. 5-Exterior badge was reused and already starting to peel off of the new surface. 6-After the first hand-wash I could see tape residue all over the exterior of the car. I am guessing they either used poor quality tape or the tape was left on the car much too long as they completed the process. There was a badge that was not available at the time of the original repair, so I had to bring the vehicle back in to have them install that badge on the door when it finally came in. Once installed, and the car was hand washed, I could see egregious swirl marks on the door in that area. My guess is when I brought it back in (again in the winter) they simply took a dry towel and rubbed the area (sand & salt included) clean. Either that or their wash mitt/brush was covered in sand. Unbelievable disregard for the paint surface they had just repaired. Looks awful and spans the entire bottom half of the door. *Of the original 6 issues above, the shop handled #1, 2, 4 & 5 to my satisfaction when I brought them to their attention. I did not mention #3, #6 or the swirl marks gouged into the surface as I would not trust them to do an adequate job in rectifying the situation and would rather not have them touch my vehicle more than necessary. All-in-all a very disappointing trip. Don't trust them with your car unless you truly don't care how well the repair is completed.

Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

Hope I never have to use an autobody shop, if I do this will be the place. They did all the work…read morefrom having a rental for me and pick up when I was done using it. Work was fast and well quality work. Perk was detailing the car and paint touch up on some scratches that were not related to the accident.

The Body Shop is under new ownership. I must say the quality of work hasn't changed and if…read moreanything it may have improved. I've been dealing with Jimmy (previous owner) since he was on the West side and never was disappointed. The new owners are great to deal with and i highly recommend. A+++

These guys are perfectionists. They have repaired self inflicted damage to our Volvo twice in three…read moreyears. Their operation is smooth. They work well with insurance company to minimize headaches for the customer. The car was spotless both times that we got it back. Ray, the owner, is hands on, and definitely a car guy. Being a car guy myself, I appreciate that. Shout out to Mike for making the whole process smooth. Total professionals.

Had rocker panels and front fenders repaired as they were rusted out badly on my 2010 Ford F150…read moretruck. Can ONLY say...EXCELLENT! EXCELLENT work by professionals. Highly recommend.

HONEST !!!!!!! Mechanic , that does awesome repairs !!!! Dan…read morehas been working on my cars for several years during the season each year we are up from Clearwater Fl. , VERY REASONABLE !!!!! Steve Harris

Dan is the most honest, hardworking mechanic I have ever dealt with. I have given out his business…read morecard with highest recommendations many, many times! I'd never take my Honda anywhere else! He also works on Subarus and Toyotas!

Updating all my prior, amazing reviews with a new one! I've been going to Jeremy since moving to…read moretown 13 years ago. He does my repairs, inspections, oil changes, tires and all other aspects of maintenance. He's done this for 6 cars in my home and all with impeccable care and service. His rates are incredibly competitive and he's thorough. He's also a great member of our community! I wholeheartedly recommend.

Jeremy knows his stuff. He swapped transmissions on my 69 Camaro and did a whole host of other…read morethings. I'm very happy with the results. Trust him with your classic. Highly recommended.

Mark was so honest. I was looking to buy a car, and he could have guided me to a vehicle that…read moreneeded a bunch of repair, but he was honest. I would recommend stopping by his place for service or a purchase.

Jim has done a few motorcycle and passenger car safety and emissions inspections for me. Fair…read moreprices, clean shop, and friendly staff. Highly recommended!

Mechanic missed a step during tire changeover. Called to ask them if I could drop in with the car…read morefirst thing or end of day for them to tie the TPMS to the car, which I paid extra for them to do. They refused a drop in and gave an appointment for three weeks away. It's a ten minute job and it's unreasonable to make someone wait three weeks when they've already paid for the work.

Wow! Traveling from Maine to Ohio in our Class C RV on Mercedes chassis. We had a parking brake…read moreissue tied to multiple fault codes. Called and John told us to come in. He did a code read and cleared the old codes. We needed further work and he sent us on to another business to help us. Friendly, helpful.