Had front end damage on my 2012 Jeep. Looks brand new. Kevin kept me up to date on any delays in…read moreparts. Great Customer service.

This so called "man" left myself a women stranded at 2 am,…read morealone In A dark parking lot.... My car wouldn't start only needed to be jumped. I asked for him to please help me i did not have any cash on me at the time he wanted to charge me $125 to come jump my car...and says to me "well if you need me call".. are you serious!!. I couldn't believe it. So I said i do need you that why I'm calling but you wanna charge me $125 to jump my fricken car. Some people actually say this place has "fair pricing" SMH LMAO never again will i call this place..

I could not possibly recommend Nate and BtB any higher. He helped me with two accidents within 5…read moremonths and supported me every step of the way. He negotiated directly with the other insurance companies and got me my car back months sooner than any other auto body place in the greater Concord area. The car looks fantastic after $15,000 worth of work to the front and rear ends. Nate went above and beyond after the fact and took care of a problem I had with the car that might have been the result of work his tech did. He did this willingly and was happy to make things right. The best of the best.

I side swiped my car in Early December. I called all over the Concord, NH area to gather estimates…read morefor the total to repair the damage and was met with huge prices. Bumper to Bumper is affordable and doesn't price gauge you and your insurance company unlike a few of the other places I called. They fit me in the day I called and it was fixed in a week or so They did a great job keeping me updated and sent pictures of their progress. Totally recommend!

I hate to admit this... but I've had my fair share of accidents…read more Concord Collision aka Key Collision has fixed my car every time, and in the event that I need my car fixed again... this is where I'll be bringing it! The staff is incredibly kind, they make the process so easy, estimates are quick, the repairs look incredible & they even help you with your rental when you drop off and pick up. If I could give them a 100 stars I would!

Returned vehicle with a lot of water in fuel tank. Probably due to open cover. No damage, but it…read morewas irritating.

I have been a repeat customer of Unfranchised, S. Main st. location. Because of the…read moreprofessionalism, and work quality of master mechanic, Chris. No matter the problem with a vehicle, this guy can fix it. He also, takes the time to explain the problem, and gives his diagnosis, he doesn't move forward without the customers okay. He's honest, and knows all aspects of moving vehicles. Got a car or truck probKen?.. take it to Chris at Unfranchised.

After years of coming here, I'm no longer bringing my vehicles to the Main St. location. They knew…read moreI did a majority of my own work and never talked down to me. Gene was always thinking ahead and even thought to take a look over my fiancée's car for her upcoming inspection even though we had brought it in for diagnostics. He gave us enough heads up and saved us a ton of stress. However, we've recently noticed a shift in their quality that has left us saddened and frustrated. We brought my older vehicle for a pre-inspection that was supposed to last the afternoon. They came back with the news that I shouldn't drive the vehicle in its condition, and I agreed for them to do the work so I could have my car back the next day and not have to worry about it. After I received the call that my car was all set, they called again and said that another part had broken. This part was in the same area that they had been working in, and they claimed that they had not noticed it was failing. After three stressful days of rearranging our schedules to accommodate them, we will be seeking a new mechanic. In their own sign's words, "The bitterness of poor quality remains long after the sweetness of low price is forgotten."

Totally incompetent. The tow truck driver towed my volvo hybrid suv without a flatbed and damaged…read moremy windshield in the process. When I started the car after it had been towed the instrument panel lit up with all these alerts. I had to spend $1500 to repair the damage. Don't ever let these people touch your car.

Not impressed with horrible customer service and management. I've worked…read morein Customer Service 20+ years and never in my years would I judge someone on where they live whether they could afford service. Not to mention its illegal to attach a running vehicle with SOMEONE IN IT! I will never give service to these people again. This isn't just car repair etc.; customer service should be number one while working with the public!

Complete Auto is fast, friendly, fair priced and they explain what they are doing as well as being…read moregreat at their job. They have a wonderful waiting area inside and a seating area outside. Absolutely love them

Wonderful service. Staff was friendly and knowledgeable. Quick service as well and great pricing.read more

Henry's collision center just fixed my car and they did an amazing job. Not only is the work…read moreimpeccable the car came back cleaner than when it went in. I would 100% recommend this place to anyone who needs car work done. They keep you informed every step of the way.

The whole process was 5 star. Henry's has a professional staff that makes having to deal with an…read moreaccident a lot less stressful. They also work with the local enterprise rental car so you can pick up and drop off the rental car at the repair shop. The whole process is seamless.