Amazing, clean, delicious and kind people! Definitely come here. I recommend the Mac and cheese it's out of this world. And the slushies and shakes always hit the spot. read more

The food was salty. The service was missing. Absolutely no customer service for new or returning customers. I ordered 18 piece bites, and I had to pay for one ranch. Which is okay (not really) but when I saw they had reaper ranch, I wanted to try it and the cashier said "you'll have to buy it". I asked if she can provide it free so I can try it and buy it next time I return. She said "if you don't like it, i don't know what to tell you". I don't mind buying one or all the sauces in the world. But if I was providing great service, I'd do a one time thing. What was even more shocking was that we went to the other Dave's off Tippecanoe and they gave me all the sauce in the world. Ranch, reaper, Dave's, etc. without hesitation. While waiting, a customer came back and got his money back because his food was waaaaaay too salty. They gave him a refund and threw away the food. With no consideration for the inconvenience. You guys here are a hot mess... if you're going to run this place like a five star restaurant, then make sure your customer service level is in par with that. Las time I come here. I'll be sure all my friends know what they're getting into before coming. BEWARE TEAM ELITE!!! Management lacks experience. I forgot to mention you can't mix and match flavors when you order saucy bites. wth? lol THEY ALSO PRIORITIZE ONLINE ORDERS BEFORE ACTUAL DINE-in CUSTOMERS. read more

Dave's Hot Chicken - Michelin starred restaurant- said no one ever. - Chicken Shop Near Me - Highland, California

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Whoever does the staffing here should be fired immediately. I don't know where they found these employees but they're all insanely terrible. We decided not to go to the one is SB because it was busy and there's a reason this location never has a wait it sucks. I came in the girl at the front register was on her phone and didn't acknowledge me finally I got tired of waiting on her to get off her phone and I told her I was ready to order since she was clearly not going to ask me. Katalina was her name she remained rude the entire time. I was trying to ask her about the spices on the new mozzarella sticks she had no idea what was going on, didn't know pricing and just wanted to get back to her phone which she did do the moment she was done taking my order. The food came out the chicken wasn't hot there was 1 shred of Cole slaw on my slider and I had to keep going back up to ask them to fix it. My sister ordered the buffalo fries there was four of us she gave her one fork and took almost 10 mins to acknowledge us when we asked for another fork. Our mozzarella sticks came out cold the cheese wasn't even melted and at this point we just wanted our money back which she also ignored us forever for. She didn't know how to process a refund and we were there for over 10 mins waiting for her to figure it out. This was such a poor experience from the food to the customer service. If you want Dave's hot chicken do not go to this location. read more

I visited Dave's Hot Chicken in Highland, CA tonight and placed my order at 9:46 PM with Dayana. From the start, I felt rushed at the register even though there was no one behind me. About one to one-and-a-half minutes after placing my order, I went back to the counter to ask if I could cancel the chicken strip and switch to the 10-bite meal. Dayana seemed confused and said the order couldn't be changed because they had already started it. This was around 9:49 PM. What was frustrating is that my order wasn't actually called until 10:05 PM, nearly 20 minutes after I initially ordered. Given that amount of time, it didn't make sense to me why such a small adjustment couldn't be made so soon after payment. It felt less like a system limitation and more like an unwillingness to make the change. When I got home around 10:10 PM, I realized the food wasn't hot; just warm. After waiting 20 minutes, I expected the food to be fresh and hot. I also noticed Dayana sweeping the main area while waiting, which made me wonder if my food had been sitting out before being handed to me. I'm disappointed overall. I hope this can be taken as a coaching opportunity; sometimes making a quick adjustment can go a long way in improving the customer experience read more

Dave's Hot Chicken - My purchase receipt and the tag for the completion of the meal. - Chicken Shop Near Me - Highland, California

I am writing to express my concern regarding a recent experience at the Highland Dave's Hot Chicken location. My grandchildren visited the Highland store using complimentary Dave's Hot Chicken cards that had been provided to me by the Lakewood location. Unfortunately, their experience was very disappointing. Ana, the General Manager at the Highland store, refused to accept the cards and implied that they may have been stolen, stating that the cards were not signed and could not have been obtained otherwise. To clarify the situation, I contacted the Lakewood location and spoke with Kylie, who confirmed that the cards should be accepted. I then followed up with the Highland store and spoke again with Ana. During this conversation, she remained dismissive and repeated her assertion that the cards might be stolen due to the lack of a signature. I found this interaction to be unprofessional and inappropriate, and both I and my grandchildren felt offended by the implication. I believe this situation could have been handled with greater courtesy and a willingness to verify the issue rather than making assumptions. I hope this matter can be reviewed so that future customers do not have a similar experience. Sincerely, Claud read more

I always see a line at Dave's Hot Chicken and finally decided to try it to see what the hype was about. Honestly, I was pretty disappointed. I got the small top-loaded fries and it only came with three pieces of chicken, plus the fries were cold. The flavor was fine but nothing special. I also tried the mac and cheese, and it just tasted like boxed mac to me. Maybe it's just this location, but I wish there was a 1.5-star option--doesn't quite deserve one star, but definitely not two. To make it worse, my order took forever and there weren't even that many people there. Oh well, at least I tried it. read more

Dave's Hot Chicken - Small Small Top Loaded Fries - Chicken Shop Near Me - Highland, California

First time trying Dave's hot chicken. The food was great no complaints about the food. The customer service on the other hand was terrible. No one makes you feel welcome ! The staff look miserable, I went up there to ask for a fork and no one greeted me a young lady looked back at me and turned back around without saying one word. So I just went back to my seat. Then I had to go back up because I needed a box and I was standing there once again, finally I asked her for a box and she didn't look happy went to the back and got me the smallest box ever that fit one tender I just threw the food away . I was so over it. I will never go back to this location but I will probably give another location a chance because the food is great. read more

Had Dave's hit chicken for the first time and it was delicious. The chicken pieces are thick and juicy even though they're fried. The pickles and sauce just add to the overall flavor. Definitely returning! read more

Dave's Hot Chicken - Daves Mini Sliders - Chicken Shop Near Me - Highland, California

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Decent location. Nothing special. I love the location though. Next closet one was in a very industrial center of SB so this location is prime & close to Redland's mountain grove & citrus plaza so it's good. Clean & bright location & service was okay. Nothing special. & food was good. Still better than raising canes too so. read more

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Food was good. Wonderful customer service. It was very clean They were fast with our order. read more

Dave's Hot Chicken - Our lunch - Chicken Shop Near Me - Highland, California

The best location for Hot Chicken! Helpful, friendly staff and the best location! Great environment and easily accessible!

Great service and hot chicken, I prefer mild, it's still pretty spicy. Good sauces. I like Dave's sauce best. I haven't been on Yelp in years to review anything at all. But the young man working the counter was so kind, professional, polite and attentive that I had to come on here and let it be known. The young work force these days always seem to have a low vibe and just getting through the work day attitude. This young man Ruben V. (name on receipt) he should be an example for all employees. Keep him and take care of him. He's gonna be a Regional manager one day. read more

Went here for the first time. The food was amazing! The service was awesome! The ambiance was great! Decent parking, kind staff and super clean bathrooms! Im definitely coming back! So far this is the best chicken I ever had, good job you guys! read more

Our family of 5 LOVE Dave's Hot Chicken. Stopped at this location on our way to Palm Desert. The food was fresh and delicious. Service was great! Very sweet girl working the front. The inside was clean and fun! Highly recommend this location. read more

Dave's Hot Chicken - Dave's #2 2 Sliders w/ Fries Dave's #3 1 Tender & 1 Slider w/ Fries Dave's #4 1 Slider with Fries Regular Top Loaded Fries - Chicken Shop Near Me - Highland, California

Food is really good but man these people are slow. I walked in and it didn't look that busy and it's been 50 minutes and I still don't have my food. There are a lot of people with online orders but still this is absolutely ridiculous. I think everyone there is stoned or something. This place suuuuuucks read more

Amazing spot! Its delicious and the staff are super friendly. The restaurant is very clean and welcoming. Will definitely be returning. read more

Dave's Hot Chicken - Front - Chicken Shop Near Me - Highland, California

This place is awesome. Great chicken great service thanks Ruben. I order a slider with loaded fries .. don't forget the honey Good music read more

Very nice upon arrival. Place is clean and smells good. Easy parking, super clean tables. Check in with yelp get a free drink is nice. read more

Dave's Hot Chicken - Menu - Chicken Shop Near Me - Highland, California

This place is top notch for perfectly cooked, REAL chicken with the most incredible range of heat levels! I've had the hot, too 'chicken' to try the reaper, LOL LOVE the staff, the decor, the mood and of course, the food! read more

Overrated & mediocre. Took awhile to get my food which is understandable due to the fact that it's friedchicken but, my strawberry lemonade was unsweetened & the service was blahhh. I chose to get the non-spicy version, which literally was very bland and no seasoning. The cheese tasted as if it came out of plastic bag. It'd be best if I used a better quality cheese. read more

Never go wrong with some good food . Everything on point and service is really fast. 10/10 highly recommend read more

Dave's Hot Chicken - Chicken Shop Near Me - Highland, California

Really good food and excellent service from Chanel and Ana. Place was clean and had cute artwork. We will be back!

Tried this place finally as it seemed it would never open. Came in and ordered after waiting a few minutes. Easy pezy. The meals do not come with a drink, I guess that was my fault for not reading closely. Food took a bit to get there, but it came out hot and the servers were very friendly. I really enjoyed my sandwich, and that I had extra pickles. The fries were seasoned well, but the fry sauce lacked the "something" that sets apart other restaurants. My wife's meal was the 1&1 and that was very tasty. I enjoyed my visit overall, would eat here again read more

Dave's Hot Chicken - Slider Hot Box - Chicken Shop Near Me - Highland, California

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Good service and great food... definitely will be coming again... the fries, Mac n cheese and chicken was good.

Really, they have the worst service they give time for your order 10minut its Goss to 30minut waiting for you order never going back

Really fast service and delicious! will be coming here today its my 5 gear olds favorite! read more

Amazing nice and fresh very good flavor looking forward to ordering late night after I work out good business keep going strong

it is my first time ordering the mini sliders，I have no idea what the size it is. so I google it，every videos and picture show me it is good size. So I place order, when I got the order I was very disappointed look at the picture for comparison . I feel I got scam. read more

Dave's Hot Chicken - Daves Mini Sliders - Chicken Shop Near Me - Highland, California

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Food is delicious nice and clean !! I would come back here again. Kids love it such a good deal when ordering the #2

Good service and good food. Will definitely go back again. Hot is the perfect level of spiciness.

Place is very clean and service is 100% Jose was amazing. Food portions are decent size.

The food I ordered was a small online order for two tenders and Mac and cheese at 3:35. I showed up at 3:50 food was supposedly not ready I gave her the name James when I initially got there. She said she would have it right up and that was not at all close to the truth. It is now 4:20 I'm leaving with an order she found by some DoorDash orders that was just sitting there. She could have checked there first. I wanted a refund but she took forever to respond I was in a hurry so I just took the food for my husband who I'm extremely pissed off with for ordering from there in the first place. Not going back to this place everrrrrrr read more

Awesome place nice people good food Dave's Hot Chicken delivers bold flavor and serious heat. The chicken is crispy on the outside, juicy inside, and perfectly seasoned -- whether you go for mild or "reaper" spice levels. Their signature sliders, paired with creamy slaw and pickles, hit the perfect balance of spicy and savory. The fries are crisp and well-seasoned, and the sauce ties everything together. It's fast, flavorful, and satisfying. A bit pricey for portion size, but worth it for that crave-worthy crunch and heat. read more

Another great experience at Dave's the staff is so nice we did a pick up every thing was perfect. Honestly I am confused about the few bad reviews we have been her total of 8 times always perfect read more

The man at the register got our order wrong and refused to remake it or give us a refund. The loud music made it clear he couldn't hear because I could barely hear him talk to begin with. A manager came out and told us that he repeated his order back to us when he didn't and actually asked a question about a show. She told us to she'd remake the food but gave us a difficult time basically blaming us for not telling them the correct order when I said loud and clear what I didn't want on the food. read more

The food was so good & don't get me started on the sauce... way better than canes! lol the staff was very friendly , Natalia & Lizbeth helped me out and they were very helpful and friendly :) read more

Friendly service; Lizbeth is the name of my server on the receipt. She greeted me with a smile and helped me immediately. I waited about 10 to 15 minutes for my order which they freshly make. I'm so glad this is now in Highland. The restaurant was clean, the A/C was blasting which was an awesome escape from the heat. The dining room is huge with ample seating compared to other locations (San Berdoo, Ontario, Norwalk, to name a few). There is also outdoor seating. The parking lot is spacious and well lit in the evening. Ordered the Number 2 Medium spicy to-go for my husband's cheat meal We love their food and so do our kids; it's a nice treat to have now and then. This will now be our go-to location. read more

So freakin slow. Absolutely nobody in line and empty store and my order took over 20 mins. Workers in the back just chatting and laughing. Food was alright but that wait will take me back to the San Bernardino location and keep me from coming back. read more

Came into the new location where we we're immediately greeted by Yaree. She was kind and very helpful! Happy overall!

I'm usually not one to leave reviews but I wanted to share my experience here. I ordered my food at 1:42 PM and didn't receive it until 2:19 PM. I was standing there the entire time and was never acknowledged by the manager. They continued calling order numbers after mine, so I finally went up to ask about my order, only to be told it still wasn't ready. The lack of communication and concern was frustrating and made the wait feel even longer. Very disappointing experience. read more