Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

John gave me a reasonable quote and came by quickly and replaced my water heater. I highly…read morerecommend Sostilio and Sons!

Joe at Kaufman plumbing was a lifesaver when my hot water heater burst a couple of years ago. I…read moreended up getting an on demand water heater which they installed (beautifully, I may add), and I have been a happy hot water camper ever since. I also hired Joe to install the plumbing for a washing machine at my business, and when I recently had a problem with the water sensor required by my landlord, he was there the next day, troubleshooting and fixing the problem. Joe and his team are professional and responsive. I wouldn't call anyone else!!

We had a great experience with Joseph Kaufman Plumbing. After a dryer installation gone wrong (PSA…read moredon't purchase a gas dryer from Home Depot in MA- they tell you they will install it, but their drivers aren't licensed for installation), I called Joseph Kaufman Plumbing to see if they could hook up the dryer. They came out the next day (after apologizing that they couldn't do it same day) and installed the dryer in ~15 minutes. The service was excellent and the plumber was a super nice guy who was respectful of my home. Couldn't have asked for a better experience. I'll certainly be using Joseph Kaufman Plumbing for future plumbing jobs and would recommend them to anyone looking for a responsive and responsible plumber.

John has helped me on multiple occasions and been great on each. In the dead of winter, John helped…read morereplacing a hot water tank on short notice, he also helped when I was remodeling my kitchen, and replacing old pipes in my basement.

We met John through our flooring company and he's been super helpful. He's very kind, honest, and…read moredown to earth. He's a skilled plumber -- he installed a new vanity for us, got rid of our garbage disposal and re-piped the kitchen sink. He even caught a mistake that the previous plumber made when installing the dishwasher and fixed it. He went above and beyond.

We are new to the area and the types of heating services. We didn't have hot water in the house we…read morejust purchased. We called Tyler and he came out the next day ( we were not living in the house yet) first thing in the morning! Very knowledgeable, professional, friendly, thorough, and didn't even charge us! It was an easy fix of turning a valve! We will definitely use for future projects and recommend him too!

I was referred by another plumber who was too busy. That alone says a lot about them. Tyler was…read moreable to come out the same day and give me an estimate. The estimate fair and the service and attention to detail was amazing. I will definitely use Black Dog plumbing in the future.

Maury did an excellent job--professional, on time, and very reliable. The work was done right the…read morefirst time at a fair price. Highly recommend his plumbing services to anyone looking for quality work.

From the owner: Harbor Home Services is your trusted source for reliable heating, cooling, and plumbing solutions…read morein Framingham, MA, and surrounding areas. With over 10 years of experience, we specialize in keeping your home comfortable year-round -- from efficient AC and furnace installations to expert heat pump repairs and routine HVAC maintenance. Our team also enhances indoor air quality and provides complete plumbing services, including water heater installation, repairs, and advanced water filtration systems. At Harbor Home Services, we combine craftsmanship, honesty, and dependable service to deliver comfort and peace of mind with every visit.

We would and have recommended Hynes Plumbing. Russell, the owner is responsive, professional and…read moreextremely knowledgeable. The quality of the work is top notch and he makes sure everything is done and done right before he leaves. He is the best there is and we know because we have called him for a number of jobs for 100-year-old house and we have never been disappointed.

My biggest regret was not reaching out to Hynes first when it came to plumbing issues. I was having…read moreissues with a tankless water heater another plumber installed. The other company came out FOUR times, charging me for each visit, just to not ever fix the issue. Hynes was able to help walk me through what the issues were and how to fix it. He was informative, didn't speak down to me when explaining things, and was very giving of his time. Everythign you want in a plumber, truthful, cares about service, wants to help make you smarter, a person you can trust.

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

Mike was fantastic and gave us great advice on repairing the old AC unit vs getting a new system…read more The price was great compared to others in the area. 10/10 would recommend.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

I hoped for resolution as a previously happy customer who pays Obie monthly to be members for…read moresystem maintenance. I had 3 minisplits installed in Aug of 2023, which recently displayed an error code. After paying Obie $360 for a diagnostic test, we were told we "likely" had a leak, and we'd have to pay $3600 for a leak search. If it's a defective installation, Obie covers the costs, but if they installed a defective product that failed less than 2 years after install, then we are responsible for the search ($3600) and labor costs associated with fixing the leak, as well as refilling the refrigerant that leaked. They confirmed this scenario would cost me approximately $6000 in total. We pay Obie monthly for regular maintenance as members, most recently a few months ago. Their warranty for labor is 1 year, so if your relatively new system fails, you may be on the hook for several thousands dollars for both search and repair. Obie does cover this issue if it's an installation issue, but we have to pay $3600 for the search to find out. After expressing our disappointment, they offered to do the search for $1975, but if they discover a product failure, this will cost us $3000-4000 more, which doesn't sit well with us considering this system failed due to no fault of ours and with their company's own regularly scheduled maintenance. My advice would be to look elsewhere for a company that has a longer labor warranty and is willing to provide more assurances on how they will address complications if their product or installation becomes defective within the first few years. Obie sold us on these units to last at least 10 years with good maintenance, and now feel I was essentially sold a lemon. I asked to speak with the owner, and was told he was out of the country, then was subsequently told he wouldn't be involved/ would not call me to discuss. I've maintained the search be done at no cost to us, and I'd pay for the labor of a product issue, which I find more than reasonable for a new system, but they prefer to lose my business, my referrals, and my monthly payments for maintenance. I will credit them that communication has been prompt with their operations team, but their expectation for customers to pay thousands of dollars to find a leak on $20k unit installed less than 2 years ago, and potentially paying thousands more to fix it, feels unprofessional, and frankly unethical. As a customer, this is simply not good customer service nor a good value for my money. They will respond to my review that they will stand by their installation but since, I'm out of 1 year labor warranty, but if it's a product issue, I'm expected to assume it the cost of the search, the labor costs, and the refrigerant refill ($1200-2200 alone) so just be warned. I asked to speak with the salesperson who I worked with, as we had good rapport, but I was told he doesn't work for Obie anymore.. also unfortunate. I hoped that Obie would want to partner with us to make this right, but instead customers are expected to absorb excessive costs. Again, I could understand this for an old system with wear and tear, but this was installed less than 2 years ago. Look elsewhere.

They charged me twice, first 50% as a condition to come and do the repairs, and then the full…read moreamount upon the actual repair. When I found it and asked to get the money back, they reluctantly agreed, but placed me on the do not service list. Message received: to continue being their client, you HAVE TO BE OVERCHARGED.