1. David Rice Auto Sales

    1. David Rice Auto Sales

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    Schoolcraft, MI

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    David Rice Auto Sales

    2.4 (14 reviews)
    Open 9:00 am - 6:00 pm

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    WATCH WHAT YOU BUY . I was lucky enough to notice something wrong with this 2014 Cadillac Escalade that I was really interested in and was very excited to buy from them. They said that if the issue was too expensive to fix, they would take it back to the auction or sell it to someone with a "disclosure form" telling them something is wrong with it. Then I proceeded to tell them I would like to buy the car if you could make me a deal on it, and they wouldn't budge their price NOT EVEN A PENNY . When it's a $3000 fix, just very shady business practice right there. Definitely not going to tell the next person that the car's got a $3000 problem. And when I was in the office with David and Zack because Zack was the guy I was dealing with, but he I believe is new. David was very pushy and trying to get me to just take the car with the oil leak, but I'm just really put off by their business practice. IF YOU BUY A CAR MAKE SURE YOU CHECKED IT

    Hey our family wants to give a big shoutout to the folks at Dave Rice auto sales. They did an amazing job helping us find a great value car for April. We could not have been more pleased with our salesman Dwayne and the rest of the crew. It was the best car buying experience I have ever had. Thank you!!!

    I was interested in buying a vehicle they had listed for sale. After asking the salesman about rust several times and each time getting a response saying that the condition was fine or No response at all, I ordered a 3rd party inspection which came back as "Minor surface rust". After this I agreed to purchase the vehicle and have it shipped to me in NM. After some delay, the car arrived and although the body was in beautiful shape, I found severe rust causing perforation of the frame, pieces of sheet metal broken off or cracked through, nuts that are permanently fused. In addition there is a large crack in the exhaust manifold. After contacting the dealership letting them know of the situation, They said I purchased the car as is and refuse to let me return the car and refund the purchase price. I purchased the car as they told me it was, under false pretenses, which was not the reality. According to my local certified inspector/mechanic, the car is unsafe to drive and would not pass inspection or be eligible for registration due to its condition. The dealership was aware that I intended to purchase a car to drive up to my job in Alaska, a drive that is not easy on any vehicle. As a result of the car's poor condition, I was forced to search for and purchase another vehicle to take to Alaska, forcing me to postpone my departure (and my arrival up there), thereby postponing my start date for my summer job. They cost me a lot of money as well as lost income! I'd leave zero stars if I could.

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    4 years ago

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    West Point Auto Sales - West Point Auto sales and service

    West Point Auto Sales

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    I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

    If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

    David Rice Auto Sales - usedcardealers - Updated September 2026

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