David&#x27;s Bridal

This quiet shop is a reminder that fashion should be fun. There are so many bright, bold, colorful,…read moreand playful pieces here. They have a wonderful selection of dresses, socks, accessories, cards, and more. I picked up a cute scarf with the help of one of the ladies working here. The people here are so helpful, patient, and friendly. The price point can range, but this isn't your typical shopping experience and the quality is great.

Gem boutique in Burbank! Beautiful and unique collection of clothes, styles and accessories...love…read morethis place! Been a customer for many years!!

Fun summer sheer socks! Their a fan favorite!

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Qurves Boutique

4.9(22 reviews)

1.9 mi

Since Covid I gained a few pounds and went from a size Large to a 2xl, sometimes 1xl... anyway it's…read morebeen hard to find plus-size clothes that fit my lifestyle AND don't look matronly.... There's only so many cold shoulder tops a girl can wear... it's been rough! I have gone from Nordstrom to the santee alleys looking for the right clothes and a store that gets my style.... And I am so glad I found it! You walk into this unassuming store front and think how bad can it be, but the personal style ability of the owner matches the service I get at Nordstrom and just by her looking at me she knew my size, and what might fit best. I shop best by quietly looking so she wasn't overzealous either. The perfect amount of service without making me feel overwhelmed. Beautiful clothes and great eye for pieces.

Very cute place with very helpful people. Beautiful clothes and decent prices. Will definitely be…read moreback!

New arrivals

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Olivia goes live on whatnot and offers great deals and gives viewers an exclusive look at new arrivals.

Scentsabilities

4.3(32 reviews)

3.9 mi•Studio City

Nan at Scentsabilities is my new favorite redhead. I wandered in here feeling a little down and…read morewanting a little retail therapy that wouldn't break the bank. Nan helped clear my blues away. This shop has beautiful clothing, jewelry, kitchenware, scarves, hats, crossbody bags, candles, and much more. I was having a lot of indecision, and Nan directed me to some beautiful candles and suggested lighting one and having some tea and meditating with it. I wound up purchasing a beautiful scented candle and also a lovely dish with a bluebird painted on it. All told, my retail therapy didn't even cost me $40! Scentsabilities is a very reasonably priced shop. It was nice to chat with Nan for a little bit, as she's very kind. She also gave my pug a little treat, which made his day. I highly recommend browsing this store, especially if you don't know what you want, but want something beautiful. You will come away happier than when you walked in.

I went to try on clothes here and noticed the curtain to the changing room did not close all the…read moreway and left a gap. The mirror was directly across the changing room and you had to open the curtains to see yourself. When I was looking in the mirror I noticed the employee who was sitting at the desk just starring at me through the mirror. I realized that she was able to see me when I was topless changing. Beware if you are going to try clothes on here!

Safer streets......slow down

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Voluspa wildflowers candle smells like a flower field

Claire's

3.6(22 reviews)

1.3 mi

The Service: Friendly & helpful…read more The Store: Great price & lots of selections. Always have promotions or discounts. The Parking: Mall parking structure

My wife and I stopped by this Claire's inside Burbank Town Center mall to ask questions about…read morepiercing our baby daughter ear. Anna was the lady who answered all our questions and provided amazing customer service. The prices will vary depending on which earring you want. We were happy to hear how they do things and are planning on bringing our daughter here soon to pierce her ear. They use a instrument to pierce someone ears here and not a needle.

Claire's inside the mall

Inside the store

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Inside the store

Alfonso of Hollywood Leather Company

3.8(30 reviews)

1.2 mi

Best custom holsters around here. Very comfortable. A little pricey, but when you have bought…read moreenough holsters you will realize just get a high quality one. Omar is very helpful, and will continue to help you even after you have bought their holster. Also I love their belts as well, they as re quality and worth the price tag.

Great experience all around! Came in looking for a handcrafted belt, something I can spend a little…read moremoney on that'll last me a few decades and easily found it. Omar was friendly and promptly sized me and helped me find something I like, he even offered to switch out the buckle to a different metal on the house! Great hospitality and highly recommend for guys looking for that buy it for life upgrade over an amazon or department store belt!

1.3 mi•Northwest District

Hand carved/tooled briefcase with contrasting black background and sterling silver buckles.

Duty gun belt and holster set for Law Enforcement professional.

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Hand carved/tooled western belt with 4 piece sterling silver Ranger buckle set.

Jackie Robbins Leather + Jewelry

4.4(14 reviews)

After searching weeks in multiple stores for good leather jackets and pants - I stopped by this…read morestore that my mom had recommended to me. Everything in stock was beautiful but not the piece I was looking for. I showed the owner a picture of my rare to find piece & within an hour of me leaving she was texting my mom multiple photos of items similar that she could get her hands on in a week! One of her finds seemed to be up my alley & she messaged me within days that she was holding it for me. I went into the store, looked AMAZING, leather as soft as butter, fit was right - &&&& the style was exactly what I was looking for. You can't get any better than customer service that goes beyond a smile. This business goes above and beyond - highly recommend!

My sister saw a purse that a lady was carrying in a store in LA and she inquired about it. The lady…read moresaid that she got it from Jackie Robbins, who made it for her. So, as a surprise for my sister, I went to Jackie's shop to look into getting a bag made for my sister. The shop was filled with her leather goods and she had a variety of leathers from which to choose. I decided on a cognac colored bag for her. I asked Jackie to make the exact bag style that she saw - the fold over triangle sling bag. Since I was there, I got one for myself made as well. The following week, the bags were ready to be picked up. They were beautifully made, despite an issue regarding the placement of the zipper. And, even without any specific treatment of the leather, the bags are durable and stains seem to disappear on them. My sister loves the bag and we get tons of compliments on these bags when we carry them. Yes, her work is expensive but it's unique and in my opinion, very well worth it. If you're in Burbank and looking for a wonderful leather creation, go and visit her.

Pewter Leather Tote Bag

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Luxmary Handbags

3.9(15 reviews)

1.7 mi•McNeil

Nice little store that is easy to miss. We dropped in and they have a nice selection of low end…read morebags and accessories in the front to more high end stuff like Louis Vuitton and Gucci in the back. I got a Gucci crocodile card case used but in pretty good condition for a decent price. The more high end stuff is not cheap also. But there is a wide selection. They give you a paper receipt also guaranteeing authenticity. Some of the 1 star reviews below are laughable.

I have purchased three items from the store and love all of them! I purchased a vintage Gucci from…read more1979-1983, a newer Gucci Marmont and a Chanel long wallet which you cannot find anywhere! Aside from the Vintage Gucci, the other two came with original paperwork, dustbags and authenticity cards. I already got a compliment on my Marmont:-) I just purchased the Chanel wallet but I am sure I will be receiving compliments on that as well! I am definitely going to be making more purchases from Luxmary in the future. They have rare hard-to-find pieces that are genuinely authentic. And if for any reason a customer feels uncomfortable about the authenticity, just take pictures of the bag along with the serial number and get it authenticated for yourself because yes all sales are final.

Gucci Interlocking GG Gold Key Ring

Gucci Ophidia Small Crossbody Bag

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Chanel Sunglasses

Silpak

Silpak may not be a known destination, but it's an excellent resource for resin supplies and…read morecasting materials. Their prices are significantly lower than those of most traditional art stores, and the staff is incredibly knowledgeable and helpful. I was impressed with both the selection and the expertise available there, and I expect I'll be shopping there much more often in the future.

Silpak has been my "go‐to" place for decades now. And now they're new location just off thev5…read morefreeway in Burbank makes it even easier and more convenient for me to shop. All my casting and moldmaking needs are here in one place. A staple in the F/X industry for years and years.

Rubber Molding materials for Casting various resins, plaster, cement, wax, soap

Polyurethane Casting Resins Non Brittle and Paintable

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Materials Available in Pint, Quart, Gallon, 5Gallon, 55Gal Quantities

Polkadot

5.0(2 reviews)

6.1 mi

This gift shop is so cute! It's a really small store but holds so much. From dolls to accessories…read moreto canteens, I never leave empty handed. Heads up, It's located within a plaza so it's easy to miss.

Delicious cupcakes and extremely friendly service. The owner was so patient with my millions of…read morequestions and worked with me to make sure we got it all right for my daughter's birthday. I wanted the cupcakes less sweet so she offered to go easy on the frosting, making it perfect. She even searched multiple stores to find a cute little Peppa pig figurine for the cake.

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96 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

andrea r.

10 days ago

Christy K.

12 years ago

Today was the day, I got to pick up my wedding dress. I was directed to the alterations department to pick up my dress. I am NOT cool with the worker named Hilary which I believe she is right below rank of the store manager. This girl was so darn rude hanging up on me in previous matters so I'm already up to par not wanting any association with this girl. The dress I bought comes with a belt and extra buttons. I didn't find that on my dress so I asked them to give it to me. The alteration lady calls on Hilary and this girl checks the same dress that i bought right in front of me and walks away. Few moments later, the alterations lady comes back and tells me that they no longer have the dress I bought. I check the same dress that the girl Hilary checked and told the alterations lady this is the same dress I am buying. I check the dress myself and the pricetag comes with a belt/extra buttons and the alterations girl who was right next to her while checking it too acts as if they she didn't see it. SMH And she says "Oh, we do have the dress!" At this point, I look at her with WTF look and tell her just give me the belt/button I paid for that comes with the dress I purchased. At the point, I am boiling because I just saw it with my own eyes them checking the dress and they come back LYING. Not only did the dress i bought had a missing button to start with but they weren't going to give me the belt that comes with the dress. SMH This store won't last with workers like Hilary. To those who are going to shop here, please ALWAYS make sure you have everything triple checked! #tragedy #loatheliars I will NEVER recommend anyone to buy their bridal dress here ever! The whole experience I had overall is terrible than good. The only helpful person I can say was ramone which is the store manager. If it wasn't for him, this will be a one star rating. The company should pay ramone double the salary and fire workers like hilary who lie to customers maybe than this store will still be open to stay. #worstexperienceever #neveragain read more

Camille V.

2 years ago

I had an incredibly disappointing experience at this location due to the customer service provided by the woman at the front desk. Ten minutes before my scheduled appointment, while I was already in the parking lot, I received a call informing me that I would not be able to try on dresses because the store was fully booked. When I asked why I had not been informed earlier and why their appointment system allowed me to book a time despite being fully booked, she explained that the system wasn't accurate. Despite this, I explained that I had driven an hour in the rain to get there and requested to try on a few dresses, even without a stylist. She responded in a rude and condescending manner, stating that no stylist would be available for me. Nonetheless, I proceeded to the store, only to find that the front desk attendant was still unwelcoming and unhelpful. The store was nearly empty, with only one other customer present, and I was eventually assisted by another staff member. However, the interaction with the front desk attendant left a very negative impression. The lack of professionalism, poor communication, and disrespectful attitude was highly disappointing, especially for a store that should prioritize a welcoming and positive experience for its customers. In the end, it was hard for me to bring myself to even consider buying a dress from this store because of how poorly I was treated. I chose not to make a purchase because I felt they did not deserve my business after such a negative experience. read more

Shay D.

305

6 years ago

Omg! The staff at David's Bridal on Thursday helped me and my friend out in the most priceless way ever. We went in looking for a specific bridesmaid dress in white, which is a special ordered dress. They did not have them in store. Stephanie Carrillo the store manager went above and beyond calling around and seeing if there other locations could get them for us. Here is the real kicker... the wedding is on the 30th of December. Although, she did let us know that there is a possibility that the dresses could be cancelled if they are not 100 percent perfect. Aimee and Brianna teamed up as well to check all locations to get it expedited for us. Waived the shipping fee etc. When I tell you these ladies work as a team and made 2 woman walk out of their store with big smiles on their faces..... yea I was so thankful and impressed that those ladies showed me what customer service is suppose to be like and look like. I highly recommend this location and specifically those 3 woman. We will most likely be receiving our dresses days early before the wedding. Whooo hoooo! Thank you again Stephanie C., Aimee and Briana for all of your hard work and just your positive vibes and spirits for helping sort out a last minute situation. I will forever recommend all I know to you and your location. Thank you Thank you Thank you Love Shay Domingo a Super satisfied customer. read more

Tet C.

7 years ago

I had a very bad experience with David's bridal . Jo who got my measurements didn't do her job. When i picked up my gown like one week before my wedding, my gown was messed up! It won't zipped, and it wasn't helmed at all. They killed my excitement . I asked why and what happened to my wedding gown, they said they can't give me an answer they can only give me a resolution. What the heck ! I told them to at least return half of my alter coz Twas their fault, alteration alone was $636, but they had no remorse and told me that it was final. So they want me to pick up my gown like two days before my wedding and even paid for the steam and all, it smells not steamed at all and it smells dirty:( So I had to buy another gown quickly like one day before my wedding from other store, so two days before my wedding, my husband picked up my wedding gown and I NEVER went inside, i was so stressed that day, that's why I asked my cousin who happens to be a lawyer on what to do. I will never go back to that place EVER again . But I'm not done with them yet! I even got sick coz I was having an anxiety coz they messed up my gown! When I tried it on the day of my wedding, fitting wasn't right :( I'm really pissed until now!! I will never recommend David's bridal at all . I can't even give them one star . Heck no! read more

Taylor H.

10 years ago

So I have to start off by saying that I finally made it to David's Bridal tonight after a very long day of work and class. To tell you the truth the last thing I wanted to do was try on bridesmaids dresses. When I got there, everyone was so nice! I didn't have an appointment but it wasn't a problem! I especially have to thank Jordan!!! Jordan you made finding what I needed so easy and you were so accommodating to my budget and time limit. My bride told me yesterday what I needed to get for her wedding that is in April of this year. I was worried that it was too late. I also had to go shopping by myself which is never fun. Jordan made it feel like I was shopping with friends and was so kind to hold my phone while we FaceTime my sister. Jordan even went as far as to get a phone charger for me so my phone wouldn't die while I was FaceTiming my sister! In addition to all this I only had to try on six dresses because Jordan listened to what I needed and found a good fit for my body type. If you are shopping at this davids bridal definitely ask for Jordan! Best experience my sister and I have ever had at a bridal store (and she has been in like 10 weddings)!! David's Bridal if you ever read this Jordan needs a raise or promotion pronto!!!!! read more

Athena N.

Elite 25

597

149

1 year ago

I had my very first bridal appointment today, and I truly couldn't have asked for a better experience, thanks to Birdie, who was an absolute gem! I went in feeling nervous and unsure of what to expect, but Birdie immediately put me at ease. She was warm, kind, and genuinely fun to work with. Before we got started, she took the time to ask thoughtful questions and review my inspiration photos, and then, like magic, she pulled 5-6 dresses that were exactly my size, style, and vision. I didn't even have to lift a finger! She was so efficient, intuitive, and really knew her stuff. The entire experience felt relaxed, supportive, and joyful. Birdie not only made me feel special but also took such great care of my family. She answered every question, went above and beyond to accommodate us, and truly made it a memorable experience. Afterward, we browsed the bridesmaid dresses, and Birdie chimed in with helpful tips on colors and styles. She was incredible from start to finish. If you're planning a bridal appointment, I can't recommend Birdie enough. Ask for her by name and you won't regret it! Thank you again for making such a special day even more magical. read more

Leilani P.

12 years ago

Let me first start by saying that Kelley is great. Understanding, funny and super helpful and patient. She's really the only reason this place is getting that stars that it is. Also, the prices are okay... With that said, let me just say that I did find shopping for dresses here kind if irritating and slightly embarrassing due to their lack of size options. I am a little over weight, but by no means obese at all. Out of all the dresses I liked there was only two that actually fit. Most of the selections are for girls that are about a size 3. It really doesn't make you feel great when prepping for your special day when pretty much nothing fits so you have no idea what the dress actually looks like on you and really it kind of hurts your feelings. I did get a dress, and I thought I liked it. But after getting it home I realized I really don't like it at all, I just liked it out if the very small selection of what was available for people that aren't super models to fit in. So now I'm stuck with a dress that I can't stand and some self loathing. Thanks David's Bridal. read more

Kathy K.

13 years ago

Brides worst nightmare came true! My dress was damaged beyond repair a day before my wedding at the final fitting! Im not sure whether it is a fault of alterations of not putting a belt properly, or just the quality of the dress, but i was one unhappy bride. I had to choose another dress, which was not the kind i wanted at all. I was not even surprised when I saw beads missing, right after i put on the dress for the wedding. The whole wedding i had to drag the dress, so no one would step on it. They have attached the hooks so it can be adjusted, but the hooks broke (what a surprise). They gave me a discount of 20% on a new dress, but i was charged for alterations (thats nice). The dress I am planning to contact the corporate, so we will see how they handle. But so far I am one unhappy customer. They have ruined my night, and my wedding (the dress part). I Was suppose to go for a night out before the wedding, and instead I spent it crying at their store. Should have read the reviews. I keep blaming myself for that. read more

Lilly V.

6 years ago

I got married 12/1/2020 and started planning only 1 month before and I could not of done it any FASTER anywhere else. I was matched with Brooke! I kinda had an idea of what i needed, not too much or too little, Brooke helped me with 3 gorgeous gowns, I choose one and Brooke added a beautiful belt that would be sewn on, altered to my size, and came together with the perfect veil, I said yes to the dress!! Thank you so much! Next to Alterations with Amara fitting me into the dress, how I am going to look and feel in the dress for 8 hours! she was clear, informative, made me feel so comfortable especially fitting within a week of the wedding and I was soo nervous! Thanks a million! Graciella did an amazing job fitting my heels, and the flow of the dress hitting the floor just right while walking! Wonderful job! This team with guide you through your journey to becoming one with your partner and I wish I was getting married again jut to go through the process again with these amazing ladies!! read more

Patty F.

6 years ago

The best customer service experience I have ever received. Was beyond my expectations. I had a little dilemma with my wedding dress i purchased in 2019 in Oxnard. To make a long story short I was told from the Oxnard location I wasn't able to exchange my dress anymore. So I called the burbank location and spoke to Claudia which she was amazing very helpful and I spoke to Brooke as well which she definitely made it all happen for me. They were able to help me. I drove to burbank so they can size me correctly and let me tell you the experience I had once I arrived Cristina and Delmy were just beyond helpful with me. I was finally able to get my dream dress. Thank you girls again for making this possible for me. Claudia, Brooke, Cristina, Delmy, and Briana. I hope you girl's loved the donuts. I definitely will be going back soon for the bridesmaids dresses. I honestly don't think I have ever experienced such amazing customer service from anywhere I've been. I'm super thankful for you girl's. read more

Lashez D.

15 years ago

I went to David's Bridal in August of 2010, with all my bridesmaids and I was only going to see bridesmaids dresses. Ana G. gave me and my girls the best experience EVER!!! I was amazed at how well we clicked and she knew exactly what i was looking for in my girls. Then she found a wedding gown that I completely fell in love with!!! keep in mind i just went for my bridesmaids... well Ana was super busy, running around with other brides, but yet she was always there for me, all my questions were answered, and all of my 12 girls and I were given the best of the best service ever!!! Sadly she left David's Bridal, and other girls helped me and they gave me okay services, but thank goodness Ana was back because she was able to help me with my mother's dress=) I am so glad Ana was able to help me, she is the best. She made me feel so comfortable and that is exactly what I was looking for=) Thank You Ana G. and David's Bridal. read more

Summer L.

11 years ago

I recently took my bridal party to davids bridal and we were helped by Christina. I must say she was so helpful and extremely patient and kind to all of us. I had 3 girls there to try on dresses plus our flower girl. Christina was so fast at pulling dresses after she did all the measurements. She kept a smile during the entire process and kept things calm. After finding out we couldn't get a certain dress in the color I wanted, I picked another color which tied on so well. In the end I was so happy to have the 2 colors together. Christina let us know if we had any questions that we could call and ask for her at anytime. She was such a pleasure to work with during such a short time. I just wanted to say thank you so much for helping us and for making our appointment so special. It was a perfect day for sure and Christina was a big part of it. I really appreciate her and all her heartfelt and efficient work. read more

Jenni K.

113

12 years ago

Try out the dress and buy it online. The dresses in the store are dirty and nasty. You can tell so many people have tried it on because it reeks of perfume, and make-up stains. Buy it online and get your alterations done for the dress elsewhere too. Online prices are cheaper and better deal plus they offer free shipping. Save yourself the trouble and just buy it online. They want to order it for you so that they can charge you alterations. Unnecessary, alterations is a rip off. All the empolyee's in this store should all be fired. I didn't have one pleasant experience. No wonder stores are diminishing nowadays and people opt out for internet sales. Now I see why.. Terrible customer service! Internet sales, FTW! Every bride should wear a new dress! If that's what you want, order online once you know your size. I got mine online! :) Budget well! Bride to be read more

Mary Jo R.

8 years ago

Having had two horrible prior experiences at another David's bridal we were hesitant to go and search for a dress for an upcoming wedding. A phone call to the Burbank location and a subsiquent trip there changed my mind. We were greeted by Sunshine and Megan and immediately made to feel like our time mattered. They listened to what we said, were fast efficient and eager to help. Àbove everything else they were friendly and pleasant, making the experience so much better than the ones in the past. Working in the customer service industry myself I appreciated the effort they put forth to be sure we had our five star experience. A special thank you to them both and to Cameron who was also a pleasant addition to Thier service team!! I will definitely go back there and referred friends to this location any time! read more

Erika M.

5 years ago

I just want to start of with , Carly J. is AWSOME! Absolute best. I went in on Saturday June 5th around 4pm. This was the first time shopping around for a wedding dress. I felt overwhelmed with my bridal party & mother picking out a bunch of dresses to try on but, Carly turned it around. I felt like she had my back the entire time! She would say its ok you can say no. Carly was part of the group by the end of the day (: Thank you so much Carly For helping me find THE ONE. I absolutley love this particular David's Bridal location. I've been here before for my prom dress & now my wedding dress. It is clean and spacious looking. I felt COVID safe. Plenty of parking as well. Great staff all around. Will be returning for alterations, bridesmaid dresses, flower girl dresses, and mother of the bride dress. read more

Sarah M.

2 years ago

I had a very disappointing experience with the alterations department at David's Bridal. After being charged $250 for alterations, I came back on the scheduled day to try on and pick up my dress. My measurements had changed slightly by an inch, and it was immediately clear that the dress was too loose in the back and abdominal area. Despite being told to come early in case any adjustments were needed, the employee did not offer to fix the issue or provide any alternative solutions. They simply dismissed the concern, leaving me feeling frustrated and unsupported. For the high price they charge, I expected better customer service and attention to detail. Unfortunately, this experience left me feeling let down, and I would not recommend their alterations services to others. read more

Johnny D.

8 years ago

REVIEW FROM THE BRIDE: Incredible experience because of CAMERON & SUNSHINE. I showed up 30 minutes late and they didnt seem at all annoyed and worked so much to keep us happy. Cameron was so much fun, he even spoke some Armenian to us and was just so attentive and full of life. Sunshine was supportive and beautiful for the way she took care of us. The appointment seemed to get better and better. Dress was picked and put on lawaway in under an hour. We left happy and hugging. Thank you Cameron and Sunshine. So much. Prior to this I was a bride mainly having a wedding for my family, after the perfect dress, I couldn't be more excited for this special day. Good job for having these two WONDERFUL employees. I wouldn't have had it any other way read more

Caroline G.

7 years ago

I went a few months ago to David's Bridal and felt pretty meh about the whole experience and the dresses I tried, so I put off the whole process on the back burner. But I went a few weeks ago, called before hand to make an appointment, and when I showed up got placed with Eden to help me. She was super supportive and after trying on a few and going to order any of dresses I liked, turns out I had waited so long my special order color wasn't going to arrive in time. Eden was super non-judgmental which I appreciated and let me sort through a limited selection that would arrive by the wedding and gave me her opinions of the online-only options based on the in-store try-ons. Dress is ordered and set to arrive - thank you Eden! read more

Cee E.

6 years ago

Sarah Ann was a delight from the moment she spoke her first word to me. She was very encouraging and happy, which made it all the more a great experience. I was never one who was interested in weddings or the preparation for one, so, I didn't quite know what to expect. Sarah Ann took care of everything! With her eye of expertise, she took one look at me, listened to my preferences and price range, and brought out a dress that exceeded my expectations! She knew it was practically the one - and it was! I rang the bell to confirm it! Sarah Ann took me from dress, to jewelry, to shoes - one stop easy shopping, all within my budget. Her husband is right - she is a Wedding Jedi! God bless you, Sarah Ann! read more

David's Bridal - bridal - Updated September 2026

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3.6

(15 reviews)

Adam is the best! I love my wedding dress and the service…read more I really recommend visiting this designer

My mother and I attended this bridal trunk show at The Phoenician in Scottsdale Arizona, expecting…read morethe elegant, high-end experience we had been promised. We were told it would take place in a grand ballroom at a resort we know well and frequently visit for golf. Instead, there was no one to greet us, no visible signage, and even the hotel staff had no idea what trunk show we were referring to. After searching for the correct location, we arrived and waited until more than ten minutes past our scheduled appointment before our point of contact, Adam, finally appeared and said they needed additional time because they were still with another bride. When we were eventually brought inside, the so-called "bridal suite" was a basic conference room filled with dresses. There was only one inexpensive-looking full-length mirror, along with an unstable, worn navy pedestal that did not feel safe or appropriate for trying on luxury wedding gowns. The changing area was a cramped, storage-like room with no mirror and barely enough space for the large dresses or the assistant helping me. It made the fitting unnecessarily awkward and uncomfortable. The gowns were never properly fitted or clamped to my body. At one point, Adam simply held a dress against me while asking what I thought. Even worse, he repeatedly stood directly in front of the only mirror, preventing me from seeing myself in the gowns I was supposedly there to consider purchasing. His attitude was dismissive and insulting throughout the appointment. While looking at me with his hand over his mouth, he said, "I'm not getting anything from you." When I explained that I simply wanted to try on a wedding dress and feel beautiful, he responded, "You're not going to try on a dress and feel tingly." Isn't that exactly why many brides attend a trunk show--to experience the excitement of possibly finding their wedding dress? He also told me that I might need to try on 100 dresses and suggested that perhaps I "wasn't a designer bride." That comment was especially condescending. My mother and I have spent my entire life around high-end interior design, textiles, and luxury materials. We understand quality, and the gowns we were shown did not look or feel consistent with the luxury image being sold. Several appeared worn, poorly maintained, and improperly presented. Adam's overall presentation was also noticeably disheveled and not what I would expect from someone representing a high-end bridal designer. Because bridal fittings require close physical interaction, the noticeable odor of his breath made an already uncomfortable experience even more unpleasant. We arrived excited and genuinely interested in seeing these gowns. We left feeling insulted, uncomfortable, and desperate to get out of the room. My mother sensed almost immediately that something was wrong, and she was correct. What was advertised as a luxury bridal trunk show at The Phoenician became a disorganized and deeply disappointing experience. A bridal appointment should make a woman feel comfortable, celebrated, and beautiful--especially when a company is presenting itself as a luxury designer. This experience accomplished the exact opposite. I would never recommend this designer, these gowns, or an appointment with Adam to another bride.

The Black Tux

3.2

(50 reviews)

Had a great experience at The Black Tux in Nordstrom at the Americana in Glendale. I believe the…read moresales person's name was William and he was very easy to deal with and had my son, the dads and groomsmen done in 2.5 hours. He was very helpful and was pretty spot on with what size the guys should be wearing. We were way too early for ordering but my son is moving for school and would not be back until the wedding. He had all the guys create accounts and their measurements stored so when the time comes to order everything is ready to do. Thank you William!

Customers service was Terrible. I arrived 40minutes before closing time and was told that they…read morecould not do my fitting because the employee was in a rush to leave

Pretty Woman

3.5

(31 reviews)

The gentleman who helped me was very nice and accommodating even though I came a minute before the…read morestore closed. This was my first pageant so I wasn't trying to spend an arm and a leg. He brought the price down a little bit (paid around $200), like I said since it's my first pageant I'm not sure what I should be spending on dresses but it was way cheaper than going to Noell

Shopping for a dress can be fun and exciting, if the customer service and quality is up to par…read more However, having so many options of designer stores in DTLA it can be stressful and overwhelming. After visiting so many stores, the only place I go to is Pretty Woman because: When you enter the store, you are immediately greeted by an attendant who is happy to help and make useful dress suggestions based on your body type. The dresses are arranged by size and color, which makes it easy to browse. Dresses are stunning and worth every penny!!! The owner, Joseph and his staff make it their business to add ease to the customer experience. Don't just take my word for it, if you want great prices, outstanding customer service along quality garments go to Pretty Woman and check it out for yourself. The pictures attached are dresses I've purchased for myself and my mother. The gold dress was a suggestion made by Joseph, I was 4 months pregnant and didn't feel my best - but received so many compliments when I wore it. Thanks Joseph!

Lovely Bride

3.9

(33 reviews)

Such a great experience. Albert was truly amazing, even grabbed an extra piece of fabric to show me…read morewhat we could do during alterations to make the dress extra unique. Ended up purchasing my dress from here (and extra fabric)!

I said yes to the dress! Alfred was so helpful as my stylist, he's very knowledgeable, friendly,…read morecomforting, and was a pleasure to work with. I booked the more expensive tier for my try on so that I could have 4 guests with me. It was definitely more expensive than other bridal shops, but I do think they provide a great level of service that stood out compared to the other shops I went to. The shop was empty the day that I went so it felt very quiet and comfortable like we had the place to ourselves. I was able to book a follow up to retry my favorite dress on and I knew right away that it was the one.

Glamour Closet

4.4

(444 reviews)

Had a wonderful time shopping at Glamour Closet with my sister who's getting married. Must shout…read moreout Amanda who helped us the whole way through to "saying yes to the dress" by the end of our visit! Parking / how we heard about this spot: West Hollywood with metered street parking after driving around side streets. This spot came up in our budget and of interest because of their off the rack model which we liked, browsing many different styles at once really appealed to us and the smaller size shop also felt less overwhelming. THE VISIT Saturday was walk in only and we arrived a couple minutes after opening and a separate party was already browsing. We were greeted warmly by Amanda who gave us the layout of the shop including cuts / styles, the 1k and under rack, and also some racks with plus size options. We were given some tips on picking sizes then clips to indicate which dresses we wanted to try and were left to browse with no pressure. Then the fun part - back to the mirror trying on area which has space for two brides, one area on each side for changing in and out of dresses and some seats for friends or family. There's a little pedestal the brides shared when trialing which is nice and the mirrors are handy. Amanda helped my sister in and out of her dress, clipped, spread the dress, suggested veils, and had helpful feedback for us to consider when thinking about alterations. There's also a selection of veils that she helped put on and recommend too! She was so patient and made my sister feel really comfortable for her first time dress shopping, she was very knowledgeable on the catalog they currently carry and was honest about what looked good or bad without pushing to sell anything. A bonus was that Amanda was really sweet how excited she was with us too! Really felt like a nice experience and kept us feeling excited for the upcoming wedding. At checkout, we got recommendations for alterations and also a handy list to use when contacting them of what needs to be done for the dress. We walked out with a nice opaque dress bag so no peeking, and a lovely veil packaged up inside as well. This as our first wedding dress shop stop and ended up not needing to go to any more! Highly recommended.

Glamour Closet will always hold a very special place in my heart because it's where I found my…read morewedding dress. Everyone there was absolutely amazing from start to finish. Shopping for a wedding dress is such a special and emotional experience, and because my mom wasn't able to be there with me to help choose my dress, I was honestly a little nervous about what the experience would feel like. The team at Glamour Closet was incredibly warm, patient, and accommodating. Of course, they could never replace having my family there, but they truly helped make the situation easier and made me feel supported throughout the process. They listened to what I wanted, helped me explore different options, and made finding the dress feel exciting and special rather than stressful. Ultimately, they helped make my wedding day and the memory of choosing my dress even more magical. Thank you to the entire team for making such a meaningful experience so wonderful!

Fenucci Design

3.4

(11 reviews)