David's Bridal

4.0 (1.4k reviews)

ModerateBridal, Accessories, Shoe Stores

Closed • 10:30 am - 9:00 pm

Add Review

Call

Directions

Website

David's Bridal Photos

David's Bridal - The sleeves for stitched where the straps were placed when I purchased this dress. - Bridal Near Me - Burbank, California

David's Bridal - This is the dress I purchases. The sleeves were pinned where the straps were. - Bridal Near Me - Burbank, California

David's Bridal - THE ORIGINAL THAT THEY DIDN'T RECOGNIZE WAS THE SAME DRESS - Bridal Near Me - Burbank, California

+243

David's Bridal - Bridal Near Me - Burbank, California

You might also consider

Recommended Reviews - David's Bridal

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Reviews With Photos

Fraudulent location and manager. It was a horrible experience for my sister and family; when she took her dress to the alterations department, they promise things that later we found out there were not possible. They just say yes to everything just to get the money, since she paid double for the alteration she wanted then what the dress cost.\ They lied by saying that they could do what we ask for, then when the second fitting came and it was different, than what was agreed on. NO CALLS TO DICUSS THE CHANGES, and worse of all, they wanted and even pressure my family to accept them all the changes by belittling them. At any point this could have been fixed. They could have owned up to the mishandling and tried to find a solution. Instead, the store manager said there's nothing she can do and to call the customer service number on the site which my sister comes to find out is only from online orders. Pay for placement that cannot be fulfilled as purchased, being spoken to disrespectfully and trying to bully her into taking it as is then giving her misdirection for help is definition fraudulent. On top of all that having employees work when they are sick! Coughing in their hands and touching customers and the employee coughed on my sister's bareback when demonstrating to my mom the bustle. My mom has an autoimmune disorder. We were all scare she was going to get sick as this could have sent her to hospital a month and half before the wedding. My sister explained this over again and over again. No one listened to her and it seems this is the standard for David's Bridal employees and management. Deceit, unsanitary, and Disrepectful. Please do not use the alterations department of this store, you can find other places where they will treat you with the respect you deserve, tell you the truth of what can be done and a much better price. You can see in the photos the dress she bought and what they were trying to pressure to home as is.

The placement, cowl disfiguring, and I was told "this is what you asked for." This is the dress they wanted me to leave with.

THIS LOCATION PROMOTES AN ENVIRONMENT THAT IS UNSAFE FOR BRIDES AND CUSTOMERS. I am extremely disappointed with my experience at David's Bridal and how both the alterations and my concerns were handled. My experience involved alterations being changed without discussion or approval, what I felt was deceptive about what could be done to my dress and what I paid for, hostile and belittling treatment when I questioned the changes, and an employee coughing on/near customers and then touching them. - First alterations appointment: I spent approximately 2.5 hours with Jessica. My sleeves were pinned exactly where the original straps were. I also asked if the dress was loose due to weight loss if it could be taken it, and Jessica told me that the dress could be taken in. - Alterations were changed without discussing it with me: At my second appointment, the sleeves had been sewn approximately TWO inches farther inward from where Jessica originally pinned them. This changed the shape of the cowl neckline and was NOT what I agreed and PAID for. - Unsafe hygiene practices: Taylor repeatedly coughed directly into her hands, and then continued touching me and my dress. This was throughout the entire time she was helping me. She at one point coughed on my bareback when standing behind me. My mother was also present and has an autoimmune disorder, making this especially concerning. I attached a video. - Fit concerns were dismissed: When I asked about taking in the dress as previously discussed, I was told they could not do it and that it "looks good," despite the dress visibly tenting at my waist. Photos are attached. - Hostile and belittling communication: When I pointed out that the sleeve placement looking different and that it disfigures the cowl neck. I asked if it could be fixed, Irena spoke to me aggressively and dismissively: " No, no, no, no, no. This is what you asked for, right? You wanted sleeves. I can't do anything about it." I was begging for help, I asked about 4-5 times if they are sure nothing can be done until Irena said okay let me see and did slightest un-impactful pin so I would stop asking. - The store manager Leslie did nothing to properly resolve the situation: After alterations were changed without my approval, hostile communication, and the unhygiene/health safety concerns, I explained that I no longer felt physically or emotionally comfortable returning to this location. I requested reimbursement rather than allowing them to continue altering my wedding dress. - She passed the phone to the alterations manager whom told me the sleeves could not be sew where the straps are as they need to be aligned with the boning. *WHY WAS I allowed to pay alterations that cannot be fulfilled. That is deceitful business. The alterations retailed for over $2,000.* I paid less due to a coupon. Leslie told me she could only refund if cooperate send me an email. I called the customer service number online almost 10 times as I was told do. They sent me in circles. A few days ago I spoke with a customer service manager that told me that the phone number is typically only for online purchases. And that my case was already closed as the Regional Director and Store Manager Leslie felt they followed "policy." Mind you, I purchased alterations that cannot be fulfilled. They omitted my concerns and called it an alteration concern so they can close the case and help me. They move the sleeves slightly but cannot put them where I paid for them to be and They barely took in the waist because "they cannot do more" despite this being a fitted a silhouette. The store and regional management were made aware of these concerns and still refused to fully reimburse me. Brides deserve to feel safe, respected, listened to, and confident that the alterations they agreed to will not be changed without their knowledge. I did not receive that level of care here. I have been crying since and so upset I even can to this location.

Jessica L.

I came in for my appointment not really knowing what to expect--I was honestly just hoping to get an idea for what kind of dress I might like. I had no idea what style I wanted and honestly wasn't expecting to find THE dress that day. Birdie, my stylist, was so kind and patient throughout the entire appointment. She guided me through trying on different styles, asked thoughtful questions about what I liked or didn't, and really helped me narrow down what felt right. She also gave us plenty of time to take photos, look at the dress from different angles (with and without the train), and really picture it. To my surprise, I ended up finding the PERFECT dress--one that I absolutely love and can't wait to wear on my special day!!! (I definitely teared up ) I'm so grateful for Birdie's help and really enjoyed the whole experience

David's Bridal Thumbs Down for service and price. I've never given any business a , ever.

Cece C.

SERVICE It feels transactional and not genuine. I was disappointed with the lady that helped us. First time Brides are nervous, let's face it, they're under a lot of pressure. SELECTION Obviously, David's Bridal sales associates should understand that these young brides are going to be looking at several bridal gown locations before they make their final pick. Who doesn't? Why aren't these sales associates 'trained' in showing compassion towards their potential customers by letting them know they understand that it is difficult to make choices and that despite their selection, it may still be challenging to find 'the right one', just like finding a mate. The sales lady gave us a few selections and after trying them on, our Bride casually pointed out that she still had an appointment with a privately owned bridal company. I couldn't believe my eyes when I saw her disgust and anger as if smoke and fire was coming out of her ears. She became so passive aggressive towards our Bride that I came up to her myself and told her "I hope you don't pick this business. She's a horrible representative for David's Bridal, she just left a bad taste in our mouth as a result of her poor customer service skills. She has zero skills." Here's what broke my heart. There was another family sitting next to us and their beautiful Bride was trying on several dresses too. I was listening in to the other Bride's conversation with her family and she said "Dad, David's Bridal CANNOT give me an estimate of the alterations I need for this dress UNTIL I PURCHASE the dress." What?!! Did I hear that correctly? She was tearing up behind her smile. Poor thing. So let me say it without sugar coating it. My question to David's Bridal is, you do know that Brides save up their hard earned money to have a memorable wedding. The value you can provide is important to them. When you don't train your sales reps and make their existence all about being TRANSACTIONAL and not authentic, you lose customers like us. And no, I would not recommend this business to any Brides who are rightfully conscious about how much money they need to spend on their gowns. Don't be fooled by the prices. Their prices look appealing but they're not once you add up all those surprise alteration fees they add to your final gown purchase.

Andrew K.

What's the most important thing about a wedding dress shop? Is it the customer service? The quick turn around? How about the being able to actually get what you paid for? Amazingly, David's Bridal at Burbank is terrible at all 3. They've failed not once, not twice, not even three times but 4 separate times. First incident: my fiancé found the perfect dress and after doing the measurements and paying for alteration (ridiculous amount btw...$700) but when she finally came to pick ilnthe dress, what happened? They RIPPED THE DRESS on the front and then had the AUDACITY to say it was "a flaw in the fabric that came out after steaming." WHY WOULD YOU SELL A FLAWED DRESS IN THE FIRST PLACE? Also, no. There were original photos of the dress that had no "flaw in the fabric" Second incident: they said they would replace the dress (only after we kept refusing to take the ruined dress they tried to push on us) and make everything PERFECT. But they had to alter the dress 3 SIZES DOWN. We get a text saying the replacement is ready. So we drive all the way down to Burbank only to be told that the dress is not ready and we have to come again in a few weeks. Third incident:We wait another month and surprise, surprise, the dress doesn't look ANYTHING like the original as was made apparent by the shoddy alteration job. Guess what they do after again trying to push her to take the dress? They make more false promises to fix it and we just need to come back the day after. Fourth incident: we come back the day after and to no surprise the dress is still ruined. they try to push it on us and refuse to give a refund. The dress looked SO DIFFERENT from the original that the workers even tried to say MY FIANCÉ WAS SHOWING THEM A PICTURE OF A DIFFERENT DRESS. My fiancé also said the dress was too tight and they had the AUDACITY to say it wasn't tight and then tried to blame the way she's standing. 20 days before our wedding and my fiancé has to find a wedding dress. What a terrible experience. Time and time again DB failed to even do the basics of their job: provide a wedding dress. I'd give this place negative stars if I could. TLDR; don't go here. They: 1) ripped the first dress we paid for 2) made false promises on the replacement dress and completely ruined the replacement with the alterations 3) gaslit my fiancé saying her altered dress wasn't too tight and blamed her posture. Unacceptable.

Fernando M.

My fiancé went shopping for her dress. She was able to find a dress that she could see her self getting married in. She also bought a veil which was around $200. When she purchased the veil and dress, she was never given the veil to take home. My fiance left the store that day thinking they would present the veil with the dress to see how they would look together. She goes back for the alterations and the final fit before she takes the dress home. She takes the dress home. And she realizes while driving from the store that she never got her veil. She speaks to somebody and they say "We'll send it out by overnight mail and you will receive it tomorrow". They never call back. The next day passes and no package. So she calls again and speaks to a new person. Kristen (The manager) says the same thing ultimately and says "well check with our inventory team, and we'll call back once we have shipped it". Again, Kristen does not call back. My fiance calls back again about 2 hours after the call. They say they won't ship it because their inventory shows that she received it!! She never received anything!! Their response was "oooo maybe a family member took it?? Or maybe it's somewhere in your car??". My fiance is crying at this point because Kristen is insinuating that she is either stupid and lost it or she's lying and she received it and is trying to get another for free. Kristen had the audacity to say "I can offer you a discount, should you choose to buy another". Why would I buy something that we already paid for !!!??? This place has literally ruined my brides best day of her life. I will never ever return to this place. And I will never recommend that anyone comes to this place. I am going to post this exact story to my social media to warn people because this is not okay and I am definitely going to report them to the better business bureau.

Kelly L.

Shout out to Emilio & all the ladies that work here. I was on a tight schedule after a few complications before coming to David's Bridal. They worked with me and were so supportive and helped me find THE dress. Another Shout out the hard working ladies in alterations department as well, I got my dress right on time and it fit me perfectly. The alterations prices were steep so maybe find another place (don't be like me a do everything last minute!)

Rachael M.

5 stars for the staff I worked with during my appointment (Nicole and a gentleman stylist), but the dress options just weren't it for me (thus the 4 stars). That's not to say they didn't have beautiful options, but David's was already at a disadvantage because I fell in love with another dress; I just didn't know how much I loved this other dress until I tried on some beautiful dresses here, that just didn't live up to how I felt in "the dress". When you know, you know, I guess. 1 hour Bridal appointments are made by calling in ahead of time to schedule. You are assigned a stylist, and sent to peruse a few styles on the floor. They had us take photos of the barcodes of dresses I wanted to try. (Tip: take a photo of the dress before the barcode, so you know which ones you want to prioritize). They bring some dresses over for you to try in some dressing rooms, with large mirrors just outside of the room. The stylists help you close up the back of the dress if needed, and help to arrange the train so you can get the full effect of each dress. They discuss with you the parts of the dress you like, and don't like so they can get you closer to finding the dress of your dreams. This location is a good place to check out for a more affordable dress. One of my favorite styles was one I don't know that I'd have ordinarily tried, and was suggested by my stylist - a beautiful, simple, trumpet style dress (pictured in the photo attached to this review).

See all

Gabriel T.

5 years ago

Had the greatest time at this David's bridal! Everyone was professional and nice. I went with my sister who is getting married! We worked one on one with Dominique, and she was truly the highlight of our day. She knew what she was talking about, and she had such a fun personality. She also had great style, and really elevated the experience. If you find yourself in need of a dress and go to David's bridal in Burbank, ask for Dominique I'm sure you will love her as much as we did! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Alexis T.

5 years ago

Debbie was great! So helpful and kind to us during our visit. She was very helpful getting dresses that we pointed out while the fitting was happening and also went above and beyond to get additional dresses that were in the particular style our bride liked :) read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

George C.

6 years ago

We had such a great experience with Rosie while trying on Bridesmaids dresses. Rosie was extremely helpful and went above and beyond to help us find a dress in a specific size at another location! She was awesome! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Gloria P.

122

7 years ago

I had the most amazing time with Rachel. She made me feel like family. All the staff was awesome!

Helpful 0

Thanks 0

Love this 0

Oh no 0

Monica M P.

8 years ago

We had an incredible time. We were helped by Sarah Ann Vail as well as Sunshine, and they were both just so incredible, like a Fairy Godmother. Sarah Ann got to know us and me and she had so much fun working with us and made the whole process so fun. I found the dress within the first 5 and it was so completely within budget I came out green. Everyone was so incredibly friendly and my whole party cried and I cried and this place was everything. 10/10 best experience, we plan on returning for bride's maids dresses. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Dana T.

7 years ago

Backstory: a manager at the LA store on Pico sold me a dress over the phone, sight unseen, two sizes too big, and told me it was completely refundable. Long story short, by the time the dress came she didn't work there anymore and they wouldn't give me a refund. They wanted to charge a fortune for alterations to make the dress fit and they wouldn't even check other David's bridal store locations for my size!!! The next day I walked into the Burbank store without an appointment. The manager got me my refund from the other store in 10 minutes and I found a dress in my size for half the price. And everyone there was so nice and helpful and never even pressured me to buy anything. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Donisha M.

8 years ago

I cannot day enough good things about this location. After a bad experience at David's Bridal in Northridge I decided it give it another try in Burbank. I showed up on a Sunday night without an appointment just hoping to be able to try on dresses and while I wasn't able to try on some of the dresses Cameron and the rest of the staff were happy to help in any way that they could. We found dresses for both of my daughters and one for myself. After getting home I decided that I didn't love the dress that I had ordered and called the store to see if they could cancel the order. They were happy to do so and schedule me for complete fitting appointment later in the week. When I arrived late in the evening for my appointment I was given a warm and friendly welcome by Sunshine and Rachel who were very patient with helping me find the perfect dress. They asked all the right questions, made great suggestions and in the end it was the dress selected by Sunshine that made me feel exactly the way you want to feel on your wedding day. During the checkout they offered some very useful trips to make the big day run a little smoother and wished me well. I would gladly recommend this location to anyone that is shopping for a wedding or formal occasion. I cannot thank them enough for making my dress buying experience an absolute pleasure. read more

Business owner information

Kristen W.

Thank you so much for your kind words, Donisha M.. We really…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Melissa S.

5 years ago

Sara Ann is hands down the most amazing consultation she takes the time to get to know what you needs and wants are listens to your input I've had nothing but amazing experiences with them I found my dress my bridesmaids plus accessories I can't say enough about everyone there all incredible you won't be disappointed with your visit read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Lyndsay C.

6 years ago

Dress alterations went perfect. Sarah, Fae, Jo were all very knowledgeable and helpful! Thank you ladies!

Helpful 0

Thanks 0

Love this 0

Oh no 0

Karla D.

7 years ago

I went in to David's Bridal with no appointment on a busy day, but they fit me in anyway! We were shopping for my wedding dress, my mother's dress, and two bridesmaid's dresses. As we were waiting I was able to look around at a few dresses, but didn't find much in my price range. Finally Sarah Ann Vail was able to help us, and I can't believe what an amazing job she did! I told her my price range and style I preferred, and within a few minutes she was back with numerous dresses in my price range, which were all absolutely beautiful! She said that she knew there was a certain dress I was definitely going to love, and she was right- it was the PERFECT dress! A Zac Posen mermaid style that is so gorgeous and exactly what I wanted, and a great price. I LOVE my dress!!! Sarah also was able to help my mother find the perfect style, and also helped us with our bridesmaid dresses, all of which were special ordered. Sarah is just amazing and I am so grateful that she helped us find all of our dresses. I had previously been to two other bridal shops and didn't find anything nearly as beautiful or in my price range. I love David's Bridal and would definitely recommend it! Sarah is the best!!! I will be back for my fitting in August as well! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Vanessa D.

6 years ago

We recently visited David's Bridal in Burbank in search of Bridesmaid dresses. We scored Gold when we got Brooke as our stylist. She was friendly, genuine and made you feel so comfortable. Although there were 5 of us she made each of us feel heard and went above and beyond to make sure we were happy with our dress selections. We made a last minute change to a dress and the quality of service was just as great as our first visit. Brooke you are absolutely AMAZING and if I ever need anything for a wedding or special occasion I'm going back to you. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Emily N.

191

8 years ago

Evelyn and Rose were so helpful with searching in the store while I was on the phone with them for a certain color bridesmaids dress to order in time just 2 weeks away from my wedding when my brides maid had to get a dress at the last minute , they next day aired the dress and I got it just in time! Awesome customer service thank you ladies read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Brooke E.

5 years ago

Laetitia was extremely helpful and made me feel very comfortable trying all the dresses on. Gave me a wide variety of stuff to try on and was patient while I was deciding! Overall super sweet and helpful!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Ferny P.

5 years ago

I came here to try on dresses for my best friends wedding and I had an absolutely wonderful time being styled by Dom. She was so sweet and helpful and made the experience fun and found great dress choices. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Cindy A.

5 years ago

Had an amazing experience with Alex! She was extremely helpful, made the whole shopping experience really enjoyable. I would definitely come back, and definitely would like to work with Alex again. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Katie K.

8 years ago

Great Customer Service. Very organized store! Zoe helped and and she was extremely nice and helpful. She made everything easy! Thank you Zoe!!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Rosemary O.

8 years ago

Went in to find my dress for my upcoming wedding. With the style and budget I had set to find it Cameron totally helped me out completely, knew what I wanted and got it spot on. All the dresses chosen for me where beautiful and my style. I came in with my 5 girls and even with their sass and them being everywhere, I was shown nothing but calm and kindness. Thank you so much Cameron for your help and patience. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Caitlin D.

9 years ago

Just ordered my second bridesmaids dress from David's Bridal at this location and they are great! So organized and on top of things. Sarah Ann was my dress consultant and she was very helpful and knowledgeable. Will definitely be back for future weddings! read more

Business owner information

Kristen W.

Hi Caitlin, thank you so much for your star rating! We are thrilled…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tina R.

16 years ago

I will never step foot in this store again! I had an appointment to try on bridesmaid dresses with four of my bridesmaids and we had to stand around looking for dresses on our own for about 15mins until we finally met with a consultant. I'm not saying any of this is her fault, it completely falls on the management of this store. Once we finally met her she asked what color/style I was looking for then pointed me towards a rack, then she started dressing rooms for us and I didn't see her again until we were done. The store is small, crammed, packed and disorganized and our consultant was helping at least three other parties during the time of our appointment so we barely saw her. I was so overwhelmed and frustrated by the end if it I just picked a dress so I could get the hell out of there! The consultant finally came around when I was ready to order then on what looked like scrap paper quickly took down the measurements of each of my girls. I had to stop her when she measured one girls waist over her bulky jacket! Lol then she says the measurements dont matter (which according to another davids bridal is not true). The whole experience was a train wreck, if you live in the valley go to Davids bridal northridge! I picked up my other bm dress there and they where awesome! And the store is a lot bigger, with a much better selection I just wish I knew about it earlier. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

stephanie K.

14 years ago

David's Bridal rocks! I am a convert and had to write a review. I have to admit I wasn't terribly impressed with DB when I went there last year to get my bridesmaid dress for my sister's wedding. Maybe because I hated my dress (not really their fault). I had the impression of them as being super cheesy. However, through a twist of fate, my recent experience with them (as a bride) was nothing but amazing. I had a wedding dress for months before my wedding and a couple of weeks before my wedding I was in a panic that it wasn't the right dress. Alterations weren't helping and I just didn't feel good in it. Brides, I am sure some of you can relate! Losing hope that I would find 'my' dress and almost buying one online from China, I decided to make a last ditch effort and call David's Bridal. I called them on a Friday and my wedding was a week and two days away and I didn't know if even they could help me. The woman on the phone was so nice (Ashley?) and reassuring. She gave me an appt for that day after work. She assured me they could help me, I was so relieved. I met my friend there and from the moment I walked in knew I was in good hands. The staff was so nice and helpful. Lauren (manager) was wonderful and made sure I had all that I needed. We pulled some dresses and the second one I tried on was the one. Gorgeous and 1/2 the price of the one I had already bought. I got fitted on the spot by the very talented Anne who was so cool. They worked within my very time frame and my dress fit like a glove! A few days after my fitting i decided to wear different shoes and even though they had already hemmed my dress, I went in and they re-hemmed the entire thing, layer after layer, at no charge. How cool is that?! I also got my veil and shoes (that they dyed for me to match my dress) and everything I needed. They have such a variety of dresses, and their Vera Wang 'White' collection looked lovely. My dress was from their own line, but it looked like a million bucks. My wedding was 9/23/12 and I felt amazing in my gorgeous dress. I was taken aback by the many compliments on my dress...it stole the show! Thank you David's Bridal, Burbank! I am forever grateful! Anyone getting married should check them out, you never know what you might find! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kelly P.

8 years ago

Cazmere was AMAZING! My budget for my wedding dress was around 3,000 and David's Bridal is not were I thought I'd find the one. I came in by myself on a Monday with 13 months until my wedding. I had yet to go to other salons but I wanted to go to DB to get ideas. I tried on 4 dresses and Cazmere put my in my favorite dress first. As a size 16 bride it's hard to go places where the dress is bigger and gets 'clipped' down to your size- I love I could do that at DB. I felt amazing! I went to a high end salon in Pasadena the next day and felt so uncomfortable. The stylist was not as good nor did she know the inventory as well as the stylist at DB. I also had to squeeze into size 12 dresses- no fun. I highly recommend checking out David's Bridal for your dress- you'll be shocked! My only complaint was that the inside of the store was very dated. Hopefully they renovate soon! read more

Helpful 0

Thanks 0

Love this 1

Oh no 0

Elizabeth L.

106

6 years ago

Sarah Ann saved the day for me today! It is one week before our wedding. The dress I had ordered online arrived this morning and was HIDEOUS! I was so upset. However, Sarah Ann took me under her wing, and we found something perfect for our Zoom wedding. It's fun, cute, and VERY affordable! She also made the experience very body-positive, which is so affirming when brides are under such pressure to shrink themselves down. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

S M.

7 years ago

Sarah Ann helped us find the perfect bridesmaid dresses last weekend. She totally understood that it was a geek themed wedding and was able to find something that fit the theme perfectly. We had a great experience. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Erica S.

Elite 23

178

220

311

9 years ago

This is my second bad experience with David's Bridal. The first took place last weekend when I had an appointment scheduled and it must have taken them 10 minutes to find me a stylist. Little did I know that they double book appointments. What a HORRIBLE idea. Every single time I came out of my dressing room, my appointed stylist was nowhere to be found. I about had to ask other people there trying on dresses for help. Just imagine standing there with a half zipped up dress, looking around for someone there to help. *smh Anyways, when my stylist did show back up, there were some dresses in which I needed clips for (to hold up my dress). She only had 1 on her and couldn't find any others. Seriously?! Get it together! Be prepared is all I'm saying. Today we walked in with, again, another set appointment time and got the same 10 minute wait treatment. Ridiculous. We decided to make things happen on our own and went straight to the racks of dresses. I started grabbing the dresses that I had tried on last weekend. I hang up the dresses in one of the dressing rooms and out of the blue a lady comes dashing around the corner all snappy and sassy claiming that it was David Bridal's "policy" that everyone gets measured before the fitting. She acted like I ripped the tag off all of the dresses and pooped in them. Girl, obviously some of your staff isn't informed of this policy because no one measured me last weekend (which I told her). Not 1 person at any time broke out a tape measure and measured me, but thanks for the unnecessary attitude. You can settle down, I've done your job and have 3 dresses in my room ready to be tried on. Measure me if you want to? This is the last thing any bride, or bridesmaid, or customer walking into your store should experience. This is supposed to be one of the happiest times in a person's life. My advice would be to hire more people, to not double book appointments, and to check your staff's attitudes. Some things just need to be updated/changed - double booking isn't the solution. Thank goodness for Yelp so customers know what to expect when walking into this place with (or without) an appointment. And a round of applause for this unforgettable customer service. read more

Business owner information

Kristen W.

Hi Erica, we are very sorry to hear that your trip to David's Bridal…

Helpful 0

Thanks 0

Love this 2

Oh no 0

Carmen G.

5 years ago

if you want to be ripped off go to david's bridal in burbank. not only was i overcharged by 100$ i was also being tricked into paying 700$ for alterations on a dress that i paid 700 dollars for. i was not as stupid as they thought a black person would be. i took my dress that they wanted for alterations to sloans dry cleaning and alterations cleaners in el sereno and got the same job done for 87 dollars!!! i didn't even have to pay for expedited services because it only took one week without a rush charge. beautiful job done by sloans. also, the people were not rude like in david's bridal. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jenny M.

6 years ago

I dreamed of marrying my now fiancé but that's as far as fantasy went so when I booked my appointment with David's Bridal I had no clue what silhouette or fabric/ material I would want for my wedding dress. But with the help of my stylists Stephanie C and Silvia I found my perfect dress. With each dress I tried on I was asked what I liked about that particular dress, what I would change, what I would rate it on a scale of 1-10 and before I knew it I found the perfect dress, I found thee dress! and with no thanks to me haha it was all thanks to my stylists! I tried on a decent amount of silhouettes and based on the ratings I was giving on each dress I tried on they knew what silhouette I was gravitating towards before I even knew it and Stephanie said "I got it! I know which dress will be perfect for you" she rushed off and got me the last dress I would ever need to try on. This dress had everything! Stuff I didn't even know I wanted (since I went in there with no direction) It compliments my body, hugged all the right places, had the perfect amount of detail (not too much, not too little) & the fabric felt so good on my body! & for the finishing touch, both Stephanie and Silvia placed on the perfect Cathedral veil and had me try a pair of heels just to get the full effect and it completed a vision, my dream was becoming all the more clear. I'm marrying my perfect man in the absolute most perfect dress! I owe it all to Stephanie & Silvia! And to all the lovely employees at the Burbank location who came to celebrate my bell ceremony when I said yes to the dress! and it didn't even feel like I was shopping for a dress during a pandemic. I saw the full vision even while wearing a mask. With Covid I was only allowed to bring 2 guest with me to my appointment but since me and the stylist bonded so well it felt as though I had 4 guest with me. Very clean & it felt so safe for me & my friends while we were there & we all had plenty of space while I was playing dress up. I will definitely be going back to this location when it's time for the bridesmaids dresses! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jennifer M.

8 years ago

I had a great experience at this location with Sarah Ann! She was so patient and helpful in picking out the perfect dress that fit my style. She did not come off as "too pushy" as most sales people do. Sarah Ann listened to what kind of styles I liked and made sure to pick out multiple dresses that fit my criteria! She also made me feel comfortable throughout the whole experience and made sure she captured the essence of me into a dress. Overall, I am very satisfied with my experience at David's Bridal. Make sure to get an appointment with Sarah Ann, you will not be disappointed! :) read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jacky V.

9 years ago

Don't shop at David's bridal! They are over priced and offer horrible customer service. I visited this store during the $99 wedding dress clearance only to be told I wasn't allowed to pull the clearance dresses off the rack. The sales woman Sara Ann behaved so unprofessional and rude. She ruined my entire experience, she was not only rude to me but also to my family. I do not recommend David's bridal to anyone. They won't let you exchange or return so you better be 10000% sure before you buy. If you do decide to purchase there, don't let them pressure you! It's ok to walk away and say no. I wish I had left, but instead I bought a dress I didn't want. read more

Business owner information

Kristen W.

Hi Jacky, we are very sorry to hear that your trip to David's Bridal…

Helpful 0

Thanks 0

Love this 1

Oh no 0

Brittaney W.

172

7 years ago

Went here for bridesmaid dress fitting. Debroah was so helpful and nice. She spent a long time with us, and made sure we were happy. We didn't feel rushed and that we had a certain time to be here. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Krisha D.

7 years ago

I found my perfect dress here and I couldn't be happier! The alterations department did such an awesome job. Jo and Ashleigh have been nothing but helpful over the last couple of months. Absolutely great customer service!!! If I had a need for another wedding dress I would definitely come back here. Their team made the whole process go smoothly. I would highly recommend everyone to go here first and try their dresses read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Maria M.

8 years ago

Love coming to this location for fittings. Everyone is really helpful. Maritza and Angie were extremely helpful and very nice. They make you feel comfortable trying dresses on and they really try and work with you with whatever you need. I highly recommend this location. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jonathan C.

137

8 years ago

The staff was very uptight. They wanted to charge me for steaming and cleaning a dress that they turned into me all wrinkled. The wait time for a dress that I ordered took extremely long which I could have ordered somewhere else and got it faster and cleaner with better customer service. read more

Business owner information

Kristen W.

Hello Jonathan, thank you for your feedback. We will be sure to pass…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Cassandra W.

130

111

9 years ago

I had such a fun experience there! The lady knew exactly what I was looking for and I was in and out in 40 min! It wasn't stressful at all!!! It's so pretty in there and everyone is so nice! read more

Business owner information

Kristen W.

Hi Cassandra, we are so glad our staff was able to provide you with…

Helpful 1

Thanks 0

Love this 1

Oh no 0

Andrea H.

8 years ago

I never thought I would have such an enjoyable and easy going time bridesmaids shopping. Debbie helped us as well as the bride pick out the perfect dresses! Sunshine the designer was so efficient in grabbing and helping us style each other! We left with all of our dresses and ready for the big day! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Elizabeth M.

7 years ago

Love love love this place !!! Sarah Ann is amazing! She makes the girls feel precious, elegant words can't describe y'all need to come n check it her out yourself !!! read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Brandi P.

6 years ago

Marissa was so sweet and helpful! She had 4 appointments all at once but she was still able to make me feel valued and cared for.

Helpful 0

Thanks 0

Love this 0

Oh no 0

Marilyn P.

7 years ago

My daughter found her perfect wedding dress with the help of Sarah Ann. Sarah Ann immediately understood what we were looking for and suggested so many beautiful options. She was extremely patient and incredibly helpful. It was apparent that Sarah Ann truly cared about finding the PERFECT dress. She made so many great suggestions and really helped with the tough decisions. This store has such a variety of elegant, yet reasonably priced dresses. All the personnel were friendly and helpful, but Sarah Ann made all the difference. I am so glad she was the consultant that worked with us! Her top concern, without a doubt, was my daughter finding her perfect dress... and she did! read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Nadia M.

7 years ago

Oh my gosh! Rosie is amazing! I was so nervous to try on dresses since I'm trying to loose weight for the wedding (as most brides do) and Rosie made me feel confident and helped me find my dress!! She was sweet, trendy and honest about how dresses would shape my body. She helped me find a dress that I feel wonderful in and kept me in my budget! It was even the first dress I tried!! I even cried and I don't cry easily! I'm so excited to go back and find dresses for my bridesmaids. Rosie was awesome and I hope to work with her again soon! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jackie I.

1069

7 years ago

I came into David's Bridal today to try on my bridesmaids dress and the employees there were SO HELPFUL! It was actually my second time there to try on the dress and the same women who helped me the first time helped me again (which is why I feel so bad that I don't know her name!) Each time she helped taking my measurements and she was more than happy to do it again the second time around. Phenomenal customer service. Ahh I wish I remembered her name (blonde hair). Anyway she made the process SUPER FAST AND EASY! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jenn L.

107

9 years ago

As soon as my friend and I arrived at the store, they offered me to look at their brochure which contained their current stocks. When my friend asked me about the gown I had in mind, I pointed out to her a gown in the brochure that fit my criteria. Our consultant was Sara Ann. She was easy to get along with. Very professional and friendly. She really loved what she does and because of that she wanted to capture the essence of the bride she was working with to find not only the right gown but the right ensemble - the perfect head-to-toe look. She pulled out 4 gowns for me. The very first gown she let me try on was the exact sme gown I pointed out to my friend. It was a size zero. It fit perfectly and I was really impressed that she knew what I wanted. The veil that she picked for me was the one I envisioned, as well. It was embroidered on the lower half rather than on the entire length which I felt was too much. The belt she chose for me added character to the gown. She also found me the shoes for a discounted price since it had been tried on (that was the last stock available in my size). Needless to say, I also purchased the earrings, bracelet, gown bag, alteration package and preservation kit. I did not try on any other wedding dress. I already found THE ONE! Everything was under $1,500.00 which I think was a steal! What I realized in choosing the right bridal gown is that the only opinion that matters is the bride's and no one else's. It would be helpful to bring a supportive friend who has experience on this because that kind of friend would support your vision. She would definitely provide honest criticisms but she gets you and will not try to change you for something you are not. To sum it all up, Sara Ann was really great at what she does and all my expectations were met and then some. It was a pleasure working with her. Honestly, I did not plan on buying a gown that day, but she truly captured the kind of bride that I am. I highly recommend her and this particular branch! read more

Business owner information

Kristen W.

Hello Jenn, congratulations on your upcoming nuptials! It sounds like…

Helpful 1

Thanks 0

Love this 1

Oh no 0

Page 18 of 35

2050 Empire Ave
Burbank, CA 91504
Northwest District
Directions
(818) 238-9001
Call Now
Visit Website
http://www.davidsbridal.com

Hours

What time does David's Bridal open?

David's Bridal opens at 10:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Sunday.David's Bridal opens at 9:00 AM on Saturday.

What time does David's Bridal close?

David's Bridal closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.David's Bridal closes at 7:30 PM on Saturday and Sunday.

Mon-Fri 10:30 AM - 9:00 PMSat 9:00 AM - 7:30 PMSun 10:30 AM - 7:30 PM

Payment methods

Does David's Bridal take credit cards?

Yes, David's Bridal takes credit cards.

Indoor Amenities

Does David's Bridal allow dogs?

No, David's Bridal does not allow dogs.

Outdoor Amenities

Does David's Bridal have bike parking?

Yes, David's Bridal has bike parking.

Does David's Bridal have parking?

Yes, David's Bridal has parking options. Private Lot Parking

Ask the Community - David's Bridal

Do they accept walk ins?

They do! But the wait might take a while. I think it's better to walk in during the week.

View question details

Don’t See Your Question? Ask Away!

Review Highlights - David's Bridal

“gown. If you are at all uncertain about your wedding dress journey I can't say enough about the amazing Sara”

Mentioned in 150 reviews

You might also consider

Verify this business for free

People searched for Bridal 11,579 times last month within 20 miles of this business.

Verify this business

Explore benefits

Fleet Feet

4.8(354 reviews)

1.2 mi

•$$

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Photos

One of the options I reviewed with Mackenzie. ASICS gel cumulus. Ended up with a Saucony shoe instead.

My new unbelievable shoes!

See all

My new unbelievable shoes!

Shoe Palace

3.5(34 reviews)

1.3 mi

I had an awesome experience here, and a big reason why was Andrew. He greeted me with a welcoming…read moresmile, made me laugh, and had such a positive attitude the whole time. He was friendly, helpful, and made sure I had everything I needed without making me feel rushed. You can tell he genuinely enjoys helping people, and that kind of customer service is hard to find these days. If you stop by, I definitely recommend asking for Andrew!

Ivis was the best sales person I have ever encountered at a retail store. He was so helpful and…read morefriendly! I loved his personality and was lucky to have him help and give his advice. I bought 4 pairs of shoes from him . Thank you ivis

Photos

Adidas

Nike shoes

See all

Converse and Puma

WSS

3.4(89 reviews)

2.2 mi•North Hollywood

•$$

I just want to share my recent experience at this location. I had to bought a Mexican jersey for my…read morefriends son which it was too small. I went to make an exchange to other location and I was told they couldn't help me that I had to go to the one I bought it. Yesterday, i had the chance to go to this location I just had surgery and the cashiers where helping two different customers (really bad customers) one of them had a child running even back of the counter and the mom didn't say anything. At this point I was losing my patience . The cashiers kept their integrity to the 100% shout out to them. When it was my turn I didn't check the jersey and it had a visible stain but with tags she told me it wasn't able to do the exchange but she would ask her manager that's when DANIEL came in and he was very nice. I explained the situation. He did the exchanges without a doubt. Thank you Daniel for your service . I just paid the difference and that's it. I would gladly come back to this location.

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

Photos

See all

Nordstrom Rack

3.2(226 reviews)

0.3 mi•Northwest District

•$$

On Sunday afternoon, May 31, I went shopping with my mom at Nordstrom Rack after our trip to…read moreCostco. She wanted to stop by and do some shopping there, so we went together. I browsed through the clothing section, and my mom bought a pair of On sneakers. She absolutely loved them and said they were very comfortable. I looked through a lot of clothes, but unfortunately, I didn't find anything I liked that day, so I didn't end up buying anything. Even so, it was a fun and enjoyable shopping time with my mom. cf) The On sneakers normally cost around $200 - $300, so it was great that she was able to get them for about half the price at Nordstrom Rack.

I visited this clothing store recently and was pleasantly surprised by the huge selection of…read moreclothes for both women and men. There are so many beautiful models, colors, and quality fabrics to choose from. I especially like the dresses here -- the styles are very trendy and elegant. What I didn't like was the long line at the checkout, although there were already four cashiers working, which helped move things faster. There was also a big line for the fitting rooms. However, the staff handled the situation professionally: they called another employee to help organize people for the fitting rooms while the first employee was busy giving out online orders. I also think the store could really benefit from having self-checkout or express checkout lanes. Some customers have carts full of items, while others are waiting in the same line with only one or two things to buy, which makes the wait feel longer. Overall, I left satisfied with my shopping experience. The prices are above average, so I don't come here very often because of that. But I always check the sale sections, and that's where I usually find beautiful dresses for myself. The store also has a great selection of men's clothing. Overall, a stylish store with a wide variety of options and helpful staff.

Photos

See all

The Magnolia Park

3.1(122 reviews)

1.7 mi•McNeil

•$$

It would be helpful to update your website and social media that your are closed for renovations…read more Nothing noted on any of those spaces. That's business marketing 101.

Great experience got the shoes I wanted and the staff was hella cool definitely recommendread more

Photos

Expired Candy

See all

Yup it's all sweet in here!

DSW Designer Shoe Warehouse

3.7(169 reviews)

11.3 mi•Downtown

•$$

Friendly staff and a well organized store. They have a great system regarding looking for sizes…read more Everything is stacked neatly and in order by size. Didn't really find anything for me this time but had a great experience and everyone was super helpful

LOTS OF SHOES, BUT NEVER ANYTHING I REALLY LIKE…read more=========================================== I have been to this store numerous times, but I don't think I've ever purchased anything. The store is jam packed full of shoes, but I just haven't loved anything enough to purchase. Maybe I'll find something I like one of these days. They don't validate your parking unless you buy something.

Photos

A fun elevator to enter the store!

See all

Journeys

3.7(23 reviews)

1.3 mi

•$$

i always hated buying shoes because i could never decide what i wanted or i could never find my…read moresize; i've been coming to the Burbank location for about a year and a half now and out of all the employees i've ever had help me, Kiera and Maddie are the best people there by far.. they always bring me not only the shoes i ask for but also options they think will look the best; they are honest with me on how the shoes look because they wouldn't want someone to lie to them just for sales. i always end up buying at least one pair of shoes from them! i could always sense some hostility by other employees and i never knew why but ever since the new manager Cass came to the store, the customer service has increased so much! Cass has such an amazing personality and you can see that the other employees actually LIKE to come to work! i'm so happy walking into this store even more now! This store is by far the best journeys in LA!!

I've had consistently poor customer service experiences with Cefawne. She is often unwelcoming,…read morewhich makes my visits uncomfortable. During my most recent visit to exchange shoes for my daughters, Sienna stepped in and provided warm, helpful service. Michael also assisted me during a previous visit and was professional and helpful. I appreciate Sienna and Michael for their excellent customer service, but Cefawne's repeated attitude has negatively affected my experience.

Tillys

2.8(53 reviews)

0.2 mi•Northwest District

•$$

I drug my boyfriend all over the place so that i could look for a couple hats. I think over the…read morecourse of a few months we went to several different malls and shopping centers and I just had no luck. I even looked in Texas and i couldnt find any. One day while shopping he had the idea to go to Tilly's - we left with three hats. I think i got TWO hats for around $25 and my boyfriend's hat (which he gets complimented on all the time) was about $25. Actually, I kinda had a hard time deciding which hat to get because there were about 5 that i really liked! I was surprised at their selection of clothes- they are really cute and very reasonably priced. They have mens, womens and kids clothes plus accessories and shoes. Also, the staff was really helpful and attentive.. I will definitely come back here in the near future.

They don't accept returns, even though they might say they do on the receipt. This is my first time…read moreshopping at Tillys, and it's the last time I'll ever do so. I'm surprised it's still open. I never saw another customer while I was there to purchase the item, and there were no customers when I asked to return it three days later. I should of read the reviews first.

Photos

Tillys

Accessories

See all

Inside the store

SAS Shoes - Burbank

3.5(41 reviews)

1.6 mi

•$$$

Great service, the boot I wanted was not in stock but Linda was very helpful and knowledgeable…read moreabout the specific boot because she herself owned a pair. I've been here many times and the service is always above and beyond!!!

The 5 stars is for the fit and comfort of the shoe brand…read more The service is ok. The shoes are aprox 100/200 each pair. I've been wearing my sandals for at least 5 years - so that's like $40 a year which isn't bad. They are sooo comfortable. I've climbed mountains in Mexico in these sandals. Wide feet, plus size shoes. Shoes for old people- this is where it's at. I'm in hospitality, so on my feet up to 10/12 hours a day. They hella ugly, but super comfortable.

Photos

Clare-$179

SAS Shoes - Burbank - This is where they measure your feet. I just had to take this picture, it was just so beautiful and the customer service was terrific!!

This is where they measure your feet. I just had to take this picture, it was just so beautiful and the customer service was terrific!!

See all

Clearance rack

Shoe Palace

3.8(29 reviews)

3.9 mi

Awful customer service,be warned! I walked in quietly and…read morewent to the back to look at the women's shoes . I personally was excited because I had saved up to buy spring/summer shoes. Long story short the way my happiness was killed in seconds by associate named Amber I believe was insane. Rude comments, snarky responses and when asking for a shoe size she tossed me the untied shoe and said "here you go" and walked away as fast as she could. Everything I said was an eye roll and deep breath, I work in customer service I get it but I was asking to the point questions. I was ready to just get my size and walk out, I didn't even want to try on the shoes. I felt going to another woman in a dominantly male store would be better but absolutely not.

What an amazing staff they have mostly Itzel thanks for all your help came in looking for a for a…read morespecific jacket came out with a better one thanks for all you guys do

Photos

See all

New shoes!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

96 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

andrea r.

13 days ago

Christy K.

12 years ago

Today was the day, I got to pick up my wedding dress. I was directed to the alterations department to pick up my dress. I am NOT cool with the worker named Hilary which I believe she is right below rank of the store manager. This girl was so darn rude hanging up on me in previous matters so I'm already up to par not wanting any association with this girl. The dress I bought comes with a belt and extra buttons. I didn't find that on my dress so I asked them to give it to me. The alteration lady calls on Hilary and this girl checks the same dress that i bought right in front of me and walks away. Few moments later, the alterations lady comes back and tells me that they no longer have the dress I bought. I check the same dress that the girl Hilary checked and told the alterations lady this is the same dress I am buying. I check the dress myself and the pricetag comes with a belt/extra buttons and the alterations girl who was right next to her while checking it too acts as if they she didn't see it. SMH And she says "Oh, we do have the dress!" At this point, I look at her with WTF look and tell her just give me the belt/button I paid for that comes with the dress I purchased. At the point, I am boiling because I just saw it with my own eyes them checking the dress and they come back LYING. Not only did the dress i bought had a missing button to start with but they weren't going to give me the belt that comes with the dress. SMH This store won't last with workers like Hilary. To those who are going to shop here, please ALWAYS make sure you have everything triple checked! #tragedy #loatheliars I will NEVER recommend anyone to buy their bridal dress here ever! The whole experience I had overall is terrible than good. The only helpful person I can say was ramone which is the store manager. If it wasn't for him, this will be a one star rating. The company should pay ramone double the salary and fire workers like hilary who lie to customers maybe than this store will still be open to stay. #worstexperienceever #neveragain read more

Camille V.

2 years ago

I had an incredibly disappointing experience at this location due to the customer service provided by the woman at the front desk. Ten minutes before my scheduled appointment, while I was already in the parking lot, I received a call informing me that I would not be able to try on dresses because the store was fully booked. When I asked why I had not been informed earlier and why their appointment system allowed me to book a time despite being fully booked, she explained that the system wasn't accurate. Despite this, I explained that I had driven an hour in the rain to get there and requested to try on a few dresses, even without a stylist. She responded in a rude and condescending manner, stating that no stylist would be available for me. Nonetheless, I proceeded to the store, only to find that the front desk attendant was still unwelcoming and unhelpful. The store was nearly empty, with only one other customer present, and I was eventually assisted by another staff member. However, the interaction with the front desk attendant left a very negative impression. The lack of professionalism, poor communication, and disrespectful attitude was highly disappointing, especially for a store that should prioritize a welcoming and positive experience for its customers. In the end, it was hard for me to bring myself to even consider buying a dress from this store because of how poorly I was treated. I chose not to make a purchase because I felt they did not deserve my business after such a negative experience. read more

Shay D.

305

6 years ago

Omg! The staff at David's Bridal on Thursday helped me and my friend out in the most priceless way ever. We went in looking for a specific bridesmaid dress in white, which is a special ordered dress. They did not have them in store. Stephanie Carrillo the store manager went above and beyond calling around and seeing if there other locations could get them for us. Here is the real kicker... the wedding is on the 30th of December. Although, she did let us know that there is a possibility that the dresses could be cancelled if they are not 100 percent perfect. Aimee and Brianna teamed up as well to check all locations to get it expedited for us. Waived the shipping fee etc. When I tell you these ladies work as a team and made 2 woman walk out of their store with big smiles on their faces..... yea I was so thankful and impressed that those ladies showed me what customer service is suppose to be like and look like. I highly recommend this location and specifically those 3 woman. We will most likely be receiving our dresses days early before the wedding. Whooo hoooo! Thank you again Stephanie C., Aimee and Briana for all of your hard work and just your positive vibes and spirits for helping sort out a last minute situation. I will forever recommend all I know to you and your location. Thank you Thank you Thank you Love Shay Domingo a Super satisfied customer. read more

Tet C.

7 years ago

I had a very bad experience with David's bridal . Jo who got my measurements didn't do her job. When i picked up my gown like one week before my wedding, my gown was messed up! It won't zipped, and it wasn't helmed at all. They killed my excitement . I asked why and what happened to my wedding gown, they said they can't give me an answer they can only give me a resolution. What the heck ! I told them to at least return half of my alter coz Twas their fault, alteration alone was $636, but they had no remorse and told me that it was final. So they want me to pick up my gown like two days before my wedding and even paid for the steam and all, it smells not steamed at all and it smells dirty:( So I had to buy another gown quickly like one day before my wedding from other store, so two days before my wedding, my husband picked up my wedding gown and I NEVER went inside, i was so stressed that day, that's why I asked my cousin who happens to be a lawyer on what to do. I will never go back to that place EVER again . But I'm not done with them yet! I even got sick coz I was having an anxiety coz they messed up my gown! When I tried it on the day of my wedding, fitting wasn't right :( I'm really pissed until now!! I will never recommend David's bridal at all . I can't even give them one star . Heck no! read more

Taylor H.

10 years ago

So I have to start off by saying that I finally made it to David's Bridal tonight after a very long day of work and class. To tell you the truth the last thing I wanted to do was try on bridesmaids dresses. When I got there, everyone was so nice! I didn't have an appointment but it wasn't a problem! I especially have to thank Jordan!!! Jordan you made finding what I needed so easy and you were so accommodating to my budget and time limit. My bride told me yesterday what I needed to get for her wedding that is in April of this year. I was worried that it was too late. I also had to go shopping by myself which is never fun. Jordan made it feel like I was shopping with friends and was so kind to hold my phone while we FaceTime my sister. Jordan even went as far as to get a phone charger for me so my phone wouldn't die while I was FaceTiming my sister! In addition to all this I only had to try on six dresses because Jordan listened to what I needed and found a good fit for my body type. If you are shopping at this davids bridal definitely ask for Jordan! Best experience my sister and I have ever had at a bridal store (and she has been in like 10 weddings)!! David's Bridal if you ever read this Jordan needs a raise or promotion pronto!!!!! read more

Athena N.

Elite 25

597

149

1 year ago

I had my very first bridal appointment today, and I truly couldn't have asked for a better experience, thanks to Birdie, who was an absolute gem! I went in feeling nervous and unsure of what to expect, but Birdie immediately put me at ease. She was warm, kind, and genuinely fun to work with. Before we got started, she took the time to ask thoughtful questions and review my inspiration photos, and then, like magic, she pulled 5-6 dresses that were exactly my size, style, and vision. I didn't even have to lift a finger! She was so efficient, intuitive, and really knew her stuff. The entire experience felt relaxed, supportive, and joyful. Birdie not only made me feel special but also took such great care of my family. She answered every question, went above and beyond to accommodate us, and truly made it a memorable experience. Afterward, we browsed the bridesmaid dresses, and Birdie chimed in with helpful tips on colors and styles. She was incredible from start to finish. If you're planning a bridal appointment, I can't recommend Birdie enough. Ask for her by name and you won't regret it! Thank you again for making such a special day even more magical. read more

Leilani P.

12 years ago

Let me first start by saying that Kelley is great. Understanding, funny and super helpful and patient. She's really the only reason this place is getting that stars that it is. Also, the prices are okay... With that said, let me just say that I did find shopping for dresses here kind if irritating and slightly embarrassing due to their lack of size options. I am a little over weight, but by no means obese at all. Out of all the dresses I liked there was only two that actually fit. Most of the selections are for girls that are about a size 3. It really doesn't make you feel great when prepping for your special day when pretty much nothing fits so you have no idea what the dress actually looks like on you and really it kind of hurts your feelings. I did get a dress, and I thought I liked it. But after getting it home I realized I really don't like it at all, I just liked it out if the very small selection of what was available for people that aren't super models to fit in. So now I'm stuck with a dress that I can't stand and some self loathing. Thanks David's Bridal. read more

Kathy K.

13 years ago

Brides worst nightmare came true! My dress was damaged beyond repair a day before my wedding at the final fitting! Im not sure whether it is a fault of alterations of not putting a belt properly, or just the quality of the dress, but i was one unhappy bride. I had to choose another dress, which was not the kind i wanted at all. I was not even surprised when I saw beads missing, right after i put on the dress for the wedding. The whole wedding i had to drag the dress, so no one would step on it. They have attached the hooks so it can be adjusted, but the hooks broke (what a surprise). They gave me a discount of 20% on a new dress, but i was charged for alterations (thats nice). The dress I am planning to contact the corporate, so we will see how they handle. But so far I am one unhappy customer. They have ruined my night, and my wedding (the dress part). I Was suppose to go for a night out before the wedding, and instead I spent it crying at their store. Should have read the reviews. I keep blaming myself for that. read more

Lilly V.

6 years ago

I got married 12/1/2020 and started planning only 1 month before and I could not of done it any FASTER anywhere else. I was matched with Brooke! I kinda had an idea of what i needed, not too much or too little, Brooke helped me with 3 gorgeous gowns, I choose one and Brooke added a beautiful belt that would be sewn on, altered to my size, and came together with the perfect veil, I said yes to the dress!! Thank you so much! Next to Alterations with Amara fitting me into the dress, how I am going to look and feel in the dress for 8 hours! she was clear, informative, made me feel so comfortable especially fitting within a week of the wedding and I was soo nervous! Thanks a million! Graciella did an amazing job fitting my heels, and the flow of the dress hitting the floor just right while walking! Wonderful job! This team with guide you through your journey to becoming one with your partner and I wish I was getting married again jut to go through the process again with these amazing ladies!! read more

Patty F.

6 years ago

The best customer service experience I have ever received. Was beyond my expectations. I had a little dilemma with my wedding dress i purchased in 2019 in Oxnard. To make a long story short I was told from the Oxnard location I wasn't able to exchange my dress anymore. So I called the burbank location and spoke to Claudia which she was amazing very helpful and I spoke to Brooke as well which she definitely made it all happen for me. They were able to help me. I drove to burbank so they can size me correctly and let me tell you the experience I had once I arrived Cristina and Delmy were just beyond helpful with me. I was finally able to get my dream dress. Thank you girls again for making this possible for me. Claudia, Brooke, Cristina, Delmy, and Briana. I hope you girl's loved the donuts. I definitely will be going back soon for the bridesmaids dresses. I honestly don't think I have ever experienced such amazing customer service from anywhere I've been. I'm super thankful for you girl's. read more

Lashez D.

15 years ago

I went to David's Bridal in August of 2010, with all my bridesmaids and I was only going to see bridesmaids dresses. Ana G. gave me and my girls the best experience EVER!!! I was amazed at how well we clicked and she knew exactly what i was looking for in my girls. Then she found a wedding gown that I completely fell in love with!!! keep in mind i just went for my bridesmaids... well Ana was super busy, running around with other brides, but yet she was always there for me, all my questions were answered, and all of my 12 girls and I were given the best of the best service ever!!! Sadly she left David's Bridal, and other girls helped me and they gave me okay services, but thank goodness Ana was back because she was able to help me with my mother's dress=) I am so glad Ana was able to help me, she is the best. She made me feel so comfortable and that is exactly what I was looking for=) Thank You Ana G. and David's Bridal. read more

Summer L.

11 years ago

I recently took my bridal party to davids bridal and we were helped by Christina. I must say she was so helpful and extremely patient and kind to all of us. I had 3 girls there to try on dresses plus our flower girl. Christina was so fast at pulling dresses after she did all the measurements. She kept a smile during the entire process and kept things calm. After finding out we couldn't get a certain dress in the color I wanted, I picked another color which tied on so well. In the end I was so happy to have the 2 colors together. Christina let us know if we had any questions that we could call and ask for her at anytime. She was such a pleasure to work with during such a short time. I just wanted to say thank you so much for helping us and for making our appointment so special. It was a perfect day for sure and Christina was a big part of it. I really appreciate her and all her heartfelt and efficient work. read more

Jenni K.

113

12 years ago

Try out the dress and buy it online. The dresses in the store are dirty and nasty. You can tell so many people have tried it on because it reeks of perfume, and make-up stains. Buy it online and get your alterations done for the dress elsewhere too. Online prices are cheaper and better deal plus they offer free shipping. Save yourself the trouble and just buy it online. They want to order it for you so that they can charge you alterations. Unnecessary, alterations is a rip off. All the empolyee's in this store should all be fired. I didn't have one pleasant experience. No wonder stores are diminishing nowadays and people opt out for internet sales. Now I see why.. Terrible customer service! Internet sales, FTW! Every bride should wear a new dress! If that's what you want, order online once you know your size. I got mine online! :) Budget well! Bride to be read more

Mary Jo R.

8 years ago

Having had two horrible prior experiences at another David's bridal we were hesitant to go and search for a dress for an upcoming wedding. A phone call to the Burbank location and a subsiquent trip there changed my mind. We were greeted by Sunshine and Megan and immediately made to feel like our time mattered. They listened to what we said, were fast efficient and eager to help. Àbove everything else they were friendly and pleasant, making the experience so much better than the ones in the past. Working in the customer service industry myself I appreciated the effort they put forth to be sure we had our five star experience. A special thank you to them both and to Cameron who was also a pleasant addition to Thier service team!! I will definitely go back there and referred friends to this location any time! read more

Erika M.

5 years ago

I just want to start of with , Carly J. is AWSOME! Absolute best. I went in on Saturday June 5th around 4pm. This was the first time shopping around for a wedding dress. I felt overwhelmed with my bridal party & mother picking out a bunch of dresses to try on but, Carly turned it around. I felt like she had my back the entire time! She would say its ok you can say no. Carly was part of the group by the end of the day (: Thank you so much Carly For helping me find THE ONE. I absolutley love this particular David's Bridal location. I've been here before for my prom dress & now my wedding dress. It is clean and spacious looking. I felt COVID safe. Plenty of parking as well. Great staff all around. Will be returning for alterations, bridesmaid dresses, flower girl dresses, and mother of the bride dress. read more

Sarah M.

2 years ago

I had a very disappointing experience with the alterations department at David's Bridal. After being charged $250 for alterations, I came back on the scheduled day to try on and pick up my dress. My measurements had changed slightly by an inch, and it was immediately clear that the dress was too loose in the back and abdominal area. Despite being told to come early in case any adjustments were needed, the employee did not offer to fix the issue or provide any alternative solutions. They simply dismissed the concern, leaving me feeling frustrated and unsupported. For the high price they charge, I expected better customer service and attention to detail. Unfortunately, this experience left me feeling let down, and I would not recommend their alterations services to others. read more

Johnny D.

8 years ago

REVIEW FROM THE BRIDE: Incredible experience because of CAMERON & SUNSHINE. I showed up 30 minutes late and they didnt seem at all annoyed and worked so much to keep us happy. Cameron was so much fun, he even spoke some Armenian to us and was just so attentive and full of life. Sunshine was supportive and beautiful for the way she took care of us. The appointment seemed to get better and better. Dress was picked and put on lawaway in under an hour. We left happy and hugging. Thank you Cameron and Sunshine. So much. Prior to this I was a bride mainly having a wedding for my family, after the perfect dress, I couldn't be more excited for this special day. Good job for having these two WONDERFUL employees. I wouldn't have had it any other way read more

Caroline G.

7 years ago

I went a few months ago to David's Bridal and felt pretty meh about the whole experience and the dresses I tried, so I put off the whole process on the back burner. But I went a few weeks ago, called before hand to make an appointment, and when I showed up got placed with Eden to help me. She was super supportive and after trying on a few and going to order any of dresses I liked, turns out I had waited so long my special order color wasn't going to arrive in time. Eden was super non-judgmental which I appreciated and let me sort through a limited selection that would arrive by the wedding and gave me her opinions of the online-only options based on the in-store try-ons. Dress is ordered and set to arrive - thank you Eden! read more

Cee E.

6 years ago

Sarah Ann was a delight from the moment she spoke her first word to me. She was very encouraging and happy, which made it all the more a great experience. I was never one who was interested in weddings or the preparation for one, so, I didn't quite know what to expect. Sarah Ann took care of everything! With her eye of expertise, she took one look at me, listened to my preferences and price range, and brought out a dress that exceeded my expectations! She knew it was practically the one - and it was! I rang the bell to confirm it! Sarah Ann took me from dress, to jewelry, to shoes - one stop easy shopping, all within my budget. Her husband is right - she is a Wedding Jedi! God bless you, Sarah Ann! read more

See more unrecommended reviews

David's Bridal - bridal - Updated October 2026

Browse Nearby

BEST of Burbank, California Coffee near David's Bridal

BEST of Burbank, California Restaurants near David's Bridal

BEST of Burbank, California Things to Do near David's Bridal

BEST of Burbank, California Brunch near David's Bridal

BEST of Burbank, California Wedding Dresses near David's Bridal

BEST of Burbank, California Women's Clothing near David's Bridal

BEST of Burbank, California Limo Service near David's Bridal

BEST of Burbank, California Travel Agents near David's Bridal

BEST of Burbank, California Passport Services near David's Bridal

Related Cost Guides

Florists

Browse Brands

David's Bridal

Browse Articles

Articles by date

People who viewed David's Bridal also viewed

Lovella Bridal

4.5

(602 reviews)

•$$$

My photographers at Lori Dorman Photography recommended Lovella Bridal for my wedding dress and I…read moream so grateful that they did! The store is spacious, glamorous and has a ton of dresses to choose from! My group of four had a beautiful upstairs room for my appointment. I want to also shout out Vanessa. She was friendly, thoughtful, personable and brilliant! She picked my dress on the first try but each additional dress was a hit! I can't recommend her enough!

I found my dress here and it was truly so amazing! my stylist Shannon was so patient and kind and…read morehelped me explore different dress and veil options until I found the one!

Katherine's Fashion

3.4

(72 reviews)

•$$

Love the service I love how they treated me and my daughter she loved the dress and the prices were…read morereasonable thank you for everything

CASH ONLY! Even though the business states they take credit cards online they do not they run this…read morebusiness as cash only!

Lili Bridals

4.3

(627 reviews)

•$$

I was returning something at Nordstrom Rack and decided to check out Lili Bridals across the…read morestreet. It was completely unplanned so I wasn't too bummed when I saw the "appointments only" sign on the door. Instead of walking away, I decided to go inside and ask if I can try on some veils. Lisa and Sienna were both very friendly and helped me right away due to a cancellation. Lisa's dog was also nicely perched at the counter greeting clients. I showed Lisa and Sienna what my dress and shoes look like and asked for recommendations. I tried a few veils of different styles and lengths, but nothing really called out to me. Lisa went digging and came back with the veil of my dreams. I knew I had to buy the veil after trying it on. It was an absolute gorgeous statement piece. More than I wanted to spend on a veil, but IYKYK! Super serendipitous - I will always look back at Lili Bridal fondly due to this experience! :)

I had such a fantastic time picking out my dress, and visiting for my fitting, and alterations…read moreappointments. The staff here are the best, and able to help you find a dress that matches your budget. My dress held up wonderfully the day of, and l love how the came out in my wedding photos!

Eleganza Bridal

3.4

(14 reviews)

Very friendly people! I lost a bet and had to do a quinceñera photo shoot and they were very…read moreaccommodating!

I really liked this place highly recommend my daughters 15th dress was the best plus my own dress…read morewas perfect she really did a great job just like she wanted was done the owner Francis was very nice very professional thank u so much for making my daughter look like a reall princess..........

Lauren Elaine

3.6

(15 reviews)

•$$$

Adam is the best! I love my wedding dress and the service…read more I really recommend visiting this designer

My mother and I attended this bridal trunk show at The Phoenician in Scottsdale Arizona, expecting…read morethe elegant, high-end experience we had been promised. We were told it would take place in a grand ballroom at a resort we know well and frequently visit for golf. Instead, there was no one to greet us, no visible signage, and even the hotel staff had no idea what trunk show we were referring to. After searching for the correct location, we arrived and waited until more than ten minutes past our scheduled appointment before our point of contact, Adam, finally appeared and said they needed additional time because they were still with another bride. When we were eventually brought inside, the so-called "bridal suite" was a basic conference room filled with dresses. There was only one inexpensive-looking full-length mirror, along with an unstable, worn navy pedestal that did not feel safe or appropriate for trying on luxury wedding gowns. The changing area was a cramped, storage-like room with no mirror and barely enough space for the large dresses or the assistant helping me. It made the fitting unnecessarily awkward and uncomfortable. The gowns were never properly fitted or clamped to my body. At one point, Adam simply held a dress against me while asking what I thought. Even worse, he repeatedly stood directly in front of the only mirror, preventing me from seeing myself in the gowns I was supposedly there to consider purchasing. His attitude was dismissive and insulting throughout the appointment. While looking at me with his hand over his mouth, he said, "I'm not getting anything from you." When I explained that I simply wanted to try on a wedding dress and feel beautiful, he responded, "You're not going to try on a dress and feel tingly." Isn't that exactly why many brides attend a trunk show--to experience the excitement of possibly finding their wedding dress? He also told me that I might need to try on 100 dresses and suggested that perhaps I "wasn't a designer bride." That comment was especially condescending. My mother and I have spent my entire life around high-end interior design, textiles, and luxury materials. We understand quality, and the gowns we were shown did not look or feel consistent with the luxury image being sold. Several appeared worn, poorly maintained, and improperly presented. Adam's overall presentation was also noticeably disheveled and not what I would expect from someone representing a high-end bridal designer. Because bridal fittings require close physical interaction, the noticeable odor of his breath made an already uncomfortable experience even more unpleasant. We arrived excited and genuinely interested in seeing these gowns. We left feeling insulted, uncomfortable, and desperate to get out of the room. My mother sensed almost immediately that something was wrong, and she was correct. What was advertised as a luxury bridal trunk show at The Phoenician became a disorganized and deeply disappointing experience. A bridal appointment should make a woman feel comfortable, celebrated, and beautiful--especially when a company is presenting itself as a luxury designer. This experience accomplished the exact opposite. I would never recommend this designer, these gowns, or an appointment with Adam to another bride.

The Black Tux

3.2

(50 reviews)

Had a great experience at The Black Tux in Nordstrom at the Americana in Glendale. I believe the…read moresales person's name was William and he was very easy to deal with and had my son, the dads and groomsmen done in 2.5 hours. He was very helpful and was pretty spot on with what size the guys should be wearing. We were way too early for ordering but my son is moving for school and would not be back until the wedding. He had all the guys create accounts and their measurements stored so when the time comes to order everything is ready to do. Thank you William!

Customers service was Terrible. I arrived 40minutes before closing time and was told that they…read morecould not do my fitting because the employee was in a rush to leave

Pretty Woman

3.5

(31 reviews)

•$$

The gentleman who helped me was very nice and accommodating even though I came a minute before the…read morestore closed. This was my first pageant so I wasn't trying to spend an arm and a leg. He brought the price down a little bit (paid around $200), like I said since it's my first pageant I'm not sure what I should be spending on dresses but it was way cheaper than going to Noell

Shopping for a dress can be fun and exciting, if the customer service and quality is up to par…read more However, having so many options of designer stores in DTLA it can be stressful and overwhelming. After visiting so many stores, the only place I go to is Pretty Woman because: When you enter the store, you are immediately greeted by an attendant who is happy to help and make useful dress suggestions based on your body type. The dresses are arranged by size and color, which makes it easy to browse. Dresses are stunning and worth every penny!!! The owner, Joseph and his staff make it their business to add ease to the customer experience. Don't just take my word for it, if you want great prices, outstanding customer service along quality garments go to Pretty Woman and check it out for yourself. The pictures attached are dresses I've purchased for myself and my mother. The gold dress was a suggestion made by Joseph, I was 4 months pregnant and didn't feel my best - but received so many compliments when I wore it. Thanks Joseph!

Lovely Bride

3.9

(33 reviews)

I said yes to the dress! Alfred was so helpful as my stylist, he's very knowledgeable, friendly,…read morecomforting, and was a pleasure to work with. I booked the more expensive tier for my try on so that I could have 4 guests with me. It was definitely more expensive than other bridal shops, but I do think they provide a great level of service that stood out compared to the other shops I went to. The shop was empty the day that I went so it felt very quiet and comfortable like we had the place to ourselves. I was able to book a follow up to retry my favorite dress on and I knew right away that it was the one.

I had the best experience buying my wedding dress at Lovely Bride! While I had a basic idea of what…read moreI wanted, my bridal associate Albert made my dreams a reality. His expertise was SO valuable - with even a few words and photos he knew EXACTLY what I was looking for and I ended up buying my dress at my first appointment! I highly recommend the Lovely Bride experience - once I found my dress, Albert played my procession song and I got to experience the absolute wedding magic firsthand. It helped me solidify my choice and know I was making the right decision. I will be telling every single one of my friends to go to Lovely Bride!!

Glamour Closet

4.4

(444 reviews)

•$$

Had a wonderful time shopping at Glamour Closet with my sister who's getting married. Must shout…read moreout Amanda who helped us the whole way through to "saying yes to the dress" by the end of our visit! Parking / how we heard about this spot: West Hollywood with metered street parking after driving around side streets. This spot came up in our budget and of interest because of their off the rack model which we liked, browsing many different styles at once really appealed to us and the smaller size shop also felt less overwhelming. THE VISIT Saturday was walk in only and we arrived a couple minutes after opening and a separate party was already browsing. We were greeted warmly by Amanda who gave us the layout of the shop including cuts / styles, the 1k and under rack, and also some racks with plus size options. We were given some tips on picking sizes then clips to indicate which dresses we wanted to try and were left to browse with no pressure. Then the fun part - back to the mirror trying on area which has space for two brides, one area on each side for changing in and out of dresses and some seats for friends or family. There's a little pedestal the brides shared when trialing which is nice and the mirrors are handy. Amanda helped my sister in and out of her dress, clipped, spread the dress, suggested veils, and had helpful feedback for us to consider when thinking about alterations. There's also a selection of veils that she helped put on and recommend too! She was so patient and made my sister feel really comfortable for her first time dress shopping, she was very knowledgeable on the catalog they currently carry and was honest about what looked good or bad without pushing to sell anything. A bonus was that Amanda was really sweet how excited she was with us too! Really felt like a nice experience and kept us feeling excited for the upcoming wedding. At checkout, we got recommendations for alterations and also a handy list to use when contacting them of what needs to be done for the dress. We walked out with a nice opaque dress bag so no peeking, and a lovely veil packaged up inside as well. This as our first wedding dress shop stop and ended up not needing to go to any more! Highly recommended.

Glamour Closet will always hold a very special place in my heart because it's where I found my…read morewedding dress. Everyone there was absolutely amazing from start to finish. Shopping for a wedding dress is such a special and emotional experience, and because my mom wasn't able to be there with me to help choose my dress, I was honestly a little nervous about what the experience would feel like. The team at Glamour Closet was incredibly warm, patient, and accommodating. Of course, they could never replace having my family there, but they truly helped make the situation easier and made me feel supported throughout the process. They listened to what I wanted, helped me explore different options, and made finding the dress feel exciting and special rather than stressful. Ultimately, they helped make my wedding day and the memory of choosing my dress even more magical. Thank you to the entire team for making such a meaningful experience so wonderful!

Fenucci Design

3.4

(11 reviews)

•$$

My initial experience was great (I tried calling the number listed, but it said it was…read moredisconnected). Denny and Erica were extremely helpful. I tried on the dress, but the dress had major flaws. I went to one of the most elegant & fun weddings ever, unable to enjoy myself because the dress literally cut me allllll night.

My fiancé proposed to me in July and my first instinct was to get my dress! I've never really had a…read more"dream dress" in mind but I've always knew that I wanted something I felt comfortable and beautiful in. Fenucci Design made that possible for me. I went in with a dress idea in mind and it came to life. I told one of the ladies I wanted a fit, lace and classy dress. I even showed her a picture and she pulled out 4 amazing dresses and I feel in love with 2 of them. Exactly what I was looking for. Some of the most wonderful ladies I've ever met! The twins. They were so helpful throughout the whole process and made things so much more easier for me. I got two beautiful dresses and my veil! They went above and beyond with even helping me find a veil. the seamstress was also very lovely helping me and making sure my dress with steamed, tucked and secure in all the right places! Take a drive to LA and visit them! It's worth the drive trust me!

David's Bridal

David's Bridal Photos

You might also consider

Recommended Reviews - David's Bridal

Reviews With Photos

More info about David's Bridal

Payment methods

Indoor Amenities

Outdoor Amenities

Ask the Community - David's Bridal

Review Highlights - David's Bridal

You might also consider

Verify this business for free

More businesses like David's Bridal

Fleet Feet

Shoe Palace

WSS

Nordstrom Rack

The Magnolia Park

DSW Designer Shoe Warehouse

Journeys

Tillys

SAS Shoes - Burbank

Shoe Palace

96 David's Bridal reviews that are not currently recommended

Why does Yelp recommend reviews?

96 reviews that are not currently recommended

David's Bridal - bridal - Updated October 2026

Browse Nearby

People found David's Bridal by searching for…

Related Searches in Burbank, CA

Trending Searches in Burbank, CA

Related Cost Guides

Browse Brands

Browse Articles

People who viewed David's Bridal also viewed

Lovella Bridal

Katherine's Fashion

Lili Bridals

Eleganza Bridal

Lauren Elaine

The Black Tux

Pretty Woman

Lovely Bride

Glamour Closet

Fenucci Design