If I could give them more than 5 stars I would!! Everyone was soo helpful and the manger was a life saver. My husband did a surprise wedding renewal for our 10 anniversary and the wedding was at 11am needless to say I went there the night before found my daughter a dress and found me one as well. I got my daughters dress that night but needed to come back for mine they had closed but the manger said she would open the store early just for me to pay and put on my dress there. I could have cried right then and there bc by George the next morning that's exactly what she did. They went over and beyond to help me for my special day. Went there in 2009 for my first dress and again for my second in 2019 and both times I left extremely happy. Thank you so very much to the staff at David's Bridal in Waldorf. read more

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This location is horrible!!! I'm glad they are closing. Consultant with the dreads older woman was so unprofessional! She was so busy helping the white girl that didn't have a wedding date set nor engaged . i have a wedding date set so would be more likely to buy. I asked her kindly several times if she could help me with a dress on the mannequin she refused. She told me if your not gona buy it I'm not getting it down. Why would I buy a damn dress without trying it on.? Rude ass. None on the ladies were helpful! Dresses were dirty had makeup on it. Maby I will have better luck in springfield. I left in tears such a horrible experience read more

Just left the store with the most upsetting feeling because of an unbelievable racial comment said by Katie K. We were comparing earrings and she mentioned I should choose one over the other because one was, "Asian tacky" and she claimed she could say that because, "her ex was Vietnamese". Little did she know, I'm Asian and my fiancé is Asian as well. No, Katie, dating an Asian does not give you privilege to say a racially charged comment like that. It does not give you the right to group an ethnicity in a negative manner. And it definitely should not give you the right to make Asian customers feel uncomfortable while shopping for their wedding day. Had no idea this is how David's Bridal in Waldorf does business. Do better. read more

I came here on March 25, 2018 to order my bridesmaid dress. When I walked in I was promptly greeted. However, prior to coming in I called to set up an appointment as they stated they are busy on the weekends. So once I gave the rep my name and the person name who wedding I was going to be in she walked me over to the dresses. She asked me for my pants size and then gave me a dress. The dresses run small so she gave me 1 size bigger. Once I tried the dress on another rep showed me the area of the dress where I needed to get the alterations done. Once she showed me that she helped me unzip the dress. Afterwards she walked me to the register where I then placed the order for it. She stated the dress would arrive by April 25, 2018. However, I received a email stating that the dress was ready for pick up on March 29, 2018, which was 4 days later. I was extremely surprised to know that my dress was ready for pick up in that short amount of time. I tried to pick the dress up today, but they were closed for Easter. Even though yelp and their website says they were open today and they weren't, I still give them 5 stars for the great customer service and speedy deliver of my dress! read more

Walked in like 10 minutes before closing for a dress that was just discontinued...I was freaking out, but everyone was really friendly and helpful. I had the dress color and size, and I was out in like 10 minutes. They helped me call the warehouse (they didn't have it), and wrote down a list of 4 stores that carried the dress so I could order it over the phone. Really quick service and helpful, and it looked clean and organized. read more

We had an appointment at 10 am , There were no appointments after us and the staff knew that. They just don't want to help you there. They like to stand in groups and talk about their customers. Our bride had herself and 7 bridesmaids. I'm glad David's can afford to lose that kind of business, and you can be sure no one I know will ever go there again. The so called business manager if you notice, gives the same reply to every review. It seems like she's probably part of the problem! Very rude staff! read more

Truly bizarre. I called ahead of time to ask if walk ins were okay. I was looking for an event dress. The manager said it would be okay. When I arrived there were two people in the front. I asked for the event dresses and was pointed to the formal wear area. The lady behind the kiosk asked the other sales associated if she would like to help me and the sales associate said I guess. I asked for a black dress and the lady kind of wandered through some of the aisles, and really not saying anything. It was weird and uncomfortable, like I was intruding on her time, when she was just standing in the front when I arrived. I just left. It's like they do not want customers. If she had been more helpful, I would have bought any color dress. When I was leaving another customer was behind me and we both said "that was weird". They were very unhelpful to her as well. Maybe they are fully booked with brides or something. I will not be back. read more

I am in awe of the great customer service in this store. Great service starts from the top and the Manager Yvonne is top notch. I am a repeat customer of this location. I purchased my daughter's prom dress last year and met Courtney D. Courteny helped my daughter to feel like a princess for her prom Now my recent experience....Shopping for a wedding dress can be very difficult; however Courtney came through again. She helped me find the dress I said yes to. read more

I came here to look at bridesmaids dresses. I was promptly greeted by a sales rep and assisted with the layout of the dress collections. I ventured over to the bridal gowns and fell in love with one particular gown. I asked one of the sales reps if I could try it on and was told "it's appointment ONLY". I probably would've understood had I not been the ONLY customer in the store and majority of the staff weren't socializing or playing on their phones. So we left and went to Serendipity in La Plata.... who had great customer service! read more

Geneva loved her dress and the shoes and acessories that she bought! She received a lot of compliments and it fit very well. read more

David's Bridal - The wedding day. - Bridal Near Me - Waldorf, Maryland

I had such a great experience at this David's Bridal location. I scheduled an appointment for my Junior Bridesmaid to try on dresses and really wanted to make it a special day for her. I spoke with Courtney and Jessie, our consultants, and they went absolutely above and beyond to make the appointment so special. It was truly a moment in a young girls life that she will never forget. I can't thank them enough. Jessie and Courtney should be commended for their exemplary customer service! I would also add- this location seemed to have more bridesmaids dress options (colors and sizes) than any other location I've been to thus far. It was the first time I was able to see my bridesmaids dress in the style and color I'd chosen, which was incredibly helpful. read more

Today, I rang the bell. Beth was absolutely amazing. She made me feel beautiful in every dress I tried on, she was like a personal cheerleader lol. She paired all the dresses with different veils and sashes and even discussed possible alterations for each dress I tried on. She is a lovely person! read more

When arriving to my appointment on 06/15/20, I was met by Yvonne McCord( Store Manager). Immediately I knew that this was going to be a GREAT experience, by the way she greeted me. Not only did she help find my perfect dress, but matching shoes as well. Yvonne did not just stop at that. She help with finding accessories. She brought my whole attire together. Yvonne had me looking AMAZING!!! I definitely will be going to David's Bridal for all of my events. read more

My friends and I had an appointment April 25th to look at bridesmaids dresses. When we arrived I gave my name and was told to go look around and someone should be with us soon. We looked around for about half a hour until I heard a consultant shouting my name. She never congratulated me, was very unfriendly and seemed annoyed to have to help us. She asked my bridesmaids their sizes and even rolled her eyes and asked how could one of them be unsure their size. The store was very crowded and chaotic. We had to wait in the dressing rooms a while before trying most dresses on because another party had the same sizing/style we were interested in. When one of my bridesmaids needed assistance with her dress the consultant had to ask me to zip and pin it because "her nails were too long" How about have your nails a considerable length for your profession? What we hoped would be a fun exciting day unfortunately was not. Will not be returning. read more

They get no stars from me. I am speaking as a bridesmaid whose dress was supposed to have been ORDERED from here 3 months ago and should have been ready around now. But, no. My friend (the bride) has to find out that the DRESSES WERE NEVER ORDERED and they were not sympathetic about it at all. So for 3 months, they didn't order the dresses. oh and OF COURSE, the dress is unavailable now. So, we have no bridesmaid dresses for a wedding in October. Yes 3 months away with NO DRESSES, all thanks to this location. Horrible and unprofessional. Someone needs to be reprimanded for missing out on ordering about 7 DRESSES. read more

The customer service here is absolutly horrible!!!! The ladies that work here are extremely ignorant. Recommeded a color for a dress, the dress doesn't even come in the color she recommended to us. They gave us sizes two sizes to big from what we asked for (we asked for a 2 and a 4 and we got a 6 and an 8). She also told us the colors that we had chosen were not cute together and the wedding is going to look horrible. It was a horrible shopping experiance. If you want to go to David's Bridal make the trek to Glen Burnie, they are WONDERFUL read more

This was the best location i've been too. I was greeted with warm smiles and was instantly sent to someone to be helped. I had a lot of people with me and they brought extra chairs and didn't seem to have any issues with it. The man helping me took down my suggestions and tried to help me find my dress. It was a stressful process and my little sister ended up finding the dress of my dreams! read more

I joined my sister here to help her find a dress for a black tie event. There are so many BEAUTIFUL dresses here! The only downside to this store is all the great inexpensive dresses were gone in the size my sister needed but there was a ton of dresses in the smaller sizes which was a bit disappointing. However my sister still left with a dress she liked after many trying on of dresses. The workers here were soooo nice & helpful. One lady was showing us her recommendations of which shoes and accessories my sister should get. read more

The worst customer service ever! I just left this location less then 10 minutes ago. Right when you walk in, there was an employee standing right there and she did not even bothered to even look over to greet or say anything. I was walking around trying to find the dress I was sent to purchase. I had to go up to the lady and asked if she worked here because she really wasn't acting like it. She replied yes, I gave her the information to the dress and I guess she asked her manager and she replied that's a new item we don't have it in stock. I asked do you know when it will be in stock she replied we don't know we are getting new items all the time. I'm like umm ok... I left there extremely upset because I had no help and had no idea what I was doing. They didn't offer nothing at all no help or anything. Never will I go back there! read more

My Alterations were set for 11:30 I arrived early and I've been sitting In the dressing area with my dress on for 30 mins. Not once did the man come back to see if I needed assistance with trying in my dress at all. This is ridiculous, but he broke his neck to assistance some white woman who's appointment was after min. I won't be coming back to this location again. read more

I came here with my sister for her to try on wedding dresses for the first time. We got here right before 8pm (which we knew would just give us an hour. We were really just hoping to get an idea of what she liked on. The lady at the front said they always require appointments to try on dresses but we were lucky because they weren't busy. We were literally the only customers in the store. This is the 3rd wedding we've gone to David's bridal for and have never had to schedule an appointment. I told the assistant Bianca that we had gone on the website and found pictures of dresses she liked and was pretty much ignored and not asked to see the pictures at all. She told my sister to turn any dresses she like but didn't assist in finding any at all. We found 2 for her to try and she didn't like the first one and in a very rude sounding way asked my sister "what's wrong with it?". We ended up just leaving at 8:20 and will definitely not be returning to this location. We were reminded as we were walking out of the door that it would be better if we scheduled an appointment. Extremely disappointed. Hopefully we can have a better experience at the Bowie location. read more

Dresses were not unique or even pretty. Associates do sit around and are of very little help. There was one that tried her best to help, but the others were useless. Would never go back for anything. read more

Terrible store..My sister, the bride, and myself (bridesmaid) along with two other bridesmaids made an appointment to try on dresses. After about 20 minutes our person Gina, left and was nowhere to be seen. We were left helping the bride to be try on wedding dresses ourselves. I am going to make sure that we do not purchase our dresses from here. When Gina realized we were not purchasing today, she vanished. Thanks a lot. read more

I was very pleased with my experience at Davids Bridal. First I showed up without an appointment (I don't recommend) but they were still so accommodating. They instantly paired me with Shay, the stylist, and she was so helpful! She did a great job of helping me figure out exactly what style I liked and bringing dresses to match that. All the other stylists would come by to offer their opinion when I had the dress on and they all worked together to pull dresses and put others away. I can't thank them all enough. read more

I went into David's Bridal today to check out some wedding dresses that I found online and wanted to see if the Waldorf store had them. As I was checking out the dresses and I had a question about a dress. The young girl that worked there walked past me 3 different times and never acknowledged that I was even there. So I ended up walking around, no one asking if I needed help, so I waited for the ladies to get done with the customers checking out and I approached this older lady that worked there. Once again she did not ask what I needed, she looked at me like I was bothering her. I proceeded to tell her I found a dress online and wanted to know if they had it in my size. She sighed as we walked toward the dresses. I explained to her that I was having a small wedding and wanted a simple dress and I had budgeted around 200.00 for my dress. Her expression was clear,. I wasn't worth waiting on since I was not interested in spending tons of money in the store. The lady said I will check on the computer to see if we have this in your size as she looked at me and then said our dresses run small so you should go up a few sizes. REALLY!! So I kept my cool as she told me they didn't have that dress. So then I said does another store have the dress. She typed a few keys and told me a store in New York and one in New Jersey had the dress. I said... oh great, can I order that here and have them ship in to my home. She said oh no, you have to call the store directly yourself and order it as she gave me a blank stare and never offered any phone numbers. I have spent ALOT of money at David's Bridal over the last 25 years and myself working with customers at my job would NEVER in a million years would have never treated someone like that lady treated me. I guess I wasn't her "ideal" young bride getting married. David's Bridal should be ashamed to have women working there that do not make each bride feel special. I can't believe this company is still in business treating customer's this way. They should be ashamed of themselves. read more

I went last weekend and had pretty good experience. I went in on Saturday @4pm. There were 2 other brides in front of me who were finished by the time I had my first dress on. My consultant was Carlotta (or something like that). Every dress I wanted to try on she went and got without attitude. My whole appt lasted and hour and a half and since I was the only bride for that Time all attention was on me. My only complaint is how with others being there when you go to look at yourself everyone can see & hear you. The stores just set up that way. It's also very clean! read more

The store manager have the worst costume service I walk in to the store before they welcome me the first thing she said was if you don't have a appointment we can't help you. Davids Bridal only goes by appointment by the way it was only myself and One other person in the store. So I when on line to make a appointment while staying in the store The store manager told David's Bridal website doesn't go with them store available and she can't help because they are fully booked for today read more

Walked in looking for a formal dress for a special occasion and as soon as I opened the door 4-5 associates are sitting around laughing and talking. Only one greeted me, but none offered their assistance. When I was leaving after browsing on my own, I left without anyone asking if I had found everything or needed assistance. The workers were still sitting around the desk by the door laughing and joking around. Beyond unprofessional. I am glad that I am already married, but if I weren't this would be the last place I would look for a dress. read more

Walked into the Waldorf, MD location last night looking for a dress my friend ( the bride ) saw online. Immediately the mgr Yvonne stated she sold that dress two weeks prior After asking the bride her budget she walked away leaving us standing at the front door while she and 3 other associates assisted another bride. After 2/3 mins we asked about the $99 sale. The associate Sheila pointed us to the front corner of the store. I came back and asked if all the clearance dresses fell under the $99 sale? She rambled off "no just the dresses after the 24 sizes. We flipped threw a few and found the desired size, went back to the front desk and asked both ladies, Yvonne had now rejoined Sheila, who was still seated, if we pulled the dresses or if they would. Yvonne again walked away leaving Sheila to the task. The bride pointed to the dresses she grabbed one I grabbed the other. After cleaning the dressing room of empty bags one of the associates had placed in the vacant dressing she placed the dress on the hook and returned to her spot at the front of the store. As I struggled to assist the bride into the dress and straighten the train for photos the associate Deb stepped in with a helping hand. She helped look for alternate belts, veil and we joked about the bride's weight loss goals. We chatted about her lack of excitement and love for the $99 dress and how she felt she was trying for herself to like it due to the below budget price tag. After the unsuccessful attempt to get her into the 2nd dress we moved to my seach for my bridesmaid dress. As Deb departed for the evening, Sheila emerged with a more positive and pleasant attitude willing to assist in my search. The dresses I had located online I was told we're no longer available have been discontinued and shipped back to the company. She pulled a few dresses for my to try, we made jokes about my ashy legs and how I was having major body image issues that evening. After trying on two or three dresses. I decided to end my search. The bride and I took the dress to the front and started asking questions about alterations. We told Shiela ring the dress up will be taking it tonight. Sheila then explained that the seamstress would be in and able to quote the rates. We decided to put the dress on hold and come back tomorrow with the proper undergarments and the opportunity to speak with the seamstress since it was 4mins to closing. Yvonne joked about having us clean up for being there so late. As soon as walked into the store this afternoon we were greeted by Yvonne who introduced us as the ladies who didn't want to clean up. The bride assured her we would be in and out in enough time to not have to assist the evening. Sheila asked if I had put on any lotion today and assured her I had on less then yesterday and we all had a good laugh. The bride was placed in 19 to try on her dress and i showed the ladies a few pics I found online again disconnected and none in the store for me to try on. After a little probing and flipping through another friend that a company that started looking as well miraculously not only were the dresses I was looking for in the store but in my size and my color for 50% to 70% lower than the dresses I had been shown the previous evening. The bride put on her dress and the less than enthusiastic seamstress came over to assist and give a quote. We thanked her gather the dress and went to the register to check out. After a few questions about my online order offer to purchase a garment bag weather that we were taking the dress home or if it will be cleaned as we needed to buy off the rack. Sheila gave us our grand total $385. And if you've been keeping up with this long drawn-out message you'll know that this dress was supposed to cost $99!!! Sheila quickly called Yvonne over again explain the situation Yvonne goes over and says Nope that dress should actually be 299 we explained it's not ringing up 299. And relive the whole story I just typed above. Yvonne then calls Deb to ask whether or not she recalled seeing the $99 sticker attached to the. Of course deb doesn't recall. Sheila, whom was so helpful before just disappeared. Yvonne then said she would email customer service and get back to us. The next day I called corporate. I received a call from Kim, The district manager, she had no empathy. She clearly took the side of her team. She said she would call me back with alternative or some type of resolution. I received no call back AT ALL!!! Next I get a call from corporate office. The manager showed empathy and claimed she would investigate further and call me by Wednesday. NO CALL BACK. I called at 4:45 to check the status. First I was told that they was waiting to hear from the store district manager. So was I!!! Then I ask when will I hear from someone. The rep put me hold, came back and said they will not honor the $99.00. I have never seen such POOR customer service. Why David's Bridal not honor there mistake. Why all the back read more

I've been to other David's Bridal locations and this is the pits. Customer service is some of the worst I've ever encountered. (The Bowie location was waaaaay friendlier) We have come in here twice, when my daughter's were getting married. They overbook and then the sales person who is supposed to be helping gets distracted with other future brides. (this happened both times) Their stock was pitiful. Very few small sizes (so the sales lady tried to get my size 4 daughter to purchase a size 8 and have it altered) Hmm...what a great scam. Pay for overpriced dress, wait for it to come in. Then pay again to have it altered. Why not carry the size we want or simply order the correct size? The jewelry is really overpriced (we found better and less expensive at Claire's) and the veil's were cheaply made with a high dollar price tag. Trying to find a mother of the bride dress was laughable. Their offerings were perfect if I was 80 and wanted sequins and a brocade print. Bridemaid's dresses were a much better selection and I give them points for offering different styles to compliment each other. Only come here if it's your last option and you'r eout of time. read more

I called to schedule an appointment to try on bridesmaid dresses. The lady on the phone was curt and unprofessional. She snapped questions at me and constantly asked me to repeat myself. Her tone was unfriendly, almost harsh, as if I was bothering her. Shortly after making the appointment, I cancelled it. I don't shop in places where I feel unwelcome. However, I later called the store to get information on the dresses I was supposed to try. The man who answered the phone was so much friendlier and easier to talk to than the lady. If I had spoken to him first, I would have kept the appointment. Unfortunately, the damage had been done at that point. I won't shop here. read more

Worst experiences I've ever had! Made an appointment to try on dresses and when I got there they told me they couldn't take me because they took in a walkin instead. Eventually they helped me and I bought a $1500 dress. They never told me it was in, I called and they were rude saying "it's been in". I asked if I need to make an appointment to get it taken in and they said no. So, I go to get sized and when they get my dress they hang it up and say "here". No one even offered to help me put it on and every time we needed help she would go the other way or get mad if we asked a question. Then they tell me that I needed an appointment to go over alterations even though they had told me I didn't previously. Then they insist on telling me that it will be $500 in alterations, including a bustle which the sales lady had said that it already bustled. Finally they tell me that the dress has to go home with me (I live with my fiancé) and gave me nothing to take it home in. I was in tears by this point and went to complain to the manager about my experience but all she said was "you can buy a garment bag". Not only are they rude in person but every time my bridesmaids called they had an attitude with them as well. At times they'd even have personal conversations with other coworkers while on the phone with my bridesmaids. I recommend going to another store because ALL of the employees I've dealt with have been rude or didn't bother helping us. read more

Horrible customer service. We had an appointment for bridesmaid dresses at this Waldorf location. When we arrived, they acted like we were interrupting them. They were rude to the bride and didn't help find dresses at all. We had to look through the dresses and figure out what colors they came in by ourselves by looking at their website. While the bride was looking through the racks, she could even hear the salesperson saying rude things about her to another woman. Will not go back here and do not recommend you go either. read more

I want to David's Bridal on 1/15/2015 and had the best experience ever my wedding consultant Zaneta was the best. She took her time with me and was very patient I found my wedding dress of my dreams. ..... Thanks You Zaneta for all your help read more

I came to the store at 7:30pm (store closes at 9pm) just to try on a dress I knew I liked and I ended up being there until after close. Of course you can't try on just ONE dress. The staff there never made me feel like I was rushed even though I was trying to. I was trying on veil's, Deb was getting jewelry for me to get a feel for what I would like with the dress. I walked out buying my wedding dress and left with TONS of coupons for the rest of my bridal party! :) read more

My last appointment at David's Bridal was two days before my wedding and as usual they were so on point and so willing to make sure my day was the best and my dress was everything I wanted!Teresa, Yavonne and Brittani along with the alteration Dept and staff made me feel so special.I had some last minute issues with my dress and they took care of it immediately.Im back from my honeymoon and sitting here thinking of how it's all over now and what an impact Teresa, Brittani and Yavonne had on my special day!I highly recommend this DB location and staff they take care of you and your bridal party from the beginning to end.if ever I have an event to go to this is my go to spot.They handled my mother of the bride dress, bridal party (10), flower girls (2) and wedding coordinator!They took care of everyone..They will forever be apart of my special day!Thanks Ladies and the rest of the DB staff and alteration Dept!!! read more

David's Bridal - On our wedding day! - Bridal Near Me - Waldorf, Maryland

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This was an exciting adventure for me as I am currently wedding dress shopping. I don't know where to begin. When the receptionist asked me if there was anything in particular that stood out, I told her no because I was just trying to get an idea of what looked good on me because of my curves and height (5'10 without heels). She let me know that I could ROCK any one of their dresses and make it look good. Now that brought a smile to my face. AMAZING is how i would describe my consultant, Elizabeth "Beth" Walther. I showed her some pictures from Pinterest that were a style or shape that I wanted, went to the bathroom, BAM the lady has like 7 dresses ready to go for me to try on. As we went through the process she let me know that if I didn't like something that I was not going to hurt her feelings (now that's a true professional). I will tell you some of the dresses rocked but not on me, as they didn't give me that WOW factor. However, she kept them coming and was not getting irritable at all with me any my bridal party. She kept it very professional, calm and was not pressuring me to settle for just any dress or to make a final decision (although i did find one that was similar to what i am looking for). i really appreciated and respected that. I would go back again later for a final appointment in my decision, since I have some time to get my dress as I am still slimming down and have like 9 mos before the wedding. read more

Called to see if a particular dress was in stock in my size (I live 4 hours from the store), and it really seemed like they were irritated that I would ask them. I made an appointment to come try it on; imagine my dismay when, even after both I and my fiance called to confirm the appointment, I arrived to find out they had NOT put my name on the day's schedule. They managed to squeeze me in, but it was evident to both myself and my future MIL that they really weren't all that interested in helping me. I gave the woman who was assigned to help me a list of (only three) style numbers - and she didn't even want to check to see if they had those particular dresses in stock (the one I had called about was not, in fact, in stock). She tried to argue with me that one of the dresses was "only available online" and that she had "never even heard of that style number" - even when I pulled it up online. I did end up finding a dress that I LOVE (my future MIL found it), but we will most certainly not be purchasing it from this location, as I do not want to deal with this particular store any more. read more

-Brides STAY AWAY- I made an appointment a few days before for Saturday at 1:30 pm expecting for them to be pretty busy. But when I got there for my appointment instead of being greeted by an employee, I was greeted with a check in line. I stood in this line for 10 mins ( while the employee emphasized to the customer in front of me how busy the store was and that if she did not have an appointment she would have to wait to be seen). After the woman was finally told to have a seat I was greeted with very little enthusiasm. I was checked in and told that someone would be right with me. This was about 20 mins after my appointment was suppose to start! It was literally the most chaotic mess I've ever seen. Employees walking by talking and asking what was going on, but refusing to help or saying they were "taking any more brides ask so and so" right in front of me. I stood there for a total of 25-30 mins before she found someone to help me. The consultant that was "assigned" to me with really nice and helpful, but our surroundings made me feel rushed and I pretty much couldn't wait to get out of there. It was so crowded that there were no seats for my mother and grandmother to sit and we were squished between two other families. Also two of the dresses I tried on were stained. Dress fittings are suppose to be such a happy time, yet I could barely hear myself think. I probably won't be back to this location or purchase a dress from here! read more

I stopped by David's Bridal in Waldorf Maryland during the week. I browsed the inventory on my own at first. A clerk by the name Dominique ask if I had an appointment. she had a bad attitude. I said no however I would like to make an appointment for my daughter. She asked where did I live. I don't know why that was important but I told her. She was not friendly at all but I liked the location. After setting my appointment for Sunday at 11:00am. I came back to the store with my daughter who will be getting married in April 2015, At that time I was greeted by Theresa, Theresa was very pleasant and helpful with assisting my daughter in choosing the right Wedding gown. Theresa suggested dresses for me (mother of the bride) and 5 of the bridesmaids. I thought this is great, one place to shop for all of our dresses. After several visits to the store I purchased my daughters gown, veil, 2 gowns for myself, 2 gowns for the groom's mom & a dress for the flower girl. Customer service was my motive to do business at this location. I returned to the store for more purchases, however I was interrupted with Miss Bad attitude Dominique .. I couldn't figure out why she'd look at me like it bothered her for me to be in the store. I had a $30 off coupon that would expire the day I came in. I'd purchased a gown 4 days prior and the manager had a copy of the coupon I received via email and honored it.. I was purchasing 3 gowns this day with Sara's help. She had to get the okay from Dominique to honor the $30 off. Dominique said to me if I couldn't prove that I received the coupon on my email I couldn't get the discount.. I told Sara that her attitude was uncalled for. I asked for a manager (Yvonne) that's when Miss bad attitude Dominique said to Sara in a voice like I was begging for a discount to spend my money there, "Give it to her"! I was so upset and vowed to the clerk Sara that the bridesmaids will find dresses somewhere else. I went back for the service I receive from, Yvonne, Theresa, Cody and Sara... What Miss Bad Attitude didn't know about me is I'll pay for great/good service anywhere.. bad service and discounts will not get my business. I can hardly wait for my daughter wedding gown to arrive along with the other gowns. I will never go back. I will take the gowns elsewhere for any needed alterations. I'm sure someone will welcome my business. Dominique stole my joy... I told family and friends about my experience, some suggested I return all merchandise and shop elsewhere.. I'm looking to continue my shopping someplace pleasant and no ATTITUDES... read more