The scheduling and intake process was very thorough. I was asked detailed questions about each…read moreappliance, which helped ensure the technician arrived prepared for the service. My repairs required two visits, but everything was completed efficiently and professionally. The biggest consideration is the cost. The diagnostic fee is $150 per appliance. Although that fee is applied toward the final repair cost if you move forward, it adds up quickly. With a washer, dryer, and range, I had already spent $450 in diagnostic fees before any repairs were completed. Lawrence was my technician, and he was excellent. He communicated clearly throughout the entire process, kept me informed about the repairs, and worked diligently on every appliance I chose to have serviced. His professionalism and dedication made the experience much more positive.

I had been a regular customer of Mr. Appliance in Douglasville, GA for almost ten years, but that…read moreended today. Despite calling them to install or repair multiple appliances in my home over that time, they decided on a recent microwave repair to treat me rather shabbily. The repair technician arrived as normal and performed a diagnostic. He told me the unit needed a new power board, and I agreed to pay for the repair (parts and labor). But, a week later when the part arrived and the technician returned, he learned that a switch was bad. I then agreed to repair this item. He returned that afternoon and installed the new switch. It was only then he discovered that the microwave's power magnetron was broke, and that would have required a third parts order and delay, and advanced the cost of repair way beyond the purchase price of a new microwave of similar size and function. I elected then to replace the microwave, using Mr. Appliance to do so. For the record, the technician agreed with my decision. This is where things went sideways. The technician originally stated that the repair service fee would be applied to the installation, but then I learned that only half that fee would be applied. I attempted to explain the situation, but the company's manager firmly stated that sales and service were two different "companies" within Mr. Appliance and their policies were not going to be altered. I won't go so far as to say this was a manipulation, but I will say that the company was firm in wanting me to pay for the parts that failed to repair the unit and also pay the full cost of replacing the microwave minus only the service call fee. Forcing me to pay for new parts that did not work when Mr. Appliance would have received back all those parts did not strike me as fair treatment. So, I cannot any longer recommend this company.

Great store pricing. they are my go to when i need a used appliance. Great service technician s…read morewell. Honest people.

I did not find what I was looking for but it looks like a good place to shop . The sales person was…read morevery nice and helpful to.

They have a huge selection of high end appliances at really good prices…read moreVery honest, and trustworthy Give them a shot you won't be sorry Thank you for my dream wolf range I love it

From the owner: Appliance Land (770)401–2630…read moreJanet Marks Here at Appliance Land , we specialize in high-end appliances at budget friendly prices$ We have open box,new,used, scratch and dent We have everything you need to build your dream kitchen Built in refrigerators All sizes Ranges all sizes •Cooktops •Ranged tops •Wall ovens •Under counter, wine refrigerators •Under counter •refrigerators •Under counter icemakers •Dishwashers •Built-in coffee systems •Built in steam ovens •Microwaves •Washer and dryers We have natural gas we have liquid propane we have electric we have induction We have all gas and dual fuel We are located at 157 Sparks Dr., Suite 8004 Hiram, GA 30141 by appointment only Hours of operation Monday 9am-7pm Tuesday 9am-7pm Wednesday 9AM-7PM Thursday 9AM-7:00PM Friday 9AM-7PM Saturday 9AM-7PM closed Sunday BY Appointment only! (770)—401–2630 Janet Marks If you are long-distance, and cannot make it to our warehouse You can buy with confidence we offer virtual tours via FaceTime or WhatsApp pictures and videos To all of our long-distance customers

Last month our old but excellent Amana clothes washer started making "Bang of Death" noises from…read morethe worn gears in its transmission. I checked around and found excellent reviews for Dion and his A+ Appliance Service. He showed up the next day, checked the drive train and electronics, and told me that replacing all of the worn components and overhauling the transmission would cost about 1/3 the price of a new washer. He came when he said he would and rebuilt the insides of the washer. That was a month ago and the washer has worked and sounded like new since Dion fixed it. He was right on with his estimate. A+ Appliance Service is at the top of my go-to list for kitchen and laundry machine problems.

I've had multiple excellent experiences with Dion... prompt, reliable, highly recommended.read more

I bought a dryer from Mitchell Appliance and I can't say enough about the fantastic customer…read moreservice there. The dryer is a top of the line product and I received a great price. It was also delivered to my house in a matter of hours. The delivery men were extremely friendly. They removed my old dryer and hauled it away and then installed my new one. The front door on the dryer needed to be reversed and they did that for me as well. They also noticed that the door leading into my laundry room was messed up and they fixed that as well, free of charge. I was thankful for that as I'm not very handy when it comes to things like that. Further, I've had Mike come out to my house a time or two to fix a problem I've had with a refrigerator. He is a very nice man and he has always been able to fix the problem at a fair price. If you're in the need of appliances, I highly recommend Mitchell Appliances to you. They are fairly priced and their customer service is top notch.

I went in for a quote for a number of items to renovate my basement. I gave the lady all the items…read moreI needed and she told me that she would write me up a quote and email it to me. Well it's been more than a week and I still haven't received my quote. I would have done business with them but I guess she didn't feel like I was serious since I had so many request. She lost out on a lot of money due to her lack of her customer service. I took my business elsewhere. I probably saved myself some money.

They didn't have what I wanted but Quan (sp) was very respectful and kind. He even provided…read morealternative solutions. They had nice pieces here. Would definitely come back if I was looking for an item.

I came here to find an inexpensive bedroom set to add to my guest room. I was there for 20 min and…read moreNO ONE said anything to me. I don't know who worked there or didn't. What I do know is I had cash in hand to walk out with something today but I guess I'll go somewhere else that would at least acknowledge my existence.

scammers and bad business. do not purchase anything from these scammers! appliances do not work and…read morethey will not refund!

If I could give Virgil and negative 0 I would this man is so unprofessiona. Sold me a washer dryer…read moreset 2 days later the washer was so loud I had to scream for someone to hear me. He told me that newer washers sound like that. He finally replaced it after I had to continuously text and the replacement is terrible as well it doesn't drain so this is making my water bill higher having to constantly rewash. he told me he would cashapp me my money for the washer but as usual I have heard nothing from him. I have every single text that he has sent me stating he would give me my money back this weekend and I have heard nothing. This man is a liar does not communicate and also has a nasty attitude when he feels threaten. I want my money back for the faulty appliances and to be honest I want my money back from these high water bills. I will never recommend him to anybody. I hope he reads this although he has not a lick of compassion and plays on his customers

I purchased a Maytag washer after my washer broke after my move. This company was recommended by…read moresomeone who knew the owner of the business. One of the reasons I purchased from this business, they offered a 90 day warranty. I had one issue with the water level knob not moving from small loads. No problem, they came out in a couple days. My next problem was the washer leaving lint on my clothes. I have made four (4) calls thus far to no avail! Now, all I get is voicemail, I leave a message and get no response what so ever! So, I suppose they just use the 90 day warranty to get you to make the purchase from them and then they do not honor the warranty! Beware before you make a purchase from this company! In fact, I would suggest you not purchase from them and go to a scratch and dented appliance business.