My sales experience with Humberto was 5 star. He really worked with me to find a refrigerator for…read moremy space....smaller than average. He gave me a discount to get close to competing costs. Upon delivery, there was a rain storm. After disconnecting my fridge the men told me that I had to be rescheduled because my new fridge had to be taken apart and the rain would risk harming the components. When I called to schedule re-delivery, I was told it would be another week...and that day didn't work due to appointments, so it was looking even further out. Long story short, after discussing for a while, the manager, Michael, told me they could bring it first thing the next morning. The 2nd delivery worked well. The person who was in charge also gave me more information about why they couldn't bring it inside via a different door the day before. I really think that there should be more leeway in the schedule for when something like this happens. I am sorry I had to get so upset in order to get the 2nd delivery done in a more timely manner.

Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

Mike replied to my text message 11 minutes after I sent it. Our Samsung refrigerator's icemaker…read morewas not producing ice. We set an appointment to replace it, but miracle of miracles, by the next morning, it was working again! He would not accept my offer of Apple Cash for his time. If you need an appliance repair near northern Delaware, Mike is the guy to call (or text.) PS. I don't know why Yelp thinks I am in California.

Mike is THE BEST appliance contractor in Delaware, not ONE OF. He work on your schedule on Sunday…read moremorning and come to fix in the afternoon with really reasonable price. He even recommend you to buy the replacement parts yourself instead of buying through his supply which I have not experienced before. Usually the contractor will say if you buy your parts, he wouldn't work on it or no warranty, etc. PLEASE CALL MIKE TO REPAIR ALL YOUR APPLIANCES!

I needed appliance service at my summer home while I was away. The dishwasher would mysteriously…read moreand spontaneously start. I was pleased to have the technician call me, on site, and explain in some detail the cause of the failure and the effect of the failure. In the process, I learned features of the dishwasher I was not aware of. There is a safety feature monitoring the overflow pan and my dishwasher fill valve leaked causing the the washer to eventually overflow to the pan. A part was ordered and a week later all was well.

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Extremely disappointed in the lack of professionalism. Gaary was not only incapable of installing…read moremy smart toilet but he promised to come back. I had no toilet upstairs by my bedroom. He left the old toilet that was broken back upstairs, but most importantly said that he'd be back the next Sunday to help. He never responded to me the several times I called and texted. I had someone else come out he was able to install both of my toilets within 2 hours. I also left Gaary in my house alone while I ran to Home Depot five times. Not comfortable with that considering he never responded to me after paying him for basically bringing toilet up and down the stairs. Do not recommend for lack of professionalism and doing what he said he would do.

Quick and affordable service. Fixed my GE washer within 3 days of the initial call. Payment is…read morereceived via Zelle.

Beth was so helpful in helping me decide what make and model to choose. The prices were reasonable…read moreand it includes delivery, installation and removal of the old appliance. The delivery guys were so nice and efficient. Delivery was quick and they were very respectful of my home and area of installation. I will call them every time I need repairs or replacement. I can't say enough good things about John's.

We've used John's for almost 30 years with great outcomes and no problems. They were recently sold…read moreand, unfortunately, the business is no longer a friendly, competent entity. They try to sell defective, used appliances with no intention of following through on their good will. I highly advise against using their services, as they no longer have the integrity they used to. The new owner seems to be concerned with nothing other than making money regardless of the consequences.

They did an excellent job for my grandmother. Her washer broke and they advised her that it would…read morebe better to just replace it versus replacing a part that, with labor, would have been over $200 whereas the new one was $350

Paul arrived on time. Actually discouraged me from fixing the washing machine, saying that they're…read morebasically throw aways any more and for the cost of repair I could get a new machine. Did recco repairing the dryer and is coming back next week to handle.