STAY AWAY FROM THIS COMPANY!!!…read more Unit installed a little over a year ago. Stopped cooling. Called for service. Tech arrives, says he doesn't have a Leak Detection tool, adds Freon and leaves. Damages my Dryer Vent hose and leaves. No quote no invoice. Less than a week later, its not cooling. 2nd tech arrives, doesn't have working batteries for his Leak Detection tool, end up having to give him batteries. Says there is a leak. Resolders and adds Freon. Unit not cooling before he leaves, he says it takes 24 hours to cool. Present a bill for over $1k for 1 hour of Labor without ever giving a quote. Who charges $1k per hour?? Call office to complain and they remove the bill. 24 hours later, not cooling. Send another tech. Literally states he is only going to add Freon and not fix it since the last bill wasn't paid. But there is no outstanding invoice. Made several calls to management.. always "busy" and will call back but never do. STAY AWAY. I have never encountered such ridiculous service.

Very pushy technician. Just wanted to upsell. Technician very rude and arrogant. I would not use…read morePalm Beach Air again. Too mony other qualified A/C service companies in Palm Beach County that could do A/C service competently and without the arrogance.

BuyBuy a House they said!…read more Lord have mercy it has been one thing after another. Let the journey begin... Solor panals removal! Dont even get me started on this and before you think about installing them....check your house insurance! New roof that's another review! New Insulation in the attic( Great Company "All Thermo") New AC unit. Im crying inside. Dont get me started with contractors With poor response , poor workmanship, and poor customer service. I was recommend this company (TCS) by a friend and have been using them to service my ac unit for a few years. Someone always answer the phone. Remi who works in the office (I hope i spelled it correctly) is the sweetest person! This company has always been accommodating, pleasent, professional and informative They explain everything to you so you understand. Thank you for that. The day of the installation, everyone showed up on time and worked non stop except for 20 minutes to eat lunch. They cleaned up, NOT that there was any mess. So..dont stress call TCS!

Jose has great customer service and technical expertise. He walked me through the entire process…read moreand was very patient and responsive.

We really love Shoreline AC! They have a great price,…read morewonderful customer service, honest, and perform quality work. I think the most important question is would you recommend them or do business again? The answer is Yes. I've recommended Shoreline AC to 3+ friends and they've chosen Shoreline for their AC needs. And again, I will be using Shoreline AC for a new energy efficient AC unit (they replaced my ac in my old home and now again for my new home). Last thing, I saw a one star review for Shoreline AC and I would take that with a grain of salt and not at all what myself and my friends have ever experienced.

I have to absolutely give Shoreline Air-conditioning the Biggest and BEST shout out review . I had…read morean air conditioning problem (NO AIR) with dogs in 97 degree heat. Chris came out faster than you could imagine!!! He introduced himself with a smile he was extremely honest, patient and when I asked questions explained everything in full detail without making you feel like an idiot. He fixed everything that need to be fixed and was gracious when doing it. I recommend this company for anyone who is looking for honest air conditioning people who respond in a timely manner and really care about the customer!!!! 5++++++ stars

I had my air conditioner quit on me after 18 years of service after Hurricane Irma. I called 4…read moreplaces for quotes. Two showed up and a third quoted me a low price over the phone. One of the other companies sent a sales guy dressed nicely and looked as if he had never worked on a system in his life. He took tons of measurements, removed the duct-work around my bad unit, was taking photos of the inside and outside unit, opened the interior and exterior circuit breaker boxes, had his laptop and portable printer out....the who 9 yards. Big dog and pony show. Price was outrageous. Premier said they would come out. Prior to their arrival, I got a text message with a photo of the guy coming and an estimated time. He was a little late but what service in this state is punctual? That's so 80's and 90's. He arrived as friendly and personable as can be. He was a technician/sales guy. He understood my concerns with selling my house and not wanting the most extravagant unit that is out there. I needed something that turns on and can pass an inspection. He took very minimal measurements inside and took a peak at the outside unit. He didn't have with him a mobile corporation or bring his own personal desk and chair. He stepped outside for a few moments and came back with a price that was reasonable. I told him I would get back with them after the other quotes came in. Their quote was middle of the road but I felt very comfortable with the company. I didn't feel like I was being taken for a ride. There were no pushy sales tactics used. I called the company back and asked for a lower price which they honored. I was set for a date of my chosing a week later. It could have been sooner but I did not want it sooner. On installation day, I again received a text (no photos) saying they would be there soon. They were more punctual (but they had a window so they were within the window). They guys looked a little "rough" at 1st but they were very, very professional and friendly. They didn't slack off and they put stuff down to protect the areas. One guy was outside, one inside and I feel like they maximized their potential while here. It was supposed to be a 5 hour job. I think they did it in about 4 hours. The guy said to give it about 1 degree per 15 minutes to cool and I will tell you what, he was spot on. I didn't have to pick up a single screw, piece of tape, nothing. They asked for nothing and needed nothing. The unit is what I expected. It turns on an is cold. They said they will be back in 6 months and 12 months for a complimentary tune-up. I don't think you can go wrong with them. And the people that answered the phones the 3 or so times I called (from pre sale, post sale, and a question after the installation) all I received was prompt courteous service.

If you enjoy getting a different story every time a Premier tech checks your A/C then this company…read moreis for you. Additionally, from my experience, any attempt to contact the owner for clarification will be fruitless and non-responsive. Good luck.

They are the best! They were referred to me. Called them when my A/C failed. They arrived promptly,…read morefixed the problem, explained what they did and seemed to charge a fair price. They offered a pre-paid maintenance contract, where they check the unit every 6 months. THEY call you to remind you it's time for service. They are a fairly small business and have embraced tech to help them be efficient.

Price was good, but the technician was in and out so fast, I am not sure if everything on the…read morereceipt was done. In the past, a technician would spend 45-1 hr for maintenance. I know this guy wasn't there that long. I wrote them to ask who the technician was that came and got no response. I was told the owner comes for the first visit, but I know that wasn't him. Also, he tried selling me a $700 item that automatically puts a solution in my unit!! For that amount of money, I will just use vinegar every week or 2.

exceptional service like always. Courteous like always. Responsive to needs. The best.read more

Thank you Doug!!! and team! My elderly parents had an A/C unit install a year ago by another…read morecompany. I had to call them out 3 times to fix the brand new A/C they installed. Roughly a month ago my 75 year old father was released from the hospital after being there for 2 months. Only to come home to a house that was 90 degrees inside, water dripping from air vents and ceiling fan as well as mold growing in vents and ceiling. I called the same company that they purchased and installed the A/C from. They came out charge my mom $200 and did nothing. ***** Thank God for All Florida Cooling, Doug and his team!!! They arrived 2 days after I called. Ready to fix the mess the other company left us with. All Florida Cooling had the house cold with an hour and the entire job completed in 3 hours! I would NEVER call anyone else! Seriously!!!!

Arrogant, unprofessional, rude. Refuses to admit AC they…read moreinstalled does not work properly. Do not recommend doing business with this company.

HORRIBLE, HORRIBLE, HORRIBLE. I purchased a new A/C unit and handler and they neglected to add the…read moreheater because he was able to make a larger profit. I did not realize we did not have a heater with our new A/C until our recent cold weather. The owner refuses to return my calls. It was suggested that I purchase another A/C with Heater for another $9000. I hope no one ever has to go through this horrible experience. DO NOT EVER USE THIS COMPANY.

Juan came right on time. he was very thorough. our package unit is on the flat roof. we have issues…read morewith the drip pan collecting water due to algae buildup. He showed us photos of the problem and cleaned it all up. We have been with Smithco for many years and several AC changes. Great company. We have only used them for the AC service. Thank you Juan for your professionalism and great service.

Johnny could not have done a better job. He was on time, thorough, explained everything, and is…read morevery trustworthy. We will be coming back to Smithco again, and again, for sensational service! Let them help you with your AC or ice maker issues, they are great!