Friendly staff and excellent patient care…read more As a stroke survivor with multiple ongoing health issues, you could say I'm a "frequent flyer" or even a "premiere member"lol. Unfortunately, I've had to visit this ER more times than I'd like, but I've consistently been treated with dignity, compassion, and the level of care my situation requires. At the time of this review, there is ongoing construction, but if you're coming to the ER, that's probably going to be the least of your concerns. The staff has always made a difficult experience a little easier, and I'm grateful for the care I've received. 4/5 stars.

Outstanding Medical Team - Truly Exceptional Care…read more I would like to express my deepest gratitude to the entire Emergency Department team at Cedars-Sinai Marina del Rey Hospital who were on duty from May 30 to May 31, 2026. I arrived at the hospital suffering from severe pain, serious vein complications, and ongoing issues related to thrombosis. From the moment I entered the Emergency Department, I was treated with professionalism, compassion, respect, and genuine concern for my well-being. I would especially like to recognize Mike from the MRI department. Despite what was clearly a very busy shift, Mike demonstrated extraordinary patience, kindness, and professionalism. He carefully explained every step of the process, helped reduce my anxiety, and treated me with dignity and respect throughout my visit. His calm and caring attitude made a tremendous difference during a very difficult time. I would also like to sincerely thank Rachael Anita Utech, PA-C, for her outstanding medical care. Her professionalism, attention to detail, medical knowledge, and compassionate approach were truly remarkable. It was immediately clear that she genuinely cared about her patients and was fully committed to providing the highest level of care. The nurses and the entire medical staff deserve special recognition as well. Due to my vein condition and thrombosis-related complications, obtaining IV access was particularly challenging. Nevertheless, the staff handled everything with exceptional skill, patience, confidence, and professionalism. Every member of the team worked together seamlessly and made me feel safe and cared for. Over the years, I have visited many medical facilities, but this experience was different. I did not feel like I was simply a patient in a hospital. I felt as though I was surrounded by people who genuinely cared about me as a person. The atmosphere was so warm and supportive that it felt more like being welcomed by family than being treated in an emergency room. I respectfully ask the hospital administration and medical leadership to recognize and commend the physicians, nurses, MRI staff, and all team members who worked this shift. These professionals represent the very best of medicine and are a credit to Cedars-Sinai. Thank you to everyone who helped me during one of the most difficult moments of my life. Your dedication, compassion, professionalism, and humanity will never be forgotten. With deepest respect and gratitude, G.V.Rusnak Marina del Rey, California

Staff is nice and welcoming, they treated my aunt with respect and has been taking great care of…read moreher. I know it gets busy but hey it's a dialysis center. As long as they care for the patients that's what matters. I know at times they could be running behind.

Beware of this facility!! Their negligence has caused multiple incidents of patients falling and…read moregetting hurt while in their care. Some of their patients even succumbed to their injuries sustained while at this facility. I would look elsewhere for treatment. This facility needs more safety protocols in place. Families lives have been changed forever because of the lack of safety and care.

Basic 101: Customer service…read more Respect a patent Get information from client then give suggestions take information then hang up and not continue to hang up on client very disrespectful. Don't have knowledge of a person with CANCER, your facility is well to address clients with AIDS make it make sense!

I specifically booked an appointment to get a vaccine. They said over the phone that they can do…read morethat for me. I show up to my appointment and they suddenly magically don't do that vaccine and "no one else does either" even though I had cancelled an appointment with another clinic to get it done with them and they actually have it. I'm so incredibly frustrated by this. It was a waste of time and energy and it's a travel vaccine so it's time sensitive. This clinic has left me to scramble for a life saving vaccine barely a week before my vacation somewhere else.

I am an Advocate for a patient there. Any concerns I've had have always been addressed, & when I…read morelearn about them from the patient. A bit slow with follow up and correcting/updating correct health information. A family member of the patient and I took a tour of the facility while we viewing patient's progress! The majority of time visiting and when TCB most staff were pleasant without any major issues! Sickle Cell is a very misunderstood health challenge and not always known by medical and administrative staff! Staff were teachable!

Between the run down facility and the rudeness of some of the staff, I'm very glad my sister is out…read moreof that place. I personally witnessed a staff member call a patient an "MF" as they exited their room, which isn't all that surprising given the quality of some of the people they hire at that place. There were some people who were absolutely lovely, though. I must say that she was very happy with them, especially the PT staff. They were in the minority, unfortunately. This place needs to be bought by Cedars Sinai or some other entity with enough money to make it nice. My sister was very unhappy with the accommodations. She had nothing good to say about the food, either. Stay away.

Aujanai and Lisa and Jessica at Kaiser playa vista were so kind, helpful, professional and nice,…read moreboth my husband, Donald J Diaz, and I have temporary mobility issues. All three of these Kaiser staff immediately offered us help, one came out and assisted us in finding the correct office we were trying to find; the second asked me if she could help by offering us water, the third asked my husband if he needed to sit down, and then found a seat for him! It's because of outstanding staff like these three women, Aujanai, Lisa and Jessica that we LOVE Kaiser Permanent!, thank you! R Richard Ryan

The doctor was fine, the location is good, but Kandis Malone really made it the worst experience…read more Meanest nurse I've ever encountered. She was hostile and defensive for no reason. Shocked that people like her get hired into this profession.

Yeah the staff was very professional and courteous. Very professional did not wait long at all.read more

The quality of care is really great here. Michelle Min has been my practitioner for years. I cannot…read moresay enough good things about her and trust her and her expertise. She is efficient but thorough in getting information, and also takes the time to explain treatment and options. I also cannot say enough good things about AJ, the most amazing phlebotomist. She has gotten me over my decades fear of getting blood drawn. From the first time till now, she is calming and patient, but also efficient, which is key. I have really small veins and she gets it on the first stick. The staff are always friendly and helpful (from security to check in to radiology). Highly recommend this facility.

If I could leave a 0 stars, I would. I had an appointment. I arrived about 10 minutes early as I…read morewas a new patient and expected to fill out paperwork. The nurse told me to wait and she would call my name for the forms. I figured she was preparing them or something. 30 minutes later, I asked what's going on. She then tells me that the doctor is backed up. No time frame on how much longer she would be. I told the nurse I was leaving. Waits are typical at doctors offices, but not like this. You walk in and sign your name in. They are supposed to give you forms and ask for your insurance card and ID. Then it will take you about 10 minutes to fill out the paperwork and give it back to them. This buys them some time and you should be seen within 30 minutes of your appointment time. Time is valuable for everyone, not just doctors. These people have no regard for others. STAY AWAY AT ALL COSTS!!!

The sweetest and kindest doctor on this planet. She truly cares about her patients and i was very…read moreimpressed when she stayed and spoke to me for an extra 40 minutes about my life and ways to manage my blood pressure. Dr T is truly a sweetheart

I appreciate this location. Clean, lots of parking and free parking. The dentist Dr Navarro…read more She is no nonsense about any thing and straight to the point. She is the best with cleaning your teeth. Not long appointments. Cleaning up teeth. And next time bottom. Does not do extraction but will refer you to 50 others, your choice. But honestly she will recommend Dr close to your home. I really like the staff. They pre book and call and text 3 days before the appointment. They are very good .

A lady named Melissa Medina from Venice Family Clinic call center. I believe finally called me to…read more"follow up". But funny how her first question was did you file a police report? I should have. But I didn't. And because I didn't they totally don't care about following up or handling or solving the situation. She pretended she was going to investigate but was just calling to make sure I didn't call the police. I'm definitely going to report them to the Better Business Bureau. Since this happened, I have switched my son to Kaiser, and it has been the best decision ever. They are professional and they care PERIOD. And I know our information is way better off safe with Kaiser. Venice Family Clinic leaked our information and are making a joke of it.