The place is tight and disorganized. In our experience, the staff is not compassionate, friendly,…read moreor present kind service.

The techs and the nurses are good but the clinic will give you frost biteread more

They have an amazing team and the facility is very clean. Mike was awesome and so were his…read morecoworkers. I hope my brother will be able to continue with his dialysis treatment there when he comes back from the Philippines

Denise was very kind and helpful during my brother's first dialysis visit. The clinic is organized,…read morespacious, clean, pleasantly welcoming. The staff appeared to be compassionate and friendly. Thank you!

NY mama was assigned to this facility today Friday, I just want to say Thank you to everyone ,from…read morethe courteous patients to the courteous Staff, for making my mama feel comfortable and cared for....I appreciate You!!

Terrible experience!!!! I transfer my self to this clinic after 9 years at amazing clinic in…read moreharbor torrance employees are amazing the problem here is the internal employees (office) Erika de administrator is terrible human!! She have no experience she tag me like agresive person juts cz I complain about some sanitization protocols!! example the tech trow the dyalisis lines to the floor accidentally and even whe I request to don't connected on my access she still do it looks like they don't like when any patient tell them about the sanitization rules she try to call cops on my cz I said fckn needle. And she keep trying to transfer me to different clinic also I request to switch one of my treatment days 2 weeks in advance and the day before they tell me hoo sorry we don't have any space for u !!!! Soo I call some other davitas and I found space for the day I need I ask pomona davita to pls send my file that way I can get my treatment done . Well the day of my treatment clinic call me and tell me pomona davita never send the file . Call front desk and looks like she send the file to the wrong clinic exposing my personal information to a random clinic the one I never authorized. We'll from Thursday to Tuesday I wasn't no available to get treatment thanks to this retaliation and ppl don't care about ur lifes

Best PD nurse Daissy and all staff very helpful. Very jolly…read moregroup of people makes you feel very comfortable.

Love this place!!! They have been so good to my husband and family. Best training staff ever!!!…read moreVery caring and supportive I recommend this place to everyone!!!

Emergency Room Visit Summary…read more I am writing to document my recent visit to the emergency department at San Antonio Regional Hospital on Saturday March 14 at approximately 4:00 pm discharged at 11:12 pm. I sought medical care due to concerning symptoms that required immediate evaluation and treatment. Upon arrival, I was received by the emergency department staff and promptly triaged. The medical team demonstrated professionalism, attentiveness, and compassion throughout the entire process. My symptoms and medical history were carefully reviewed, and the attending physicians and nurses conducted the appropriate examinations and diagnostic testing to determine the cause of my condition. During my visit, the staff ensured that I was kept informed about each step of the evaluation process. Their clear communication and willingness to answer questions helped provide reassurance during what was a stressful medical situation. The care team worked efficiently while maintaining a high level of respect and concern for my comfort and well-being. I received the necessary medical treatment and monitoring while in the emergency department. The physicians provided clear instructions regarding follow-up care, medications, and any additional steps needed to support my recovery. I would like to acknowledge and thank the emergency room staff the 2 Doctors and RN Levi and 2 other RN's I didn't get their names, for their Exemplary, compassionate, professionalism, dedication, and quality of care during my visit. Their efforts reflect a strong commitment to my patient care and safety. Sincerely,Timothy Wright USMC Veteran

I am sharing this experience out of genuine concern for patient safety from the EMERGENCY ROOM,…read morestaffing accountability, inadequate and sub-standard care, and the growing lack of empathy in parts of today's POST COVID healthcare system. On March 11, 2026, I lost consciousness in a public office after experiencing hypotension (BP approximately 90/70), a pulse exceeding 138, and severe neurological symptoms including blurred vision, tremors, and extreme head pain. The paramedics responded to the call, then I was transported by an EMT company to the hospital with clear communication of my condition, including my history of congestive heart failure (CHF), COPD, and other chronic illnesses. Upon arrival, my care immediately deviated from what was communicated to the paramedics by those who called 911 to what information received by the hospital. I was initially placed in a holding area and later informed I was being treated for "vomiting and diarrhea"--symptoms I never had and repeatedly denied. Despite clearly explaining that I had fainted, experienced severe hypotension, and neurological distress, this incorrect diagnosis followed me throughout my stay. Key concerns during my visit: Failure to accurately assess presenting condition: Both nursing staff and physicians relied on incorrect intake information despite multiple corrections. Delayed and inadequate treatment: An IV was placed but fluids were not administered for several hours--even with suspected hypotension. Medication mismanagement: I provided a full list of my prescribed medications, including critical heart medications. I missed multiple scheduled doses due to lack of physician orders and inattention. Inappropriate isolation and restrictions: I was placed on NPO (no food or fluids) and isolation protocols for symptoms I never exhibited, while my actual condition was ignored. Lack of physician oversight: I was repeatedly told that the attending physician had "gone home," leaving nurses without proper direction for escalating care. Dismissive and concerning staff behavior: When I advocated for myself and requested appropriate cardiac and neurological evaluation, I was met with frustration. At one point, after stating I would record for my protection, security personnel were brought into my room rather than addressing my medical concerns. It was only after a charge nurse intervened that my condition was taken seriously. I was finally placed on cardiac monitoring and evaluated more appropriately. However, this level of care was inconsistent and temporary. Over the course of multiple days: I was repeatedly misclassified under incorrect diagnoses My symptoms (orthostatic hypotension, severe headaches, near-syncope) remained largely unaddressed Specialist consultations (cardiology and neurology) were never initiated despite clear medical necessity My established physicians were never contacted The discharge process was equally troubling. I was told I required physical therapy clearance, which was never properly conducted. A brief observation of me moving from bed to a commode was documented as "clearance" without vitals or evaluation. I was discharged without appropriate instructions, without necessary medications, and without coordination of care. Following discharge, my cardiologist identified medication-related complications that should have been addressed during hospitalization. What changed...? When are our voices heard now.

I couldn't be happier with the care my loved one received here. He is 85 and has dementia, and…read morehaving a sitter provided when I couldn't be there gave me tremendous peace of mind. I visited five skilled nursing facilities in the area before choosing this one, and I'm very glad I did. Victor gave us a tour of the facility and was extremely knowledgeable, answering all of our questions and making us feel confident in our decision. Prima was an absolute godsend. She was always available by text whenever I needed help reaching my loved one, had questions for the nursing staff, or needed updates when I couldn't be there. She also helped coordinate his discharge, which required extra planning since he lives in a memory care facility and paperwork was needed from multiple doctors. She made sure everything was completed on time and without added stress. Victor and Prima are truly outstanding employees and a tremendous asset to this facility. I would not hesitate to use this facility again if the need arises

Their food is horrible & the Physical Therapy Department did absolutely nothing to help my sister…read moreafter her hip surgery she spent two weeks in there and her medication wasn't ordered correctly for days! And it just wasn't helpful to her needs as she was recovering