They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

I WOULDN'T RECOMMEND THIS JOB TO ANYBODY & if I could give 0 stars I would ..... the dsd…read moremicromanages her CNAS , she's very out there about the people she fires or who leave, she puts their business out there during huddles for everyone to know . She definitely gives a lot of priority to her people and you will understand what I mean if you ever work here..... she gave the OK to the Night Shift CNA to take pictures of solid residents to send to her as "proof " , and all that shift does is take pictures and complain which that's HIPPA , yet they sleep through the shift and according to some of the residents, they only get changed once during the night...... the work environment is very hostile , they're on you about pagers and walkies , I worked at Bayshire in San Dimas , it's about the same vibe of this place AND IT IS SO MUCH BETTER , WE NEVER HAD TO CARRY PAGERS OR WALKIES & it is non hostile ...... if you ever work here you'll leave this place feeling super burnt out & depressed , not to mention their " attendance policy" it's horrible, she let people leave early because of "their kids " but I witnessed young girls being really sick, throwing up with fevers and she would give them verbal warnings for trying to leave home early , please think twice about working here not to mention they didn't have a DON and as far as I'm aware they still don't.... So you're putting your families lives in the hands of a facility who can't even get a grip..... don't work here & if u do u were warned .

Merrill Gardens at Rancho Cucamonga is a wonderful place for seniors to enjoy their golden years…read more Their staff is very friendly and the location is close to stores and places to eat. The apartments are very spacious with balconies and some with beautiful mountain views.

This property is absolute STUNNING! The staff, amenities and activities are exceptional. Deborah…read moreand Suzette were professional, friendly and knowledgeable. Overall a great senior community in the Rancho Cucamonga area.

Bella Maison is the newest Senior Living located in City of Upland. The owners are extremely…read moreprofessional. The facility are nicely interior, wonderful and bright, spacious backyard for family gatherings. The caregivers & staff are well-trained, caring and loving. Would recommend Bella Maison to all our friends that need a place for Mom!

I salute Bella Maison from the bottom of our heart for your kindness, Bella Maison is a five star…read morequality care . In which you can live to your fullest there are a range of services from private duty care to on call doctors . The staff is trusted and compassionate. I could not ask for a better facility.It is a blessing not only to the resident , but also to our family. Bella Maison helps you preserve your independent.

I had an upcoming cataract surgery scheduled so I decided to call Visiting Angels in Upland since I…read morelive in Rancho Cucamonga. Bailey came to my residence to evaluate my needs. She helped me fill out the forms needed for setting up my file. I must say Bailey is a very positive representative for Visiting Angels, warm and friendly. We had a few laughs during the visit. Maria C was my caregiver scheduled for my surgery in Colton. She arrived on time and was very kind and attentive throughout the procedure and after. On the second day for my post-op appointment another Maria was scheduled. She also was kind and caring and a pleasure. She helped me with some household tasks and later took me to my appointment in Rancho Cucamonga. So if you are far from family and friends, or they are tied up with their own tasks, go ahead and hire Visiting Angels, who treat you like family.

visiting angels is a wonderful group of caretakers that truly care for your loved ones…read more Teresa Herndon is very caring and patient. Always had a smile on her face

Our family was so grateful that we found this placement for our sweet mom. All of the staff…read moremembers were so kind and loving. My mom felt well-cared for and valued. She loved all of the meals as well! The home is very clean and in a beautiful, quiet neighborhood. I highly recommend Villa Living for your family member.

My father in law was a resident at Villa Living for the last few months of his life, and we could…read morenot be more grateful for the care he received. The owner and operator are wonderful people and easy to work with. All of the care givers are kind and caring. The house is always clean and beautifully maintained. The food they serve is fantastic. They were very accommodating to our large family coming in and out to visit. I would absolutely recommend Villa Living to anyone looking for a place for their loved one.

Took good care of my mother while staying here. Was a rough transition but the staff accommodated…read moreand the nurses were extremely sweet. Mom was happy with her stay for rehab here.

My grandma was recently there, and what she went through is unacceptable. She soiled herself and…read morehad to wait two hours before anyone helped her. The caretaker who noticed the situation never came back to clean or change her. My grandma was in tears telling me this. No one in your care should ever be ignored or left in that condition. She didn't give me the caretaker's name, I don't know exactly who it was but that caretaker needs to do her job properly or find another place to work, because this kind of neglect is disgusting and should never happen again.

So far much better than Brookdale Whittier. Whittier didn't hav HVAC in each room so it was so hot…read moreI couldn't sleep. Dining was available 1 hour each meal so it was chaotic. Flies and mosquitoes swarmed the place. Management was terrible.

My grandfather was placed here and let me tell you it was a complete nightmare! Let's start with…read morethe heartless care.....there are not enough caregivers per person to care for. My grandpa was given a necklace with a device to press when he needed aid to use the restroom or other needs and they wouldn't reach him for 30ish minutes and he would then sit there in urine and feces, when all he wanted was for someone to help him to get up and use the restroom. What if it was an emergency? What if he was desperate for help? They wouldn't get to him for half an hour or more! When he would go eat in the dining area they would take the same amount of time to take him back to his room, he would sit there for 20-30 min after he finished. I timed it a few times when I would go visit to see how long they would take. One time I saw a puddle under his bed and I told the staff he needed to be changed and they told me his cup of water fell, which was a complete lie. The staff is very heartless with zero patience. He was there not even more than 3 months and declined quickly while at the facility before passing. When I visited him he was scared and crying just wanting to return home. This was a place to help get him get strong and back on his feet but in turn the complete opposite happened. One time I over heard a staff member yelling at an elderly patient in the hall way. Once they realized I was there they quickly apologized trying to justify. His restroom would go a week without being cleaned, to the point that we started doing it ourselves at times. I was warned by a hospice nurse from the start to be careful there because they will try and get away with as much as they can unless you visit your loved one all the time and they are aware you're watching. Please beware sending your loved one here, do your research. If you do please visit them! I read in the comments that people were told to leave good comments so don't trust everything you read.

My mother lived at Allara Assisted Living. They failed to follow her legally documented DNR. Staff…read moreinitiated life-saving measures without verifying her status, despite her DNR being on file in her binder and the office being only five doors away. They did not check her records or ask the office to confirm before acting. I filed a formal complaint with the Department of Social Services, and it was found to be substantiated of both a Type A and Type B violation. This is public record and available on the DSS website. Additionally, neither my brother nor I were notified when my mother passed away. I learned of her death two hours later when a Sheriff answered her phone when I called, which was devastating. If you are considering Allara for a loved one who has a DNR, please ask detailed questions, confirm procedures, and make a clear plan to ensure their wishes are honored. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/361881134

Moving a loved one into an assisted living facility can be emotional and overwhelming, but our…read moreexperience could not have been more positive. From the moment we arrived, the staff went above and beyond to make my grandfather feel welcome and at home. They quite literally rolled out the red carpet for him such a thoughtful and touching gesture that made him feel like a VIP from day one! A special thank you to Brenda, who was nothing short of amazing throughout the entire process. Her warmth, patience, and genuine care made all the difference. She took the time to get to know my grandfather, answered all of our questions, and made sure every detail was handled with kindness and professionalism. Thanks to her, what could've been a stressful transition turned into a beautiful experience. We are so thankful to have found a place where my grandfather feels comfortable, respected and truly cared for. This facility gave our family peace of mind knowing he's in such good hands.

The best staff , everyone really cares about the residents and always willing to go above and…read morebeyond as a team!

Caring and attentive staff - would definitely recommend this facility…read more My good friend had to move their recently and is very happy there

Just wanted to recognize Eric the maintenance man for Oakmont Senior Living in Upland,, He alway…read moregoes above and beyond..very caring and kind and does his job with a smile

My Brother had a stroke six months ago, we had him in two different assisted living homes. I am…read morepleased to say we finally found a place that from the minute we were welcomed it has exceeded all of our expectations. Reviews can only give you a snap shot of experiences. In the case of Oakmount of San Antonio Heights. We did the tour that really brought the Staff, Patients and facility into a light of excellence. The treatment that my Brother is receiving is far superior than the homes he was at. When he pushes his alarm they are there with smiles and concern in a way unmatched by other homes. The communication and knowledge of the staff from the receptionist, environmental Sys, Nurses, Kitchen staff, Grounds Keepers, and especially there highly qualified Maintenance staff who are incredibly prompt as was the case with Eric. We had just started moving in and i was extremely busy coordinating the move, when this young man offered to assist me with a TV that was coming the next day. And to my amazement he was there and had it hung in record time. Now i am a retired Engineer from three different hospitals and we couldn't have done that. So kudos to the Management for hiring well trained eager staff. The bottom line is check this place out and save time and protect your loved ones. Amazing Facility and staff. Brian Mullenix.