They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of…read moretroubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed.

I've used PC Tek several times now over several years, all with great results. Abdel did work on a…read morenew laptop last week. He REALLY knows computers. Once again he was responsive, professional, and just plain nice. The cost was very fair, he did some extra stuff (as he always does), and most importantly, the work was done flawlessly.

Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the…read morelaptop. Friday he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turn around at a fair price.

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

Reasonable prices for competent computer help. Needs more…read morewords. Silly requirement. Qwertyuiopasdfghjklzxcvbnm

Shafiq is amazing; professionally and personally. He was…read moreable to recover documents from an old hard drive when Geek Squad and Micro Computers (advertised as the best) were unable to recover (some said "we may be able to do it, but it will cost a lot of money; no guarantees and the hard drive may be completely destroyed in the process"). Current "technical professionals" do not have the knowledge and experience known by their elders. I have visited Pro Computers over more that 20 years. Shafiq was recommended to me by a former employer. He is very knowledgeable in many areas of interest. Many of his clients are also exceptional. His diagnosis has always been knowledgeable, efficient, and reasonably priced. He solved my problems, and exceeded expectations. Those who I have recommended to him have all been pleased and impressed.

I couldn't have been more pleased with the experience provided me. Abdul quickly set me up with an…read moreappointment after contacting him by phone. He upgraded my desktop computer to Windows 11 and made other technical adjustments to make operations easier and more productive, plus spent an ample amount of time showing me some additional techniques. He's extremely polite, super knowledgeable, very efficient, and works quickly. I'd really like to give him at least 7 or 8-stars, but Yelp cut me off at 5! His prices are very reasonable and I'll be requesting his services and suggestions for further purchases and technical needs. He has a wonderful personality and I'm so glad to have met him and get to enjoy his conversation. Making his acquaintance has really made my year. I highly recommend this fine gentleman.

On time, polite, address the issue, and stand by their warranty. Good to work with. If occasion…read morearises would use again.

Xerox WC 6515DNI Printer Not Working…read more Omid visited as promised and was timely. He's very professional and easy to speak with. He doesn't mind answering questions and engaging with the client. As with any technology, one never really knows what the issue might be that is causing the problem. At the outset, Omid thought it might be the fuser but after testing the printing using the bypass paper tray, and the print job completing, he quickly ruled out it being a fuser issue. At this point he did some research on his phone and then did a soft reset on the printer. Unbelievably it resolved my printer printing issue that I was having from using the main paper tray. He couldn't be sure as to why the printer settings were corrupted and had to be reset, but who cares at this point because I had been faced with buying a fuser, a new printer or any other expensive part. Most importantly I didn't have to continue going to the library to print anymore at $.15/page. I highly recommend Omid and his company.

Omid provides excellent service I highly recommend the company. He is extremely versed in all…read morecomputer repairs. I was also impressed with his charges for repairing my computer "very pleased"

Would like to say Richard is great! He fixed my burned out component on a ten year old HP Desktop…read more He ordered the parts and had it up and running in about five days after the part was delivered, might be early since I did not remember the exact days. Hopefully he will be still around for a while since most people can only replace the entire motherboard and not just the components.

Richard was wonderful! I told him that my computer had slowed down especially getting into Edge…read moreand Google search and he knew just what to do. I think what was most amazing is that he sat down with me and explained every problem and everything that he was doing. It didn't make me an expert but it made me feel comfortable with what was happening. I found him to be very responsive, technically highly skilled, professional, personable, and I'm really glad I found him! He is a new permanent contact in my phone. He should be in yours as well!

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Great guy knows his stuff. Good values and accommodating Local to the area... works flex hoursread more

I made the mistake of trying to upgrade my home Wi-Fi network by my myself. Because I totally…read moremessed up the network, I called Michael Manning. Within a very short time, he corrected the problem, plus he made improvements to the network. I am a very happy customer of Manning Network Services. I wish that I could give them more than 5 stars. Michael treated me like I was the Prince of Wales...the King of England!