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    Lcs Logic Computer Solutions

    3.9 (8 reviews)
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    Expertise Computers

    Expertise Computers

    (58 reviews)

    Once again, Expertise Computers came through for me with excellent and quality service. 8/2/2025read more

    It gives me no pleasure to rate a company two stars. The stars are solely for the convenience of…read morepick-up and delivery, not for the repair service provided. My PC, which I built a few years ago, was powering on but not displaying anything on the monitor. I decided to save time by taking it to a professional instead of troubleshooting it myself. Similar to how I might change my own oil but often leave it to a professional for convenience, I expected a straightforward experience. Initially, the tech seemed to fix the issue within a few hours. He moved the GPU to a different slot and switched from HDMI to DP--an easy fix requiring no parts. Unfortunately, the interactions I had with the tech by text and phone left me with little confidence in his ability, and I ultimately decided to finish the repairs myself. When I called to ask about diagnosis costs, I was told it could cost up to $250, depending on the complexity. However, I was promptly billed the full $250 as soon as the computer was picked up--before any work had even been done. This felt unusual and concerning, as I typically expect to be billed after the diagnosis or repair work is completed. One major issue was the tech's recommendation to replace my CPU heatsink, which has no moving parts and was in perfect condition. His justification was that "missing clips" would make mounting new fans impossible, and that a new heatsink would include the necessary clips. But buying replacement clips costs just $4 on Amazon--or free from the manufacturer if I provided proof of purchase for new fans. Suggesting I spend $130 on a new heatsink instead of offering a much cheaper and simpler solution is unacceptable. When the PC was returned, the heatsink was in a grocery bag, which he claimed was for my "convenience." This actually made reassembly more inconvenient, as I then had to reinstall it myself. He offered to put it back, but he didn't have thermal paste on hand--a critical component. Installing a heatsink without thermal paste could destroy the CPU. If I hadn't known better, I might have let him do it, which would have caused irreparable damage. The tech also claimed to have worked on the PC for three days, but text messages show the main issue was resolved within hours. Beyond that, he unnecessarily removed parts, suggested replacing components that didn't need it, and generally made the situation more complicated than it needed to be. After this experience, I simply don't trust this company. While pick-up and delivery were convenient, the overall service left me disappointed.

    IQ Computer Services - Custom Gaming PC Fan replacement

    IQ Computer Services

    (25 reviews)

    Disclaimer: I also shared this review on Google because I'm too lazy to write a completely new one…read more My trusty laptop of 7 years was starting to die on me, and I desperately needed it to be repaired ASAP. IQ Services reached out so fast after I had put out a request on Yelp, and they even picked it up from me! Marcus was a gem and helped send over some files that I wasn't able to back up before handing him my laptop. He definitely went above and beyond. He was extremely responsive, and I got my laptop back and sheeee isss looking cutee!!! It's like I have a brand-new laptop. To be transparent with costs and services: I paid for a diagnosis ($99), a new battery ($52), and repairs/replacements for my keyboard, webcam, computer screen, and whatever else was messed up ($399). Even though it seemed like a lot, it really is not when you think about the context. --I got to keep my 7-year-old computer that I LOVE, and now it feels brand new. A new laptop with the exact same processor/ram would've killed my bank account. I also live in NYC usually, and I KNOW this would've been WAY more. --I know NOTHING about fixing computers. While I can do YouTube searches to do minor software troubleshoots, I don't even know how to open up a laptop to see what's inside. --They're professionals who have gained years of knowledge, education, and experience to be able to do this. It might seem like a couple of days of work, but it's years of time and money put into learning this craft. --I didn't have to leave my home. There was no driving to a store or finding time to pick it up. It's like DoorDash but with your computer. --They're family-owned, Black-owned, and veteran-owned. Stop giving Apple or whatever corporation your money!! Shop small and shop local. Invest in your community. One super minor thing that ALL computer repair services should do: I do wish they had loaner laptops or something available because I had to scramble to find a laptop to use in the meantime.

    Super friendly, very helpful, and very good price! My laptop wouldn't even start due to a faulty…read moredrive which IQ was able to replace after only a few days. Highly recommended!

    Lcs Logic Computer Solutions - itservices - Updated July 2026

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