Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

After a really terrible experience with a woman from NextDoor, we decided to go with a legitimate…read morecompany that would stand behind their cleans. We read a lot of reviews and I'm really glad we ended up going with The Maid Place. They sent a team of 5 for our first "deep" clean to start off our service and they worked so hard and so fast! When I pointed out a few things at the end that I'd like fixed, they did it quickly and without issue, and I was charged less for this team of 5 who did an amazing job than the 1 woman from NextDoor charged me who did a terrible job! Don't waste your time with random "independent business people" on apps, just go with these guys. They will do an amazing job, they stand behind their work, and they're so professional and easy to schedule with!

The actual cleaning has been good, and I've been happy with the quality of the work. Unfortunately,…read morethe communication has been frustrating enough that I don't think this is the right cleaning service for us long term. We had biweekly cleaning scheduled, and after our last cleaning I asked to book again for two weeks later. I was told yes, but I never received a confirmation of the date or an arrival time like I had in the last. Previous cleanings had been in the morning or around noon, so I was surprised when the team simply showed up around 3:30 PM on a weekday without any prior communication. That is quite late in the day for an appointment that had never actually been confirmed. When I texted the owner and explained that I would do much better with an actual scheduled time, the only response I received was "OK." I've also found that some of the owner's communication can come across as a little abrupt or rude. Again, I think they do a good job cleaning, but reliable scheduling and clear, courteous communication are important to me when someone is coming into my home. Because of that, I don't think this is the right service for us.

Best cleaning service. Really gets the job done correctly. The house was so fresh-smelling and…read moresparkling. Met my expectations 100% Great price for the value.

Please make sure to get a Secured and Approved time window for service to be rendered…read more I had to cancel because they could only send 2 cleaners, after 2pm, and I expected services to start by 10am. Small businesses get a lot of my patronage. I regret that I didn't get the service I wanted today.

My wife bought a Groupon to use for carpet cleaning. She has made several attempts to contact them…read moreby phone and email over several days and no one will respond. So we contacted Groupon and got a credit and will use someone else. If the customer service is that bad I don't want to take any chances on how well they clean.

I decided to give them a try and would not use them anymore…read more Pros: ease of scheduling, the lady they sent was nice and professional but that's about it. Cons: I requested two people and only had one person show up just to spend 7hrs and have half a house cleaned. My living room and my son's room did not get cleaned. The 7hrs did not even include carpet vacuuming or washing kitchen accessories which my previous cleaner did. Not happy!

From the owner: Service Cleaning: Commercial, residential, windows, garages,…read moreInhabited/uninhabited houses, construction stuff.

I highly suggest absolutely better cleaning. We hired them for our move our clean but unfortunately…read morewe had to fire our movers since they broke and scratched several things including our Tv, fridge, old door and new floors in our new Build. I cannot thank The absolutely better cleaning crew! They were extremely nice and professional and helped me put stuff aside. They left the home spotless on a rainy day and cleaned regardless of the circumstances. I am so grateful for them and will never forget them working around the issue. Their prices were reasonable and they were flexible. For this many reasons I'm giving them 5 out of 5!

Not sure if this is a business issue or a Yelp issue, so I decided to give them three stars in…read morespite of their limited response. Have not gotten to the house-cleaning stage. I completed the request on-line today for a quote. Provided all the details they wanted plus got specific about extra cleaning I am looking for, such as wooden blinds cleaned. Selected three dates they could provide the quote to me, basically today (Friday) and the weekend, Sat/Sun. Also picked those days of the week as the ones I'd regularly want as my service date. Response from the business was lacking (see attached). They were "unable to service," and do not work weekends. I guess that means no quote on the work and future Fridays are out, too? Probably won't pursue anything further here.

Amazing cleaning service from start to finish. Very clear and quick communication in the beginning…read moreto answer all my questions and lots of updates on appointment and arrival time. The crew did an amazing job and even allowed me to check progress in each room as they went along. Shout out to Christina for her baseboard skills and John for making our oven sparkly and new! Amazing work! Would recommend 10/10

I really love this company and Christina is really the best . She was super sweet and nice very…read moreintelligent and informative. The price was great most places started at $250. Honestly the $300 I've spent

I contacted Jonus to get an estimate for a cleaning and he promptly responded to my inquiry. He…read moreprovided the cost and accommodated my tight schedule which I appreciated. He was on time for our appointment and was friendly and professional. He took care to cover any furniture and corners so his hoses wouldn't scratch them and he wore shoe coverings. I was aware that he uses non-toxic products and there was little to no smell. Since I have asthma that was very important. He did an excellent job - I honestly thought our stained couch was a goner, but he got every stain out! The tile/grout in our guest bathroom looks new and he also cleaned A LOT of dirt from a large rug. He even rotated the rug for us afterwards. I was impressed across the board and will definitely schedule him for future cleanings.

Jonus is absolutely amazing and has won my loyalty throughout the years with his incredible…read morecustomer service, his pricing is very competitive and fair, and he truly does incredible work. I've had every square inch of flooring in my house, including throw rugs, cleaned and refreshed by this amazing company and I haven't been let down yet. If you are looking for responsible, cost effective and impressive results, choose Jonus @ The Clean Station. I've had my carpets cleaned professionally for 30 years and he is honestly the best I've found across multiple states. You won't be disappointed!

I've used Lonestar Cleaning Services twice now and am very happy with the service. I'm not able to…read morespend a lot of time at home and over time my house can get pretty challenging to clean. Both times, Lonestar made it shipshape and presentable in no time. Chad's specialty is helping a person get organized. He helped me and now my house is much easier to maintain. I highly recommend Lonestar Cleaning Services.

From the owner: Lonestar Cleaning Service specializes in home cleaning, office cleaning and move-in/move-out…read morecleaning! We offer high quality cleaning at an affordable price, for house cleaning, office cleaning, We also offer for window cleaning and carpet cleaning for our customers! We offer services in Frisco, Plano, Prosper. Mckinney, Dallas, Denton, The Colony, Collin County and Denton County