Super clean room ! Good location, right off 65! Staff was very kind and helpful ! Definitely a good stay !!!

The floors, bedding, and bathroom seemed very clean, however, the room smelled bad upon entering like it was a smoking room in the past. The air was off so that didn't help. Once we ran the air, the smell was less noticeable. Pool was clean. Breakfast was about the most minimal I've seen... no yogurt, boiled eggs, or bananas. Two types of cereal, bread, bagels, muffins, and individually wrapped danishes. For the price, we'd return. read more

Mildew smell that will not go away when AC is on. Asked for another room but the front desk is stating they are fully booked but the parking lot is pretty much empty. I have been here one night so far and I have reserved two more days. I guess I am going to sleep in a hot, unventilated room, because the windows do not open. read more

Days Inn by Wyndham Franklin - Hotels Near Me - Franklin, Kentucky

We stopped by this Days Inn while on our road trip from Nashville to Ohio. Very clean appearance and a nice first impression. I'm not usually a Days Inn fan, but we were limited on choices. And it looked safe, clean, and convenient. Feeling like we are off to a good start. We arrived around 10pm. The lady at the front desk was kind, professional, and helpful. Even the interior lobby was clean. The rooms were spacious, and clean as well. The King size bed is a true king size bed which is nice. The room comes equipped with a television, microwave, and a fridge which is also a plus. This Days Inn has a few nice amenities. Free WiFi, and a pool. A very refreshing Days Inn. Does not adhere to its dirty, simple, reputation. I am again, a new fan of Days Inn. Not to mention, extremely affordable as Days Inn tends to be. I definitely would not mind staying. Here again. Very good spot for a last minute decision. read more

Days Inn by Wyndham Franklin - Hotels Near Me - Franklin, Kentucky

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We made a reservation for Saturday by phone, days inn central number. Was told a 1 pm check in. Showed up early was willing to wait for my room for 30 minutes, I thought. Go to check in, first man at front is very rude. Then I'm informed rooms won't be clean for couple hours, I said ok we will swim in the pool. Storms started moving in so I asked about my room, we are at 2:00 at this point. They give me keys and tell me still not clean, so we go sit in car in front of room. They see us waiting and left our room until last. We got in after 3:30 pm. Very rude staff but what should I expect now a days. read more

We were pleasantly surprised. Usually we avoid Days Inn but turned the wrong way off exit and was to tired to backtrack. Check in was quick and the attendant was nice. The room was very clean, no hint of unwelcoming odors (which has happened in plenty in cheaper hotels). The service station was a bit loud with the semis coming and going. Not blaming the hotel for that but if you stay ask to be on the opposite of station. Four stars are for the breakfast. The egg was cold, the biscuit was so hard you could have played hockey with it and I didn't know you could mess up a bagel but it tasted odd. So plan to sleep but eat elsewhere. read more

I'll start off it was very clean. Bed was like laying on a sheet of plywood. Breakfast is only served till 9:00am so heads up on that and I got yelled at when I walked into the lobby at 9:05 by the breakfast nazi that is was closed. Fine place to stop for the evening but that's it. read more

I spent 105$ to stay the night on a Saturday ... I had a horrible cold but needed to eat some food so I went to the Mexican food place down the street ... when I got back my key card no longer worked so I walked to the office ...she redid my cards and I was a little irritated... but ready to eat and go to bed ...walked back to the room. ... NOTHING ... by the end of the 3rd trip back I was irate ( sick and grumpy). Lol. FINALLY they sent a manager to my room ... the battery was dead ... DUH !! Happy to be inside I took a few bites then went to use the shower ... the knob was really weird and it took me almost 5 min to figure out how to get it to the correct temp. Burning myself twice in the process .. I asked the manager to come to my room this morning to bring it to his attention and all he did was argue and say .. see it's hot. Works fine ... I was like it shouldn't spin like that and needs to be fixed ... "it was working yesterday" was his response... down was on... lol. Screw this place !! The management...is horrible !! Found a weird hair in the bed too. Lol. AVOID AT ALL COSTS !!! read more

I've stayed in all manner of flea bag hotels, but I've never encountered staff this rude to me. The rooms are average and accommodations ok, but the staff are absolutely horrible. I made a reservation online. I gave my name at the front desk to check in. It was late, but as part of the booking.com reservation I told them that I was going to be late checking in (around 9 pm). At first, they told me I had no reservation. We went back and forth for a minute and I brought up the email with the reservation number. Then they asked for my name again. The reservation has my middle name in it because my middle name is on my drivers license or credit card or something. They found my reservation, then said they didn't think that was me because standing there I only said my first and last name. Annoying, but whatever, everyone makes mistakes. Then the woman has me fill out the paperwork. I am driving a rental car, it's 9 pm, and I have my kids and chihuahuas waiting in the car. I don't have the rental car plate memorized, so I don't fill it out. The woman insists I fill it out. I try to tell her that I don't know it, but she interrupts me and tells me I have to fill it out if I want to stay there. Now I'm really irritated and I say politely, no thank you. There is a man who must have been listening and comes out from a back room. Maybe he's the manager. He gives me a speech about how it's necessary for my convenience in case I leave my lights on or something. Then I tell him if it's just for my convenience, then no thank you. He said some snide thing to her about just checking me in. Fine. She's typing something, then he comes back and asks her what room she's putting us in. She says, "I was going to put them in XXX but it says it's not clean." He tells her to just mark it as clean and it's ok and check us in. I interrupt and ask if the room is clean. He insists it was cleaned, they just didn't mark in the computer that it was clean. I get keys and go to the room to make sure it's clean. Looks clean, I guess, fine, it's late and need to get my family checked in. We sleep. We're gone all day today. We get back at around 9 pm, exhausted. I get the kids down to sleep (finally!) and my husband takes the chihuahua out for a last walk. The phone in the room RINGS, waking my 5 and 3 year old. I answer, thinking it must be an emergency, and it's the horrible woman at the front desk accusing me of trying to sneak pets in and that I'm stealing and I need to go pay a pet fee right now. I told her it was part of my online reservation that I had pets and that fee was already included in the quote or whatever so I'll be happy to pay it when we check out. She said no it wasn't on my reservation. I insisted it was. She proceeded to say some terrible things about how I can't steal from the hotel and lie. I calmly asked for her name, and she condescendingly said, "Oh, my manager already knows, honey, and you're going to pay that fee." I told her I'd be happy to take care of it tomorrow and hung up on her. Now instead of sleeping, my kids are up again and I'm sitting here fuming and afraid this crazy woman is going to call the cops or something over a pet fee. I was supposed to stay one more night, but I think it'll be worth it to me to check out in the morning and check into the comfort inn next door. This is the worst service I've ever had at a hotel. I've never been treated so badly and so condescendingly, over such insignificant issues, I don't know how they stay in business. And I just checked my email to double check and the pet fee was included, so Days Inn is completely in the wrong. I'll be contacting corporate and checking out tomorrow. I'm also contacting booking.com because clearly the staff at this hotel are not looking at the reservation information they are sent. read more

Although the room is nice, and the hotel is clean, the person behind the counter is not nice whatsoever. There have been other reviews that have intimated the same fact. I'm not in the habit of posting bad hotel reviews, but he was so abhorrent to me, I had to say something. He thinks he's giving good customer service , but all he is doing is scaring away business. I suggest you hire someone versed in advanced customer service skills. You plainly do not have the personality or temperament to work a front desk of a hotel. read more

I walked in and politely said that I had stopped by because the prices online were great (after waiting 5 minutes for the attendant to show up at the desk, that is). As soon as I said that he got extremely tense and told me not once but twice that they don't compete with online pricing. I was like.... cool, I was just explaining why I visited to inquire... He became borderline irate with me and made the entire exchange feel hostile. It was super weird. As I walked outside to tell my partner the price he shouted at me once more to explain that he doesn't compete with online pricing data. ...yeah I heard you. We drove off because of how bad this guy's vibes were and as we did he literally followed us and opened the hotel door and stared at us as we left.... as if we offended him yet again by exercising our free will to continue shopping (for a more hospitable host hopefully). Good grief that was unnecessarily rude. read more

Took forever to check in despite a reservation. Breakfast food included biscuits as hard as hockey pucks, coffee was out, waffle batter was out and eggs were cold. Styrofoam plates for microwave? Really? They turned the TV and lights off on me in the lobby during breakfast. The staff is unfriendly and rude. read more

Be very careful here. Signed up through AARP only to find they insist on a extra deposit, have a list of extras they try to add posted on their door, they take your card and make multiple copies. I cancelled CC after left. Treated like a criminal! Wish I had read reviews from other sites - this has happened to others before. Never plan to go back!!! read more

Was the worst stay ever, I was traveling through and stopping to make visit to the family. I travel for work. I was in a truck so I didn't want to leave my stuff in the back end and take the chance of it getting stolen so I moved it all in the hotel. The owner then told me I had to leave on the 3 day because it's a mess and refused room service, even tho he just walked right in room without knocking and it was just few tubs stacked on each other and maybe few duffel bags not to include when I got there for the first 2 days they didn't have water and he sold me a room without hot water so for 2 of 4 days I couldn't shower and had to brush my teeth in cold water and when I kept calling the guy and his wife let me just say are so rude and sit there and talk crap about the people checking in in their language like I couldn't understand. Then when I called them out there were speechless because I said I would like a discount for the first 2 days of not having water when you should sold me the room in the first place. Which btw they never gave. I would never go there and should have just went to the comfort in or just go to the next exit. Maybe you'll have better luck. I will say this the rooms aren't that bad, definitely need to be updated tho will give you headache. Despite them being very clean I did smash a roach while being there. I should have took a picture. The bed weren't uncomfortable but weren't my favorite. I wouldn't stay there again but I just don't think it's worth the price and they people behind the counter should find a different job that doesn't involve Social skills. read more

The guest laundry is really weird, you have to go almost behind the front desk then into a room where the housekeepers do laundry and have all the cleaning supplies, It's a little eerie. Other than that though the place is clean, quiet and safe. The staff is really nice. Housekeeping is the best I've seen, they go above and beyond. They did our dishes once while we were at lunch which of course we didn't expect. Another day I put the do not disturb sign on the door so I could sleep in, then later in the day I left and when I came back they had cleaned the room and made the bed which I also didn't expect. read more

We just had a great get away and if your not looking for a fancy hotel then I suggest you check in here, the rooms were clean and updated and the people were very nice and helpful. I have a service dog and they were very adaptable. I look forward to staying here many more times. read more