Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

I took my Kia to Mr Godwrench after seeing positive reviews online. Trusting mechanics are hard to…read morefind but I put my faith in reviews of others. While some service issues were found, they were honest enough to tell me not to have the repairs as the overall condition of the car would not produce longevity. I really appreciate the owner telling me to not give their own company 1200 dollars in repairs because the car may potentially not last much longer. I would not hesitate to bring any of my cars here in the future.

Rude,Harsh and Condescending!!…read more I am sharing my experience from earlier, so people are aware of the poor experience. The same review was provided another review forum. Got my 2008 Corolla for service and told Kory(one of mechanics) the issue with car which was related to wobbling, maintenance required light being on and asked for general maintenance, fluid top off and told him *UPFRONT* to provide me the estimates before making performing anything. Kory did not even provide a ball park quote or anything, he calls me within an hour later and quotes me around 1500$(for brakes,tires and oxygen sensor) and when I asked to do only general service and fluid top off, he proceeds say that they have to charge $250 for "diagnosis fee" and he also said they would take off the fee if I replaced all the parts and he also said that they charge the 250$ diagnosis, so I don't take my business elsewhere or do repairs on my own by looking at "youtube ". And, he started to falsely say that I got car brakes done else where fairly recently and that the previous person did a bad job and the brakes rotor, calliper etc needs to be changed. The last time I ever serviced the car was Oct 2022 and had dropped off at Godwrench's shop, I was charged for 55$ for brake clean/adjust and was told everything was good. This *$250 diagnosis fee* was totally unexpected and was a STICKER SHOCK to me. I tried to stay calm and tried to speak to him . He started to speak in a rude, condescending way, quoting a scenario if I walk into McDonalds or Walmart and tried to buy something will that be a sticker shock to me and What would I do? First of all, all these business have a menu card, rate sheet and don't offer service without getting the customer consent. Secondly, no one charges a 250$ diagnosis fee for 15 year old Toyota to check the brakes and check why the maintenance light was ON. And stating that 250 diagnosis will be removed if I paid ~$700 to get the brakes replaced,600$ for wheels and 300$ for oxygen converter does not seem right, if not shady. He later agreed to reduced the Diagnostics fee and charged me ~$50 after a lot of back and forth. He also rudely responded that he would have to charge me for speaking to him over the phone as it is consuming his time, This was the last straw for me. I went, made payment and collected my vehicle. NEVER WILL I STEP FOOT INTO THIS PLACE. They are UN-ETHICAL,RUDE AND NOT TRANSPARENT. I am starting to question all the positive reviews or was this poor attitude targeted only towards me

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

The owner of the shop has been working on my cars since the late 80's. I've always trusted him and…read morehe is honest and does great work. He guarantees his work and is reasonable on price. Not on the cheap side but not expensive but throws in the warranty on their work which a lot of places doesn't. I've had oil changes to having custom engine parts installed. I will always trust him to work on my vehicles.

The best place I know to get an auto repair. I drive an older car and had work done over a year…read moreago! I haven't had to get any work done and my car got me through a very hard probationary period! I am getting a new car tomorrow and couldn't have done it with a trip to the repair shop! 5 star did such a great job that my family and I were able to save

Elsen's Autohaus SAVED THE DAY!! Our BMW stopped working and we were in a pinch on a Friday…read moremorning. We managed to get towed there after calling around and they said they'd try to look today if possible but likely Monday. They called us an hour before closing and told us a walnut had gotten into our car causing the issues!! We were able to pick up the car before the weekend and they ended up not charging us. Thank you for the AMAZING customer service!! Any time we have car issues, we will go out of our way to come back here. Special shoutout to Andrew - thank you again!!!

I will keep this simple. I originally took my 535i to a local BMW dealership for warranty repairs…read more HORRIBLE EXPERIENCE ! Had vehicle towed to Arps and everything from the honesty to the customer experience was great. John communicated with me every step along the way. Even delivered not so good news and explained the why'. Even let me know what to expect in the future. Only place that will touch my Beemer from now on.

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

As a woman, it is hard to find a good honest mechanic who isn't going to rip you off or talk down…read moreto you. I found a great mechanic and a HONEST ONE!! I own a BMW Z-4 and did my research. If I took it to the dealership to have them perform the Diagnostics Scan Codes it would have cost $140.00 and it would have been there all day, but I would have gotten a rental car. When I asked Jeff how long it would take him he said an hour or less and I asked why the difference between him and the dealership and he explained it to me and also said that the scan itself would only take an hour at the dealership as well. I saved myself $ 50.00 and pulled a chair outside his shop, enjoyed the breeze and in no time at all the work was done!! Yes, he (Jeff) reset the Code and I was Happy!! When you have Auto Problems Go See JEFF!!! From Calif who just Moved to Ohio, Thank You! Lydia

It's been a little difficult for me to find a place that will help me repair my classic cars…read more.. They were quite far for me to drive to, but I went to them after reading the reviews and browsing their website. I brought my 1981 Mercury Cougar XR7 for some cosmetics. I was nervous a bit to be honest cause I know some mechanics can be "rough" on treatment (like leave a scratch or dirty the interior, etc. When I arrived, comfort wasn't immediate, but as soon as I discussed with them as to what I needed done to the vehicle, I knew it was going to be in good hands. When I picked up my vehicle, I was a very happy customer. Am coming back to have them do some more stuff. Thank you!

I have had numerous opportunities to work with Stateline Auto Body and have been very happy with…read moretheir work. I was impressed when I was at my Honda dealership in Richmond IN. I discussed with management my concerns about devaluation of my Ridgeline for trade in after a minor accident. The response was Oh! Stateline Auto Body! No problem here. They do great work. Don't even worry about that. Happy to hear that even though I already knew.

Great people! Great work! They got my car done quickly and kept me updated the whole time which I…read morereally appreciate. My car looks like I just got it new. Really appreciate how kind the team is and how they want to work with you without taking all of your money like most auto businesses. Stick with the small businesses!