My son was rear ended by a woman who blew 0.3% BAC. Thankfully, the damage was minor, but the first…read morefew shops near me were booked out 4 weeks. I called Elden Collision Center and they said bring it by, so we headed over. They were able to get it started a few days later. I brought it in Monday and it was ready Friday. I never thought I'd say I had a good experience with a body shop, but this company is FANTASTIC. If I ever need a body shop, this will be my first call. Excellent workmanship, competitive prices, and customer service.

10/10 recommend! Working with Behzad was a great experience. He was friendly and professional, and…read morethey fixed my car at a great price. When I picked it up, I was pleasantly surprised to see that they had also cleaned it. Highly recommend!

Do not recommend. Multiple calls to get an estimate that was suppose to provided to me after 24…read morehours. After multiple phone calls requesting support I was told multiple times I would get a call back from a manager. Manager never called me back. (May 12, 2026). Do not use this location.

During a bad hail storm in Moorefield, WV, in April of 2021, my elderly mothers Toyota Rav4…read morereceived bad hail damage. We visited this shop, 2 hours each way, and they were able to repair the vehicle and replace the black wrap on top of the vehicle. About 6-8 months ago, I noticed that the wrap on top of the vehicle was peeling and bubbling. I showed my elderly mother and advised her to call her insurance company and make them aware while reviewing the paperwork. On the Caliber Collision website, they state to have a lifetime limited warranty. It took my mother a while to find the paperwork, call the insurance company and then contact Caliber Collision, she did so last month. She contact Diego at Caliber Collision and he asked that we bring the vehicle to their shop in Sterling, VA, for them to see the faulty work. We drove 2 hours each way to show the vehicle. Diego and Gary Howard took pictures of the vehicle and Gary immediately started to explain why this was not their fault. He said, this work was not done by our shop, this was news to us, it was done by a third party and our warranty only covers "car parts" us to a year, they are not responsible. He also said that a car wrap only lasts for 1-3 years so they could never warrant body repair for more than 1 year. The challenge, we were never told this while hiring Calibar Collision and nowhere on our paperwork does it say a 1 year warranty. I asked Gary when I would hear back from him and he said within a few days. Sure enough, Gary called us back on Tuesday and explained he reached out to the third party and they were unable to help. The warranty with Calibar Collision is 1 year and it has now been nearly 4 years since the repair. He was unable to help, it was not his fault. I explained to Gary that my contract was with Calibar Collision, not a third party company and nowhere were we made aware of a 1 year warranty. He said he had the paperwork that we signed where is said a 1 year warranty and I asked him to please email us that document because we don't have it, neither does our insurance company. I gave my elderly mothers email address and he promised to email us the documents by the end of the day. The next morning I called my mother and asked her to check her email, which she did, and there we no emails. I then called Gary Howards phone number at 571-393-4094 and left him a message asking for him to verify he emailed the information. Called a second time that day, not word back from Gary, left another VM. On Thursday, I called the main number at Calibar Collision and asked for Gary. I was placed on hold for over ten minutes and finally when the phone was picked up, the employee said they could not find Gary. I left my number and a message for Gary to call, nothing. I've called his direct line at least a dozen times, no answer and no call back. We are being ghosted by Gary which makes me believe that he was being dishonest about our paperwork showing a 1 year warranty. Our insurance company paid nearly $5k for the repair and knowing that it is faulty and the company will not call us back gives me great concern. I would not use this business to repair my vehicles in the future and I don't suggest you use them as well. There is an ethical issue with their management and possible ownership, stay away.

I had a very bad accident and planned to sell my car right after repair. However, after seeing the…read morequality of the work done, the car looked brand new, even the drive was smooth. I decided to keep it. Highly recommended for the outstanding service and trustworthy management. In case you need any car type of car service, this is the place to go. Every penny is worth spending at Dulles Auto & Body shop. Thank you!

Horrible place to bring in your vehicle. I was told I needed to replace couple things to my vehicle…read morewhich I did here. Turns out one of the parts that was replaced as brand new, ends up being an issue because the service engine light turned on. Called the guy who worked on my car so he can take a look at what the new issue was after replaced new parts. He told me I needed to leave my car for which I did and he said he would let me know the next day what the issue was. Next day came and I never heard from him so I continuously kept reaching out and I got no response. Once he responded he said he would let me know the next day and again I never heard from him. With it being day 3 I still never received any texts or calls and I had to reach out to him numerous times to get a hold of him. I told him I was on my way to pick up my vehicle and then finding out he never looked at my car. When I went to go pick up my car he wanted to charge me extra to take a look at what the issue was. Terrible customer service, prices are wayy too expensive, wasted my time here and wont ever bring my vehicle here ever again. There are better places that are much more affordable with honest mechanics who don't give you the runaround. AVOID THIS PLACE, these mechanics are a bunch of con artists!

The guy tried to scam me, i came to the shop to fix an axle I broke and I bo the parts online brand…read morenew, he tried to say that I bought the wrong part for my vehicle and sell me a part of his store, not an honest person and people should know

Very disappointed with my experience here. Communication was poor, updates took too long, and I…read morefelt ignored most of the time. The work took longer than promised and the final result was not what I expected. Customer service needs a lot of improvement. I wouldn't recommend this shop based on my experience.

I left a 5-star review several years ago but something has changed. We brought our vehicle by at a…read morescheduled time for an inspection on damage to the bumper that would likely need to be replaced. We waited for over a week before calling them back asking where the estimate was - it was only supposed to take few days. They indicated it wasn't ready and asked for a couple more days. We called back after another week and it still wasn't ready but was told it would be ready soon. It's now been more than two weeks later and still no estimate or no contact from them. I guess they don't want our business.

Perfect, they handles my claim with professionalism and I was able to get my car back on schedule…read more I also had them do my normal maintenance since I was there already great service I will definitely go back !!! My oil change was market price so couldn't complain!

I'll start by saying this is the body shop for a more discerning customer who actually understands…read morethat complexities of matching paint and wants things done properly, not quick and cheap. D&V has been the go to shop for my fleet of work trucks as well as my multiple project vehicles over the years and I have nothing but good things to say about their attention to detail and integrity. The most recent project they completed for me was a complete repaint of my 1991 Nissan Skyline in which they replaced the left rear quarter panel, both rocker panels and addressed various other locations in which rust had started to spread. It took right around a year which was to be expected for a project of this scope and my car looks incredible. Every panel was properly stripped, prepped and painted. The finish is consistent across the entire body, even the engine bay and trunk. The entire time my car was there the whole team was very communicative and kept me in the loop anytime they encountered something that required my opinion or additional parts/labor. There isn't another shop in the DMV that I'd trust my projects to.

I can't recommend this shop enough. After dealing with two back-to-back accidents, a lengthy parts…read moreprocess, and insurance headaches, the team here made what could have been an incredibly stressful experience feel completely taken care of. What stood out most wasn't just the quality of the work -- it was the genuine care. The attention to detail went above and beyond the repairs themselves. Little things like making my license plate look brand new, adding a missing hub cap, and just taking the extra time to make the truck look its best... that's not something you see everywhere. That's a team that takes pride in what they do. The customer service here is rare. We're talking real kindness, professionalism, and a passion for the craft that you just don't find at every shop. I felt like my vehicle was in good hands from start to finish, and the results proved it. If you need bodywork done and want a team you can actually trust -- look no further. D&V Autobody has earned a customer for life.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!

I really appreciate the service and attention paid to me for my vehicle. Constant communication…read morethroughout the repairs and was able to complete the repair a little early - appreciate the lifetime guarantee on the work. .... And a car wash: clean outside and inside! Thank you!

I dropped off my Miata to have the metal/paint on the rear QP and a bit of corrosion on the door…read morerepaired, and got the car back a week after dropping it off. The work looked great, though I noticed that a new painter-in-training accidentally buffed one side of the car, which compromised the ceramic coating and PPF where it was buffed. I met with the manager, Mario T, and provided him with a quote to have the detail work made right, and after a few brief messages, he very kindly and generously offered to make right on the matter by refunding me the cost of the original repair/paint work. With the speedy turnaround, the great metal/paint work, and the fantastic customer service thanks to Mario, I'm very satisfied. Thanks, Caliber!